By Jeff Westover,
myjobsearch.com
Bob Nelson could not have been more stunned. There, for the whole world to
see, was his name in big letters as a "feature" on
mybosssucks.com. One of
his employees had written that Bob was a "power hungry maniac" that "doesn't
know how to make decisions or take responsibility for his own screwups".
Bob- and no, that is not his real name- was both incensed and embarrassed.
"I think I know who wrote this." Bob said when I called him. It was easy to
find him. The web site had listed his real name and place of employment.
"The circumstances he describes about me have some factual components but it
is definitely not the whole story. It's unfair."
Bob, who was unaware of the six-week old posting until I called him, quickly
told his boss.
"There's not a lot we can do about it." Bob's boss said. "Because we are
associated with a university and there are chances here that a university
computer was used we might have a case for removing those privileges. But
our confidentiality policy does not cover a case like this."
Growing Dissatisfaction Gains A Voice
The Internet is bringing out the poet in all of us. No matter what the
passion, there seems to be a place to express it online. When it comes to
some people, no passion burns greater than getting back at the boss. From
tame tirades to profanity-laced essays, web sites using real names of real
bosses are drawing traffic and advertisers.
According to Career Education Corporation, only 3% of working adults are
satisfied with their current job. If that statistic is true, no wonder the
growing number of Internet venues for venting online are gaining in
popularity.
One site is designed to serve the fed up employee is
iquit.org. They
specialize in providing your boss a resignation letter by email. For a mere
dollar, a registered user can use pre-formatted letters that begin with
intelligent-sounding phrases like " Dear Sir/Madam: You are an idiot, and I
can prove it."
There are web sites dedicated to certain employers. Unhappy burger flippers
can "have it their way" at the Disgruntled Burger King Employee Page. The
not-so-happy former and current employees of Intel can find a home at
www.faceintel.com. Even postal workers that find themselves on the edge can
track the morbid statistics of postal worker shootings at a site called The
Disgruntled Postal Worker Zone.
Since 1995, disgruntled.com has served unhappy employees wanting a venue to
air their gripes. The monthly online magazine publishes everything from
reader experiences to links to places like "The Campaign Against Workplace
Bullying" (
www.bullybusters.org).
Web sites are not the only place to publicly lambaste the boss or company.
Internet newsgroups and discussion boards have long been home for flame wars
between posters. It is a natural home to post complaints about the boss.
Many companies have web sites allowing for interactive posting. Some of
these sites, believe it or not, actually show complaints about the company
or individuals that work there. Also, many major Internet portals, such as
Yahoo, provide open forums for discussions on just about any topic.
Here Come The Lawyers
Beware: what you say can be held against you in a court of law. Not even the
"anonymous" postings made online will keep you immune from being sued.
Corporate lawyers are armed and hunting those who would seek to vent too
vociferously online.
Yahoo recently found
itself at the center of a lawsuit concerning
information posted in one of their forums. Fruit of the Loom subpoenaed
Yahoo looking to find
the true identities of two individuals that posted
critical comments about the company online.
Yahoo caved quickly to the
request, drawing the ire of the Electronic Privacy Information Center and
positioning itself unfavorably in a high profile First Amendment argument
in the courts. While Fruit of the Loom and
Yahoo
have the corporate resources
and money to take on such a case, the two original posters in question
likely do not.
In another case, Raytheon sued 21 different individuals that also posted on
Yahoo. In the end, 4
different people lost their jobs.
Not every company is fighting back with flames of their own. Dunkin Donuts
recently purchased a web site that was critical of their operating
procedures. The site had grown to be a place where customers and employees
would go to complain about any variety of things, whether they were true or
not. Dunkin Donuts has kept the site operational and has said it would
maintain the site for hearing input from their customers.
A Kinder, Gentler Approach
The Internet is a wide-open arena. Anybody can say just about anything about
anyone. Netizens from all points would be advised to exercise caution. While
sites like
Yahoo promote the anonymous nature of their services they have
been proven otherwise. The safe assumption is that nothing written is ever
truly anonymous.
Like all relationships, the ones forged online need to be cultivated. If the
online persona is out of line with the offline reputation, there could be
problems. Personal web sites, public links to email or active participation
in critical newsgroup discussions where true identity could be ascertained
can devastate a career or destroy trust.
Employers would be wise to watch what they say too. If it is desired to know
what former employers or listed references are saying about you, a company
known as
www.myreferences.com will check it out. Their web site claims that
50% of their clients had references that spoke poorly of the people
referring them.
There are other online means of addressing frustrations and concerns with
employers. At
www.inudge.com, for a fee, a registered user can send an
anonymous and professionally written letter that is delivered by regular
mail. The topics of these letters can range from bad breath to poor
management techniques by a boss or co-worker.
For Bob Nelson and any other person "flamed" online, the results are
anything but positive. A letter or a mature discussion from the disgruntled
employee that put his name in lights on
mybosssucks.com would have been much
preferred.
As it stands, the person suspected of posting the unflattering remarks still
works there. The suspected poster is about to have his world rocked by Bob.
Bob will continue to wear the cyber-Scarlet Letter of
mybosssucks.com.
The only question that remains is deciding what any of this has
accomplished.
-- Jeff Westover is an Internet Content Developer based in Salt Lake City.
He has 15 years of executive level experience in personnel and project
management. Jeff writes for
myjobsearch.com,
publishers of the largest independent directory of online career resources.