Entry to Mid Level Network Administator Resume

OBJECTIVE
Position where two years of network administration experience will add value.
KEYWORDS
network administrator, LAN administrator, management information systems, MIS, data analyst, LAN administration, local area network, M.I.S., networks, network management, network configuration, troubleshooting, network security, software installation, hardware installation, BSBA
CAREER PROFILE
* Currently administer and network with 30 users.
* Completed NetWare 560 Administration course. Currently pursuing XYZ status.
* Proven ability to train employees on software, hardware and MCIS (managed care information system). Regularly create reports via Access, IQ Objects and Query400.
* Use technology to improve operations. Helped increase productivity 50% as Network Administrator at Mississippi Managed Care Network.
* Strong skills in communication and team building.
COMPUTER SKILLS
* Software: Microsoft Access, Excel, Word and PowerPoint, WordPerfect, HyperTerminal, IQ Objects and Query400.
* Networking: NetWare 4.11 and 5.0, AS/400, TCP/IP and IPX/SPX.
* OS: Windows 95 and OS400.
* Hardware: Other skills in Internet research.
EXPERIENCE
Network Administrator/Operations Support: XYZ Managed Care Network, Any City, ANy State (1997-present). Manage, organize and configure network resources.
* Troubleshoot and maintain security for network running.
* Install software and hardware; train staff on efficient use. Create reports for relevant departments. Perform testing of modifications to MCIS and AS/400.
* Reduced third-party vendor costs from $9,000/month to $1,000/month since 1998 by providing effective troubleshooting of network issues.
* Administer provider fee schedules and provide customer service as needed.
Director of Member Services: XYZ Managed Care Network, Any City, Any State (1995-1997). Managed call center and file maintenance departments. Staff of four.
* Developed and maintained standard operating procedures. Coordinated resolution of complaints and grievances.
* Developed company reorganization plan, which cut costs and increased productivity by combining two departments.
Insurance Processing Associate: XYZ Insurance Co., Any City, Any State (1991-1995).
Processed insurance endorsements and claims. Researched and verified application information to determine rejection or acceptance.
EDUCATION
Bachelor of Science: Business Administration, University of XYZ, Any City, Any State (1991).