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« June 2008 | Main | August 2008 »


"We see a lot of information on both sides of the employment aisle and thought it might be fun to compile some of it on various market and employee segments into top ten lists. The newest employee group, the "Millennials", just entering the job market seemed like a great place to start since their interests and work style are still becoming known."


We see a lot of information on both sides of the employment aisle and thought it might be fun to compile some of it on various market and employee segments into top ten lists. The newest employee group, the "Millennials", just entering the job market seemed like a great place to start since their interests and work style are still becoming known.

This first list targets key job, career and personal issues relating to finding, hiring and retaining this new talent group as they enter the workplace.

Postbetter feedback based on client hiring experiences provides the basis for the report.

Julie Mattson and Jackie Nerhus of Katun Corporation in Minneapolis have this to offer: "Millennials are very engaged in their job and in the community, they like to have a voice in how things are done and look forward to giving and receiving frequent feedback."

Glen Gardner of The Vortechs Group, a tech recruiting company in Cincinnati, talks about connectivity: "To find top performers I look for people who blog, who have a website, who publish on others blogs, participate in usergroups and use open source code."

Herewith:
Ten things every recruiting professional should know about Millennials

1. Millennials are sociable and team oriented.
They enjoy working in teams and like being friends with coworkers. They expect diversity in the workplace and seek a fair and evenhanded management. If you assign goals to their work teams and then evaluate them as a group they can produce amazing results. You might even consider the benefits of designing workplaces to accommodate idea sharing, teamwork and social interaction among coworkers.

2. Millennials are connected.
More than any previous generation the computer, cell phones and electronics connect them, and they use'em. They use connectedness to share and interact with friends, with their network, AND to do business. This is a plus to employers who understand it. When Millennials have a challenge they often go out to their group in developing the solution, this is not a distraction, but is normal to them in getting work done. A quick text to a co-worker may be faster than a phone call or a desk visit. Previous generations had to struggle getting timely information -
Millennials get it right now - and move on with their day.

3. They work hard, play hard.
They have always filled their lives with multiple activities - playing sports, helping causes and communities, being active with friends and family. They work hard and are fully engaged in their work, but they get work done during the workday and try to keep a life-work balance. They seek employers who value this balance and who provide shared values, company events and hierarchies that support these priorities.

4. They are confident.
Millennials have a confidence that has come from positive reinforcement all their lives. They know they can do the work, why couldn't they. If they need to find out something they go to their network of friends, coworkers, managers, even parents and get help knowing that together they can figure it all out. They know they can do the work, they expect to work hard, but they also expect to be rewarded and seek employers who share those values.
5. They have a voice.
Millennials grew up being told they were special, having a voice in events that affect them, and expecting to be heard. Unlike previous generations that neatly fit into the existing status quo they will express their opinion and are unapologetic about it. Getting and giving feedback is a very good thing. The more often the better. Millennials react very positively to a steady flow of "how ya doing" dialog and have plenty to offer in return.

6. They do technology.
With all the tools available to them - Facebook, MySpace, ipods, PDAs, phones, computers, etc., Millennials are tech oriented and seriously networked. They stay in touch daily, even hourly, connecting with friends, co-workers, classmates, and other professionals, even parents (who still play a big part of their lives). While this may seem a distraction to older workers Millennials draw on their network and technology in everyday tasks and activities seeing it as an extension of who they are. If you want to be innovative consider setting up a reverse mentoring program whereby Millennials tutor older workers to use technology.

7. They multi-task.
The phone, multiple text messaging, a meeting, emails, an ipod and maybe a couple of other activities - all at once. These are multi-taskers like you can't believe. They are used to it. Like it. And they get their work done by 5 and go home, or on to other activities. It's how they work. If it ever slows down they will suffer acute boredom. Give them short term and long term goals, a team to interact with and (chuckle) get out of the way.

8. They are loyal.
To family and friends, to personal interests, to jobs that don't bore and are rewarding. Keeping them engaged and challenged is the key to retaining them for very long. The things they look for in choosing an employer - fairness, challenging work, feedback and open dialog, workteams, live-work culture, community citizenship - are also the things that will keep them from straying. Provide those values and Millennials are productive happy workers. Try to shoehorn them into one of the more dictatorial regimes and they will use their connectedness, flood the market with resumes and be gone before you can figure out where to send the 401k forms.

9. They're involved.
A high rate of Millennials volunteer their time on community projects. They have grown up thinking about the greater good and now as adults they act on it. They expect companies to have community involvement and to be involved themselves. Further, they expect companies to operate in ways that create a sustainable environment.

10. They want to develop their careers.
Millennials aren't typically impressed with overblown mission statements - they expect a workplace that is challenging, fun, creative and rewarding both financially and careerwise. They want assignments on projects they can learn from. They want leadership to be genuine and caring, yet demanding and mentoring. Successful managers will offer a career path with growth opportunities and give lots of feedback as they progress. They have been told they are special, they believe it, and given the opportunity they will prove its true.


Article by Thomas Torresson

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

Student's perception of your company and its graduate programme is very important to its success or failure.

Brand images can come and go quickly, and it still surprises me that Google tops the UK corporate brands list.

You can't argue that being listed in the "Top 100 places to work" will get your graduates' attention. And heaven forbid if you ever get listed in the "Top 5 worst places to work".

Work with marketing communications, PR and recruitment advertising to develop and communicate a clear brand. Consider bringing in a specialist external agency, they are the experts. BTW--There's currently an interesting discussion on agencies on the Talent Management Network.

There is a great post on ERE: "Five things Barrack Obama's campaign proves about your recruitment brand". This article includes some of the ways to brand a company and drive a memorable recruitment campaign.

Also be aware of and monitor your online brand. The internet's instantaneous nature means a company's image can quickly be blotted and in the Internet domain for a long time. Keep track of positives and negatives. While it is generally true that "all PR is good PR" it pays to be aware of everything that is being said about your company.

What are your thoughts on employment brands and graduates? Leave us a comment, we'd love to hear.

Article by Susanna Cesar Morton

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

Many hiring managers use online job boards when sourcing for new candidates. However, while these boards may house many potential applicants, they do little to ensure that those represented have a high potential for success. The traditional focus has been on quantity over quality and in response to this, Hire Insight Group, a firm specializing in assisting clients throughout North America identify candidates with a high potential for job success, offers a solution in the form of Hire Insight Select, a budding database of pre-screened and pre-assessed candidates: candidates whom are all required to complete rigorous tests, assessments, expert interviews and reference checks before being represented by the firm. "We've basically taken our most efficient and effective candidate screening and assessment methods and combined them into a single program that quickly uncovers top talent within a group of job applicants," says Chad Hayward, Assessment Director for Hire Insight Group. "We then upload the most successful individuals to the database, usually only the top 15%, which clients can review when they have an immediate hiring need." Consultants at the firm realize it will take time to build such a database of pre-assessed talent, particularly considering their strict evaluation standards, and are looking to partner with select employers to help them do so. "We're offering partners a significant discount on the outsourced screening and assessment process, in exchange for their participation. All they have to do is provide us with a pool of applicants who are to be screened and assessed for their next hiring project, and we will provide them with reports on the past success and future potential of the very best within this group: those who have the expertise, intelligence, personality and motivation to be top performers in the target position." Should employers wish to participate in the program, they should contact a Hire Insight consultant.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

There are certain jobs that Americans simply won't do. For example, Americans generally are not inclined to pick fruit for the wages that farmers are willing or able to pay. Busing tables, packing meat, and cleaning dishes also are low on the list of jobs that Americans are eager to take.

Unlikely as it may seem, there is another job that may have to be added to this list: family physician. Fewer and fewer American medical students today are choosing to be family doctors. In 2007, less than half of physicians choosing to specialize in family medicine were graduates of U.S. medical schools. The majority were graduates of foreign medical schools. Even with this influx of foreign medical students, an alarming number of family practice training positions (16 percent) went unfilled last year.

Why don't American medical students want to be family doctors? The unfortunate answer is that family medicine - and medicine in general - has slowly but surely been devalued as a profession. Being a doctor is no longer what it once was. For many physicians, the stress and the hassle of being a doctor today outweigh the joy and satisfaction they get from treating patients.

Merritt, Hawkins & Associates' 2007 survey of physicians age 50 to 65 years old found that almost half of older doctors plan to make a career change in the next one to three years by retiring, seeing fewer patients, working part-time, finding jobs outside of medicine, or working as temps. Many other physicians are giving up on private practice and are becoming hospital employees. Some no longer accept insurance payments and contract directly with patients in what are known as "boutique" or "concierge" practices. For many doctors, traditional medical practice has become a trap from which they are looking to escape. In the survey referenced above, 57 percent of doctors say they would not recommend medicine as a career to young people today. Forty-four percent say they would not choose medicine if they had their careers to do over.

It can be difficult for non-physicians to understand why many doctors are dissatisfied with medicine. It is true that most physicians earn good incomes. However, doctors start their careers relatively late in life, since it takes at least eleven years of collegiate and post-collegiate training to become a physician. In addition, medical school is expensive. On average, medical students are $120,000 in debt by the time they graduate. Over the course of their careers, most physicians will never see the incomes enjoyed by successful business executives, bankers, lawyers, stock brokers, and other professionals.

But money is not the key issue; empowerment is. Physicians spend years achieving medical skills that allow them to save lives, enhance lives, and bring life into the world. Despite their skills and training, however, physicians are increasingly marginalized by today's medical system.

It is common today for physicians to be told by insurance companies and federal agencies how to practice medicine - which tests they can and can't order, what type of drugs they can and can't prescribe. Physicians also are routinely told by insurance companies and the federal government that they will not be paid for the services they provide, or that they will be paid at a rate less than their costs. They also must spend countless hours completing paperwork to justify why they should be paid -- time they could be spending with patients. This peculiar system does not apply in any other line of work. Imagine a plumber, for example, who repairs a customer's leaking faucet. The plumber then submits his bill not to the customer, but to a government agency, which pays him less than the cost of his tools. Add to this the constant threat of malpractice lawsuits - the great majority of them baseless - and you have some sense of why doctors feel frustrated and powerless.

It may be easy to dismiss the concerns of physicians when you are feeling healthy and fit. However, when you are being wheeled into the operating room, or when the health of a loved one is in jeopardy, the quality, training, commitment and availability of physicians suddenly becomes more meaningful. It is in everyone's interest that medicine remains the type of profession that attracts the best and brightest people that America has to offer. By devaluing medicine as a profession and by marginalizing doctors we are simply ensuring that, sooner or later, there will not be enough physicians to go around.

Article by, Kurt Mosley http://www.recruitingtrends.com/advisory_board/tony_lee.html and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


When asked to name the one benefit program that would make employees more productive on the job, 63% of survey respondents cite "flexible work schedule," followed by 10% who claim "enhanced health and wellness program." The poll, conducted by LifeCare®, Inc., a specialist in the work/life industry, further reveals that 8% of respondents would welcome enhanced child or elder care assistance, 7% would chose a stress management program, and 6% - a program that deals with time management. "Clearly, flexible work schedules are attractive to far more people than Gen Y-ers alone," says LifeCare CEO, Peter G. Burki. "They're a great attraction and retention benefit because they enable people of all ages to take care of important obligations outside of their jobs - caring for a spouse or older loved one, taking care of their children or addressing their own health and fitness needs." However, Burki notes, that flexible schedules do not always work for every organization due to the nature of their business. "Enhanced wellness programs, enhanced child and elder care programs and stress management programs all offer employers a win-win proposition," adds Burki. "They not only help employees become more focused and productive on the job but they also reduce an organization's medical expenses and other productivity losses related to these issues. They're the kind of benefits that end up paying for themselves in the long run."


