CollegeRecruiter.com Blog


Search Jobs

What: job title or keywords

Where: city, state



Search Content

Career-related articles, blogs, videos, podcasts, and more.



Mountbatten Institute
Click Here
U.S. Navy
Internal Revenue Service
New England Center for Children
Walmart
Weyerhaeuser
HCR ManorCare
University of Dreams
Bosch
College Pro
St. Jude Children's Research Hospital
Enterprise Rent-a-Car


Do you have a question or comment?




ABOUT SSL CERTIFICATES

« December 2006 | Main | February 2007 »

CollegeRecruiter.com and Alloy Education announced an agreement under which scholarship and college information from Alloy's CareersandColleges.com website will be made available for search on CollegeRecruiter.com. Moreover, hundreds of thousands of job posting advertisements and employment-related articles from CollegeRecruiter.com will now be available for search on CareersandColleges.com. For additional details, check out the press release.

Corporate recruiters who want to blog or are considering blogging take note: Dave Mendoza of JobMachine.net and Kennedy Information are teaming up to present a three part teleseminar. You can attend one, two, or all three sessions or order CD recordings if you are unable to call in at the designated times.

The first seminar is entitled "An Introduction to Blogging" and is scheduled for Thursday, February 1, 2007. The second seminar is entitled "Employee Blogs: 'New School' Employment Branding" and is scheduled for Thursday, February 15, 2007. The third and final seminar is entitled "Evolution of Blogs" and is scheduled for Thursday, March 1.

Dave is a world class trainer and Kennedy Information is a world class provider of recruiting content, so this should be phenomenal series. Sign up at the Kennedy Information web site.

Scott ShapiroAbout five years ago, I received a call from the then Assistant Director of Career Services at Emory University's undergraduate business school. Emory, because of its location in Atlanta, is not prime recruiting ground for Minneapolis-based employers. The Assistant Director had met me at a college recruiting conference and thought that I might be willing to help one of his students. That student was just profiled in Business Week and I couldn't be happier.

When the Assistant Director called, I immediately agreed to speak with the student. I had no idea who the student was or what were his career aspirations but it didn't matter. When a student wants help, you help. The student, Scott Shapiro, called and told me that he grew up in Minneapolis and he was hoping to land an internship for the summer before his senior year. After talking with him by phone and then meeting him for coffee, I was eager to help him. Poised, polished, yet real, this was a student who wasn't going to ask for help and then disregard my advice. This was a student who listened and heard and was incredibly respectful and appreciative of his family, friends, acquaintances, the woman who made his coffee, everyone.

I called up a few employers that we worked with or hoped to work with and told them about Scott. I couldn't vouch for his work performance because he had never worked for me. I couldn't vouch for his academic performance because I wasn't involved in that either. But I went to bat for him because I knew that he would go to bat for himself and everyone around him every hour of every day. Those calls helped land him an interview with Northwestern Mutual Financial Network, which has one of the best internship programs in the country. To be clear, I did not get Scott the internship. I did introduce him to a recruiter but Scott got the interview and got the job.

Scott and I spoke and traded emails regularly that summer. We met for coffee a few times. I always enjoyed my time with him because he always made sure that the time was productive both for him and for me.

When Scott returned to Emory for his senior year, he knew that selling financial products was not his love. He went after jobs in the media and scored an internship with CNN. One thing led to another and today he is the Producer of ESPN Radio's flagship program, Mike & Mike in the Morning. He books the guests, develops content, runs ideas meetings, and serves as point person. It's his job to see that the show grows in the ratings. Ratings drive their ad revenues and he is responsible for improving them on a quarterly basis.

It is clear from reading the Business Week profile that Scott loves his work and, more importantly, his life. He is incredibly busy and challenged and wouldn't have it any other way. Rather than taking the easy way out after his junior year and finding an internship in Atlanta that wasn't a good fit, he networked, networked, and networked some more. He asked for help and offered twice as much in return. He understood that jobs which paid a lot were not the ones that were going to allow him to do the work that he wanted to do and live the life that he wanted to live, so he turned away from the money and toward the experience.

I have three kids. When they get to be juniors in college, I hope that they have their priorities as straight as Scott did.

My friend Dave Mendoza of JobMachine.net is at it again. I first met Dave just a few months ago at a recruiting conference in Denver. I was acquainted with him before that meeting, but we have become friends since. He really left me no choice, and for that I am grateful. The guy gives, gives, gives, and then gives some more. If you look up the word networking in the dictionary, his picture is probably part of the definition.

The latest example is his blog entry for today. He posted an entry about how employers are using Facebook to background check students and other potential employees. Essentially, they're using the entries that students post to their Facebook accounts against those students. If the students post information that is not appreciated by the employer, then that employer is likely to exclude the student from the hiring process. So what makes this a giving entry? Have a look and you'll see pretty quickly.

Recruiting.com and CollegeRecruiter.com are quite happy with the CollegeRecruiter.com Recruiting.com Blogswap free recruiting article exchange program but very few things in life are perfect (the movie Slapshot is one of them) so you'll probably agree that there's room for improvement with the Blogswap. Two of those improvements just went live:
  1. Each of the members (we're now at 54 authors and publishers) are now listed on the main login and registration page and we've linked their names to their web sites.
  2. We've created an RSS feed for the newest articles so that any site can list them. You can see the newest articles on that same main login and registration page for the Blogswap free recruiting article exchange program.
Are you signed up yet? What are you waiting for? Authors get great exposure on other sites, which greatly helps with click through traffic from those articles and search engine positioning because the more times that your site is linked to, the higher the search engines rank all of your pages. Publishers get great, free recruiting- and career-related articles to post to their sites. Even if other sites don't link to those articles, and they probably will, the more content that you have on your site the higher the search engines rank all of your pages.

rubber duckyWhen is a politican conservative (or liberal) not a political conservative (or liberal)? When they're a college student. According to the Cooperative Institutional Research Program (CIRP) Freshman Survey of 271,441 freshmen entering college in fall 2006, 43 percent identify themselves politically as “middle-of-the road,” 31 percent identify themselves as “liberal” or “far left” and 26 percent identify themselves as being “conservative” or “far right.”

No huge surprises there, right? Well, let's continue. Based on their attitudes towards controversial social issues such as marital status for homosexuals, abortion, and the legalization of marijuana, the four most “conservative” religious groups are Baptists, Mormons, 7th Day Adventists, and “Other Christians” (mainly Evangelicals). Large majorities of students in each of these groups (58%-80%) opposed the traditional the “liberal” views on these isues of legalizing marital status for homosexuals, keeping abortion legal, and legalizing marijuana.

So these students are conservatives, right? Wrong. In none of these denominations, nor in any other religious group, do even half of the students describe themselves as being in their politics far right or even just conservative. So a lot of students are closet conservatives and just identify themselves as being liberal or middle of the road, right? Wrong again.

The most “liberal’ religious groups, based on their views of the social issues outlined above are Buddhists, Jews, Quakers, Unitarians , and those with no religious preference. Yet only half of these students identify themselves as far left or even just liberal despite their liberal views on these issues.

“These findings,” says UCLA Co-Principal Investigator Alexander Astin, “show that our popular stereotypes about political labels don’t always match the facts. Despite the students’ beliefs on these core issues, students are largely not identifying themselves as liberal or conservative.”

Second Life, one of the leading virtual reality worlds, is starting to see a startling development. Real world employers are conducting interviews for real world positions in the virtual reality world of Second Life. So far, most and perhaps all of the positions are for jobs which are directly related to virtual reality, such as game developers. But how long will it take for aggressive recruiters to experiment in a virtual reality world? And will they hold it against a candidate if they find that the candidate's virtual persona behaves in a manner that is not consistent with the values of the employer even if the candidate does not behave that way in the real world? If employers can't figure out what information is bogus and what information is real on Facebook and MySpace, then how can they hope to figure out the same in virtual reality worlds?

Are you fortunate enough to live in a city with an NHL team? Are you smart enough to understand that hockey is the greatest game ever invented? If so, then you'll know and perhaps even cherish the name Alexander Ovechkin. Alex, as he prefers to be called, is one of the bright young stars who are leading the NHL back from the brink of failure. Another is Sidney Crosby, who I saw lead Canada to its World Junior Hockey Championships win in Grand Forks, North Dakota.

Chiclets / teeth

Two years ago, the NHL season was cancelled because of a player strike. The players lost that battle but the fans won the war because the strike gave the players and owners the breathing space they needed to clean and speed up the game. As a former Canadian, I have a soft spot in my heart for the rough and tumble days of the NHL when games were often delayed because of the blood and Chiclets left on the ice after a bench clearing brawl. But as a hockey fan, I know that the game that the NHL is playing now is the best that it has ever played. And guys like Ovechkin are flashy, flamboyant, exciting, and they have a tendency to score goals which defy the laws of physics. Want an example? Have a peak at this video. Be sure to watch all the way through so that you can see the goal in slow motion.

