By Troy Behrens
INTRODUCTION: Who Needs Money?
Since the early 1990's, many college-based career centers
have faced difficult economic pressures (Stewart, 1993). Despite a surging economy, an increase in
job opportunities for college graduates and a steady increase in college
student enrollment rates, college-based career centers experienced a loss of resources
through annual budget and staff cuts (NACE, 1998). Even though their funds are being allocated to other departments
within the university, students and employers are visiting career centers in
record numbers ( NACE, 1998 ). One
career center director reports, "Our budget has shrunk by 8% in the past
two years while demand has increased by more than 120% in some areas of our
service. We are forced to raise money
through development initiatives -- this changes our focus and creates
situations which challenge our ethics" (Goodman, Rayman & Ferrell,
2000). Even though career centers are
losing resources (Klein & Step, 1992), employers must meet substantial
hiring quotas and in some cases they are eager to hire as many as 3,500
students for their company in a single year!
Unfortunately, there is a critical disconnect between the corporation
and the university when the career center does not have the resources to meet
the hiring needs of the employer. In
some cases, the jobs go away, the students go away, and finally, the career
center itself is disbanded due to a "lack of use."
It is becoming
apparent that career centers are relying more upon corporate
"partnerships" to run their departments than ever before. Some question whether it is the corporations
who need the career centers or vice versa.
Either way one examines the situation, both sides can be winners if the
partnership is handled with ethical care and consideration. If the relationship isn't handled in an
ethical manner, "seminal notions such as self-actualization will be compromised,
or abandoned in response to the lure of dollars," (Goodman et. al,
2000).
THE PROBLEM: The
Money is There for the Taking
Regardless of increased demands from both a growing economy
and student enrollment, funding from their universities is not consistent. Career center staff is being forced to run
their student affairs offices like self -contained companies in order to save
their departments and their jobs. As a result,
it has become common for career centers to raise large percentages of their
budgets by charging their customers for their services or by acquiring it from
third party providers. According to
Goodman, et. al, (2000), "A growing trend exists among colleges and
universities to ask corporations to sponsor buildings, interview rooms and
major interior space within university buildings as a way to improve the
quality of service that career centers provide. The major issue that arises from such a relationship is whether
it is ethical to provide such corporate sponsors with perks and special
privileges that afford an advantage over their competition." Hence, the focus of this paper.
The National Association of Colleges and Employers'
Principles for Professional Conduct (NACE, 2000) and a growing constituency
within the career counseling sector believe accruing monies from a source other
than the university itself could facilitate unethical recruitment favors. For example, the feeling exists that by
giving into, embracing, or soliciting financial support of the business
community, career centers will lose sight of their primary professional
responsibility, namely working on behalf of the needs of their students
(Goodman, et. al, 2000). Herein lies the main argument of this
paper. For many career centers, the
argument extends beyond ethics or morality; it is a matter of survival. Without external funding the students would
ultimately suffer. How ethical it is to
deny students of competitive career services they deserve as a paying
customer? For the sake of clarity, it
should be noted that the most hapless or "poor" career center is not
the only type that seeks funding or attempts to generate revenue for
survival. This problem affects most
career centers. Consider the following
real case studies (names have been left anonymous to protect the innocent) :
Case #1
P.U. has a campus career center that "stinks"
according to its students. The P.U.
placement program offers students a job fair only once each year and it hosts
25 employers who represent the military, fast food and retail industries. The Fortune 500 companies stopped recruiting
here 5 years ago. Around that same
time, the P.U. career center was moved from its prime campus location to a small
dingy, three-room office in a remote part of campus. The newly remodeled admissions office took over the once bustling
fifteen- room block of offices that used to be home to the career center. Coincidently, at that time, the staff of the
career center was reduced from 15 full time employees to only 3. Since the career center had fewer employees
and a smaller operating space, the P.U. administrators felt that the career
center could operate on a smaller budget as well. So, a plan to cut 6% of the budget for the next 7 years was
passed.
