Facebook is Listening. Are You?
Great article today about Facebook by Julian Seery Gude of inov8ion.com. It seems that some of their earlier site re-designs were not well received by their users. Rather than pointing fingers, the folks at Facebook looked in the mirror and resolved to not only listen, but also to hear. And hear they did. They solicited the feedback of 100,000 users on some additional planned site changes and then tweaked those changes to better fit with the needs and wants of their users.
How many of us who are immersed in the world of recruiting really listen and hear our stakeholders? How many really listen to the needs and wants of the hiring managers and the candidates so we can best match up our hiring managers with the best possible candidates. I can't imagine that the number of those who actually do this day in and day out can ever be high enough.
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