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Graduates from top-ranking universities are less likely to lie on CVs suggest the findings of Powerchex's annual CV Survey. In fact, the survey, which was conducted by pre-employment screening firm Powerchex, reveals that 43% of applicants from the UK's lowest ranking universities embellished their CVs, compared to just 14% of applicants from the Top 20 rated schools. "What this survey says is that graduates from lesser-known universities may feel they need to alter their background to compete", says Powerchex managing director Alexandra Kelly. "There appears to be a trend that the lower ranked the university, the higher the likelihood of discrepancies on a CV", she adds. Kai Peters, Chief Executive at Ashridge Business School agrees with Kelly: "The survey suggests that individuals with the discipline to get into good universities are proud of their performance and see no need to embellish their CVs." The survey also reveals a link between the subject area studied at university and the frequency of falsifications. More specifically, graduates in the subjects of arts and humanities had the highest rate of discrepancies (22%) whilst mathematics based students tend to have the lowest (6%). Contrary to popular opinion, graduates in finance also had a low rate of falsifications (13%), second only to mathematics when it comes to being honest on job applications. It is not good news for some graduates however: "The survey suggests that those who pursue creative writing degrees extend fiction writing to their CVs" continues Kai Peters. This is however good news for business schools that have placed an emphasis on ethical behavior and integrity. Mark Zupan, Dean of the Simon Graduate School of Business at the University of Rochester (recently ranked 3rd in the world for finance by the FT) comments, "Contrary to the common-held belief that finance students are less inclined to behave ethically, these results indicate that the exact opposite may be true."


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Top talent is in short supply--it's been that way in the technology market for years and demographic trends indicate we can expect further tightening of the talent pool. The current economy makes it tougher to recruit passive candidates. Economic woes add to the challenge of landing high caliber talent who are often--but not always--gainfully employed.

Today's economic downturn is impacting everyone, including people who have great jobs. Soaring gas and food prices are having a direct impact on everyone's finances. Credit is tightening. On paper, people are often seeing a sizable chunk of their assets--home equity in particular--decline. Some of these trends are new and all cause levels of concern and caution when evaluating opportunities. Smart employers are mitigating candidate concerns not by words but by facts and action.

Why would a high caliber individual who has a great job jump ship?
That's the question organizations who excel at landing talent keep top of mind. Getting to know your candidate from both a 'resume' as well as 'personal' perspective will go miles towards getting them to say 'yes' to your opportunity.

People change jobs because they view the move as a better opportunity and better fit. The chance to work with people they like and respect, the ability to work in a better environment, to earn more money, for more opportunity down the road, a chance at creating personal wealth.

Organizations that excel at attracting talent sell candidates on the whole package and make every effort to mitigate their concerns and issues.

Changing jobs is both an analytical and emotional experience
When trying to close a candidate, most hiring teams concentrate on the analytics--the increase in compensation, the increased responsibilities - and neglect the emotional and intangible elements that factor into a job change.

Evaluating compensation purely from an analytical perspective is pretty straightforward. There's an abundance of aggregated data from Radcliff, Mercer and others that can tell you a great deal about what people are earning.

But that data doesn't tell you what it will take to land a particular candidate. It doesn't factor in a candidate's perceived risks of a move. And, the data doesn't speak to what an individual's contribution to the enterprise is worth.

At the end of the day, candidates will accept offers they believe are in line with the level of risk they are being asked to take. Just like your house, despite all the comps and market data, it is worth what someone is willing to pay.

Less tangible than compensation, and more important in higher level roles, is the candidate's assessment of the opportunity. Employers who think about what's in it for a candidate--where the growth is for them, how this move will make them more marketable and valuable in the workforce--win.

Accepted offers take into account and address a candidate's desires and concerns
Equally important and most often overlooked is the emotional connection to the company. It's surprising how many candidates are put through a process that doesn't include any time to connect on a personal level. The best talent magnets have lunch, dinner or drinks with a candidate and make every attempt to bond with them on a personal level. After all, a great percentage of a person's time is spent at work--it's a wonderful thing if you like the people you work with.

The most talented individuals have built up a war chest of personal capital that they are leave behind when they change jobs--jump starting the feeling that they are backed and supported should they decide to join your firm will go a long way in reducing that piece of a candidate's concern.

Increasingly, top talent is demanding more perks that add up to an improvement in their overall well being--the ability to work from home, a reduction in travel, and more vacation time.

What's your opportunity?
Everyone in the interview process should be both listening to a candidate's needs as well as selling the opportunity. Putting time into developing a compelling pitch around your particular opportunity, starting with the job description, and keeping your team on message generates candidate enthusiasm.

If your team can't express that this is a great opportunity, you are not going to be in a strong position to close your candidates.

Putting time and attention into the closing process yields great results
If you are fortunate enough to get to a place where you are negotiating an offer, being highly attuned to the emotional elements that a candidate is wrestling with puts you at an advantage. Speaking on a daily basis, deeply questioning what the drivers are in any particular issue and remaining supportive are key. On the analytical side, put your best offer forward out the shoot and express it as such.

Creatively mitigating a candidate's issues and motivations can be instrumental during the closing phase. Those hiring managers who delegate the offer phase exclusively to recruiters or HR are going to be on the losing end of the deal. While each can and should play a key role, candidates expect interaction with the hiring executive during this phase.

Once the offer is accepted, it's time to do another lunch--the standard two week notice period is a lifetime in terms of counter offers and new offers. Keeping your candidate close and engaged in your opportunity is key to ensuring they don't change their minds.


Article by Vikki Pachera http://www.recruitingtrends.com/advisory_board/tony_lee.html and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Hi All,

The old, big, stodgy law firms are starting to realize that if they want to attract and retain Gen Y as their next generation of partners and leaders, they need to lighten up. We all know the reputations they have of requiring employees to work 100 hours per week, wear suits, and work in a "less than festive" environment.

But, the smart ones, are watching what the corporate world is doing, and they are starting to change their corporate cultures and policies to attract Gen Y talent.

One example is the law firm of Halleland, Lewis, Nilan & Johnson in Minneapolis. You can get an idea of the humor they are now infusing into their culture by looking at their website. And I know of law firms that are offering flex time, encouraging work/life balance, and offering financial allowances to employees so that they can set-up a home office. Plus, some are even starting "Fun Friday's" for a weekly company party and becoming more relaxed about their strict dress code policy.

Why?? This is all happening in an effort to attract and retain Millennial talent. And, they see that the "fun" change in their cultures are keeping the older generations around longer, too.

Yet another example of why companies, in ANY industry, need to do some serious self evaluation when it comes to recruiting and retaining Gen Y.

Bye for now!


Lisa Orell.jpgArticle by Lisa Orrell, Millennial & Generation Relations Expert and courtesy of Lisa's Generation Relations Blog


Are you in The Tribe or any tribe for that matter? The tribe might be a channel on Jaiku, a group on Twitter, a group on LinkedIn, your local chamber of commerce, of even a fan page on Facebook.

What encourages us to become a member of a group or even a paid for member of a membership community?

Here are three things that I have noticed takes place when building a community:

1. Leadership Brand - Very often we join a community due to the person who is leading the group has a personal brand and reputation for something we are passionate in and want to know more about. They are likely to share with their community a compelling vision of what future success will be and have values that we can connect with at a personal level.

2. Connecting With Like-minded People - Sometimes it's others in our network that we respect. People who are connectors and share with us information and ideas that they know will resonate with our personal or business interests.

3. An Irresistible Offer - And if the community is one that creates buzz whether it's a free or a paid for community there is often a limited time in which to make a decision to join - you have to be decisive to take action - but those that create the most buzz have an irresistible offer and reward the early adopters and people that take action.

An example of those three points in action is the launch of a new community by Seth Godin which he announced yesterday to accompany the launch of his new book 'Tribes, We Need You To Lead Us':

  • Leadership Brand - Seth has a remarkable reputation and following with people interested in marketing strategies. He announced his invitation to join him in a membership community to people who respect and follow him - he only made the announcement on his blog
  • Connecting With Like-minded People - Tina Cook who is in my network in a special group on Facebook shared the details with her friends as she knew it would be of interest. I had missed the article in my RSS feeds as I was in meetings all day, but I quickly saw and took notice of Tina's message
  • An Irresistible Offer - Seth encouraged people to take action with invoking a date when the doors to his new membership site would close. He also has a small barrier to entry to ensure only those people who really do want to be part of the community will take action - pre-ordering his new book 'Tribes, We Need You To Lead Us'.

Here is what Seth shares on his blog about the creation of the Tribe online community:

I'd like to invite you to join a members-only tribe. A tribe for marketers, for leaders, for those focused on building communities or creating products or spreading ideas.

This online community will live on a site we've created that will feature blogs, forums, social networking, comments, photos, videos and a job board. And it's by invitation only until October. Spots are limited and early members get privileges and bragging rights.

Members get a password and the privilege of meeting each other, posting thoughts, connecting to big ideas or projects and more. The site will include excerpts from the book as well as a chance to contribute to a new jointly-authored ebook, with full credit and links to the contributors. The contents of the tribe forum won't be posted to the public until October, so it's really the only way to participate until then.

I'm launching my new book in mid-October, and as usual, doing something different to take my own advice.

One of the ideas I talk about briefly in the book is that powerful tribes aren't open to everyone. The exclusivity makes it work. In this case, the exclusivity comes from two things:

1. I'm only announcing the Tribe here on my blog.

2. You have to be committed enough to pre-order my book, sight unseen (in some places for less than $14), months in advance. It's not about selling more books, of course, it's about creating a small hurdle to get the right people in the door.

If you are looking at establishing a new membership community or social network, study, learn and apply Seth's approach - what can you learn and apply to support your success?

And if you want to become a member of Seth's Tribe, all you need do is order a copy of 'Tribes, We Need You To Lead Us' on Amazon, Barnes & Noble, CEO Read, Borders or any bookstore that will give you an electronic receipt.

Yes it's even listed in Amazon.co.uk for those of us in Europe HERE.

And if you join Seth's Tribe, I look forward to seeing you there - creating the structure of a community, membership programme or social network is only the beginning - I am looking forward to what we can learn from Seth and each other in relation to engagement, creating brand ambassadors and sharing knowledge across the community.


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


Are you in The Tribe or any tribe for that matter? The tribe might be a channel on Jaiku, a group on Twitter, a group on LinkedIn, your local chamber of commerce, of even a fan page on Facebook.

What encourages us to become a member of a group or even a paid for member of a membership community?

Here are three things that I have noticed takes place when building a community:

1. Leadership Brand - Very often we join a community due to the person who is leading the group has a personal brand and reputation for something we are passionate in and want to know more about. They are likely to share with their community a compelling vision of what future success will be and have values that we can connect with at a personal level.

2. Connecting With Like-minded People - Sometimes it's others in our network that we respect. People who are connectors and share with us information and ideas that they know will resonate with our personal or business interests.

3. An Irresistible Offer - And if the community is one that creates buzz whether it's a free or a paid for community there is often a limited time in which to make a decision to join - you have to be decisive to take action - but those that create the most buzz have an irresistible offer and reward the early adopters and people that take action.

An example of those three points in action is the launch of a new community by Seth Godin which he announced yesterday to accompany the launch of his new book 'Tribes, We Need You To Lead Us':

  • Leadership Brand - Seth has a remarkable reputation and following with people interested in marketing strategies. He announced his invitation to join him in a membership community to people who respect and follow him - he only made the announcement on his blog
  • Connecting With Like-minded People - Tina Cook who is in my network in a special group on Facebook shared the details with her friends as she knew it would be of interest. I had missed the article in my RSS feeds as I was in meetings all day, but I quickly saw and took notice of Tina's message
  • An Irresistible Offer - Seth encouraged people to take action with invoking a date when the doors to his new membership site would close. He also has a small barrier to entry to ensure only those people who really do want to be part of the community will take action - pre-ordering his new book 'Tribes, We Need You To Lead Us'.

