OBJECTIVE
Office support staff to a receptionist or administrative assistant.
More than 10 years of experience in office clerical work.

PROFESSIONAL SKILLS
Communications
* Excellent skills managing appointments and telephone
correspondence. Supervisor described my phone skills as
"helpful and pleasant."
* Comfortable speaking before large audiences.
* Supervisor cited my "enthusiasm and willingness to learn."
Familiar with Mac and PC.

Organizational
* Detail-oriented, skilled at managing office correspondence,
meetings, office supplies, payroll, filing and related tasks.
* Supervisor cited my investigative ability in helping reconcile a
$6-million inventory shortfall.
* Frequently praised by supervisors for my help executing major
company events. In one instance, coordinated last-minute
binding of materials before a conference; supervisor said: "She
fixed the nightmare, and she did it with a smile."

Customer Service
* Personable, flexible, able to put people at ease.
* Supervisor said: "She is conscientious and very responsive to
her customers' needs."

PROFESSIONAL EXPERIENCE
Office Administration: XYZ Communications, Any City, Any State (1978-1996).
Worked in various capacities for operator services, human
resources, network switching, event marketing, and business and
government services.

Previous experience includes work as a desk clerk, office clerk and
telephone operator.

EDUCATION
Diploma: XYZ Senior High School, Any City, Any State
Liberal Arts course work: XYZ College, Any City, Any State (one year).
Computer and Typing courses: XYZ Community Technical
College, Any City, ANy State.

OTHER FACTS
* Enjoy meeting people. Work well independently or as part of a
team.
* Studied acting and worked in the theater.
* Active volunteer, including hospital work and walks for charity.