On the bright side,
this will save P.U. a lot of money for that new admissions office, which in
turn will matriculate more students.
Five years after that plan was implemented, more students have enrolled
with P.U. and the career center has an increase in the request of services of
160%. "Do more with less" is
the answer the career center staff gets when they ask for a new computer for
the students to use in the career center resource room. Resource Room is actually a misnomer,
because the only resources are 10 job-hunting books that date as far back as
1977 and some flyers a Navy recruiter left from a recent job fair. With an annual operating budget that
averages .50 cents per matriculated
student, there is no way the career center director can afford to provide her
students with modern and efficient career development services. There is no way she can wire her career
center with the Internet or provide automated resume referral programs or
electronic interview scheduling systems that today's students and employers not
only request, but demand. And if she
can't meet the demands of her customers, they will go elsewhere. That is also coming true.
Recently, he director of the P.U. career center has been
asked by university officials to write a report as to why her career center has
seen such a drastic decline in corporate involvement. Why are students complaining about a lack of job opportunities
offered by the career center? In
desperation, she develops a plan to solicit the retail and fast food companies
to help her bring her career center out of its economic hardships. She's going to pick up the phone and ask her
corporate friends to help by donating whatever they can. Hopefully, she can save her department and
her job
Case #2
Career center #2 is
a high-powered job search resource for nearly all of its 30,000 students. In addition, thousands of alumni use the
career center each year because of its great reputation for providing a strong
network of employers from around the globe.
Nearly all of the Fortune Fifty companies recruit from this elite
campus. The career center's staff
thinks they are the greatest and they think their university is the greatest
and they aren't afraid to make it known.
So this case's university shall be called F.U. F.U.'s career center is a multi-million-dollar, state- of-the-art
facility that was actually donated by a local company. F.U.'s career center has 32 interviewing
rooms for employers and students to meet, a fully operational kitchen and
lounge for recruiters and career center staff, a changing room and locker
facility for students to change into their interviewing clothes, a computer lab
stocked with 35 computer stations, a library with over 3,000 volumes that are
updated annually, and a staff of 70 who cater to the every need of the students
and employers.
At first glance, one
would think that F.U.'s big-time, high-powered career center wouldn't have
financial problems, but they do. Only
half of their annual funds come from F.U., the other half is donated by
corporations or comes from fees incurred by students, alumni and employers for
basic services. For example, if an
alumnus wishes to meet with a career counselor, he/she will have to pay $20 per
session because the career counselors are stretched for time. In addition, the fees are used for office
administration and the upkeep of the enormous computer databases that track the
thousands of daily activities. Students
are regularly charged for entering job fairs or other special events that
connect them with the high-powered corporations who prefer F.U.'s elite
students.
Even the employers are charged for the pleasure of
recruiting from F.U. Companies are
charged $100 to reserve a room for interviewing students in the career
center. If the employers want to
advertise their interview sessions on campus, they can buy advertising space on
the career center web page for as much as $1,000 per week. If they want to present a company
information session for students, the career center charges employer another
$100 to reserve a presentation room, $75 for the audiovisual projectors and a
nominal administration fee! The
employers gladly pay these fees so they can have the privilege and honor of
recruiting F.U.'s students. In fact,
some employers are so desperate to recruit these wonderful students from this
fine institution; they are willing to offer the career center director money
for "unique" advertising. For
$15,000 some employers sponsor the web site for one year. For $5,000 some employers
"sponsor" an interview room and are allowed to decorate it with their
company's logo and promotional items for all future users of the room to
enjoy. The sponsorship list goes on and
on. With this money, F.U.'s career
center director can maintain the high standard of excellence that has made his
career center a world-class department.
THE PARTNERSHIP
CONNUNDRUM: Does Donating Money or Accepting it Facilitate Unethical Practices?
After reviewing the cases, and after considering the
National Association of Colleges and Employers Principles for Professional Conduct
(NACE, 2000), the following questions invariably arise:
1.