Here is what Seth shares on his blog about the creation of the Tribe online community:

I'd like to invite you to join a members-only tribe. A tribe for marketers, for leaders, for those focused on building communities or creating products or spreading ideas.

This online community will live on a site we've created that will feature blogs, forums, social networking, comments, photos, videos and a job board. And it's by invitation only until October. Spots are limited and early members get privileges and bragging rights.

Members get a password and the privilege of meeting each other, posting thoughts, connecting to big ideas or projects and more. The site will include excerpts from the book as well as a chance to contribute to a new jointly-authored ebook, with full credit and links to the contributors. The contents of the tribe forum won't be posted to the public until October, so it's really the only way to participate until then.

I'm launching my new book in mid-October, and as usual, doing something different to take my own advice.

One of the ideas I talk about briefly in the book is that powerful tribes aren't open to everyone. The exclusivity makes it work. In this case, the exclusivity comes from two things:

1. I'm only announcing the Tribe here on my blog.

2. You have to be committed enough to pre-order my book, sight unseen (in some places for less than $14), months in advance. It's not about selling more books, of course, it's about creating a small hurdle to get the right people in the door.

If you are looking at establishing a new membership community or social network, study, learn and apply Seth's approach - what can you learn and apply to support your success?

And if you want to become a member of Seth's Tribe, all you need do is order a copy of 'Tribes, We Need You To Lead Us' on Amazon, Barnes & Noble, CEO Read, Borders or any bookstore that will give you an electronic receipt.

Yes it's even listed in Amazon.co.uk for those of us in Europe HERE.

And if you join Seth's Tribe, I look forward to seeing you there - creating the structure of a community, membership programme or social network is only the beginning - I am looking forward to what we can learn from Seth and each other in relation to engagement, creating brand ambassadors and sharing knowledge across the community.


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


Are you in The Tribe or any tribe for that matter? The tribe might be a channel on Jaiku, a group on Twitter, a group on LinkedIn, your local chamber of commerce, of even a fan page on Facebook.

What encourages us to become a member of a group or even a paid for member of a membership community?

Here are three things that I have noticed takes place when building a community:

1. Leadership Brand - Very often we join a community due to the person who is leading the group has a personal brand and reputation for something we are passionate in and want to know more about. They are likely to share with their community a compelling vision of what future success will be and have values that we can connect with at a personal level.

2. Connecting With Like-minded People - Sometimes it's others in our network that we respect. People who are connectors and share with us information and ideas that they know will resonate with our personal or business interests.

3. An Irresistible Offer - And if the community is one that creates buzz whether it's a free or a paid for community there is often a limited time in which to make a decision to join - you have to be decisive to take action - but those that create the most buzz have an irresistible offer and reward the early adopters and people that take action.

An example of those three points in action is the launch of a new community by Seth Godin which he announced yesterday to accompany the launch of his new book 'Tribes, We Need You To Lead Us':

  • Leadership Brand - Seth has a remarkable reputation and following with people interested in marketing strategies. He announced his invitation to join him in a membership community to people who respect and follow him - he only made the announcement on his blog
  • Connecting With Like-minded People - Tina Cook who is in my network in a special group on Facebook shared the details with her friends as she knew it would be of interest. I had missed the article in my RSS feeds as I was in meetings all day, but I quickly saw and took notice of Tina's message
  • An Irresistible Offer - Seth encouraged people to take action with invoking a date when the doors to his new membership site would close. He also has a small barrier to entry to ensure only those people who really do want to be part of the community will take action - pre-ordering his new book 'Tribes, We Need You To Lead Us'.

Here is what Seth shares on his blog about the creation of the Tribe online community:

I'd like to invite you to join a members-only tribe. A tribe for marketers, for leaders, for those focused on building communities or creating products or spreading ideas.

This online community will live on a site we've created that will feature blogs, forums, social networking, comments, photos, videos and a job board. And it's by invitation only until October. Spots are limited and early members get privileges and bragging rights.

Members get a password and the privilege of meeting each other, posting thoughts, connecting to big ideas or projects and more. The site will include excerpts from the book as well as a chance to contribute to a new jointly-authored ebook, with full credit and links to the contributors. The contents of the tribe forum won't be posted to the public until October, so it's really the only way to participate until then.

I'm launching my new book in mid-October, and as usual, doing something different to take my own advice.

One of the ideas I talk about briefly in the book is that powerful tribes aren't open to everyone. The exclusivity makes it work. In this case, the exclusivity comes from two things:

1. I'm only announcing the Tribe here on my blog.

2. You have to be committed enough to pre-order my book, sight unseen (in some places for less than $14), months in advance. It's not about selling more books, of course, it's about creating a small hurdle to get the right people in the door.

If you are looking at establishing a new membership community or social network, study, learn and apply Seth's approach - what can you learn and apply to support your success?

And if you want to become a member of Seth's Tribe, all you need do is order a copy of 'Tribes, We Need You To Lead Us' on Amazon, Barnes & Noble, CEO Read, Borders or any bookstore that will give you an electronic receipt.

Yes it's even listed in Amazon.co.uk for those of us in Europe HERE.

And if you join Seth's Tribe, I look forward to seeing you there - creating the structure of a community, membership programme or social network is only the beginning - I am looking forward to what we can learn from Seth and each other in relation to engagement, creating brand ambassadors and sharing knowledge across the community.


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog

On June 30, President Bush signed a $162 billion war spending bill that included a 13-week extension of unemployment benefits.

The bill, originally introduced in January, was propelled through the political system this summer, largely because of worsening economic expectations and impending elections in the fall.

Attaching this unemployment extension to entirely unrelated war spending sought by the White House was effective in getting the extension passed despite significant Republican opposition.

This post describes the availability of the extended benefits and the economic and political considerations affecting the decision to undertake this significant additional domestic spending. Continue reading about unemployment extension ...


george lenard.png Article by George Lenard, the originator of George's Employment Blawg, has over twenty years of experience in all aspects of labor and employment law, including preventive law as well as litigation. His special interests include employment discrimination, sexual harassment, and noncompetition agreements. He is currently a managing partner with Harris, Dowell, Fisher & Harris, L.C., in St. Louis, Missouri, and lives in the suburb of University City with his wife and family.

Thanks to Fred Wilson (A VC) for calling attention to a blog post written by Roger Ehrenberg detailing the reasons behind the failure of Monitor 110. I couldn't agree more with Fred's assessment that this is an absolute must read for every entrepeneur and start-up investor. There are tremendous lessons in the story about virtually every major aspect of building a start-up including management, strategy, board/management relations, use of cash, PR, and creating shareholder value.

For me, however, the most important lessons in the story relate to software/product development and the difficulty of bringing a unique, highly functional software product to market. Through the retelling of the Monitor 110 story, Roger perfectly articulates the enormous challenge in striking a balance between the competing pressures of 'business' and software development. These are wildly powerful forces within early stage companies, capable of derailing even the smartest, most experienced entrepreneurs and private equity investors.

Trust me - read the post.


Article by Toby Dayton and courtesy of Diggings, a blog about recruitment advertising, media, publishing, HR, work, & technology, among other things.


CFOs Say Interpersonal Abilities Most Valued Communication Skill


Your grade-school teacher was right: Not playing well with others can keep you from getting ahead, particularly at work. In a recent survey, half (50 percent) of chief financial officers (CFOs) said interpersonal abilities are the most important communication skill for financial professionals.

The survey was developed by Accountemps, the world's first and largest specialized staffing service for temporary accounting, finance and bookkeeping professionals, and conducted by an independent research firm. It was based on telephone interviews with more than 1,400 CFOs across the United States.

CFOs were asked, "In your opinion, which one of the following communication skills is most important for accounting and finance professionals to possess?" Their responses:

Interpersonal skills 50%
Presentation/public speaking ability 17%
Negotiation skills 16%
Writing ability 12%
None 1%
Other 1%
Don’t know/no answer     3%
  100%


"Strong interpersonal skills are a key factor for success in any profession," said Max Messmer, chairman and CEO of Robert Half International and author of Managing Your Career For Dummies®, 2nd Edition (John Wiley & Sons, Inc.). "Businesses seek accountants who have the requisite technical skills but who also can build rapport with colleagues, resolve conflicts and develop consensus among team members."

Messmer also noted the importance of presentation skills for accounting and finance professionals. "Careers in finance go beyond the numbers -- employees must articulate the relevance of financial data to diverse audiences responsible for making investment decisions and charting strategy."


Article courtesy of Accountemps, with more than 360 offices worldwide and offers online job search services.


For everyone out there who wonders if I am always on the internet looking for all things Sodexo. Let me assure you I am!

OK... well not all day every day - I do have other responsibilities and deadlines - but I do spend part of every day online looking for Sodexo related news. It's part of my job to know about Sodexo and to share what I find here. And, it's the best part of my job.

Next Thursday, I will be in Atlanta at the 2008 I-CHRIE Annual Conference participating on a panel called, Technology in the Hospitality Industry: What vehicles is industry using to stay connected with Generation Y? Because I am not a recruiter, I will focus my contribution to this panel on Sodexo Careers social networking tools. To prepare for the panel discussion, I have been spending a little more time than usual on social networking sites and the Internet in general this week and was I extremely happy to discover a new Sodexo Facebook page - the Sodexo INTERNS page.

Sodexo's Future Leaders Internship Program is a ten week paid summer internship program that runs from June 2nd through August 8th. This program is designed to offer students the opportunity to gain management training and experience while working in the contract services industry. August 8th is just around the corner and I hope all of our interns are having fun and learning a lot before it's time to either return back to school or start their careers - hopefully with Sodexo!

If you missed it, one of our Future Leader Interns, Natalia Valderrama was a guest blogger last month after attending Sodexo's STOP Hunger Foundation dinner here D.C. - you can read Natalia's post here.

While you're at it, take a look at our Intern video on You Tube.

But first if you are an intern, would like more information about our great group of Sodexo interns, or are just plain curious, check out the Sodexo INTERNS Facebook page.


Courtesy of Sodexo Careers Blog Making every day a better day.

If you are an avid user of Twitter, you might have found yourself showing less friends last week due to a data base error.

I 'lost' a couple of hundred of friends who had been following me and also found some people who I had been following disappeared. I am still not convinced I have managed to remember all of the key people that I followed and it was a timely reminder that when we join a social network that it's not good business practice just to rely on the online data base of the online network to be the primary place for business contacts.

One action I took last week was to make sure that I had another way to access the Twitter feeds for key people in my network and I did this in FriendFeed.com.

FriendFeed is an free online service for you to keep up to date with the online activity of friends from updates they make on their blog, Twitter, YouTube - in fact over 40 different services are supported.

So when I realised that I had 'lost' some of the people I was following in Twitter, I made sure that I had 'subscribed' to their feed in FriendFeed.com.

But what is all your friends are not using FriendFeed.com? After all, we know how many of us struggle to keep up to date with being an active member in one or two social networks.

Well you can create 'imaginary friends' in FriendFeed.com. For example, as I knew the Twittter name they go by, I created an imaginary friend profile for people I wanted to follow on Twitter but were not using FriendFeed.com. The only time I found this not to work is when someone has their Twitter account set up in a way that you have to request to follow them.

A second feature I really like in FriendFeed.com are the rooms - a place online for a particular subject or group of people. Rooms can be private - for example I have created a private room for my own research, or public - I have a FriendFeed room for the 'Biz Growth Community' where you can add feedback and questions about our 'Biz Growth Live Masterclass' calls. I have also created a FriendFeed room for 'The Podcast Sisters' for listeners of the show and a room for 'Social Media in Ireland' .There's no limit to the number of rooms you can join or create.

