Recently, I have read a couple of articles about temporary agencies. In one, the author said that temp agencies don't offer benefits, but they do. In the other, the author lamented that once one finds a certain type of position, applies with the agency, gets tested and interviewed, the jobs seem to dry up. I can testify to the truth of this statement; however, seem is the operative word here.
First, let me deal with the issue of benefits. As a member of Generation X, I have worked for temporary agencies, off and on, for twenty years. It's true that in the 1980s, temp agencies didn't offer medical and dental benefits. Of course, times were different back then. Finding permanent placement was easier and the job market was more stable. Today, unfortunately, no job is secure. One thing temporary agencies have always offered is paid vacations and holidays after the employee has accumulated a certain number of hours. For some agencies, it takes about six months of continuous working at a forty-hour per week job for the employee to become eligible for paid holidays. As with most employers, temp agencies require the employee to work the day before and the day after the holiday. Naturally, if the holiday is on a Friday, the employee has to show up for work on Monday in order to get paid for the holiday. It takes close to a year to accumulate enough hours for a one week paid vacation. That's about how long it would take if a client company hired the employee from the temp agency.
Now, let's talk about the medical benefits. I don't know when temp agencies started offering insurance benefits, but I do know that when I started temping again four years ago, I was given an application for full coverage to include accident and life insurance. It was amazing. It's one of the reasons I didn't mind working as a temporary while I pursued my degree in journalism. The nice thing about this coverage is it takes effect with your first paycheck from the agency. Another good thing is that a letter is sent out if two weeks go by without any insurance premiums being deducted from the employee's paycheck. The letter informs the employee that coverage will cancel on a certain date unless payment is reestablished. One agency I worked for even had a COBRA plan to cover the employee if too much time passed between assignments. This includes being hired by a client company. Because it takes time for benefits to go into effect, the COBRA plan keeps the employee fully covered until the new insurance benefits begin. That takes care of the issue of temporary agencies and benefits. Now let's move on to the issue of the seemingly non-existent job opportunities.
I know only too well the frustration of applying to work for an agency only to find that the job that brought me in "doesn't meet your skill set." Sometimes I had to pass on jobs because I don't have a car and the clients were unaccessible by public transportation. One way to combat the frustration of what seems to be the temp agencies' version of the bait-and-switch routine is to register with several different agencies. It also helps to post a resume to as many Internet job search Web sites as possible. Check the Web sites of companies you'd like to work for and see if they accept online applications. I know many in my area not only accept online applications, but they also review resumes posted to their site before looking at other venues.
The more agencies there are searching for jobs that meet your skill set and sending your resume out to their clients the better. Another thing you have to do in regards to temp agencies is keep in touch. Call them every day no matter how much you feel like you're being a pest. You have to let them know that you are R.A.W. -- Ready, Able and Willing -- to work. On more than one occasion, I have been present in an agency office when a registered employee has turned down an assignment or requested to be removed from one for what to the agency seem to be frivolous reasons. This is why you have to take the initiative and let them know that you're not going to turn an assignment down because the client company doesn't offer "Casual Fridays" or lacks an on-site cafeteria. When you go to work for a client company, you are representing the temp agency so they want to send out the most qualified and the most reliable people they possibly can. I know from experience that the more cooperative, reliable and hardworking you are, the more willing the agency will be to keep you working. If you like short-term assignments, they'll get them for you. But be prepared to stay longer if the client needs you. I often went to a client company with the belief that I would only be needed for two weeks and discovered that they wanted me to stay longer. I also had one client call the agency and request me specifically when a temp was needed to help out. That's a real self-esteem booster.
I know going through the application and testing process with a temp agency is time consuming, but it's worth it if you really want to find the job and the company that suit you best.