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Desktop Analyst

Posted by: Sunrise Systems Inc

Posted date: Sep-09-2008

Location: Raleigh, NC 27601 US

Hits: 258, Applications: 3

Pleas send resumes at daveat with Job id - NC710Desktop in the subject line.

Please include your complete name, location, availability, rate and contact information in the body of the email along with word copy of the resume.

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Job id - NC710Desktop

Client - State Govt

Title - Desktop Analyst

Location - Raleigh, NC

Duration - 6 Months

Rate - Open



Description:

To provide desktop support. The selected contractor will ensure uniform deployment of computer images, coordinate deployment of newly imaged computers to users with minimum disruption to work flow, enforce user data backup by ensuring business data is stored on network drives and provide hardware/software technical support for all project user desktop computers.

Responsibilities:

Printer/Office Automation Equipment Support: (A) Ensure operational printing functions (LAN) meet agency requirements; (B) Maintain Inventory and printing consumables; (C) Support office equipment; (D) Provide troubleshooting for in and outbound FAX issues .

Security Support: (A) Ensure data security by implementing well-established OSC policies and procedures. (B) Ensure asset protection from intentional or unintentional access, compromise and destruction; (C) Assist LAN Team with problem resolution to prevent failure and breech of security; (D) Make recommendations for improvement as needed for local environment; (E) Assist users with implementation of VPN client for off-site support.

Network Support: (A) Troubleshoot performance and connectivity issues using assorted utilities to ensure user connectivity to the LAN; (B) Provide input to LAN Team to assist in performing technical analysis and integration of complex software, hardware, and network system devices; (C) Assist in optimization of network performance and eliminate data collisions.

Patch Support: (A) Deploy patches manually to desktop systems when no automated process is available.

Data & Asset Protection: (A) Provide users with timely notices of new computer viruses, Internet scams, and hoaxes; (B) Perform inventory of equipment.

System Integration of Contractor Equipment: (A) Enforce OSC security policies using available tools/technologies ( locking switch ports to one MAC address and conducting frequent AirMagnet Wireless Scans); (B) Install and maintain Network Access Control (NAC) agent on all state-owned computers; (C) Assist consultants with NAC agent installation to gain LAN access; (D) Ensure all necessary operating system and application security patches are installed on state-owned computers; (E) Provide security information to consultants creating atmosphere conducive to safe and secure computing environment.



Required:

? Experience installing PC?s and making Network Connections.

? Experience with Microsoft Office, Symantec Ghost, and other Software.

? Experience troubleshooting network connectivity.

? Experience with Microsoft Active Directory account management.

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