A third feature that is really helpful is that there is also a FriendFeed bookmarklet which enables you to share anything from the web - either in a specific feed or in a particular room.

In a recent Podcast Sisters podcast we discussed FriendFeed and you can access the FriendFeed podcast we recorded here.

So if you have not checked out Friend Feed, why not do so today? And if you are using FriendFeed, how have you found it has helped you build your network online or as a productivity or research tool?

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog

Accountancy Age Jobs is a job board connecting the best candidates with employers in the U.K. As with any job board, candidates can search for jobs that match their skill sets, upload their CVs (resumes), and register to recreive job alerts in their email. So if you're looking for a recent grad who's seeking an entry-level finance job or someone with more experience who's looking for a challenge, Accountancy Age Jobs may have just what you need.

In addition to keeping you up to date on the latest finance jobs int he U.K., Accountancy Age Jobs also has a newsletter and offers career advice. From writing a winning CV to how to ace a job interview, Accountancy Age Jobs has all the tools necessary to ensure the best, most prepared candidates are applying for the best jobs.

A great candidate for the finance job you have to offer is only a click away. At Accountancy Age Jobs, employers can be connected with the finest accounting and finance professionals the U.K. has available.

Here is a summary of news about the net in this week's social media digest.

Social Media Group acquires Livingston Communications to create what is reported to be the largest independent Social Media Marketing firm in North America- possibly a sign of things to come as the industry develops.

A blogging doctor hangs up his stethescope to become a professional blogger

If you have a microblog profile on several sites, you might be interested to know that the desk top app Twhirl added integration of identi.ca this week in their newest release.

And finally social media and politics. This article discusses the emerging differences between the conservative presence on the Internet and the liberal one and how it is impacting the US presidential election campaign.


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


[Yesterday], the EEOC released a new Compliance Manual Section regarding religious discrimination in the workplace. Click here to download the new section, here for answers to FAQs and here for employer and employee best practices.

The new section covers many key issues, including:

  • what constitutes "religion" for purposes of Title VII
  • reasonable accommodation of religious practices
  • religious harassment
  • religious expression
  • disparate treatment
  • retaliation
"Title VII of the Civil Rights Act of 1964 seeks to ensure that applicants and employees enjoy the freedom to compete, advance and succeed in the workplace, irrespective of their religious beliefs," said EEOC Chair Naomi Earp. "This Compliance Manual Section serves as a valuable resource for employers, employees, practitioners and EEOC staff seeking information on Title VII's prohibition against religious discrimination."

Religious discrimination charges filed with the EEOC have more than doubled over the past fifteen years, from 1,388 in 1992 to a record 2,880 last year.

So, what does the EEOC suggest for employer best practices? Here are the highlights:

  • Policies and Procedures. Employers should have a well-publicized and consistently applied anti-harassment policy that (1) addresses religious harassment, (2) clearly explains what's prohibited, (3) describes the process for bringing harassment to management's attention and (4) assures complainants that they will be protected from retaliation. The process should include (1) multiple avenues for complaints, (2) prompt, thorough and impartial investigations and (3) prompt and appropriate corrective action.
  • Religious Expression. Religious expression should be allowed to the same extent as other types of personal expression that aren't harassing or disruptive.
  • Remediation. Employers should take prompt and appropriate action to address potentially harassing religious conduct, including conduct by customers, vendors or contractors.
  • Reasonable Accommodation. Employers should make reasonable efforts to accommodate employees' religious practices. However, employers aren't required to provide the employee's preferred accommodation if there are other effective alternatives. Suggestions are given for how to deal with specific accommodation situations, including schedule changes, voluntary substitutions, change of job assignments, transfers and permitting prayer, proselytizing and other forms of religious expression.
  • Training. Managers should be trained on how to deal with all of the above, including the necessity of avoiding retaliation.

Stay tuned for more.


Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.


Around this time of the summer, a lot of people start grumbling that they should have hired a summer intern. If you're one of them, maybe it's time to think ahead.

The current generation of college students (aka Millennials) are eager to learn and supremely motivated to increase their skill sets. You don't necessarily have to pay them a lot, but you do have to show them respect and offer them challenging and engaging work. For instance, IBM's Extreme Blue internship program makes sure that interns don't end up making photocopies, instead pairing them with computer developers, doing real company work in global research labs. A strong internship program is a critical part of a sound recruiting strategy because it allows you to attract and train the best talent before it is snapped up by competitors, and also to observe individuals in action before making a substantial commitment to them.

You can get an internship program off the ground by partnering with local campus career planning and placement offices. Work with the staff to ensure that they have an adequate understanding of your internships, and promise a personal phone or face-to-face interview for every qualified student applicant they introduce to you. Reach out to key faculty, staff, and student leadership on campus, ask them what student or third-party organizations you might contact, and see if there are opportunities for you or your colleagues to present seminars or guest lectures.

You can certainly coordinate with the HR department if you have one, but it's often not necessary. By making a few calls and having a few meetings on your own or on behalf of your department, you can create a thriving internship program on a much smaller scale


alexandra levit.jpgArticle by Alexandra Levit and courtesy of Water Cooler Wisdom blog.


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From the restaurant on the second floor of the Eiffel Tower in Paris to the St. Bart's restaurant, Inside Park on Park Avenue in New York City there is more to Sodexo than most are aware. And, with more than 324,000 employees in 76 counties and growing, I could write about something new every day of the year on this blog and still not cover it all.


Sodexo Careers started a You Tube channel earlier this year to communicate with past, present and future employees about what it is like to work for Sodexo and, if you didn't know we are not the only Sodexo channel on You Tube.


If you have a minute, take a look at the Sodexo Peru and Sodexo Prestige channels - subscribe to all three channels and we'll let you know when we add new videos for your information and entertainment!


Courtesy of Sodexo Careers Blog Making every day a better day.



Meeting the needs of an expanding area of human capital management (HCM), www.HCMConsultantJobs.com, the industry's first niche Internet job board, recently launched. The site focuses on employers and job seekers engaged in the HCM consulting field, including functional and technical HCM, organizational and instructional design, and business process reengineering consultants. With a concentration on the HCM job market, the site is a specialized community for both HCM job seekers and employers. In addition to being able to post one's profile and resumes, the site also offers the opportunity to search jobs, read industry news, as well as allowing candidates to build comprehensive profiles and choose a status of either active, passive or networking, giving them the opportunity to build relationships and network with top industry professionals. According to HCMConsultantJobs.com, the profile base system also enables recruiters to view profiles and conduct detailed searches. "With the launch of the site, there's now a focused, time- and cost-efficient way of matching experienced candidates with the needs of employers," says Jenny Robertson, site founder and talent management specialist. "HCMConsultantJobs.com gives applicants and hiring managers' confidence in knowing our focus is on creating the only one-stop shop for HCM professionals." In the future, employers will be able to access recruiting, hiring and salary trends, as well as develop informational advertising segments to inform candidates about the benefits of working for their organizations.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


With the recent launch of the HR Metrics Center, a new on-line business service for human resource professionals, the site will provide the first on-line capability for human resource professionals to build HR or human capital metrics for their organizations. The application also includes a dynamic on-line survey providing the ability for member organizations to benchmark their HR metrics against industry averages. "The HR Metrics Center provides a powerful tool to the HR community. The Center was designed with the assistance of human resource professionals with the goal of helping the profession grow as strategic business partners in their organizations," states Craig Lawson, President of HRMC LLC. The foundation of the site is MetricsPro, a powerful, easy to use on-line tool that brings members through a step-by-step process to build and report on over 40 important HR metrics. In addition, members have access to BenchmarkPro, which includes the HR Metrics Center's dynamic HR survey results. The use of metrics and benchmarking in human resources is expected to grow tremendously in the coming years. A recent Conference Board survey indicated that of the human resources executives surveyed at medium to large companies, only 12% make use of people measures to meet their strategic targets. However, over the next three years, 84% of that same group expects to increase the use of human capital measurements. Membership in the HR Metrics Center is free.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


I think diamonds are a recruiter's best friend. It's because we all love shiny bling. Actually, I'm referring to a research process that builds a pipeline before you do long listing and name generation. An efficient and methodical research process is important in closing searches quickly and efficiently. After doing research for nine years, I finally learned something about the structure of my own research process.

Most people think of research processes in a few different approaches:

  • The Shotgun: It's scattered with no rhyme or reason;
  • ZigZag: All over the place but there is at least some structure;
  • The Sniper Approach: Very targeted, but things can be missed;
  • The Upside Down Pyramid: Starts broad and comes to a point.

The Shotgun approach is the most unorthodox and least efficient process. There is neither rhyme nor reason to this process. In fact, one could argue that it isn't a process at all. Still, there are people who just start blasting out the emails and phone calls without a clear game plan.

The ZigZag approach is similar to the Shotgun Approach, but there is a process. You follow a linear path to a point and change direction. Instead of looking at what you truly need, you go back and forth between different tools and research strategies. The ZigZag is very common and sometimes cannot be avoided as the client/hiring manager changes his/her mind. I hate having to go back through resources because I came up with something I didn't think about before.

Before I move on to the last two approaches, I want to expand upon the topic of research strategies. Before I kick off the research process, I try to understand everything I need to know. I ask a lot of questions. I hit Wikipedia to make sure that I understand all the concepts covered in and off the position profile (a Lou Adler shout-out). I am inherently lazy. I want the shortest distance between starting the research and getting a hire. So, I want to make sure that I work smart and hard...not just hard. By developing a solid research process you can save yourself a lot of time and energy by not having to repeat yourself over and over and over again.

My favorite processes are the Sniper Approach and the Upside Down Pyramid. Combining the two gives us something both brilliant and solid.

A Diamond!!!!

The Diamond approach gives you a very targeted pipeline before you start building the long list that you will ultimately whittle down to a hire.

With all the great tools in our arsenals, we can be incredibly targeted. So, with the Sniper Approach, you do miss potential candidate targets that might not have detailed information in your tools (Zoominfo, Linkedin, Hoovers, HotJobs, Yahoo! Searches, etc.). What the Sniper Approach does give you is a very small list of extremely "hot" leads. With this approach, you use as many keywords and criteria as you can that will give you 5 to 20 leads (My magic number is 10). I then crank out those calls immediately. These calls usually net fantastic candidates and exceptional referrals.

These calls will be the best calls that I make throughout the entire lifecycle of the search. I have closed several searches in the last few years with less than 10 calls by using this approach. This doesn't mean that I stopped making calls. This just means that the calls I made after the first 10 did not have as much of an impact on the search.

So, now that you've been incredibly focused, you start to expand the search process until you reach the long list. This is where the Upside Down Triangle approach kicks in. I usually expand the criteria until I reach 100 names/profiles. Then I dig into the backgrounds and call the leads that I know the most about. I keep digging until I've identified the best people for my client's role.

Using the Diamond Approach to research can net you something that is extremely valuable...that diamond in the rough that we all seek out in our day to day activities. We search and we dig. We dig and we search. We do it all so that we can mine the finest and most brilliant people for our clients.

Article by Chris Murdock and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Staffing Firms Study Find Companies Competing for Scarce IT Talent-

In the IT employment sector, workers with specific skills are in high demand, and the talent pool is limited, a new report reveals. Furthermore, according to the research, employers recognize the need for IT employees with strategic and cultural fits, and it has become harder to find and keep coveted talent in professional positions.

Fifty-three percent of the 122 human resources and IT professionals who responded to Veritude's 2008 IT Hiring Trends survey expect to increase the number of information technology staffers in 2008; forty-three percent anticipate that their IT staffing will hold steady. Only 4% expect their IT staffing requirements to decrease. Additionally, 77% of these new hires are permanent positions, the study finds, which points to stable, long-term growth for IT departments, the research notes.