The NHL All-Star game is tonight. In an apparent effort to prove to its fans that it still has some of its stupidity left over from the rough and tumble days, the NHL chose to have the game broadcast on the VS network. Never heard of it? Neither had I. If you have DirecTV, it is channel 608.

Since we emerged from the labor slump of mid-2001 through mid-2003, the number of employers who hire college students for internships and recent graduates for entry level jobs and other career opportunities has grown tremendously and so have the average number of hires per employer. This year's graduating class, the Class of 2007, is optimistic and has every right to be so. Entry level employers are expected to increase their hiring by 7.3 percent this year over last year.

Below is a list of the top / biggest 50 employers of college students and recent graduates. An astounding 60 percent of the full list of 543 are planning to hire more students and recent college graduates in 2007 than last year while another 20 percent expect to hire the same number this year as last year. Only 20 percent expect to hire fewer students and recent graduates, and I suspect that a good portion of those would hire more if they could find enough highly qualified candidates. The competition is getting tighter and tighter for the students and recent graduates who are the best fits.

So which employer sits atop the rankings? For the fifth year in a row, that employer is CollegeRecruiter.com client Enterprise Rent-A-Car. They expect to hire 8,000 students and recent graduates this year, which is up 14 percent from last year. "Our experience in hiring for Enterprise's Management Training program has revealed the importance of showing candidates a true picture of our overall company and their potential career with us," said Marie Artim, Assistant Vice President of Recruiting at Enterprise Rent-A-Car. "While the basics like pay, hours and benefits are still important and must be addressed, a candidate's decisions are often made based on the bigger picture--so we take care to highlight the values of our company, opportunity for advancement and more."

But as much as you respect the success demonstrated by Enterprise and many of these other organization, you're not reading this article for the quotes. You're reading this article to see the list. Is your organization included? If it isn't, post a comment and tell us about your expected number of hires and what works well and doesn't work well for your organization in its efforts to hire the best college students for internships and recent graduates for entry level jobs and other career opportunities.

Employer Name Projected 2007 Entry Level Hires
Enterprise Rent-A-Car 8000
Lockheed Martin 4500
Walgreen Company 4300
PricewaterhouseCoopers 4200
Ernst & Young 3525
Deloitte & Touche USA LLP 3500
Target 3035
Schlumberger 3000
Teach For America 3000
U.S. Department of Agriculture 3000
KPMG 2800
Avis Budget Group 2500
HCR Manor Care 2500
Hertz 2500
U.S. Customs and Border Protection 2250
Boeing 2200
State Street 2000
U.S. Marines 2000
84 Lumber 1700
Intel 1500
National Security Agency 1500
Northrop Grumman 1500
Southwest Airlines 1400
PNC Financial Services Group 1350
Jos. A. Bank Clothiers 1300
Microsoft 1300
Wal-Mart Stores 1300
Wolseley 1300
Farmers Insurance Group 1200
U.S. Patent and Trademark Office 1200
U.S. Navy 1200
Federal Bureau of Investigation 1160
City Year 1125
Finish Line 1100
General Electric 1100
Johnson & Johnson 1100
Raytheon 1100
Countrywide Home Loans 1000
Internal Revenue Service 1000
Investors Bank & Trust 1000
Konica Minolta Business Solutions 1000
Mutual of Omaha 1000
National Cancer Institute 1000
Pfizer 1000
U.S. Air Force 1000
U.S. Army 1000
U.S. Department of Labor 1000
American Express 850
Liberty Mutual Group 850
LabCorp 800

Source: College Grad

Two of the most insightful people in our industry are Gerry Grispin and Mark Mehler of CareerXroads. They just came up with a top 10 list (actually eight) for how to write and post successful job posting ads:

Gerry Crispin and Mark Mehler of CareerXroads

  1. DO post and delete openings early in the week if you batch them. Job seeker activity rapidly peaks and then declines through Sunday.
  2. DO use professional “writers” to tailor your job descriptions to target groups of potential applicants. DO NOT allow generic descriptions from ATS vendors, hiring managers, recruiters, HR generalists or your compensation experts. Let them offer their input and acronyms- not their phrasing.
  3. DO answer the following job specific questions in the body of every job description: “Why do people want to do this job?” and “How does doing this job help the company succeed?” In addition, repeat the corporate staffing-brand mantra every chance you get.
  4. DO clearly differentiate ALL the requirements that qualify a candidate as being able to do the job (to be an applicant) from those preferred items that help the applicant compete more successfully for the job.
  5. DO embed links in the job descriptions- to the web page(s) of the profiles of people doing the job; to career maps showing how people progress in the job; to demographic data about the job (i.e. imagine you could share how many times the position comes open); to the web-seminar registration page of a hiring manager willing to talk about the job (or a podcast of the archived web seminar).
  6. DO offer (independent) RSS, and (company- based) agents for the job-search results page so that job seekers can stay informed.
  7. DO place the “Apply Now” button at the top AND bottom of the page.
  8. DO NOT include a “Refer A Friend” button unless the process also invites (opt-in) both the “referr-er” and the “friend” to being contacted proactively by a recruiter or sourcer (to thank them, etc.). Having a feature that is not monitored, analyzed, nor utilized is a poor practice, not a best practice.

One of our key clients is the Army National Guard. They, like other military services, recruit tens of thousands of college students and recent graduates per year. Below is a copy of a targeted email campaign that they're running with us to help them recruit students and recent graduates in Pennsylvania.

One of the interesting results of wars like we have in Iraq is that they tend to polarize not just the general population but also the potential recruits. Those who are primarily interested in enlisting for college money and look upon the obligation as one weekend a month and two weeks a year tend to look elsewhere in times such as this as the likelihood is that they will be trained and then spend a year or more in Iraq.

But there is another group that is often overlooked. That other group tends not to enlist in times of peace because their country does not need them during those times. Those soldiers enlist in higher numbers when they're most needed. The military recruiters understand this so change their recruiting strategies and tactics depending upon whether the country is at peace or war. When your industry or organization goes through difficult times, do you change your strategies and tactics? During difficult times, are you still looking for people who do best when times are good or do you change your strategies and tactics to look for people who thrive under adverse circumstances? Some refer to these people as turnaround specialists. I refer to them as heroes.

Pennsylvania Army National Guard

It is difficult to find a handful of highly qualified hospitality industry employees in just about any market these days. It is even harder when you're trying to attract a large number of college students for part-time jobs and internships and recent graduates for entry level career opportunities. Want to make it darned near impossible? Try doing that for thousands of stores located not only across the country but around the world.

So how do you succeed? You don't write boring job descriptions that only speak to the needs and wants of the employer. Instead, you write job postings that sell the opportunity to the needs and wants of the candidate. And you create marketing collateral such as full color pamphlets printed on high quality, recycled card stock and place them in high traffic areas within your stores. In short, you do what Starbucks is doing:

Front of Starbucks employment pamphlet
Back of Starbucks employment pamphlet

Stephen Murmer is like almost any other high school art teacher. He is loved by his Richmond, Virginia students and a gifted artist. He's also a Marine Corps vet and former Teacher of the Year. So what makes his story unusual? It seems that Murmer also enjoys painting with his butt. Literally. It seems that Murmer's idea of art is to rub paint on his bare buttocks and genitals and then rub himself against canvas. The imprints typically sell for hundreds of dollars a piece.

According to MSNBC, Chesterfield County school district officials did not take Murmer's recreational activities sitting down. They screamed foul and suspended Murmer. The officials are arguing that it really stinks that a high school teacher would use his private parts to create art. But is this as crappy a situation as they make it out to be?

Murmer did not expose himself to his students. He was careful to hide his identity and used a fake name. Some would say that he kept his professional artist persona hidden behind the scenes. So how did word get out? YouTube.

No matter if you have performance reviews at the end of the year or around an employee's anniversary date, performance reviews are extremely important for employees. Employees want regular feedback on their work and what areas they can improve. Providing ongoing feedback can help improve employee morale in the workplace and help prevent larger issues in the future surrounding employee performance. Below are a few performance review tips:

  • Have employees track their accomplishments. Before writing an employee review, ask each employee to provide a list of what they have accomplished over the year. This will help you remember all the projects that they have worked on and help employees feel good about all that they have accomplished throughout the year.
  • Schedule times consistently. Depending on when your performance reviews are complete, make sure all employees are on the same page when they are completed. If you perform reviews at the end of the year, try to schedule the reviews on the same day if possible so it is fair to all employees.
  • Provide honest feedback for both parties. In order to help your employees improve on the job, praise what they do well on the job and be honest in areas they need to focus on. Make it clear during the conversation that the employee can discuss anything that they have concerns with. It needs to be a two-way conversation.
  • Give plenty of examples. Whether it is positive or negative feedback, try not to be vague during your discussion. Examples for each major strength or weakness will provide a clearer picture to employees.
  • Focus on the future. Discuss what measurable goals you want your employee to accomplish in the future so that they can strive to achieve them. Also ask your employee if there are any areas of the business or your group they would like to get exposure to. This will show your employee that you want to provide them different opportunities to learn and grow.
Remember performance reviews should be a positive experience and something that employees should look forward to. Creating a positive atmosphere during a review will help ease their nerves and have them leave your office with a renewed attitude towards their work and be well motivated for the year ahead.

