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Bilingual Call Centre Representatives
Posted by: CoreStaff
Posted date: Aug-19-2008
Location: Boston, MA 02101 US
Hits: 40, Applications: 12
All candidates that apply to this job must be Bilingual English/Spanish
A Call Centre Representative in the call center responds to pension and health & welfare inquiries from plan participants and survivors. To fulfill this role, the Call Centre Representative will:
Answer queries and handle problem resolution on pension and health & welfare issues in a call center environment
Spend approximately 90% of time on phones, averaging 50 calls per day
Sort client mail and respond to participant letters
Process coverage changes and send out supporting documentation.
Qualifications
Excellent communication skills
Strong PC skills.
A desire to help people
Ability to adapt communication style based on the caller's needs
Responds well in a stressful, dynamic environment
Flexible, uses critical thinking skills and open to learning new ideas/skills
Team player
Positive attitude.
Leafstone Staffing offers a competitive benefits package to all of their temporary staff. Please send your resume along with your salary requirements to bostonstaffing
Leafstone is an Equal Opportunity EmployerBilingual Spanish/English
A Call Centre Representative in the call center responds to pension and health & welfare inquiries from plan participants and survivors. To fulfill this role, the Call Centre Representative will:
Qualifications
Leafstone Staffing offers a competitive benefits package to all of their temporary staff. Please send your resume along with your salary requirements to bostonstaffing
Leafstone is an Equal Opportunity EmployerBilingual Spanish/English