IT professionals with higher levels of business intelligence and greater knowledge of enterprise solutions support are the most difficult to find, according to 73% of respondents. In addition, the two top IT hiring challenges they face are finding qualified candidates (53%) and finding specific skills (40%). As well, 40% of respondents who expect to increase their IT ranks also say they will work with an outside staffing provider to meet their needs.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

I'll be giving a lecture on the effect of Social Media on the Modern Corporation for CAIT, the Center for the Application of Information Technology at Washington University next month ( August 20th).

Registration will be available soon on their website. This is an open event, but would most benefit executives in Information Technology, Recruiting, Marketing, Corporate Communication, and those small to mid-sized businesses interested in social media programs.

This won't be a sales pitch. I'll be discussing the impact social media has had on revenue, branding, hiring and advertising. More to come.

Jim Durbin.jpgArticle by Jim Durbin and courtesy of StlRecruiting.com

In Parts One and Two of the series, Les Rosen discussed how statistics from various surveys, news articles, and some of the legal implications of the increased use of social networking sites to screen candidates.

What's REAL on the Internet?


In addition, how do you know what is "real" on the internet? How do you know that the "name" you found is your applicant? You don't. With more than 300 million Americans today, most of us have "computer twins" (i.e. people with our names and even a similar date of birth). There is also the question of how does a recruiter even know for sure the applicant actually wrote the item or authorized its posting?

There are anecdotes on the internet of false postings under another person's name - a sort of "cyber identity theft." If anonymous information is posted, such as in a chat room, there is the new phenomena of Cyperslamming, where a person can commit defamation without anyone knowing who they are.

What are the lessons for employers and recruiters?



  1. Using the Internet to screen candidates is not risk-free, especially when it comes to social networking sites.

  2. There are no legal cases yet, but news travels fast on the web, and employers who rely overly much upon social networking sites may find that job applicants are not as eager to look at their firm.

  3. If an employer or recruiter uses the internet, they should first consult their attorney in order to develop a written policy and a fair and non-discriminatory procedures.

  4. For legal protection, employers should consider obtaining consent so that applicants are on notice that their web persona is fair game. Employers should not use any fake identities or engage in "pretexting" to gain access to information.

  5. The most conservative approach is to perform an internet search AFTER there is consent and a job offer is made contingent upon completion of a background check that is satisfactory to the employer.

  6. For job applicants, the advice is simple: Don't be the last to know what a web search about you would reveal.

If you do not want employers looking at your social networking site, then set the privacy parameter to "restricted use only." As a savvy applicant, you can even go on the offense and create an online presence that helps you get a job!

One rule to remember
If a website is searched by a background screening firm on behalf of an employer, then consent and certain disclosures are mandated under the federal Fair Credit Reporting Act (FCRA).

Parts One and Two appeared on Recruiting Trends in May and June. Follow this series of articles to examine why such an apparently easy to use and readily available tool has its dangers and drawbacks.

Article by Lester Rosen and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

A few years ago, college students would have been shocked at the idea of potential employers viewing their profiles on social networking sites. But times have changed, says a new study conducted by the National Association of Colleges and Employers (NACE). Findings suggest that nearly 83% of students responding to NACE's 2008 Graduating Student Survey have a profile on a social networking site. And of those responding, 51.1% claim they expect employers to take a look at that profile and 14.7% do not. Despite the expectation, however, only 7.2% report being contacted by an employer through a social networking site. Where then is the "disconnect", says NACE? Just 17% of employers responding to a separate survey conducted by NACE report plans to use social networking sites as part of their job candidate recruiting efforts, and two-thirds of those say their focus is on advertising on the sites, not viewing profiles. "It appears that many employers have yet to develop an effective presence and a strategy for identifying and connecting with potential employees," says Marilyn Mackes, NACE executive director. And, employers may be right to proceed with caution, according to Mackes. "Our study shows that nearly half of students don't expect or are unsure about employers connecting with them on these sites. Consequently, employers are right to be wary about how communication might be perceived among many college students," notes Mackes. Nor is advertising on the sites likely to be the best answer for employers seeking new college graduates for their work forces: Less than 15% of students taking part in the study say they "click" on employer ads on social networking sites.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


Research conducted by the Kenexa Research Institute (KRI), a provider of talent acquisition and retention solutions, asked workers what their reasons were for joining their current organization. The report analyzes data drawn from a representative sample of workers surveyed through WorkTrends™, KRI's 2008 annual survey of worker opinions. For some time, many have speculated on the reasons as to why people accept a job with a new organization. While KRI's research confirms that there are a variety of them, two top items emerge as critical decision points: compensation and corporate reputation. An organization's reputation consists of a variety of characteristics, including their involvement in corporate responsibility initiatives, product quality or profitability. The survey results also reveal that senior managers and sales people place the most value on the organization's reputation in weighing an employment offer, as did employees in India, Italy, Russia and Brazil. "The correlation between the organization's reputation and successful recruiting efforts strongly supports the importance of employment branding," says Jack Wiley, executive director of the Kenexa Research Institute. "It's not about each individual job offer - this research highlights the value of presenting and maintaining positive brand messaging to the potential employee talent pool." He further notes that "Investing in living organizational values, whether it's profitability, longevity or social good, and then communicating the fulfillment of these goals is an impactful way to attract and align engaged employees."

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


You have no doubt seen the proliferation of video's on the web this year and probably noticed how impactful they are in bringing your brand to life.

I've been using video's on one of my websites as a lead generator for three years and in some of the paid mastermind programmes I have used them to provide resources to delegates.

What I can tell you is that video's are a powerful way to build your personal brand and reputation online. Or if not done well - destroy it!

If you are camera shy, you don't have to have to create video with you as a talking head - you can be inventive with the backdrop you choose, record your voice alongside a screen capture or create a PowerPoint slide presentation and do an accompanying voiceover.

And don't forget you can also package the video's and burn them onto a DVD which you can make available as paid for information product that you can sell while you are sleeping.

If you are not sure where to start, my friend, author and podcaster Leesa Barnes has a three minute video on what to look for when choosing video capturing software. And while you on that page you can find other video's she has done on her blog. Access the video HERE.

Let me know what questions you have about creating video online and we'll see what we can do about covering your questions on a future podcast or at PodCamp Ireland this year.

NOTE: Leesa's video is a primer for a virtual seminar she is hosting on 23 and 24 July 2008 about how to boost your business using video. If you are interested in that course, make sure you scroll down the page and enter in the VIP code (VID 723) so that you will get into the virtual training for just US$20).


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


This week I am honoured to be a guest on Zane Safrit's Blog Talk Radio Show and we'll be talking about Personal Branding and Employer Branding.

I first came across Zane when he was the CEO of conference Calls unlimited who sponsored the bridge lines of last years Personal Branding Summit which I chaired and co-hosted.

Zane has a great show on Blog Talk Radio Show and has interviewed people like authors Jackie Huba and John Cass, marketer and blogger Drew McClellan and employee engagement consultant and blogger David Zinger. All their interviews are available for you to listen to at Zane's Blog Talk Radio page.

You can join us live at 3.30pm Ireland/UK time, 10.30am ET and can either dial in or listen to the live streaming. And if you miss the show you can download the recording later. All the details are on Zane's Blog Talk Radio page. Hope to see you there!


Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


You might recall a few weeks ago seeing me live blog some conferences I attended using CoverItLive which is a great tool.

Whilst it's pretty challenging typing and listening to the speakers at the same time, I have found that the notes I have been able to keep have been a great resource to others in my social network or reader of my blog who were not able to attend the conference and for my own research and archives.

Proving this valuable information also supports your reputation and personal brand online as someone providing great resources and information to your network. And of course you can always add in your own perspective and point of view - you don't have to report only the speakers comments.

However everywhere you go, you are not guaranteed a great Internet connection - or any connection at all as I found at a recent conference I was speaking at?

On that occasion I used my Blackberry to live tweet from the conference and then add a hash tag so that it can be found later. Hash tags are particularly helpful if several people use them so you can find all the Tweets about an event - such as the hash tag we use for PodCamp Ireland #pci.

However another alternative which I have yet to have the opportunity to try out is LiveTwitting.

It's easy to set up you just need to follow @livetwitting on Twitter learn a few commands, and start LiveTwitting!

You can use any means of Live Tweeting - the web, IM, SMS, Twhirl or Twitterific.

You also can edit or delete your events, sessions, and coverage at any time from the manage page on LiveTwitting.com

What I particularly like is that if you don't like typing in "livetwitting", you can use "livet".

So if you have a conference you are attending soon and can not guarantee there will be an Internet connection, or want to be less conspicuous and not have your PC or Mac with you, why not try Live Tweeting the conference using LiveTwitting.com?

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


Researching and writing about the intersection of brand engagement and social media, I come across a lot of interesting resources and tips that Ifind helpful and think you mightdo too.

Here is a quick summary of some of the things that have caught my attention this week.

  • If you are the proud owner of an iPhone then you might want to take a look the Wordpress for iPhone application
  • Find out what Time magazine think are the top 11 applications for the iPhone
  • Vodafone in the UK provide free unlock codes for phones purchased from them so you can then use any SIM card with them
  • Creating a Facebook application? Then make sure that you read this story about as a warning on how to ensure that you don't ruin your reputation
  • Read how Facebook and other social networks are being used by prosecutors, who have used photos of defendants they find on social networking sites during sentencing hearings to influence judgements.
  • Allen Stern shares in a video blog the importance of disclosure on blogs, podcasts and video blogs. Bottom line - if you are being paid to write a post or review, if you have received free services or a product and you write or speak about it, disclose - it's critical to be transparent for your reputation and personal brand online. Related articles to the video blog post are at Techcrunch, Pat Phelan's blog and Sarah Austin's blog.
  • As you may already know, Biz Growth News is featured in the AdAge Power 150 of the worlds top media and marketing blogs. Whilst most blogs are authored by US / Canadian bloggers, around 15% of them are European bloggers - you can find the list of European bloggers on the AdAge Power 150 here thanks to Nick Burcher.

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog

We believe that recruiting should be fun and easy. For this reason, we share with you this article about the importance companies should give to user experience when designing their recruitment processes. Enjoy!


It is easy to overlook the importance of your graduates' experience of your recruiting programme. Put yourself in their shoes: Is your programme straightforward? Is it complicated to figure out? Do you respond to applicants quickly? Do you respond to all applicants even if they are not going to progress in your interview process?

The devil is in the detail, and your corporate reputation and employer brand depend on running a graduate programme that delivers a professional and smooth experience for your target market.

James Hollincheck, the Gartner analyst that covers this space, would probably agree that paying attention to the user experience is paramount to the recruiting experience. In his latest "Magic Quadrant for eRecruitment Software", he says this can be a differentiator and that "improving the hiring manager and candidate user experience is key to addressing many (recruiting) challenges ..."

I agree, getting your user experience sorted out properly can give your programme a great competitive advantage.

Pretend you are a candidate and go through the application process: Could you easily find information about the programme and where to submit your application? Was the process clear? Was there a seamless transition from the corporate site to the career site? Or did it feel disjointed? After applying, did you feel that someone would actually review your CV, or did you get the feeling that it went into a black hole?

Graduate recruiting is very competitive. Those who understand the importance of the user experience will win. Full stop.

What do you think? Do companies pay enough attention to the user experience? Do you have any examples of career sites that are particularly good (or bad) at this? Let us know, we'd love to hear about it.

