Program/Project Management Sample Resume

The project/program management professional shown in this sample resume has experience in managing accounts with up to 60 client firms and an extensive network of vendors in all 50 states.

OBJECTIVE
Position where extensive experience managing programs
and projects will add value.
PROFILE
* Strong background in program and project
management. Consistently ensure high levels of
customer satisfaction in fast-paced, deadline-driven
environments.
* In current role, increased volume from 30 projects
annually to 30-50 monthly, while negotiating best
terms to secure housing for executive clients
nationwide (1997-present).
* Outstanding relationship-building skills.
Experienced managing accounts with up to 60 client
firms and extensive network of vendors in all 50
states.
* Proven communication skills. Highly effective
writer, negotiator and public speaker.
* Described as “a vital part of my team,” by manager,
who added: “The quality of work is
superior. She is very good at working with vendors
resolving service issues.” (2000)
EXPERIENCE
Relocation Manager: ABC Company, Anywhere, USA
(1997-present).
Manage staff and vendors providing temporary housing
to Fortune 500 clients nationwide.
* Assess needs of transferees, contact housing
vendors and tailor solutions to meet client needs.
Requires high-level skills in problem solving,
negotiating and client service.
* Ensure that all contractual obligations are met
efficiently, on time and cost effectively.
* Managed relations with clients at more than 60
companies, including ABC Company
* Achieved 234% increase in 2000 volume vs. 1999
totals.
* Built program from initial stages to current
status. Expanded project volume to point where ABC
account is main focus, with others spun off to
separate division.
* Trained three managers to take on account
management duties.
* Rated “superior” by manager, who said: “Esther is
always looking for new ways to improve.”
Biology/Statistics Student: Community
College, Anywhere, USA (1996-1997).
Office Manager: ABC Company, Anywhere, USA (1991-1995).
Administered office, provided research and created
marketing collateral to meet hard deadlines.
* Contributed to 100% increase in revenue with
efficient follow-up and other efforts. As a result,
agent ranked in top 25 among all reps
statewide for production all years.
Prior experience includes work as Real Estate Sales
Agent for ABC Company, Anywhere, USA (four
years). Rapidly achieved high production, selling $1
million within first nine months.
EDUCATION
Bachelor of Science: Sociology and Anthropology,
Anywhere, USA GPA 3.3
ADDITIONAL INFORMATION
* Interests include public speaking (10 years’
experience), reading and international travel;
familiar with Hungarian and German.
* Computer skills include Word, Excel, PowerPoint and
Internet navigation.
KEYWORDS
program management, project management, program
manager, project manager, client service, client
relations, relationship building, account management,
vendor management, vendor relations, negotiations,
negotiating, public speaking, presentations,