Now is the perfect time to get organized at work. Not only does being organized at work reduce clutter, but it will help you be more efficient and effective everyday. Here are a few suggestions to help you get organized at work:

  1. Make a list. It is critical to highlight what tasks/goals you need to complete during the day, week, and month. You can either create 3 separate lists by day, week or month or create one main list and designate which tasks you need to attain by which timeframe. Be sure to review your list (s) at the beginning of each day so you know what you need to do.
  2. Utilize a calendar or planner. Any important dates or deadlines should be marked and tracked in a calendar. You should review your calendar or planner frequently so that you do not lose track of any important dates and deadlines. In addition you will be able to see if you have any conflicts that might occur. You can also consider electronic calendars that will alert you when important tasks are due.
  3. Straighten your desk. Try to keep your desk clean and get rid of any papers you do not need. If you have a filing drawer or compartments on your desk, utilize them to file any information you rarely use. Discard or shred any old papers or files that are no longer needed.
  4. Prioritize your Email and Phone Calls. If you tend to get bombarded with emails and calls, sort your incoming emails and calls by level of importance. Whenever you have some downtime, then you can handle the less important calls and emails.
  5. Commit to be organized. It is great to say that you will try to be organized but a commitment needs to be in place. Spending a few extra minutes at the end of each day to clean your desk and get organized for the next day will help you stay organized and resourceful throughout the year.

Facebook just passed MySpace as the most popular site amongst 17-25 year olds. Employers who are looking for new and better ways to recruit students and recent graduates take note: MySpace is becoming your father's Oldsmobile.

Employers should use social networking sites such as Facebook and MySpace to include candidates in the hiring process in much the same way that employers using resume banks at job boards such as CollegeRecruiter.com.

But employers should exercise tremendous caution when using social networking sites to exclude candidates from the hiring process by using it as part of their background checking process because the sites are notorious for being riddled with bogus information by third parties and claims by students about themselves that are so outlandish that anyone with a sense of humor would get the joke, unless that person is outside of the 17-25 year old age bracket.

Tip of the hat: Matt Martone's JobSearchMarketing.com Blog

Kick Butt DropsEmployers spent more money in 2006 on on-line recruitment advertising than in newspaper job ads. That has never happened before but will likely happen every year from here on. Job boards and other on-line media took in $5.9 billion in recruitment advertising revenue in 2006. Newspapers took in $5.4 billion.

The study by Borrell Associates Inc. also looks forward and I like what they see. They project that the shift to on-line advertising will continue over the next five years as Internet job listings hit $10 billion in 2011. That will represent some 13.7 percent of overall recruitment advertising dollars. Newspapers? Borrell predicts they'll earn only 6.5 percent of those dollars.

"Our projections through 2011 do not bode well for traditional recipients of recruitment spending," stated the report. "Of all forms, the only ones we see growing share over the next five years are online media and recruitment agencies." With only about one-third of U.S. job-seekers saying they planned to search the Internet for work in 2006, the report projects plenty of upside remaining for recruitment spending online.

The results that Borrell is seeing line up perfectly what we're seeing at CollegeRecruiter.com. We went on-line in 1996, so we're a decade old now. Our best year ever financially was 2004 until 2005 came along. The revenues and profits for 2005 easily eclipsed those of 2004. Then 2006 came along and its revenues and profits easily eclipsed those of 2005.

What do I see in my crystal ball? In the short-term, I'm quite optimistic. The industry is healthy, the labor market is strong but not red hot like it was in 1999 and 2000 when some employers stopped spending money on recruitment advertising because it wasn't generating any responses, and our site and products are very well positioned within the college job board niche. Long-term? Who knows. One of the great and terrible things about running a dot com is that your world changes every day. To try to make accurate predictions about what we're going to see in 2011 is to ask for a major butt kicking five years from now.

There must be something in the water. My sales reps and I have been fielding a significantly higher number of calls from large employers who are fed up with their applicant tracking systems (ATS) and are asking us for suggestions on how to bypass their ATS so that they can get resumes to the right recruiters right away and be able to accurately track the source of the lead. What we're hearing over-and-over again from recruiters to VP's of HR is that their recruiting is suffering because of the faults of their ATS. "I want to kill my ATS" is something that we're hearing pretty frequently, and it is pretty disturbing. Although we have a number of solutions for these clients, they're all short-term, tactical fixes for what is really a long-term, strategic problem with their ATS.

Some of our clients are complaining that it takes their candidates too long to apply using the forms required by the ATS so they end up losing their best candidates as those candidates won't put up with having to jump through meaningless hoops when an opportunity that is every bit as good exists with a more candidate friendly employer across the street.

Some of our clients are complaining that their ATS is so rigid that all applications must be forwarded by a human being to the appropriate recruiter and that can lead to delays of days. One federal government agency that I talked with told me that they wished that their delay was measured in days. They don't get their "fresh" leads for several weeks!

Some of our clients are complaining that their ATS fails to track the source of their leads or tracks it in such a way that the information isn't just useless, it is actually misleading. The most common example are the "where did you hear about us" drop down boxes, which fail to take into account that many and perhaps most candidates hear about an opportunity from multiple sources yet provide the candidate with no guidance as to which one of those sources they should select. The ATS also fail to take into account the fact that candidates only have an incentive to answer the question and have no incentive to answer the question correctly.

One HR manager told me that one of the first things that he did upon being hired into that role was to ask his recruiters for a report that would show their source of hires. Seems simple enough, right? They pulled a report from their ATS that showed that Monster was their number one source of hires. Seems reasonable enough, right? My contact then asked his recruiters to calculate the return on investment (ROI) for their hires. After he explained to them what that meant and how to calculate it, they came back to him and said that they couldn't do it for Monster. Their calculations were literally showing that they had an infinite return on investment from Monster. How could that be? Because they had never used Monster yet their ATS was showing it as their top source of hires. And how could that be? Because the ATS had a drop down that asked candidates to self-select where they heard about the opportunity and Monster was listed in that drop down. The candidates, who could have cared less about remembering where they actually heard about the opportunity, picked the source that they most recognized. Compounding this problem are employers who insist on including their own web site as a source (it is a destination, not a source) in the drop downs and the impossibility of asking candidates to accurately self-select when they respond to a job posting that runs across a network of hundreds or even thousands of job boards, as do all jobs which are posted to CollegeRecruiter.com. If the candidate finds the job on another site in our network, they have no way of knowing that it was posted to CollegeRecruiter.com nor should they care, yet some ATS ignore that reality by just listing CollegeRecruiter.com or whatever site to which the employer is posting its jobs (or, the case of Monster, sites to which the employer is not even posting its jobs).

Okay, enough of the complaints. What do we do about this mess? Rather than trying to re-invent the wheel, let's look at what those who market products and services on-line do in order to automatically track the source of their leads (equivalent to resumes) and sales (equivalent to hires). After all, you don't see Amazon, Dell, or even CollegeRecruiter.com asking its clients who purchase on-line to identify the name of the site who referred them so that we can properly track the effectiveness of our advertising, do you? One great solution is to borrow the lessons learned and perhaps even the technology created for affiliate programs.

One of the ways that CollegeRecruiter.com markets itself is through an affiliate program. We pay thousands of web sites for each candidate that they refer who registers with us. The affiliate solution provider (software company) we use is Commission Junction (CJ). They provide similiar services to many of the leading job boards, including Monster, Careerbuilder, HotJobs, Beyond, and more. CJ and its competitors provide the web site owner with a small bit of tracking code that the web site owner adds to the "thank you for buying" confirmation page. For employers, that would be the "thank you for submitting your resume" page. CJ and its competitors also provide unique web page addresses (URLs) to each site that runs our ads. When the tracking code on our site is combined with the unique URLs on the sites that direct their visitors to us, we are able to automatically track which of our registered users came from which of our affiliates and the entire process is fully automated. We can choose whether to allow any site to run the ads or just sites that we want to work with. We can choose for how many days to track the referrals. In this way, we can properly credit our affiliate for the lead they helped us to generate even if a candidate clicks from one of our affiliate sites on day one but doesn't register at CollegeRecruiter.com for another 45 days. So long after the candidate has any hope of remembering how she heard about us, we are able to accurately and automatically track the source of that lead. The trackable ads can even be run in traditional print media such as newspapers. Paying our affiliates is a snap. We pay money to CJ to cover the money that they pay on our behalf to our advertisers plus the 30 percent commission that CJ receives for providing the software, payment processing, fraud prevention, customer service, etc. Because we're in total control over what leads (resumes) we pay for and from who we buy them, we are guaranteed a positive ROI (there's that acronym again) on each and every registration.