Article by Susanna Cesar Morton of Advorto

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

Survey: CFOs Cite Greater Focus On Profitability In Last Five Years


Finance executives have shifted their attention from corporate governance initiatives to the bottom line, a new survey suggests. One in four (25 percent) chief financial officers (CFOs) surveyed said the most significant change in their roles over the past five years is a greater focus on increasing profitability. One in five (20 percent) respondents indicated they are now interacting with colleagues in other departments more frequently.

The survey was developed by Robert Half Management Resources, the premier provider of senior-level accounting and finance professionals on a project and interim basis, and conducted by an independent research firm. It was based on telephone interviews with more than 1,400 CFOs across the United States.

CFOs were asked, "In which one of the following areas has the role of CFO changed most significantly over the last five years?" Their responses:

Greater focus on increasing profitability 25%
Increased interaction with other departments 20%
Expanded leadership or management role 17%
More strategic planning 15%
Increased focus on corporate governance initiatives 12%
None/don’t know 10%
Other/refused     1%
  100%


"Given today's transitioning economy, CFOs are reprioritizing initiatives to drive profits and reduce expenses," said Paul McDonald, executive director of Robert Half Management Resources. "Companies are looking to expand growth areas and minimize inefficiencies."

McDonald also noted that financial executives are working more closely with decision-makers throughout all levels of the company. "The accounting and finance functions play a prominent role in business; the CFO is in a unique position to guide strategic planning and risk management decisions affecting diverse and wide-ranging areas of the business."

Article courtesy of Robert Half Management Resources with more than 140 locations worldwide and offers online job search services.




There has been a lot written in blogsphere recently about Generation Y. I especially liked the recent one on Times Online: Generation Y's unique challenge -- Today's mollycoddled graduates expect a lot and employers must learn to cater to their needs. The headline says it all! Like it or not, much of the graduate market is made up of this generation, which includes those born between circa 1976 and 1994.

Also known as the Millennials, this generation is shaped by the leaders, events, and trends of its time. By far the most significant influence on this generation is the Internet. Generation Y was the first to grow up with the World Wide Web, and is used to being constantly bombarded with messages and multi-tasking.

The popularity of social networking sites like MySpace, instant messaging, and texting may explain why this generation is known for being peer-oriented and expects instant gratification. A 2008 survey by UK recruitment consultancy FreshMinds Talent, in partnership with Management Today, suggested that Millennials are generally more ambitious, brand conscious and tend to move jobs more often than ever before.

The survey of over 1,000 people, entitled Work 2.0, also revealed several misconceptions about Millennials, including that they are as loyal as their predecessors and believe that their job says something about them as individuals. The bottom line is that Generation Y is a different kettle of fish. Many of their skills will complement your more experienced employees. Once you understand your target market, make sure your hiring managers are up-to-date with the graduate hiring market. Hiring managers aren't necessarily recruiters.

Their "fond" memories of being recruited on campus can be dated and no longer relevant. Educate your hiring managers on the current state of the graduate market. Send out articles and research throughout the year. In advertising, it takes at least three exposures to make a message stick.

Keep educating, your message will eventually get through. What are your thoughts on recruiting Generation Y? Leave a comment on this blog, we'd love to hear.


Article by, Susanna Cesar Morton of Recruitment 2.0. Susanna has more than 15 years' experience helping software companies around the globe with all aspects of marketing. Originally from Silicon Valley, she has held senior marketing positions at EMC/Documentum, Prime Response, Inference and BARRA. Susanna is an award-winning writer and started her career as a journalist.

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.


Here's last week's question, along with your responses . . .

HOW STRESSED ARE WE? How much money is spent per U.S. employee per year on stress-related claims?

a. $7,500 per employee (22%)
b. $3,650 per employee (59%)
c. $749 per employee (17%)
d. $0 per employee -- there is no stress in the U.S. workplace (2%)

Looks like we may be more stressed than we think. The correct answer is "a" -- a whopping $7,500 per employee.

According to the U.S. Center for Disease Control and Prevention and the National Institute for Occupational Safety and Health, U.S. companies spend more than $300 billion each year on stress-related claims, which equates to approximately $7,500 for every employee. Legal expenses, medical expenses, health insurance costs, absenteeism, lost productivity -- it all adds up.

Based on an informal survey of some of my employment lawyer peers, there appears to be a direct correlation between high stress in the workplace and high legal fees. The equation is pretty simple. The more stress managers feel, the less likely they are to treat their employees well. The less well that employees are treated, the more likely they are to sue.

Don't let this happen to you. Here's another handy equation: the better you treat your employees, the less you'll have to talk to lawyers. Look for ways to maintain work/life balance in the workplace, especially in tough times. Flexible schedules and telecommuting can be a great way to help employees reduce stress. Employee assistance programs can also be a wonderful tool. Watch for early warning signs of any adverse treatment of employees by managers and take quick action before you wind up in court.

Our readers are now batting a fairly respectable .467 (14 right, 16 wrong) on our weekly questions. The next one will be coming your way soon.

Thanks for your participation!

Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.


A few weeks ago I exchanged emails with a co-worker from Sodexo in Belgium about joining our Linkedin group. When I saw she was from Belgium I took the opportunity to say, "Hello from the US!" Even though we work for the same company the chances of us meeting are slim to none. With more than 324,000 employees in 76 counties I say this with near 100% certainty. So I was even more grateful that I was able to connect with her and I hope we will connect again through email or through one of our social network groups.

It gets better.

Last night I received an email AND a blog comment from a colleague in France who read my Tour de France blog post from last week. In that post I mentioned that I could not find many details of our sponsorship on the internet. My French colleague wanted to let me know that Sodexo not only provides food services in the VIP village but also on Tour lay-over locations and arrival and that Sodexo is not only a sponsor of the 2008 Tour de France, but we have been a sponsor of this event since 1991!

Last week, as I discovered we were sponsors of the Tour de France, I wondered if we were also sponsors of the Olympics and of course we have been. We were Olympic sponsors in 1988/Calgary, 1992/Barcelona, 1994/Lillehammer, 2000/Sydney. I know this now because my French colleague referred me to a 58 page document on our intranet listing of all major sports and cultural events managed by Sodexo worldwide since 1988. With opening events of the 2008 Olympics just around the corner, I am now wondering if are sponsors. When I find out - you can bet I will post about it on this blog.

The purpose of our blog and other online networking is to be able to reach out to not only potential employees but also current employees. And my international colleague's emails are proof that it is effective. We have blog readers from the US, France, Canada, India, Finland, Poland, Ireland, Bulgaria, United Kingdom, Singapore, Thailand, and more! Our blog is almost as International as our company. I feel incredibly lucky to be able to communicate with fellow Sodexo employees across the world through these online communication tools.

Reading that email this morning made my day even before it started!


Courtesy of Sodexo Careers Blog Making every day a better day.

Not long ago, college students may have been aghast at the thought of potential employers viewing their profiles on social networking sites. But that's not the case now, according to a new study conducted by the National Association of Colleges and Employers (NACE).

Nearly 83 percent of the students responding to NACE's 2008 Graduating Student Survey have a profile on a social networking site, and more than half (51.1 percent) say they expect employers to take a look at that profile. (See Figure 1.) Despite the expectation, just a handful--7.2 percent--report being contacted by an employer through a social networking site.

Where is the disconnect?

Just 17 percent of employers responding to a separate survey conducted by NACE reported plans to use social networking sites as part of their job candidate recruiting efforts, and two-thirds of those said their focus was on advertising on the sites, not viewing profiles.

"It appears that many employers have yet to develop an effective presence and a strategy for identifying and connecting with potential employees," says Marilyn Mackes, NACE executive director.

And, employers may be right to proceed with caution, according to Mackes.

"Our study shows that nearly half of students don't expect or are unsure about employers connecting with them on these sites. Consequently, employers are right to be wary about how communication might be perceived among many college students," notes Mackes.

Figure 1: Do you expect an employer to view your profile?

Response
% of responding students

Yes
51.1%

No
14.7%

Not sure
34.2%

Source: 2008 Graduating Student Survey, National Association of Colleges and Employers.

Nor is advertising on the sites likely to be the best answer for employers seeking new college graduates for their work forces: Less than 15 percent of students taking part in the study said they "click" on employer ads on social networking sites.

Since 1956, theNational Association of Colleges and Employers (NACE) has been the leading source of information about the employment of college graduates. NACE maintains a virtual press room for the media at www.naceweb.org/press/.


At 4pm Irish time registration opened for the .ME domain name.

It will be interested to see how many people rush to secure their own name as a .me domain name to support their online personal branding strategy.

I was alerted to the .ME domain name by Michele Neylon who I was interviewing this week for the PodCamp Ireland podcasts.

We were talking about the interesting online branding opportunities available with domains like call.me, love.me, hire.me, fire.me (I will leave it to you to come up with other inventive names!) Popular names are being held back at the moment and I am sure will go to the highest bidder with open registrations being sold at US$19.99 today on GoDaddy.com (you have to register for 2 year period).

The .ME domain was assigned to Montenegro shortly after it gained its independence in June 2006.

The Government of Montenegro recognised the potential worldwide appeal that .ME could have and decided it should be operated as a generic name space to gain the maximum financial benefit for Montenegro.

So what are you inspired to buy as a .ME domain name today to perhaps direct to your profile page on Facebook, LinkedIn or your social network personal profile page?

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog

Yesterday, I received this story suggestion from Success magazine. It contains good (if common sense) suggestions about using your lunch break at work most beneficially. (No -- that doesn't mean eating at your desk while you work!)

I usually eat in, though not at my desk. Today, probably subconsciously influenced by this story, I went out to a very nice, relaxing Italian restaurant with two of my law firm partners. It was a great break from the routine!

The Way It Is

Once upon a time, people sat down, relaxed and ate a hearty meal during their lunch hour. That was before the days of always-accessible emails, cell phones and marathon errand lists. All too often these days, our midday breather is foiled by stress, tasks, and a never-ending to-do list.

On top of that, when we do find a moment to munch, it's often to speed-eat whatever salty, fatty, high-caloric foods we can get our mitts on. Click here to read the full article.

george lenard.png Article by George Lenard, the originator of George's Employment Blawg, has over twenty years of experience in all aspects of labor and employment law, including preventive law as well as litigation. His special interests include employment discrimination, sexual harassment, and noncompetition agreements. He is currently a managing partner with Harris, Dowell, Fisher & Harris, L.C., in St. Louis, Missouri, and lives in the suburb of University City with his wife and family.

When asked about the groups that their organizations coach, 60% of managers and executives across several major cities worldwide say the coaching involves high potential employees to a high or very high extent. Forty-two percent say the same about the executives their organizations coach, and only a minority (37%) say they coach problem employees to a high extent.

Indeed, coaching is fast-becoming a sign that firm asking its employees to undergo it is progressive and focused on developing talent, according to a global study, commissioned by American Management Association (AMA) and conducted by the Institute for Corporate Productivity, of 1,030 managers and executives across a wide range of functional areas. Coaching: A Global Study of Successful Practices, according to the study, defines coaching as "a short- to medium-term relationship between a manager or senior leader and a consultant (internal or external) with the purpose of improving work performance," (Douglas & McCauley, 1999) and identifies links between coaching and improved performance both at the individual and organizational levels.

Some of the study's additional findings are as following:

  • Almost three-quarters (74%) say matching decisions--either frequently or a great deal of the time--are based on finding a coach with the right expertise to address specific issues. Furthermore, the data reveal, matching the right expertise with the right client is associated with higher success rates.
  • When asked about the criteria they use to select coaches, only 54% say they interview potential coaches frequently or a great deal of the time.
  • While internal coaches are assumed to coach employees at all levels of the organization (43%), very few respondents (5%) say that external coaches coach employees at all levels to any great extent.
  • Only about a third of respondents (32%) consider peer coaching (in which each participant acts as both coach and the coached to a partner within the organization to improve growth and development) to be very effective or extremely effective.
  • Only about half of responding North American companies say they have coaching programs in place, and the same is true for just 55% of respondents in the international sample.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Let's say your company is not subject to the the Family and Medical Leave Act (FMLA) because you have fewer than 50 employees. One of your employees tries to take FMLA leave anyway. You deny the leave. The employee sues. You win, right?