Is the corporate "involvement" in
these cases borderline unethical?
It is difficult to answer this question without first
defining "unethical."
According to the National Association of Colleges and Employers, it is
unethical for a career center to accept money or gifts in exchange for personal
favors or recruiting favors. Now, think
of the director of the career center in Case #1, would she be more cordial to
an employer who helped her get her department out of the dregs? Of course.
Would she work extra hard to please that employer the next time a campus
visit is made? Certainly. Would she admit she is playing favorites to
this employer? Maybe not. Would she think she is acting unethically
for accepting money or even charging students for certain services? Certainly not. Only one who has experienced these financial hardships will
understand her position and when it comes to mere survival of the career
center, these actions are seen as necessity.
2.
Is either case more unethical than the other?
It is likely that most readers will side with the hardships
of P.U. in Case #1 and convince
themselves that F.U. in Case #2 is the unethical example. After all, the folks at F.U. don't really
need the money, do they? The fact is
they do. They need it as much as the
career center at P.U. If F.U. doesn't get the money they are used to
accruing, they may suffer the plight of P.U.
At least that's how they might rationalize it. The bottom line is this:
the bottom line is everything.
Whether a career center's operational bottom line is one dollar or one
million dollars, it needs to generate that revenue to maintain the status
quo. Increase revenue and life is
good. Decrease it and the career center
has problems. If the money is not
coming from the logical source (the university), then it has to come from
somewhere. Is it unethical to earn
money through strategic partnerships?
If it is, then the entire free world's economy is one big moral dilemma.
3.
Has an over-reliance on external sources of funding
become the scapegoat for universities not funding a career center as much as
they should?
This is a "chicken or the egg" question, but it
seems that career centers that can and do maintain some semblance of
self-supporting activities are noticed by the university. In many cases, career center directors who
have successfully generated revenue are now contractually bound to generate a
certain percentage for their annual budgets.
In some cases, a university will fund 60% of an operating budget and the
career center is left to fend for the remainder. If they don't earn it, they won't have it in their budgets. Period.
In the case of F.U., those that can raise money will raise money. In the case of P.U., and career centers like
them, they have university administrators who encourage them to follow F.U.'s
model.
4.
If the corporations are not stopped, will career
centers and indeed entire college campuses begin to resemble the colorful
patchwork of advertisements on a NASCAR racer's jumpsuit?
This is a concern for some - mainly the people who are not
included on the corporate giving list.
In their defense, it is becoming a problem. In the past, a company was the big recruiting power on campus if
they were personal friends with the placement director, took him to lunch a few
times a week and treated him to golf once each summer. On occasion, a small check of $1,000 would
be quietly donated once each year. It
was all kept very private. These days,
quiet gets the corporations nothing; Corporations want more people to know they
donated money or gifts. In the past, a
company would "own" the placement office through their friendships
with the placement staff. Now, they
literally own placement offices, thanks to their multi-million dollar
contributions for new building construction.
It's becoming more common to visit a career center named XYZ Company's
Career Development Center, and to interview in the PDQ Corporation's Meeting
Room, as well as to use the Internet in the Smith & Smith, Inc. Career
Center Computer Lab. It's conceivable
that the career center of the future could look something like the outfield
wall of a minor league baseball stadium!
5.
Is the entire notion of corporate
"partners" for college career centers unethical?
It really depends
upon how the relations are established.
As the reader will discover from the results of the following survey,
the terms "partnerships" and "ethical" seem to be relative
terms.
WHAT THE
PROFESSIONALS THINK; Field Survey
A random sample of 600 recruitment and career services
professionals were emailed five questions in order to discover their feelings
about the corporate/collegiate partnership conundrum. Survey participants were chosen at random from a National
Association of Colleges and Employers membership directory and were asked to
participate in the survey as part of course requirements for an Ed.D. Program
at UCLA.