So I ask you: do you still want to kill your ATS or do you want to put pressure on your ATS vendor to fix their software so that it incorporates the fully automated tracking features successfully used for a decade by Commission Junction and other affiliate program solution providers? I thought so.

Lifestyles of the Rich and FamousMuch has been written about the professional and personal goals of Generation Y, but Hal Fischer just brought some very interesting research to my attention that definitely is worth sharing.

According to the Pew Research Center 2006 Gen Next Survey of 579 18- to 25-year olds, the most important goals of Gen Y are:
1. To get rich (81%);
2. To be famous (51%);
3. To help people who need help (30%);
4. To be leaders in their community (22%); and
5. To become more spiritual (10%).

The survey also asked what are their most important individual problems: The top four were
1. Money/financial/debt (30%);
2. College/education (18%);
3. Career/job (16%); and
4. Family/relationships (7%).

The conventional wisdom is that Gen Y is much more interested in work-life balance and making a difference in their professional and personal lives than are their Baby Boomer parents. Although that is not necessarily inconsistent with wanting to be rich, I am surprised that such a high percentage list that as one of their top goals.

What would be very interesting would be to see the answers from Gen X'ers and Baby Boomers at the same points in their lives. I'm guessing that a side-by-side comparison will put the above results into context and we'll see that Gen Y is much more interested in ork-life balance and making a difference in their professional and personal lives than are their Baby Boomer parents.

Susan Strayer is a frequent contributor to CollegeRecruiter.com, including as an author of many very helpful blog entries and a commenter to blog entries written by candidates and others who have questions or need some guidance. After graduating from college a decade ago, she apparently decided that she wouldn’t know true joy until she had suffered some true pain, so she went back to school for an MBA and had a job hunting advice book published by St. Martin’s Press…at the same time.

The Right Job, Right NowSusan’s book is a gem and entitled The Right Job, Right Now: The Complete Toolkit for Finding Your Perfect Career. It is designed to be read from cover-to-cover by those who both want and need that much help. It is also designed so that those who only want or need help in specific areas can jump right to those areas. I suspect that most readers will jump right to the specific areas for which they require the most help but will then use the book as a reference tool for years to come. Many will never read the book from cover-to-cover and that’s unfortunate as there are stories, lists, action items, and plenty of answers throughout.

We should all be developing our careers all of the time, but the reality is that none of us has as much time to do so as we would like. Some of us don’t even have as much time to do so as we need. And that’s why The Right Job, Right Now is so valuable as it allows all of us to find the answers that we want as quickly as we need them.

This is the eighth and final article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

Conclusion

Thanks to the Internet, today’s promising high school and college students are more accessible than ever before; however, they are being bombarded by so many advertisers that to get them interested in what you have to offer, you have to be creative and speak to their interests.

Email messaging is a fast, effective way to reach a greater number of students in a shorter amount of time than in previous years. It’s also a way for you to quickly determine which students are the most promising and to establish a relationship with them so that they have your organization foremost in their minds when they finally settle down to begin submitting applications and browsing employment search engines.

As a recruiter, you have a tough job ahead of you when it comes to attracting the best students for your organization, but if you follow some of the guidelines presented in this white paper, you will be well on your way to making the best possible use of the Internet and email messaging.

There was a great Seinfeld episode about tagging. Although some people would argue that it stunk, I won't stoop that low by making such a punny joke. Sorry.

Down to business. Susan Strayer just blog tagged me. It is now my solemn obligation to reveal five things about myself that readers don't know and to tag two additional bloggers. Those two additional bloggers are two fellow residents of the Minneapolis/Saint Paul metro area: Josh Kahn of Best Buy and Toby Dayton of JobDig.

  1. Many of my readers know that I grew up in Winnipeg and now live in suburban Minneapolis. But do you know that I moved to Minneapolis for the weather? Not many people who live here can say that and virtually no one understands it. Go to Winnipeg in January. I dare you. I double dare you.

  2. I grew up a huge Winnipeg Jets fan. Bobby Hull, Ulf Nilsson, Anders Hedberg, Kim Clackson, Lars-Erik Sjoberg, Kent Nilsson, Dale Hawerchuk, Thomas Steen, and Dave Babych. When the Jets traded Dave Babych to the Hartford Whalers for Ray "Stone Hands" Neufeld, the Jets were dead to me. Fortunately, it was the same era when Wayne Gretzky and crew would roll into Winnipeg, win 8-1, and laugh all the way to the airport.
    Ulf Nilsson, Bobby Hull, and Anders Hedberg: The Winnipeg Jets Hotline

  3. The hardest job in my life was working in construction during the summer when I was 16 years old. The worst job in my life was working as a dishwasher that same fall. I lasted four days then quit to work as a stock clerk in a drug store. The best job in my life is what I've done every workday since 1991: running this business.

  4. I met my wife, Faith, on a blind date. My relative / her friend set us up because she thought we had the same sense of humor. My wife hasn't forgiven her since.

  5. When I was 13, I knew that I wanted to move out of Winnipeg to someplace less isolated and warmer. That meant moving Toronto or someplace else east, Vancouver or someplace else west, or Minneapolis or someplace else south. I also knew that I was going to be a lawyer. So did my teachers, parents, and anyone else that I was able to argue with. Fortunately, I'm fully recovered now.

This is the seventh article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

7. Execution and Reporting

Before sending out any messages, always take the time to test each one in different browsers (Internet Explorer, Firefox, Opera, etc.), email clients (Outlook, Outlook Express, Lotus Notes, Gmail, AOL, Yahoo!, Hotmail, etc.) and platforms (Macintosh and PC). Click each link; keep an eye out for oddities and inconsistencies in the way images load or don’t load. This is important because you want to be certain that your message is read and understood.

In addition to testing messages before sending, consider when is the best time to send. CollegeRecruiter.com has found that best the response rates are generated by campaigns deployed on Tuesdays followed closely by those deployed on Monday afternoons and Wednesdays. Delivery should be scheduled to arrive no earlier than 10 a.m. and no later than 4 p.m. as it is best for emails to arrive while most people are at work. This gives the recipients a chance to clear their inbox of residual overnight email traffic and makes them more receptive to new messages.

Tracking your results, as mentioned earlier, is key to helping you stay on the right track when sending out email messages. List owners should automatically and at no additional cost provide a full tracking report about one week after the deployment date. These reports typically include metrics such as the number of emails delivered, number of emails opened (read), the open rate (opens divided by delivered), number of clicks and the click through rate (clicks divided by opens). Industry averages for open and click through rates are about five percent. In other words, about five percent of the recipients will read the email about five percent of those will click through.

CollegeRecruiter.com sees much higher response rates for employment and education offers, in large part because the list is better targeted. Normal response rates for employment offers delivered by CollegeRecruiter.com range from 10 to 20 percent for opens and clicks with the average being about 15 percent. Thus, for a campaign to 50,000 students, about 7,500 will open the email and about 1,125 will click through to your application page. At that point, the response rates tend to diverge pretty dramatically and are largely driven by the quality of the offer and how difficult it is to apply to the opportunity. The difficulty is determined by the number of fields candidates are asked to complete and the type of fields. For example, an application form that merely requests the name and email address of a candidate will result in a far higher response rate than a form that requires the candidate to also submit their phone number, mailing address, cover letter, resume, etc.

Education offers perform closer to 10 percent, primarily due to the prevalence of such offers and how difficult it is to design them so that they don’t look spammy to the filters. Because so many education offers are sent out and so many of them are sent to opt-out lists, the anti-spam filters often regard all education offers as being spam even if the user has opted in to receive them. Nevertheless, with careful planning it is possible to successfully deliver an education offer via a targeted email campaign.

The larger your percentage of opens and click throughs, the more assured you can feel about how well your messages are being received. Once you have established that your messages are being well received, you will want to begin developing relationships with those candidates who you feel show the most promise. Your can do this by creating your own list of email contacts, then start sending them company newsletters, location-specific information or interesting facts. For colleges, inserting a link that will take students to an on-line edition of the school newspaper is a great way to introduce them to the school and its overall culture.

It might also be a good idea to incorporate feedback opportunities into each mailing. Students like to see that their opinions are valued. If thoughtful students are being targeted, then their opinions should matter. So give them a chance to respond to your mailings by having them take a small survey, answer a questionnaire or by allowing them the opportunity to submit questions of their own, which should be answered within one or two days.