Maybe not, if your employee handbook isn't drafted carefully. Earlier this week, a federal court refused to dismiss a case with facts similar to the above for one simple reason: the company's handbook stated that employees were eligible for FMLA leave. (Peters v. Gilead Sciences Inc., No. 06-4290 (7th Cir. July 14, 2008)).

The Facts

Steven Peters was a sales rep for Gilead Sciences Inc. in Indianapolis, Indiana. He injured his neck and shoulder and applied for FMLA leave. The company approved his request even though the FMLA doesn't apply because the company doesn't have the requisite 50 employees within 75 miles of the worksite.

Unfortunately for the employer, its employee handbook quite plainly stated that employees were entitled to 12 weeks of family and medical leave if they worked at least 1,250 hours during the previous 12 months. The company further compounded that error by sending Peters two letters approving his leave under the FMLA.

The company replaced Peters with another employee before his "leave" was over and then offered him another position. When Peters declined, the company terminated him.

Peters sued. The company sought to dismiss Peters' claims because he wasn't an "eligible employee" under the FMLA.

The Decision

The court ruled that although Peters wasn't eligible for FMLA leave, he could have a breach of contract or promissory estoppel claim based on the statements in the handbook and the letters. The case was remanded back to the lower court to determine the validity of those claims.

The Lesson

Be very careful what you include in your employee handbook. Courts are notoriously hard on companies that don't comply with their own written policies (even if they were included by mistake). Make sure to include language stating that nothing in the handbook creates an express or implied contract and that the company may change it from time to time at its sole discretion.

If you are unsure exactly which laws apply to your company, we hereby cordially invite you to our free July 30 webinar, entitled Every Employment Law in 60 Minutes or Less. We'll provide all attendees with handy summaries of every major employment law on the planet.

This entry was posted on Wednesday, July 16th, 2008 at 4:40 am and is filed under Employment Law News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.

An interview by Shweta Khare

I recently interviewed Steve McMahon (Interim vice president of HR) and David Cain (director of marketing, SMB) of SuccessFactors, world leading provider of Performance & Talent Management solutions to small, mid-sized and large businesses. This interview highlights how the new solutions on talent and performance management can contribute towards a company's success. Any organization's biggest and one of the most valuable assets are its employees; are you doing your best towards efficient employee performance and talent management to retain the best you have?


Q. Why do you think employee performance and talent management is essential for a company's success?

David: If people, who are a company's greatest asset - but actually are also their greatest expense - are motivated, aligned, and know what's expected of them, the company will derive better business results. So, in the same way you care about your expenses and investments on other items, you should also care about optimizing your ROI on people. Another study found that fully optimizing performance through automation has a 2-3% impact on bottom line. Nothing can be more essential to a company, particularly in a rough economy.

Q. I completely agree with you when you say that people are the largest investment for an organization. You also note that your software solutions are fully automated. What are your current software products which empower management to have access to an effective performance management system? Also, on your website you claim that you offer the most secure system on the planet. Could you elaborate on that please?

David: We provide a completely Web-based talent management solution that, at a high level, is comprised of a number of modules and applications to help companies better align and motivate their workforce. This includes everything from performance reviews and goal management, to succession planning and career development.

Some companies are sensitive regarding security when it comes to Web-based tools, so we have taken a comprehensive approach to security - at the physical, network and application layers -to address these concerns. We work with industry-leading, best-in-class technologies to provide a secure and highly accessible environment that many corporate "behind the firewall" implementations could not conceive or achieve. Due to the very nature of our business, SuccessFactors and many other SaaS providers, are leading the industry in offering applications that are affordable, configurable and secure.

Q. How are employees empowered to access and manage their records?

Steve: The beauty of the tool is that each individual has the ability to initiate the processes. Employees have access to their own information through a simple username and password to view their goals, report on their progress against goals and objectives, and even participate in 360 degree evaluations. Also there is an ongoing record of the communication with other people. This information is readily available after the fact, so that correspondences and performance reviews from years past are readily available for reference. This is particularly useful when a new manager comes into a group or inherits an employee from another group.

Q. Do you think it's important for employees to be responsible for their own performance management rather than the pull or push coming solely from the HR department or management team?

Steve: It definitely needs to be a two-way street of communication. While management should provide a forum for employees to participate in their career development and the tools to facilitate growth, at the end of the day an employee is responsible for his or her own career. With SuccessFactors, we aim to bridge this line of communication, teaching managers to engage in constructive conversation with their team, while allowing employees to feel empowered in determining the course of their career path.

Q. Many supervisors are not that well trained on effective approaches for performance appraisal or keeping a good record on employee development & management. Do you suggest any performance management features which provide a checklist for managers and is easy to manage over time? From a bird's eye view, how would a complete system loop from start to end?

David: There are lots of demands on managers to keep their people aligned, productive and engaged on an on-going basis. This can be a hard thing for managers to deal with while balancing other responsibilities, and often times companies don't provide managers with the tools to do so. SuccesFactors' performance management system automates the process to make it easier in two general categories: structure and simplicity.

For structure, this means that the tool is not just a software application, but rather that customers are actually getting a company-wide process that can be internally customized and defined to empower managers to effectively manage performance in line with corporate objectives and culture.

In terms of simplicity, we provide tools that, outside of the "processes" at hand, make the review and management experience an easier practice to conduct. For example many managers have a "blank page syndrome," meaning they have the thoughts but when it comes to the performance review time they have a hard time articulating. Our "Writing Assistant" feature helps managers to quickly find the words for any situation, providing a variety suggested comments and competencies which can then be customized. People don't want it to be too "cookie cutter," but this provides a great place to start.

Steve: We also have a Legal Scan which serves as a "red stop light" when you enter a comment or phrase that is considered to be illegal or discriminatory. This real-time audit is another feature that makes the process easier for managers.

Q. How is SuccessFactors improving, evolving or changing its present software to provide the optimal performance review systems to match the needs of both the Millennials and the Baby Boomers working together?

David: This is definitely an area that we are tapped into. We understand that the Millennials have completely embraced social networking trends and don't want to shut this down when they are at work, so we're working to bring this to the workplace in a way that is beneficial to both employees and management. Our Employee Profile application is essentially the merging of a resume and a Facebook profile, combining an employee's career experience with personal interests and hobbies. An employee owns his profile and can connect with colleagues through "tags," finding others at work with similar interests and hobbies.

It also serves as a tool for employees to receive feedback and manage their career development. By making this personal and career experience information visible, HR and superiors have a better sense of job qualifications and can use this as a tool for promoting employees internally.

Q. Can performance management systems be compliant across different industries?

David: Yes, at the foundation the majority of the processes are the same. That's the beauty of our product - we have customers in literally every industry because, at the end of the day, it is important regardless of your industry for an employee to feel engaged, rewarded and as though they are being challenged, recognized and developed in their workplace.. There are some nuances to each industry. For example, employees in the healthcare industry are evaluated on competencies that may not apply to the food industry. As we identify these differences we develop methods to help these respective companies do a better job. The tools are there, and we can continue to offer more and more content moving forward.

Q. What makes you the industry leader today?

David: We have more customers, more users and an unparalleled quality of customer success stories compared to any others in our area. This commitment to constant innovation across our entire product suite is evident in our monthly product releases. Since going public earlier this year, we've experience fantastic financial performance and are considered to be the fastest growing publicly traded software company.

For more information on the company and the products/services it offers visit their website.

shweta khare.jpgArticle by Shweta L. Khare, founder and president of Careerbright and Speakbright and courtesy of Careerbright blogspot

Veteran Hire Pursuit, an executive-level placement company exclusively serving Veteran Owned Businesses (VOB), publicly launched recently. Founded by Gary Pitchford, the company is a client-focused Service Disabled Veteran Owned Business (SDVOB) that specializes in the executive search industry - offering primarily retained talent acquisition services for SDVOBs and VOBs. "A lot of people think I'm in the business of helping transitioning Veterans find jobs," says Gary Pitchford. "While that's a vital and noble service, my niche is serving my peer group of Veteran business owners - as I did on active duty - by filling their search needs for executive-level talent. I lead a company in pursuit of the very best hires for the Veteran business owner." Mr. Pitchford, also the company's president, has over twenty-seven years of experience working with the senior leaders in law enforcement, human resources, and recruiting industries, both in the private and government sectors. "Serving beside Veterans with diverse backgrounds in the past inspired me to focus intensely on senior level talent acquisition for Veteran business owners today - the same Veterans that value loyalty, honesty, and professionalism and who know the effect human capital has to their bottom line," Pitchford adds.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

A new survey developed by Common Impact, a nonprofit organization serving to help global corporations and local non-profits cultivate stronger communities through employee engagement programs, reveals most non-profits seldom invest enough money in critical organizational areas such as IT, finance, and marketing, ultimately threatening their ability to effectively serve their communities. Furthermore, the survey suggests that, unlike the corporate sector, which invests heavily in infrastructure and employee development, non-profits seldom have the resources to devote to organizational effectiveness. In fact, over 50% of respondents claim to spend less than 2% of their operating budgets on functional areas that include finance, technology, human resources, as well as marketing. This is attributed in part to the fact that many prefer their donations be spent directly on program activities, rather than on the purchasing of systems, hiring of staff and upgrading of equipment - all critical to helping an organization grow. Facing this challenge, many non-profits rely on volunteers, untrained employees or consultants to fill in the gaps, but only 33% of those surveyed say that nonprofit consultants deliver high quality work. As an alternative, some nonprofits are now seeing the benefit of engaging corporate employees in skills-based volunteer programs that focus on a specific operational need. According to a 2006 Deloitte IMPACT study, however, only 12% of nonprofits currently engage corporate employees to leverage their professional skills. "The chronic underinvestment presents a huge opportunity for corporations and non-profits to unlock new resources through employee engagement programs that bring functional area expertise to non-profits, offer corporate employees new development opportunities and help weave a stronger community fabric for years to come," says Theresa M. Ellis, CEO and Co-founder of Common Impact. The nonprofit organization estimates that $1.1 billion in net new nonprofit resources could be generated by the successful implementation of employee engagement programs. The organization suggests that the key to the success of these programs is adequate investment on the part of the corporation and the employees through carefully scoped and managed projects, ultimately delivering high-quality results.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Talent Technology Corporation, a recruiting software provider, announces the acquisition of Profind Inc., providers of the PeopleFilter applicant tracking system. "PeopleFilter's mission of helping companies to source and select the best staff through recruiting software matches well with our own," says Jade Bourelle, CEO, Talent Technology Corporation, "In addition, the recently launched AmplifyHR product is a great example of solid innovations from PeopleFilter and aligns with our strategic recruiting technology roadmap." The fifth acquisition for Talent Technology, this purchase reinforces the ongoing strategy of acquisitions as a key complement to the company's rapid organic growth. "PeopleFilter's company history as a recruiting software firm co-founded by recruiters mirrors that of Talent Technology, as well as our approach to the market," says Robert Gordon, Chairman of Talent Technology Corporation, "This latest acquisition helps accelerate Talent Technology's strong internal growth with key additional management, staff and several blue-chip customers," Gordon adds. In turn, Kevin Harrison, President of PeopleFilter Technology also recognizes the benefits of such an acquisition, claiming, "As part of Talent Technology, we will be able to provide an enhanced roadmap with a broader portfolio of product and service offerings to PeopleFilter's customers and ensure their existing investments are maximized."