Survey Results
Six hundred registered members of the National Association
of Colleges and Employers were randomly asked to participate in a survey which
asked them five questions pertaining to ethical implications of donating or
accepting money in the name of providing effective recruiting practices. Two hundred and thirty two NACE members
participated (130 Employers & 102
Career Center Staff) and their responses are summarized as follows:
ISSUE NUMBER ONE: The Ethics Behind Giving and Receiving
The two charts below identify a difference in thinking
between employers and career center staff.
A little more than half (54%) of the employers felt that donating money
to career centers was either an unethical practice or it leads to unethical
practices within recruiting.
Congruently, and more definitively, Chart 2 shows 82% of Career Center
Staff believing that accepting money from employers is an ethical practice.


According to the employer responses, 46% of them believe
that donating money to career centers is unethical. It sets up expectations on their part because they are looking
for a return on their investment. It
sets up an expectation from the university because they will be looking for
more money in the future and it is the university's responsibility to fund the
career center, not the employers.
Finally, some employers feel that the practice of giving money to career
centers is not moral and they refuse to do it, but only 8% of the career center
staff felt that accepting such money is unethical.
On the other hand, career center staff believe that if the
corporate money benefits ALL students and not just one particular major, then
it is okay to accept the money. In
contrast, 99% of the career center folks do not feel right accepting donations
that are intended to benefit one specific major or student group, yet this is
quite often the scenario that unfolds when an employer does make a
donation. Other comments from career
center staff included an uncomfortable sense of feeling obligated to employers
who do donate money, yet the majority of respondents believe they have to
"take what they can get" because without corporate funding, many
placement programs would go by the wayside.
ISSUE NUMBER TWO: Are Donations Made To Gain a Recruiting
Edge?

CHART 3 outlines an interesting disconnect in the other side
of the recruiting table's perception of donating money to a career center. When asked if employers donate money to
career centers to "gain an edge" in the recruiting market, 98 of the
130 employers said NO. In fact, many of
them indicated that they either do not donate at all or if they did donate in
the past, it really didn't open any doors for them and was a waste of
resources.
On the other side of CHART 3, a nearly complete mirror image
conveys the point that career center staff (80 of the 102) believe employers
are motivated to donate money in hopes of gaining an edge in student
recruitment. Furthermore, some career
center staff commented, "I think corporations want to convince career
center staff that they are different than other companies and want to be
treated as such." Another survey
respondent reported, "Employers may have been more altruistic in the past,
but now expect something in return -- and they usually get it."
These survey results gives the impression that many career
center staff believe companies want something in return for their donations,
yet most of the companies surveyed indicate such ideations rarely exist.
ISSUE NUMBER THREE:
Creating an Unfair Recruiting Atmosphere
Employer
survey participants were asked if they felt that companies that donated large
amounts of money intimidated them and created an unfair recruiting
environment.

Most employers (75%) who participated in this survey felt
that it was intimidating to them to witness other corporations donating large
amounts of money to a career center.
They also felt that it creates an unfair advantage for the company that
donates the funds. Here are two of
their comments: "Companies that
donate a lot of money have a monopoly on career centers across the
country." And, "Some
corporations do it to be intimidating to other companies, it's an unfortunate
cost of doing business."
On the other hand, the career center staff are divided down
the middle. They aren't coming to a
consensus how one company's donation practices affect the other recruiting
companies. However, they have commented
on how they have witnessed large benefactors receive the red carpet treatment from
a career center and they can understand how this can be intimidating for
outsiders to witness. The career center
staff also mentioned that the majority of companies that donate funds to the
career center have a larger strategic plan with the university, which might
include research grants, executives on loan and financing department
chairs. Thus, creating an intimidating
unified inter-departmental collaboration.
ISSUE NUMBER FOUR:
Is Corporate Money Necessary for the Survival of a Career Center?
Interestingly, the employers were split down the middle with
50% responding YES and 50% responding NO.