Recruiters who ask us for metrics on issues such as what percentage of candidates who go to application forms actually complete the application form are often shocked when we tell them that it is about 10 percent for a typical employer. So what happens to the other 90 percent?

long application formThe bulk of abandonments of application forms (this isn't just an ATS issue) is primarily due to the application forms being longer than they need to be. Some recruiters don't fully appreciate that their goal at that stage in the application process should be to simply connect with well qualified candidates. Be proactive on the front end by placing your ads in well targeted media so that your ads are not seen by many unqualified candidates. Be proactive on the front end by spending a few more minutes writing a really good job posting that not only talks about your requirements but more importantly talks to the needs and wants of the candidates. Sell the candidates and you'll attract the high calibre that you need. If you can do that, then you won't have to attract as many candidates and you'll be able to spend more time with the candidates who do apply -- which is recruiting.

I see application forms all of the time that require candidates with years of experience to provide information about where they went to high school. Who cares at that point in the hiring process? I can understand for background checking that you might want that so that you'll know where they've lived, but do you really need to know at the application stage that the nurse with 10 years of experience went to XYZ High School 14 years ago?

This is the sixth article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

6. Developing a Relevant Recruiting Message

As our attention spans continue to shrink, email marketers must quickly state the purpose of their email with a simple blend of words and/or graphics. It is hard to gain the attention of college students because they are bombarded with marketing messages throughout the day and are continually multi-tasking with technology and gadgetry. A simple message, with buttons, text links and easy-to-follow calls to action will pass the skim.

There is a danger with trying to speak the language of a college student, simply put. There is no universal language for students on campus so don’t think that throwing in words phrases lie “Drop it like it’s hot” or “Fo’ shizzel” are going to make you look cool on campus. These attempts are far more likely to make an organization look like a dork, which will ensure that your recruiting efforts will fail. The best policy is to use the words of your own organization’s culture. Today’s college youth will appreciate your honesty and transparency and, therefore, will be more receptive to it.

So, how do you instill optimism in your prospective recruits? Create a dialogue. And reinforce your organization’s legitimacy throughout the year with all your marketing. Email messages provide a way to start this dialogue and keep it going throughout their college careers. Here are some tips from Campus Media Group for creating legitimacy in your messaging:

  • Make sure they are fully aware of how your company or school will make their lives better by stating the benefits.
  • Provide “proof” – facts and figures that back up any claims or promises you have made.
  • Show testimonials of previous recruits and briefly state their stories of success.
  • Ensure that they see the value of your school/company by comparing salaries/benefits of your competition.
  • Present a “you have nothing to lose” or “ask us anything you want to know” type invitation to prospective recruits to assure them you are waiting to hear from them.
  • Create a sense of urgency (“Positions/applications are filling fast!”).

There are a lot of recruitment messages out there and students hear about them all the time. There is a level of skepticism that exists inherently with any marketing message and recruiting messages are no exception. Many students are jaded by having pursued opportunities that were too good to be true and found themselves being headhunted by recruitment agencies who want to be paid for placement, getting duped into multi-level marketing schemes or even worse – bogus home-based jobs such as stuffing envelopes. Make sure you can and will deliver on the promises you make in your email message. Say what you mean, and mean what you say. If your organization is autocratic, don’t pretend that it is the model of democracy. If your organization struggles with diversity, don’t feature the faces of diverse people in your ads as the recipients will quickly discover your lack of candor and punish you for it by not responding to your email or even worse – by blogging or otherwise communicating with their peers about the inconsistencies between your message and the truth. Be honest. Acknowledge your goals. Your honesty and transparency will build much needed trust and respect among today’s skeptical college crowd.

Examples of recruitment advertising campaigns that have been run successfully by CollegeRecruiter.com are in the free targeted email recruitment advertising campaign best practices white paper.

This is the fifth article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

5. Buying a Student Email List

Before we go further, it is important to note that “buying” an email list is actually a misnomer. It is not possible to truly buy an opt-in mailing list because the seller owns the permission, not the buyer. When people refer to buying an email list, they are usually referring to paying the list owner to send or deploy an email on behalf of the buyer. As a result, many prefer to think of the process as renting rather than buying the list.

Regardless of whether one looks upon the process as buying or renting, it isn’t an easy process. There are certain questions that must be asked and answered to ensure that you have a list that is going to best serve your interests. Jeanne Jennings offers some advice in her article “Renting Email Lists: What to Ask Before the Send.” She advises that you first ask whether or not the list is opt-in. She also suggests asking to see the “mechanism by which the recipients opted in.” As someone who is paying for a list, caveat emptor (let the buyer beware) applies. Check to make sure that the people you will be emailing willingly agreed to allow third party mailings by reviewing the mechanism by which the recipients opted in to make sure that it is consistent with your understanding. Jennings next recommends you ask “who handles the send? The best email service providers (ESPs) tout deliverability rates in the high 90th percentile, meaning fewer than 5 email messages in 100 are undeliverable. Not everyone who sends email can claim these results,” she says. Some list owners such as CollegeRecruiter.com guarantee 100 percent deliverability by closely working with ISPs to ensure that all emails sent to valid email addresses are delivered and by sending more emails than the buyer purchased to more than offset the small number of email addresses that were incorrectly entered by the student or which are no longer valid because the student has abandoned the email address. The final question that Jennings suggests you ask is “how has the list performed historically?” You want to get a list that has a history of good result. If the list does not produce the results the list broker promised, then request a make good, which is another send either from a different portion of the same list or a completely separate list. Some clients of CollegeRecruiter.com will test the lists they’re buying by purchasing the minimum list size. If the list performs well for them, then they typically move forward with a larger campaign.

Lists which are available to rent fall into three primary groups: opt-out, opt-in, and double opt-in. Opt-out lists are lists where the recipients have not requested that they be added to the list but can remove themselves from the list owner through mechanisms such as clicking on an unsubscribe link. Opt-in lists are far more common amongst quality lists and are those where the recipients have requested that they be added to the list. Double opt-in lists such as the CollegeRecruiter.com targeted email list are the rarest and the highest quality. Not only must the recipient ask to be added to the list but they must also confirm that request. The typical process is that the recipient opts in at the list owner’s Web site. The recipient then receives and email from the list owner. If the recipient ignores the email, they are not added to the list. This extra step ensures that the recipient truly wants to be added to the list and hasn’t made a mistake or been added by some third party.

Since you don’t want to spend your valuable time worrying about whether or not you have a good list of recipients, buying or renting a double opt-in mailing list is the most efficient and effective way to go. By working only with double opt-in lists, the deliverability and response rates should not be a concern so you will be able to focus on the critical issues of content and creativity.

Yikes. A recent study indicates that 48 percent of 2006 college graduates plan to move home after graduating and 44 percent of 2005 grads still love at home.

My thanks to Hal Fischer of MilitaryStars.com for bringing this disturbing trend to my attention.

Almost everyone who spends a significant amount of time on-line has heard of Wikipedia, the on-line encylopedia which is created and maintained not by some faceless group of writers, researchers, and editors at a publishing house but instead by a faceless group of writers working in their bunny slippers at two in the morning. Wikipedia, like many wikis, is collaborative, user generated content. If I post an article with which you disagree or wish to enhance, you can edit my words. An editor is generally assigned to make sure that those edits are appropriate. The result is a document or series of documents that are reviewed, corrected, and enhanced by thousands, tens of thousands, or even hundreds of thousands of users.

So what does this have to do with job boards? Everything. Job boards range from having virtually no content generated by users to having a huge amount of content generated by users. For those of us in the latter group, I think that most would agree that we're not afraid of user generated content. To the contrary, we embrace it and see it as a way of both enhancing the information on our sites and the sense of community surrounding our sites. A great way for job boards users to contribute content and to be part of the community surrounding the job board is to contribute articles to a wiki or edit articles which have already been posted. That's why we recently added a job hunting wiki section to CollegeRecruiter.com with articles on almost five dozen of the biggest employers of college students searching for internships and recent graduates looking for entry level jobs and other careers. A nice side benefit: early indications are that the search engines like the content so the wiki section is also helping to increase our traffic numbers in a low cost, sustainable fashion.

Is your organization listed? If not and your organization hires a lot of college students and recent graduates, send us an article similar to one of those already running and we'll be happy to add it. Or, better yet, create a free wiki account and add the article yourself. That will increase your interaction with CollegeRecruiter.com and build your feeling of community with others using our site.

This is the fourth article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

4. Building Your Student Email List

Depending on the size of the company or school for which you are recruiting, building a list can be a tedious task. When dealing with email, you want your message to reach students who are going to be the best fit for your targeting goals and objectives. Email lists and a targeting strategy can be developed with the help of marketing companies like CollegeRecruiter.com and Campus Media Group. Your recruiting goals and budget depend on it. Targeted email campaigns provide today’s recruiters with a tool that has some of the most detailed targeting options available among media channels that exist on campus. Building a targeted email list is a very important step in building your recruiting database. These people will be the brand ambassadors for your company or school, spread the word, and hopefully be your future employees or students. Here are some targeting options that will help you narrow your search and give you the most qualified applicants:

  • School name
  • School enrollment
  • School location (county, state, city, zip)
  • School religious affiliation
  • School type (4-year, Community college, grad school, Private school, etc.)
  • Campus type (residential or commuter)
  • Programs/majors offered
  • Student profiles (race, gender, age, major, etc.)

