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Internet Job Boards Number One Source of Hire

peter-weddle.jpgOne of the biggest frustrations in running an Internet job board like CollegeRecruiter.com is trying to accurately measure the value that we deliver to our employer clients. The problem, simply put, is that the most of them don't know either.

The vast majority of medium to large employers use applicant tracking systems and the vast majority of those do not properly track the source of those applicants. Most of them do a fine job of tracking the applicants from the point of application but for an employer to understand where their recruiting dollars are best being spent they also need to track the source of the applications.

The ATS companies and many of their clients insist that a drop down box listing different sources used by the employer suffices. The reality is that these candidate self-identification systems only suffice in providing inaccurate information to the employers. A recent study by Don Firth's JobsInLogistics indicates that self-reporting mechanisms like these notorious drop down boxes result in the misidentification of the source some 83 percent of the time. In other words, five out of six job seekers do not know how they found the employer's on-line career site even though the bulk of them probably just clicked through from a job board like CollegeRecruiter.com, a targeted email, cell phone text message, etc.

So how do we know that Internet job boards are the number one source of hire if employers don't know their own source of hires? Easy. We don't ask the employers. We instead ask the candidates. Because they don't remember the specific sites they come from, we don't ask them for that information because it would likely be misleading. But we can certainly ask them how they looked for information when they were last job hunting and how they intend to look for information when they next job hunt.

Peter Weddle, the executive director of the International Association of Employment Web Sites, recently conducted his annual Source of Employment Survey. Unlike traditional and flawed "source of hire" polls of employers, the WEDDLE's Source of Employment Survey collects data from individuals who are actually in the workforce and actively or passively looking for an alternative employment opportunity. It therefore has the following advantages:


  • The Source of Employment Survey collects information directly from the individuals who have found employment during the survey period. Source of hire polls, in contrast, collect information from recruiters and employers who must rely on notoriously inaccurate data collection technology-their applicant tracking systems-to determine where new hires first learned about their position.
  • The Source of Employment Survey generates findings based on primary rather than secondary data. Source of hire polls, in contrast, average information collected across multiple organizations which can reduce the visibility of key factors and even eliminate important exceptions to the general rule among the findings.

WEDDLE's 2008 Source of Employment Survey ran from March 2007 to March 2008 and generated responses from over 15,600 individuals. The respondents were 65% male, 35% female; they had a median age of 40-45, and they described their workplace experience level as follows:

  • 19.0% were managers;
  • 16.7% were mid-level professionals;
  • 15.5% were executives;
  • 15.1% were senior-level professionals;
  • 12.3% were entry-level professionals;
  • 11.0% were skilled tradespersons; and
  • 10.4% were administrative persons.

When asked to describe their employment situation,

  • 25.1% said they were currently employed, but actively looking for another job;
  • 22.6% said they were not currently employed and actively seeking a new job;
  • 20.9% said they were currently employed and thinking about make a job change this year;
  • 15.7% said they were re-entering the job market after a prolonged absence (2+ years); and
  • 15.7% said they were employed and not planning to leave their current employer.

Where Did Survey Respondents Find Their Last Job

When asked to identify where they found their last job, the respondents listed the following sources as their top ten (not all sources are listed so the percentages will not total to 100%):


  • 13.3% An ad posted on an Internet job board like CollegeRecruiter.com;
  • 7.0% A tip from a friend;
  • 6.8% Other;
  • 6.3% A newspaper ad;
  • 6.2% They posted their resume on a job board like CollegeRecruiter.com;
  • 6.0% A call from a headhunter;
  • 5.8% They were referred by an employee of the company;
  • 5.2% They sent a resume to the company;
  • 4.9% At a career fair; and
  • 4.8% By networking at work.

How do these findings compare to those of a year ago? An ad posted on an Internet job board like CollegeRecruiter.com was the highest ranked source last year, as well, but the percentage of respondents citing this source has almost doubled; it was 7.6% in 2007 compared to 13.3% in 2008. A tip from a friend was the second most cited source in 2007, as it was this year, but the third and fourth most cited sources in 2007 -- career fairs and a call from a headhunter -- both dropped a bit in the rankings. Newspapers, on the other hand, gained a notch ,moving from the fifth most cited source in 2007 to the fourth most cited source in 2008, and the percentage of respondents citing newspapers went up , as well (from 5.7% in 2007 to 6.3% in 2008).

What else did the survey uncover? Respondents gave a thumbs-down to two sources of employment that have generally been viewed more favorably by recruiters. Just 3.9% of the individuals in the poll said they found their last job:


  • through the publication of their professional association or
  • on a social networking site.

Traditionally, associations have charged a premium fee for recruitment ads in their publications, and these findings, at least, suggest that those fees may not be completely justified. And, all of the brouhaha of late about the recruiting power of Facebook, Friendster, Xanga and other social networking sites appears to be more sound than fury, at least if the measure of merit is the number of jobs they actually help to fill.

Where Will Survey Respondents Look for Their Next Job

When asked to indicate where they expect to find their next job, the respondents cited the following top five sources (not all sources are listed so the percentages will not total to 100%):


  • 19.0% said an ad posted on an Internet job board like CollegeRecruiter.com;
  • 7.9% said posting their resume on a job board like CollegeRecruiter.com;
  • 5.8% said sending their resume into the company;
  • 5.6% said a call from a headhunter; and
  • 4.9% said by networking at work.

The top five sources in 2007 were:

  • An ad posted on an Internet job board like CollegeRecruiter.com (cited by 13.2% of respondents);
  • Posting a resume on a job board like CollegeRecruiter.com;
  • Sending a resume into the company;
  • A tip from a family member; and
  • A tip from a friend.

So, what does all of this mean?

  • I agree with Weddle's assessment that it reminds us that there is no silver bullet for sourcing top talent. Job boads like CollegeRecruiter.com are clearly effective but they must be integrated with a range of other approaches to produce a truly effective recruitment strategy.
  • Beware conventional wisdom. Not only do the country's many fine daily and even weekly newspapers continue to offer effective connections to talent but association publications and social networking sites are much less effective than other talent acquisition methods, despite all of the buzz that they've received.

Source: Recruiting Nevada

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2 Comments

Bryan Author Profile Page said:

This type of information is so difficult to gather and analyze. First there's whether we care how someone FIRST heard about the job, or which source closed the deal for them. Second there's the quality issue--how are the GOOD candidates finding out about the job? Finally, there's data quality: are people accurately remembering and reporting how they found out about the job?

Best way to get a clear understanding of this issue is to ask a detailed question during hiring interviews about what job search strategy was used (if any) and what source(s) were particularly influential--in either a good or bad direction.

Alan said:

In this open sociality, it is difficult to catch suitable candidates by any single way of advertisment.The professional recruitment agency may be the solutions for employer.

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