One half of the employers felt that career centers soliciting or even
accepting money from corporations was unnecessary because the college or
university should be funding them. Yet,
the other half of the employers mentioned that a "university's job is to
seek money from employers" so we should accept it as the nature of higher
education. More realistically, one
employer stated that it is unfortunate that many career centers are depending
more upon corporate help to operate their offices. She said, "It's a shame because they shouldn't have to act
like a business, they should act like a department of student services."
Conversely, 70% (72 of 102) career center staff said that
the commercialization of the career center and the dependence upon corporate
donations is necessary for the survival of their departments.
More specifically, they mentioned that large contributions
give them a competitive edge both on campus and with rival campuses. One survey participant described it this
way: "Since money talks, it helps
us gain stature within the university as a revenue center." They also feel
that they can use any help they can get, and without corporate help many of
their services for students would have to be discontinued.
ISSUE NUMBER FIVE:
Do Corporate Partnerships Come With Perceived Hidden Agendas?
The final issue focuses on a potential disconnect in
perceptions and communications between both sides of the corporate/career
center partnership. Employers were
asked if they suppose career center staff think employers might have a hidden
agenda when they approach them with a partnering opportunity.
The results are interesting, because 91% of the employers
thought that the career center staff felt the employers were entirely generous
and philanthropic and straight forward in knowing that the money would not get
them "special favors."
On the other hand, 65% of the career center staff felt that
employers were really looking for "something else" and there are more
than philanthropic reasons for donating money or partnering with career
centers. One survey participant said,
"Sometimes they try to buy, coerce, or bribe us to funnel the best
students to them." Moreover,
career center staff also mentioned how they stand-up to such solicitations and
if the companies ask for special returns on their investments or they make the
career center feel obligated, the relationship is quite often discontinued.
DISCUSSION OF SURVEY RESULTS
It seems that with some issues presented in this survey, a
difference of opinion exists between the two sides of the partnership. So, for future alliances to consist of open
and ethical practices, the survey participants offered many suggestions.
"When can donating money or gifts to a career center
be unethical?"
"If
money or in kind gifts such as computer equipment, etc. are donated to assist
the staff and better serve the students I think it is done for the right
reasons and is ethical."
"It
depends on how it is done. As a career
center, it would be imperative to have guidelines indicating how the gift would
be used and what preferences are given to the organization that donated the gift."
"As
long as the intent is clear that it is a donation to the operations of the
career center for a specific purpose such as the purchase of a piece of
equipment or software."
"We
could not offer the on line resume and referral service without this funding.
We allow our donors to attend our career fairs for free and we indicate that
they are the "Corporate Sponsors" on all our literature. It does give
the company more visibility on campus, which may help them recruit more
competitively."
"What
gets borderline unethical are programs where contributions "buy" you
access that you might not get without paying to play. Like the contributors getting a one or two week scheduling head
start on everyone else, which occurs on one campus we deal with."
"How should we handle corporate expectations of partnerships?"
"Companies
know their limits and what they can expect from schools. Companies can try to use unethical practices
in recruiting students but I have to believe that career center directors would
immediately discuss these issues with the company because of the damage it will
do for the company's reputation and partnership with the school. Companies who act unethically will do so
whether they are donating
money
to the school or not. Setting expectations on both sides is extremely important
as well as living by the NACE code of conduct."
"It
would be unethical if they are given preferential access to students above
other organizations. We do not do
that. Students have equal access to all
organizations at the career fairs and at on campus recruiting. Having written guidelines regarding
corporate sponsorships, career fairs attendance and recruiting practices are mandatory
to insure that an ethical hiring environment."
“On
our campus, employers who donate get red carpet treatment regardless of the
size of their gift. Students might find
out that a gift was made, but I do not think students/alumni equate larger
gifts with better employment. The more
time students have with employers, the more comfortable they are with them and
the appreciation for the "lobbying" effort on the part of the
employer is what impresses the students/alumni. It is hard not to like an employer that puts time into the
recruiting process on campus. You tend to like people who show that they like
you. It is a value-added factor for the
ego."