As students begin their job/school search, it quickly becomes difficult for them to keep track of all the opportunities that exist for them and to which they’ve applied. They may send out hundreds of applications. The winners in this recruiting game are the organizations that stay in front of these students and keep their brand in front of them throughout the school year. Clearly, one email deployment is not enough to accomplish that goal. After you have established your first dialogue, check back with them in a way that they specify. Be sure your recruiting team has the tools to follow-up and communicate with students via phone, email, text messaging, instant messaging and snail mail correspondence. The key is learning how they want you to communicate with them and respecting that. This will also help reinforce how your everyday culture might easily fit into their hectic schedules as they decide to transition into your organization. Remember, students will do their own research on their own terms and timing. Be sure your Web site has all the information they need as they begin weighing the pros and cons of joining your organization.

Today’s college youth have very large extended networks. Social networking sites, instant messenger lists, blogs and other lists allow students to speak to dozens, even hundreds of their friends instantly. Utilize them to share opportunities you are offering to their friends. Encourage reposting of your opportunity, the forwarding of your email, etc. Even if your initial prospect doesn’t feel there is a fit, they may know someone who is.

This list of the 100 best companies to work for in 2007 is based upon the most extensive employee survey in corporate America. More than 105,000 employees from 446 companies responded to a 57-question survey. Two-thirds of a company's score was based on the survey, which was sent to a minimum of 400 randomly selected employees from each company and asked about things such as attitudes toward management, job satisfaction, and camaraderie. The remaining third of the score came from an evaluation of each company's responses to the institute's Culture Audit, which included detailed questions about demographic makeup, pay, and benefits programs, and open-ended questions about the company’s people-management philosophy, internal communications, opportunities, compensation practices, diversity programs, etc. After the evaluations were completed, if news about a company came to light that may have significantly damaged employees’ faith in management, that company may have been excluded from the list. About 1,500 companies participated. Any company that was at least seven years old with more than 1,000 U.S. employees was eligible.

Got that? Good. Then with no further delay, here are the top 100 employer to work for in 2007:

  1. Google
  2. Genentech
  3. Wegmans Food Markets
  4. Container Store
  5. Whole Foods Market
  6. Network Appliance
  7. S.C. Johnson & Son
  8. Boston Consulting Grp.
  9. Methodist Hospital Sys.
  10. W.L. Gore & Associates
  11. Cisco Systems
  12. David Weekley Homes
  13. Nugget Market
  14. Qualcomm
  15. American Century Invest.
  16. Starbucks Coffee
  17. Quicken Loans
  18. Station Casinos
  19. Alston & Bird
  20. QuikTrip
  21. Griffin Hospital
  22. Valero Energy
  23. Vision Service Plan
  24. Nordstrom
  25. Ernst & Young
  26. Arnold & Porter
  27. Recreational Equip. (REI)
  28. Kimley-Horn & Assoc.
  29. Edward Jones
  30. Russell Investment Grp.
  31. Adobe Systems
  32. Plante & Moran
  33. Intuit
  34. Umpqua Bank
  35. Children's Healthcare of Atlanta
  36. Goldman Sachs
  37. Northwest Community Hospital
  38. Robert W. Baird
  39. J.M. Smucker
  40. Amgen
  41. JM Family Enterprises
  42. PCL Construction
  43. Genzyme
  44. Yahoo
  45. Bain & Co.
  46. First Horizon National
  47. American Fidelity Assur.
  48. SAS Institute
  49. Nixon Peabody
  50. Microsoft
  51. Stew Leonard's
  52. OhioHealth
  53. Four Seasons Hotels
  54. Baptist Health Care
  55. Dow Corning
  56. Granite Construction
  57. Publix Super Markets
  58. PricewaterhouseCoopers
  59. Pella
  60. MITRE
  61. SRA International
  62. Mayo Clinic
  63. Booz Allen Hamilton
  64. Perkins Coie
  65. Alcon Laboratories
  66. Jones Lang LaSalle
  67. HomeBanc Mortgage
  68. Procter & Gamble
  69. Nike
  70. Paychex
  71. AstraZeneca
  72. Medtronic
  73. Aflac
  74. American Express
  75. Quad/Graphics
  76. Deloitte & Touche USA
  77. Principal Financial Grp.
  78. Timberland
  79. TDIndustries
  80. Lehigh Valley Hospital & Health Ntwrk.
  81. Baptist Health S. Florida
  82. CDW
  83. EOG Resources
  84. Capital One Financial
  85. Standard Pacific
  86. National Instruments
  87. Texas Instruments
  88. CarMax
  89. Marriott International
  90. Men's Wearhouse
  91. Memorial Health
  92. Bright Horizons
  93. Milliken
  94. Bingham McCutchen
  95. Vanguard
  96. IKEA North America
  97. KPMG
  98. Synovus
  99. A.G. Edwards
  100. Stanley

Source: Fortune

This is the third article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

3. Top Ten Rules for Emailing Students

Let’s talk about spam. It is a nuisance, and one thing you don’t want is to have your email messages dumped in a recipient’s junk mailbox. The recently enacted CAN-SPAM legislation created clear rules for commercial emails, including those which promote employment and educational offers or promote products and services. Nevertheless, just because an email can legally be sent does not mean that it will be received. Internet Service Providers (ISPs) are free to block emails that they deem to be spam and how one ISP defines what is spam may and often will differ from the definition used by other ISPs. This confusing landscape becomes even more complicated when one considers that each major corporation and school is effectively its own ISP. With 23 million businesses in the United States and thousands of colleges and universities, it simply isn’t feasible for any organization to successfully deliver their commercial emails via every ISP, corporation, and school. So before we can even discuss what the message should be so that is well received by the student recipient, we must discuss how to get that message delivered to the student.

Commercial emails can be opt-in or opt-out. Opt-in emails are those which were requested by the recipients. Internet users often opt-in to commercial mailings when they register at Web sites such as CollegeRecruiter.com and are offered the opportunity to sign up for newsletters and other such mailings. Opt-out emails are sent to recipients who did not request the mailings in advance but who may choose to remove themselves from the list after they start to receive the mailings. As a result, opt-out emails are more often regarded as being unwanted spam than are opt-in emails. But regardless of how recipients define what emails are spam, ISPs have their own rules and will often block opt-in emails while allowing through opt-out emails. Also, because ISPs each have their own continuously changing rules, what gets delivered one day by one ISP may be blocked the next day by the same ISP or other ISPs. In short, delivering a targeted email campaign is both an art and a science and somewhat akin to trying to nail Jell-O to a wall.

So how do you ensure that your commercial emails are delivered? There are two primary factors: working with the ISPs and being recipient friendly. To successfully work with ISPs one needs for them to recognize your mail as legitimate and opt-in. ISPs will deliver opt-in emails if they know in advance that your mailing is opt-in. With millions of corporations, schools, and other ISPs, it isn’t feasible to properly notify all of them in advance about your mailings, so the best practice is to work very closely with the consumer ISPs as there are far fewer of them and they service the vast majority of recipients. The ISPs want proof that the emails that they’re being asked to deliver are opt-in, which means that the list owner must keep meticulous records of when the recipient opted in to receive the mailings (date and time stamp), the computer that the recipient used (IP address), and, if possible, the page on which the recipient opted in and the offer to which they responded. List owners such as CollegeRecruiter.com are able to provide such documentation to the ISPs and are therefore white listed so the ISPs will deliver their emails.

Yet even if the ISPs deliver a targeted email campaign, there is no assurance that the campaign will succeed. Two more factors come into play and both are driven by the message of the email. If the design of the email itself looks spammy, the recipient may never see it if they have an anti-spam filter installed on their computer. One way to help prevent this is by making your messages either all graphics, all text, but not a mixture of the two. If the message is text, it is important not to use words or phrases that are often included in spam emails. These include references which are often used to promote education, work-at-home, or get rich quick offers. In addition, the opt-out language required by the CAN-SPAM laws should be all graphics because the spam filters will look for that language. Because spam filters can’t read graphics, emails that use a graphic for the CAN-SPAM required opt-out language are far less likely to be deleted by anti-spam filters.

