CollegeRecruiter.com Offers Live, On-line Chat to Job Seekers: Job Seekers No Longer Need to Wait for Hours or Even Days for Answers to Questions (January 31, 2005 Press Release)

FOR IMMEDIATE RELEASE

CONTACT INFO:
CollegeRecruiter.com
Steven Rothberg
3109 W 50 St Ste 121
Minneapolis, MN 55410-2102
USA
Phone: 800-835-4989
Fax: 702-537-2227
Steven@CollegeRecruiter.com
http://www.CollegeRecruiter.com

Minneapolis, Minnesota — January 31, 2005 – Since the Internet became commercially popular almost 10 years ago, users have been frustrated by how long it takes for them to receive responses to their emails to their favorite web sites. Even when they receive a reply, they’re often canned responses that have little to nothing to do with the question posed by the user.

Some of the biggest offenders of failing to treat users with the respect and attention they deserve have been Internet job boards, perhaps because many of those boards have looked upon job seekers simply as traffic and therefore not deserving of the same individualized attention as the employers who pay to advertise their job openings and search the resume banks. If Internet career site CollegeRecruiter.com has its way, however, that attitude will soon change for the better.

“Since we went live in 1996, we’ve always placed great importance on answering each and every email within two business days with a real response. But even though our responsiveness far exceeded that of most of our competitors, we still found that job seekers wanted faster answers,” said Steven Rothberg, President and Founder of Internet career site CollegeRecruiter.com. The solution was live, on-line chat. Now when a job seeker visits CollegeRecruiter.com, they can chat with a real, live customer service representative to find out how best to use the site or to ask career-related questions. The customer service representatives have been trained to provide concise answers to almost any such question. If they don’t have the training to answer the questions, they bring in experts who do.

Rothberg believes that providing more service is good business. “The candidates who are the most sought after by employers tend to be the candidates with the most choices. They can afford to be choosy and aren’t willing to accept less than excellent service from any organization with which they work. If they won’t tolerate inattentive service in a restaurant, then they also shouldn’t tolerate it from an Internet career site.” And now there’s no need.

CollegeRecruiter.com is the highest traffic career site used by job hunting students and recent graduates and the employers who want to hire them. The CollegeRecruiter.com network of career sites is used by 5,000,000 visitors per month to find part-time positions, summer jobs, internships and career opportunities. CollegeRecruiter.com features tens of thousands of job openings and over 1,300 pages of employment-related articles and Ask the Experts questions and answers. Further information about CollegeRecruiter.com is available at http://www.CollegeRecruiter.com/pages/press-room.php.