The findings of this
survey indicate a disconnect in perceptions, beliefs and attitudes in the
corporate/career center partnership. In
order to understand the miscommunications between the two sides, one should understand
a typical corporation's partnership agenda.
HOW A PARTNERSHIP
MIGHT DEVELOP
A corporation's primary interest in a campus career center
is typically based upon that company's recruiting needs. In order to have a successful recruiting
campaign on campus, the company must develop a highly visible campus
image. To accomplish this, the
corporate reps need to develop name recognition for their company with high
profile advertising and face-to-face special events. Advertising in the school newspaper or covering the campus with
corporate posters is the easiest form of name recognition development, not the
least expensive, but certainly the easiest.
Unfortunately, hundreds of other companies use this same tactic to
recruit the same students. As a result,
creative or "cutting edge" corporations approach their key colleges
to discuss alternative forms of on campus advertising. Often, they approach universities like F.U.
to initiate "partnership" discussions so they can gain an edge in the
increasingly competitive market for gaining a student's attention. So, initially, "partnering" is a
creative, high-powered form of advertising.
Once a company has developed name recognition on campus and
has made initial gains in the partnership initiative, the second major corporate
motive is to grow and develop their own talent. In other words, an infiltration of the classroom becomes their
next goal, because corporations must find their highly qualified students at
the source. Now, partnering with
faculty takes on a critical flair, and many corporations accomplish this by
funding faculty research projects, by providing state of the art lab equipment
or even complete laboratories for their students. Ultimately, the goal of the faculty partnership is to gain direct
access to their students' academic development, which can be done by
controlling curriculum development programs within various academic
departments. For example, it is not
uncommon for some of today's corporations to influence local colleges and
universities to develop classes, majors and even degrees that meet the needs of
that corporation's business directive.
In addition, some corporations provide training for the university
faculty at a corporate training center or "corporate university" to
teach the faculty how to train their students to use that company's
equipment. This is the final and
ultimate step in the "partnership" motive: Molding the university into an exclusive and direct hiring
pipeline. Enter a career center that has the students this company needs and
needs the money this company has. Is
this opening the door to unethical relations or is it "just
business?" Or, is it as Geoffry White (1999) describes it, "….the
implications of the vocationalization of higher education [means] our classes
will be evaluated for their cash value and potential employers of our students
will become our masters."
Both sides of the campus recruitment process have needs, and
both sides can help each other.
However, ethical practices must prevail overall and, the corporate
agenda must be brought to the forefront of the partnership negotiations. The results of this study have uncovered
what seems to be a variation between the two sides in the perception of the
corporate/career center partnership agenda.
If certain services are approved as ethical and ultimately held as
traditional partnership practices, one might hope for a resolution of this fine
line between partnering and pandering.
GIVING
PARTNERSHIPS OF THE FUTURE AN ETHICAL FOUNDATION
Survey participants, Brooks (1996) and the author suggest
companies might:
·Give
with the sense of giving in mind
·Not
be allowed to donate money at all
·Limit
the amount of money a career center can accept from each company
·Realize
that career centers won't do favors for employers
·Understand
that career centers will only accept money that will be used for ALL students
·Not
want to focus on a partnership that will benefit only one major
·Establish
a Career Services Scholarship Fund for all students to earn from anonymous
donors
·Provide
Work Study Assignments instead of money
·Volunteer
at the Career Center by hosting seminars, etc.
·Chair
Advisory Boards for the Career Center
·Develop
strict guidelines and document all facets of the partnership, e.g., what they
get in return for the money and use it as a proposal/contract for your new
alliance.
CONCLUSION
This survey has uncovered a few areas of disconnect or
miscommunication between the corporate/career center partnerships that might
provide for future research if not heated conversation. One area of concern relates to career center
dependence or need for corporate money.