Emailing to teens and other young adults isn’t easy because they change email addresses frequently and their parents are concerned about who is emailing their children and for what purpose. By keeping your message straightforward and to the point, you stand a much better chance of impressing your target audience and winning their parents over as well. To accomplish these goals, CollegeRecruiter.com and Campus Media Group recommend that targeted emailers act in accordance with this list of 10 rules:

  1. Be forthright – Getting to the point and doing so honestly scores points with this crowd and gets your foot in the door.
  2. Be specific – Vagueness will get you nowhere. Tell them what they should do and how to do it.
  3. Be respectful – Always give your email recipient the option to discontinue receiving your emails at any time.
  4. Be trustworthy – Let them know that their privacy will not be compromised.
  5. Be relevant – Tailor your messages to the interests of your recipients.
  6. Be current – Keep up-to-date with changes in the interests and information of the recipients. Also, provide ways for them to change interests.
  7. Be considerate – Don’t over communicate. Too much of a good thing is bad.
  8. Be diligent – Quickly remove anyone who asks to unsubscribe and respond quickly to complaints.
  9. Be observant – Pay attention to your reports to ensure that you aren’t losing more subscribers than you gain. It is also a good idea to keep an eye on your click through rate to help you determine where you are doing well and where you might need a little work.
  10. Beware – Beware of strangers bearing lists! Permission is not transferable. In other words, if you are offered the opportunity to purchase an opt-in email list, understand that those recipients did not opt-in to receive your mailings so you will actually be purchasing an opt-out list. Subscribers prefer to receive email from lists they actually subscribed to and not opt-out lists.

Now that you know the rules of engagement, it’s time to start building a list of contacts that will generate quality students.

Ernst & Young LLP hires more than 5,500 college students and recent graduates a year for internships and entry level career opportunities...and that's only in North America. How does an organization with such huge hiring needs find enough highly qualified candidates? In addition to the traditional on-campus recruiting efforts, employee referrals, and advertising on job boards and other media, E&Y now has a page on the social networking site, Facebook, which is one of the most popular sites amongst college students.

E&Y's sponsored Facebook page contains information and discussion boards aimed at college students. Although students and other individuals use Facebook for free, E&Y paid an undisclosed fee to Facebook as their page is more akin to advertising than it is to a traditional Facebook profile page. Dan Black, director of campus recruiting for the Americas, told the Wall Street Journal that employers seek "new ways to reach out to the college audience." While that is true, the WSJ correctly outlined some of the risks accepted by E&Y, such as negative comments posted to their page by students and other individuals who use Facebook and even enabling people who don't like E&Y to connect more easily and perhaps allow their negative views to be more widely disseminated. In addition, the price paid to Facebook is only part of the true cost as E&P will incur costs related to the tremendous amount of staff time required to properly maintain a Facebook page. If they are not responsive to students who contact them through the page, they will look out-of-touch and do more harm to their brand than good.

E&Y's page is the first sponsored page on Facebook that is used exclusively for recruitment purposes. Other organizations such as Microsoft have pages that include information about their hiring efforts, but this is the first time that an organization's Facebook page has been only about their efforts to hire college students who are searching for internships and recent graduates who are hunting for entry level jobs and other career opportunities.

The response so far? About 5,100 Facebook users have linked to the E&Y page as "members." I am one of them. Once you have a Facebook profile, you can search for people or organizations which are of interest to you. I found the E&Y page easily just by typing in "Ernst and Young" (without the quotation marks) into the Facebook search engine. Facebook then gave me the option of becoming a member of the E&Y page and I accepted. That's all it took. Now E&Y's recruiters will be able to review my profile. If I were a college junior or senior with a high GPA in a program such as business, finance, or accounting, my phone would probably be ringing right now.

On balance, I believe that this is a brilliant move by E&Y. College students and other members of Gen Y reward employers who embrace transparency. This is a big step towards E&Y becoming more transparent. It also sends a powerful message to students that E&Y is listening to their needs, wants, and desires. Recruiters who tell highly qualified candidates that they must apply through traditional channels will lose those candidates if those candidates want to connect through newer channels such as Facebook because those candidates have options and they know it.

Want to become a member of my Facebook page? Click on my "badge" and you'll be added right away:

Steven Rothberg's Facebook profile.

Sources: Todd Raphael's World of Talent and the Wall Street Journal

This is the second article in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a free targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

2. Campus – A Recruiting Environment

Many of the most successful employers recruit on college campuses because they understand that college hiring is a strategic, low cost source solution to their goal of recruiting their next generation of leaders. These employers tend to recruit from the same schools year after year. Colleges that recruit from high schools tend to focus on athletes, but some colleges recruit high school students based upon their academic accomplishments. Whether the recruitment is for employment or education, recruiting has traditionally been done on-campus with representatives of the employers and schools actually visiting the campuses from which they are recruiting students. While those visits are still popular, the growth in targeted email and other marketing options have allowed recruiters to connect with far more students at their target schools and to reach students at schools which the recruiter would like to visit but can’t due lack of resources.

College recruiting is increasingly Web-based. As a result, recruiters must battle for their student recruits on-line as well as off-line. With more and more high school and college students spending more and more time using the Internet for homework, reading the news and socializing via social networking sites like MySpace.com and Facebook.com, a creative recruiter can reach a much broader audience in much less time than it would take to physically go to college campuses.

On-site visits are still a great way to meet students because they give recruiters a chance to really get a feel for the candidates. It also gives recruiting a personal touch. Even the new trend of video interviewing can’t replace the value of personal interaction. This is why targeted email campaigns should not be used on their own, but rather coupled with other recruiting initiatives such as on-campus recruiting, job postings, and career fairs. Targeted email campaigns fit well in any recruiting program and provide a great way to both build brand by maintaining contact and building rapport with students and also quickly drive a large number pre-qualified candidates to your Web site where they can submit applications.

Leadership makes a difference, according to a new report from the National Association of Colleges and Employers (NACE).

Employers responding to NACE's Job Outlook 2007 survey said that the job candidate who has held leadership positions has the edge over those that have no such record.

"When employers are considering two equally qualified new college graduates for a position, what influences their decision about which candidate to choose? In our survey, employers reported that the candidate's having held a leadership position would influence the decision very much," says Marilyn Mackes, NACE executive director.

Results showed that only the candidate's major was as influential on the decision as leadership.

"Other studies we've conducted show that organizations target new college graduates for job openings because it gives organizations the opportunity to mold their future leaders," notes Mackes. "This study bears out the importance of leadership skills."

Nearly three-quarters of the employers responding to the survey also expressed a preference for hiring candidates with relevant work experience.

"For new college graduates, that relevant work experience typically comes from participating in an internship or cooperative education program," says Mackes.

Less than 5 percent of respondents reported that work experience isn't typically a factor in their decision to hire a new college graduate.

This is the first in a series of blog articles about the best practices for using targeted email campaign to help employers hire college students looking for internships and recent graduates searching for entry level jobs and other career opportunities. This series is based upon a targeted email recruitment advertising campaign best practices white paper co-written by Jason Bakker of Campus Media Group and me.

Introduction

Today’s high school and college students lead active lives. To catch up with them, you will have to reach them where they live: the Internet.

In 2003, the U.S. Census Bureau determined that out of 14.9 million graduate and undergraduate college students – both full- and part-time – nearly 90 percent of them used the Internet from home, while 68 percent used the Internet from school. In other words, virtually every college student uses the Internet at home, school, or both. That’s pretty astounding. It’s no wonder so many businesses have turned to the Internet, especially email, as a means to reach today’s young consumers.

Thanks to PDAs, smart phones, Blackberries and Internet access on most standard cell phones, students can check email messages from anywhere. They are able to respond faster as well. So, the smart recruiter will capitalize on this. Naturally, it is wise to target this audience when sending out mailings. Typically, people with .edu email addresses are students and spends a good portion of their time on campus, says Pan Stein for iMediaConnection. Although they may not be given temporary email addresses, high school students do often receive temporary logon capabilities while on college campuses for special summer programs. While on campus, they are accessing personal emails that can be targeted by college recruiters hoping to entice motivated students to their campuses. The key to getting your college or your company noticed is to capture their attention right away. The best way to do this is by understanding how they think when surfing the Web or checking their email addresses.

Purpose

The purpose of this series of blog entries is to give an overview of how email has evolved in college student’s lives and those students can best be reached via email by college recruiters – both those who hire students and those who work for university admissions offices to enroll students.

1. College Students and Email – Attitudes and Trends

College students use the Internet to research everything, search for jobs, and communicate with friends and professors. Besides using email, they communicate via chat rooms, instant messaging, and online groups. In addition, a rapidly increasing minority write blogs. So, clearly, the Internet provides a sizeable place to reach tomorrow’s movers and shakers.

Thanks to PDAs, smart phones, Blackberries and Internet access on most standard cell phones, students can check email messages from anywhere and respond faster than ever before. A smart recruiter will leverage this. While some marketers believe that it is best to deliver commercial emails to students using their .edu email addresses, years of experience in this field has shown CollegeRecruiter.com that the best practice is actually to email the students through their AOL, Earthlink, Yahoo!, Gmail or other such personal addresses. The reason? Because schools and corporations have tight anti-spam email filters that frequently delete commercial emails even when the intended recipient has opted in to receive those mailings. But personal Internet Service Providers (ISPs) such as AOL and Earthlink are willing to work with commercial mailers by permitting mailings (whitelisting) organizations such as CollegeRecruiter.com which are able to provide the ISPs with proof that all of the recipients of the mailings have opted in to receive the emails.

