I was on the phone with a candidate this morning to debrief with him on a phone interview he had with an internal recruiter for a sales position with a local company. The recruiter was nice enough and was clearly doing his job of pre-screening for the position. The candidate's feedback was interesting to absorb; the recruiter was late making the phone call, placed the candidate on hold twice during the interview and really didn't seem to be paying attention during the call, but in the end scheduled a follow up interview with the hiring manager later this week.

This particular candidate is pretty sharp. He is an experienced sales professional, intuitive and pays attention to detail. He is intently focused on growing his career and being aligned with a company who is engaged, invested and involved with its employees. His comments were revealing. "This recruiter doesn't seem to care whether I am qualified for the position; he was just trying to set the follow up interview. I think he was IMing with a buddy while we were on the phone. The first time he put me on hold I let it go, the second time I began to feel as if I were bothering him by answering his questions. I am no longer interested in the position based on my interaction with the internal recruiter."
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Article by, Kimberly Lucas and courtesy of Associated Content, Inc.