One survey participant mentioned, "In the current economy, the big
companies have all the money and the career centers want/need it. I see many of them naming rooms after
companies that donate a certain amount, etc.
I think those career centers will live to regret that decision. A few years from now when the economy is not
so robust those companies will not be so free with their cash. Career centers that grow to depend upon it
will soon get a wake-up call."
Another heated issue pertains to employers expecting
recruitment "favors" for their donations/investments. A survey participant who represents a career
center offered this feedback: "With the current economy as it is, I've
seen more companies resort to offering donations that have strings attached
(e.g., I'll give you $10,000 if you'll do……) or that offer research dollars to
faculty in exchange for a pipeline of student names, or offer to pay so much per
head on referrals/hires that were referred by our staff. When we begin to sell our students to the
highest bidder we begin to lose sight of what we are here for."
Which leads to the next heated topic for discussion: Where
do we draw the line? In the survey,
someone mentioned that in the future companies will want to, and will, become
more involved with all areas of higher education. The impact will reach not only placement, but also curriculum,
and university budgets. He wrote that,
"It isn't ethical for companies to wield their influence to meet their
needs, but it is happening and universities are letting them do it."
Finally, the survey asked the question: What can be done so
corporate/collegiate partnerships can be considered ethical? Responses ranged from not allowing them to
preparing sophisticated documentation that outlines every nuance of the
partnership. One survey participant
summed it up best with this comment, "We do have to realize that there is
a fine line between contributing and influencing."
END NOTES
1. Brooks, J. (1996). Multifaceted relationships benefit career
services and employer recruiters. The
Journal of Career Planning and Employment, Fall 1996, The National
Association of Colleges and Employers, Bethlehem, PA.
2. Goodman, A., Rayman,J. & Ferell, D. (2000). Commercialization of career
centers: Curse or blessing? A principles for professional conduct
committee position paper, The National Association of
Colleges and Employers, Bethlehem,
PA.
3. Klein, P.B. & Step, M.M. (1992). How career centers are responding to the
budget crunch. Journal of Career
Planning and Employment, Volume 52, The National Association of
Colleges and Employers, Bethlehem, PA.
4. NACE (National Association of
Colleges and Employers), 2000. Principles
of Professional Conduct , htto:www.naceweb.org The National Association of Colleges and Employers, Bethlehem,
PA.
5. NACE (National Association of
Colleges and Employers), 1998. The
1998 NACE Career Services
Benchmark Survey: A Report From the Field on Facilities,
Finances and Staffing. The National
Association of Colleges and Employers, Bethlehem, PA.
6. Stewart, R.A. (1993). Do more with less. Journal of Career Planning and Employment,
Volume 53,
Number 3. The National Association of Colleges and
Employers, Bethlehem, PA.
7. White, G.D. (1999). Campus, Inc.: Corporate power in the
ivory tower. Prometheus Books,
Amherst, NY.
-- Troy Behrens has 12 years of career development experience in both higher education and private industry. With a Masters Degree in Counseling Psychology from the University of Arizona, he is a Nationally Certified Counselor (NCC), a Certified Career Counselor (NCCC), a Licensed Professional Counselor in the State of Illinois, and winner of the National Association of Colleges and Employers Technological Innovation of the Year Award. After serving as a career counselor with the University of Arizona’s Career Center, Troy became the Director of Career Services for Roosevelt University in Chicago, and has authored nearly 50 career management articles for national publications. In his spare time, he teaches career development courses for adult career changers, and is a board member for Midwest ACE and several college-based career centers. Currently, he is Manager of College Relations for a Fortune 500 corporation and is pursuing an Ed.D. in Higher Education Management at UCLA. Additionally, Troy runs JOBGOD.NET. Its mission is to conveniently and inexpensively provide, and facilitate the exchange of, useful ideas, resources, and tools for college-based career counselors and to serve as an advisor in times of need, especially when funding and staff are in short supply.