According to Steve Jones in “The Internet Goes to College,” a report written for Pew Internet and American Life, 72 percent of college students check their email at least once a day. Such a statistic proves that email is definitely an effective means of communication – provided you grab your target audience’s attention. They tend to scan their email messages rather than read them, so you must first attract them with a subject line that resonates with them.

The 18-24 year old audience is informed, sophisticated and understands that they are being marketed to. Organizations which are fortunate to work with stellar, award winning creative teams may be able to succeed in getting their message to stand out by using humorous messages, but the vast majority of organizations should simply and clearly state in their email the purpose for the email and the benefits to the recipient should they choose to click through to the sender’s site or otherwise take action. Regardless of the approach, it should be noted that the study by Jones revealed that 37 percent of college students forward emails to friends, so a message that is well received by one student will often be forwarded to one or more of their friends. This pass along effect can greatly amplify the impact of a campaign.

High school and college students have, for the most part, been exposed to the Internet since kindergarten. They are used to and often prefer receiving information via email, but they have to be interested in your opportunity - and you have to communicate to them what you have to offer in a way that is relevant, direct and entertaining, otherwise you’re just wasting your time and marketing dollars.

Indra Nooyi of PepsiCoWith Nancy Pelosi's recent ascension to arguably the third most powerful governmental position in the country, I thought that it would be interesting to look at who are the most powerful businesswomen in the country:





  1. Indra Nooyi, PepsiCo
  2. Anne Mulcahy, Xerox
  3. Meg Whitman, eBay
  4. Pat Woertz, Archer Daniels Midland
  5. Irene Rosenfeld, Kraft Foods
  6. Brenda Barnes, Sara Lee
  7. Andrea Jung, Avon
  8. Oprah Winfrey, Harpo Inc.
  9. Sallie Krawcheck, Citigroup
  10. Susan Arnold, Procter & Gamble
  11. Christine Poon, Johnson & Johnson
  12. Judy McGrath, Viacom
  13. Anne Sweeney, Disney Media Networks
  14. Ann Livermore, Hewlett-Packard
  15. Ann Moore, Time Inc.
  16. Ginni Rometty, IBM
  17. Susan Desmond-Hellmann, Genentech
  18. Abigail Johnson, Fidelity
  19. Zoe Cruz, Morgan Stanley
  20. Susan Ivey, R.J. Reynolds Tobacco
  21. Ellen Kullman, DuPont
  22. Charlene Begley, General Electric
  23. Amy Brinkley, Bank of America
  24. Lois Quam, UnitedHealth Group
  25. Heidi Miller, J.P. Morgan Chase
  26. Carol Meyrowitz, TJX Cos.
  27. Ursula Burns, Xerox
  28. Martha Stewart, Martha Stewart Living Omnimedia
  29. Linda Dillman, Wal-Mart
  30. Shelly Lazarus, Ogilvy & Mather Worldwide
  31. Mary Minnick, Coca-Cola
  32. Pat Curran, Wal-Mart Stores
  33. Lisa Weber, MetLife
  34. Mary Sammons, Rite Aid
  35. Joanne Maguire, Lockheed Martin
  36. Doreen Toben, Verizon
  37. Colleen Goggins, Johnson & Johnson
  38. Cathleen Black, Hearst Magazines
  39. Carrie Cox, Schering-Plough
  40. Paula Rosput Reynolds, Safeco
  41. Amy Pascal, Sony
  42. Dawn Hudson, PepsiCo
  43. Deirdre Connelly, Eli Lilly
  44. Ellyn McColgan, Fidelity
  45. Claire Watts, Wal-Mart Stores
  46. Catherine West, J.C. Penney
  47. Nancy Peretsman, Allen & Co.
  48. Diane Gulyas, DuPont
  49. Christina Gold, Western Union
  50. Stacey Snider, Viacom
Source: Fortune magazine, October 16, 2006 issue

Weddle's just announced its 2007 User's Choice Awards for the 30 Best Job Boards on the Internet. I'm incredibly honored that we're on such an exclusive list. In alphabetical order, the winners are:

Absolutely Health Care
AllRetailJobs.com
America’s Job Bank
Best Jobs USA
CareerBuilder.com
CareerJournal.com
CollegeRecruiter.com
ComputerJobs.com
craigslist
Dice
DiversityInc.com/careers
EmploymentGuide.com
ExecuNet
Experience
HEALTHeCAREERS Network
HRJobs (SHRM.org)
Indeed
Jobing.com
JobsintheMoney
TheLadders
LatPro
LocalCareers.com
MilitaryHire.com
Monster
Net-Temps
USAJOBS
Vault.com
VetJobs
Yahoo! HotJobs

Much has been written recently about how Monster.com's traffic is slipping, but it isn't just their main job board that has been suffering. Take a look at how their college job board has seen its traffic plummet over the past five years. Apparently, college students who are looking for internships and recent graduates who are searching for entry level jobs are not finding Monster to be the best source of information anymore.

kosher dill picklesOne of our blue chip financial services clients is in a pickle. They recently organized an on-campus information event at Massachusetts Institute of Technology (MIT), which virtually all would agree is one of the premier schools in the country. As they have done in past years, they flew in a team of hiring managers and recruiters and invited faculty and staff from the school to attend. They catered the event so there was plenty of wine, cheese, and perhaps even a few pickles. Unfortunately, only five students showed up. That's right. Five. There were more hiring managers and recruiters at the career information event than candidates.

The only significant factor that has changed this year over previous years is that the labor market for college grads is increasingly strong. More and more college students and recent grads are receiving multiple offers. Fewer and fewer are bothering to show up for on-campus job fairs, career information events, and even on-campus interviews. Why bother when you know which firm you want to work for, you call them up, you interview with them at your convenience, and they hire you?

But what is the financial services client to do? Perhaps what other financial services clients have been doing with us in a big way...aggressively promoting their on-campus job fairs, career information events, and interviews by having us deliver targeted emails, cell phone text messages (SMS), and cell phone video messages (VMS) to their targeted candidates a week to five days in advance of the event. For those clients who are doing so, we're hearing that the turnouts are much stronger and that the pickles are all being eaten. Bummer. I love pickles.

Dave Mendoza of Six Degrees From Dave is at it again. Ripping off other people's content. Stealing ideas. Posting nasty photos of them on his blog. Or did he have my permission to do all of that? Hmmm.

Please note the sarcasm. Dave did have my permission, blessing, and even a special dispensation from the Pope. Well, maybe not that.

One of the 45 authors and publishers of the CollegeRecruiter.com Recruiting.com Blogswap free article / content exchange program asked us to create some banners to help them get the word out to even more members. The more authors, the more career-related articles which will be sent for free to publishers so they'll have more content on their sites and their sites will therefore come up higher in the search engine results. The more publishers, the more links from the more sites for the authors, which is great for search engine marketing.

Are you a Blogswap member? If so, feel free to grab one or more of the banners and add it to the template of your blog so that more authors and publishers will join our growing group.

Dave Mendoza of Six Degrees From Dave is shining the spotlight on me today. Even though he's in Denver and buried under five feet of snow, he's still able to make the light shine brightly. Within minutes of him posting his blog entry about me, I had a bunch of people contact me. Man is his network powerful.

I was talking with a new acquaintance over the New Year's holiday and she was amazed at how many stories she's hearing about recent college graduates who are negotiating their starting salaries. Given the tightening labor market, I'm actually amazed that more aren't. When I'm hiring people, I want them to negotiate. If they don't, I question if they're going to be pushovers for the clients or vendors they're going to be dealing with.

What's been your experience?

Gen Y is big into entrepreneurship. The federal Bureau of Labor 2005 statistics indicate that 370,000 young people ages 16-24 were self-employed. That occupational category includes entrepreneurs. Let's compare that to 30 years ago. In 1975, 351,000 young people were in the same self-employed category, but those young people were Baby Boomers and that generation was much larger. So there has been a noticeable increase in the number of young enterpreneurs in absolute numbers and even more so in percentage terms and they foretell what is just around the corner: the Bureau of Labor projects that the number of young people in the self-employed category will grow five percent per year from 2004 to 2014, which is a huge increase over the two percent per year growth from 1994 through 2003.

Why the massive growth? One significant reason is that the Internet allows home-based businesses to look, well, not home-based. Home-based entrepreneurs can project a professional appearance without a significant capital investment or even traditional office space. The Internet has also led to cheap, reliable, and prevalent global communications, the ability to outsource the creation of products and services, cheap toll free numbers, and more. So starting a home-based business simply isn't as risky as it once was. The barriers to entry have fallen, and Gen Y are taking advantage of that.

In addition to the Internet though, are sociological reasons. Gen Y grew up watching their Baby Boomer parents live-to-work and Gen Y wisely decided that those priorities are backwards. Gen Y is much more inclined to work-to-live and to want to make a difference in their professional lives, personal lives, and in their communities.

Sources: Shannon Seery of EXCELER8ion and USAToday