My CollegeRecruiter.com | Employers & Advertisers
My CollegeRecruiter.com | Employers & Advertisers
DON'T: carry on two conversations at once...one on the phone, and another with someone else in the room. If you're ‘hearing stereo,' put your caller on hold for a moment and remind the person with you that you are on an important phone call. Ask them to wait a few minutes so that you can focus on your caller and complete the call.
DON'T: drink, eat, smoke, pop your chewing gum or perform any other audible tasks while you are talking on the phone. Your caller really can hear you shuffling your papers, washing the dishes or flushing the toilet! Each noise is magnified and is really disgusting!
DON'T: cover the mouthpiece of the phone with your hand and yell something to another person. Hands are not effective muting devices.
DON'T: speak in a monotone, scream, mumble, curse, use slang, be insulting or too familiar, use slang, or whisper under your breath.
After the Conversation
When the conversation is over, make notes right away to capture your first impressions of both the person you've spoken to, and the results of the conversation. You will probably be doing some follow-up so make sure you jot down what you need to do. Your impressions will also be helpful to you when preparing for future contacts with the same person, or with their company. You may think you'll remember all the details, but first impressions are fleeting...write them down!”
Alison Blackman Dunham is a writer, life & career expert, columnist, and personal public relations consultant. She is also known as 1/2 of The Advice Sisters® at http://www.advicesisters.net , and Co-founder of The Metropolitan Tribe at http://www.metrotribe.org.
YOU ARE THE PRODUCT is 127 pages, available directly through the author either on compact disk, for $7.95 or in an informal print version for $16.50. SHIPPING: $3.50 U.S.A. priority mail, $7.50 elsewhere. $1.10 additional for insurance (optional) ORDER BY E-MAIL: advicesisters1@yahoo.com and specify the CD, or print version.
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