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

A brief history of careers: member of a tribe - lots of traveling around; farming/agriculture - life on the farm; industrial revolution - working in the factory; post-industrial - a single career of 25 years and a gold watch; 21st century - six different careers with an average job spanning 3.8 years. A brief history of the Internet: Usenet (1980), bulletin boards, AOL/Prodigy/Compuserve, web sites, podcasts, blogs (web 2.0), communities (web 3.0).

History lesson is over. What's the message? The message is that the evolution of the Internet is supporting and enabling the evolution of careers, and the evolution of careers is altering the strategy of recruiting - and the role of the recruiter.

Currently, a great deal of recruiting technology, innovation, and money is directed at the sourcing and screening of candidates. Technology-focused companies have improved resume parsing to include: sophisticated rating of talent based on resume content, development of pay-per-click job listings, aggregated job listings from multiple sites, payment tracking systems for referrals, and enabling of sophisticated multimedia online profiles. Current examples of communities that recruiters are familiar with include Facebook, LinkedIn, and Myspace. As the Millennials say, "this is so yesterday." The next iteration of technology to impact careers and recruiting is emerging quickly, and it is communities.

The critical emerging trends
Web sites, podcasts, and blogs used to require high level expert programming. Today, building a website, producing a podcast or writing a blog is easy and free. The ability to build communities is evolving in the same way. Within 12 to 18 months the ability to build a community will be accessible to anyone with an interest in doing so.

Communities will form around interests, industries, and careers. Instead of belonging to LinkedIn, a professional will belong to the Life Sciences Community or the Investment Banking Community or the Supply Chain Management Community. And within these communities individuals will belong to sub-communities so a member of the Supply Chain Management Community will belong to the Automotive or Food Supply Chain Management Community. Communities will become smaller and more defined with more members of the community knowing each other or at least having easy access to each other.

Communities will provide career management, educational programs, and market intelligence easily accessible, open, and free. Being a member of a job specific community will provide job and career information required to do a job well. Communities will replace companies as a person's primary career connection. As workers change jobs every three years, their primary connection and loyalty will be to a career community not a company.

Communities will make companies and jobs transparent. Considering moving to a job in a specific company? Contact the community to find out the inside scoop on the job, the boss, and the future of the company. Actually you probably know the boss already; she is a member of your community.

Being an active contributing member of a career community will become a requirement for a successful career. The more active and visible members will be viewed as high talent individuals and thought leaders. Contributing content, ideas, and connections to a community will become easier and less time consuming as community building technology evolves. Concomitantly, identifying high talent individuals will become easier because they are visibly participating in career communities.

A company's brand as an employer will be discussed and defined in these communities by the people that know the inside story. Employers will quickly learn that they need to support and participate in these communities. They will advertise themselves and provide career education.

How will communities impact recruiters?
Just being a recruiter that specializes in a specific market will no longer be a competitive edge. Recruiters who are ahead of the curve will begin to build and manage communities. By building and managing communities, recruiters will have trusted connection into the community and the community members. However, recruiters will need to be more than just sharks trolling the waters for candidates. Recruiters will need to substantially contribute to community members' career success.

Recruiters will need to shift from job "salespeople" to career consultants. As a member of a community, recruiters will need to provide career direction and industry insight to the community. Only as a trusted community member will recruiters be able to "sell" a community member on a job.

Communities will make sourcing far easier. Want a CFO for a high tech manufacturing company? Look to the CFO community and search under the high tech sub-community. While you're there, check out your potential candidates by seeing what they have done, written, read, presented, blogged. And, ask for references from peers.

Career communities are here now
Most online communities grow slowly at first, due in part to the fact that the strength of motivation for contributing is usually proportional to the size of the community. As the size of the community increases, so does the attraction to belonging. Community creators can expect slow progress at first followed by explosive growth (Facebook, MySpace, YouTube etc).

If you want to view the future right now, check out www.beaker.com. It is a fully functioning career community for the Life Sciences. It has been started by recruiting professionals and offers recruiting services but positions itself as a career management site. It provides a full menu of important career management tools that is attractive to life sciences professionals who are career focused and probably constitute the "high potentials' in the field.

As with all emerging trends, the exact shape of the trend and final companies' standing is yet to be determined. However, the emerging importance of career communities to our "Free Agent Nation" is a trend that is building and gaining momentum. As experts in the job market and specific industries, there is an opportunity for the recruiting industry to capture and direct this trend.

Article by Eric Kramer and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


According to the EEOC, discrimination charges filed in the first quarter of its 2008 fiscal year were up a whopping 21% compared to the same period last year. That's on top of a 9% jump in charge volume last year -- the biggest increase since 2002. (Click here for a full analysis of 2007 charge volume.)

The trend could be gathering steam. The EEOC also reports that more than 40,000 charges were filed in February alone -- a 31% increase over 2007.

So, what accounts for the dramatic rise? As we discussed a few weeks ago here, economic conditions generally result in increased claims. The EEOC also points to the fact that its intake questionnaire is now available online and that a new call center opened in March that enables the agency to better track statistics.

The bottom line, according to EEOC Chair Naomi Earp: "Corporate America needs to do a better job of proactively preventing discrimination and addressing complaints promptly and effectively."

(Sources: EEOC, HR Magazine)


Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.


Recruitment software provider Taleo is officially an industry leader, according to Gartner, Inc.'s "Magic Quadrant for E-Recruitment Software, 2008." In order to be evaluated by Gartner, a company most have more than 100 e-recruitment software customers, more than 1,000 employees, more than $25 million in total revenue (license, maintenance and services) or both.

These vendors are then assessed based on both their vision and the ability to execute it. The second of the two criterion includes the ability of the business to understand the market, its overall viability, innovation, business model, market responsiveness, and customer service experience.

Click here to read the entire article

george lenard.png Article by George Lenard, the originator of George's Employment Blawg, has over twenty years of experience in all aspects of labor and employment law, including preventive law as well as litigation. His special interests include employment discrimination, sexual harassment, and noncompetition agreements. He is currently a managing partner with Harris, Dowell, Fisher & Harris, L.C., in St. Louis, Missouri, and lives in the suburb of University City with his wife and family.

According to a recent survey, it appears that the growth in online education is outpacing the acceptance of the quality and legitimacy of such education by hiring managers.


According to Vault.com's 2008 Online Degrees Survey, 49% of those who make hiring decisions have encountered applicants with online degrees, a 15 percentage point increase from three years ago.

However, only 19% have actually hired a candidate who only possessed an online degree, a one point decrease from the last survey.

Click here to read the entire article.


george lenard.png Article by George Lenard, the originator of George's Employment Blawg, has over twenty years of experience in all aspects of labor and employment law, including preventive law as well as litigation. His special interests include employment discrimination, sexual harassment, and noncompetition agreements. He is currently a managing partner with Harris, Dowell, Fisher & Harris, L.C., in St. Louis, Missouri, and lives in the suburb of University City with his wife and family.

As you read this, Millennial (aka Gen Y) Professionals are being actively recruited prior to, and upon, college graduation. Some are already busy navigating the waters of their first professional job since being hired a year or so ago.

And as I write this, well-known companies are hiring me to conduct seminars to educate their HR executives and internal recruiters about attracting and recruiting Millennial Professionals, as well as conduct seminars to educate their Gen X and Boomer employees about managing, motivating and retaining them. So, this isn't just me saying they are a big deal to the future of our professional workforce; companies all over the U.S. and abroad are starting to see it, too.

But aside from companies clamoring to implement, or improve, their rewards and recognition programs, and scrambling to find unique ways to recruit and retain Millennials, they are also dealing with a new dimension to diversity this generation creates. Many Millennial employees are claiming to be victims of reverse age discrimination.

We all know age discrimination has typically referred to older employees feeling bumped out by younger co-workers. And this is still an on-going issue as reflected in recent high profile lawsuits that involve older employees suing companies like FedEx and The Tropicana Casino. In both cases, older employees claim they were laid-off so that the companies could replace them with younger employees who they could be paid less.

But I personally moderated a panel for the Association for Women in Technology, and the panel was made-up of 5 Millennial women, between 22-26, and they each were employed by large, well-known companies. All the women had Master's degrees and each panelist came from a different ethnic background.

When I asked them if they felt they had the same opportunities as their male colleagues, they all quickly said that they felt that gender discrimination was a non-issue (from what they had experienced thus far). And they said that their race was not an issue at work. But they ALL said they face age discrimination on a regular basis and that it was very frustrating.

The 100+ audience members (mainly women in leadership positions ranging in age from 30-60) found this to be so interesting. Most Boomer and Gen X women in business have been battling gender discrimination for years. And, on top of that, many Boomer and Gen X women of color have had to also deal with race discrimination in the workplace. So it was a surprise to the audience that these Millennial women felt neither of those things affected them (at this point in their careers). To them, it was all about not getting respect from older employees because of their age.

Several of the panelists went on to say that they were thankful they were entering the business world at a time when so much correspondence is done online, and relationships are forged virtually, because it gives them the opportunity to establish their credibility with colleagues before having to meet them in-person. Each of the women did look young and they felt that was a liability. I was quick to say they wouldn't feel that way when they were older...they'd be praying to look young again! But all joking aside, I understood what they were saying and respected their frustration.

On a positive side note in terms of diversity, we have a strong generation of young women coming up and a generation where gender and race lines are becoming blurred. A majority of Millennial women were raised to believe they could do anything boys could do and they were just as important and as smart as boys. This is also the first generation where boys and girls hangout together as platonic "buddies" starting from a young age through college. This is also a generation where over 80% answered "Yes" when asked if they were okay with marrying, dating, or having a life partner outside of their race (2007 California Dreamers Survey conducted by New America Media).

After moderating that panel, and speaking to many more Millennials about their experiences with age discrimination, I now really emphasize the importance of respecting them as "people" when I talk to Boomer and Gen X executives in my Managing Millennials Seminar. I let them know this generation expects to be respected from Day One, regardless of their age or experience, and that a key strategy for retaining them is respecting their ideas and encouraging them to offer opinions. This may seem like common sense to you, but I talk to many Millennials whose bosses disregard their ideas and/or rarely ask their opinion about anything. Unlike some Boomer and Gen X employees who may tolerate this from their bosses, Millennials will quickly quit.

It is critical for employers to recognize that aside from race, gender and lifestyle diversity, age diversity is now something to be aware of. Younger employees probably won't sue you based on age discrimination like older ones might, but they can still wreak havoc on your company's stability. It's impossible to grow and groom your next generation of leaders if they don't stay!


Article by, Lisa Orrell, the author of the popular book, "Millennials Incorporated" (on Amazon), and is an in-demand consultant and speaker about Millennials & Generation Relations. She has been a featured expert on MSNBC and in many publications.

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.


I recently heard from one of the students I supervised during her clinical affiliation. Angie was a great student and possessed all the skills to be a wonderful therapist. Recently, Angie took a job with RehabCare and I asked her to share a few of her thoughts about her on-boarding experience.

1. How did you hear about RehabCare?

"I heard about the open position with RehabCare through email and a mailing. I received an email first from Jan, but originally I heard of RehabCare through my clinical."

2. Why did you choose RehabCare?

"The main reason for my job switch was the fact that I was driving 60 minutes to work and RehabCare had a facility within 20 minutes from my house. Plus, I liked the fact that they seem to be flexible, other therapist seemed to be laid back, compensation for mileage and my hourly compensation. They also have nice benefits for vacation and CEU's."

3. Describe your "recruiting" and on-boarding experience.

"My recruiting experience was good. Jan was sure to follow- up with me after my interview and talk over the position as well as my concerns."

We all know that switching jobs can sometimes be a hassle. Thank you to Jan and the RehabCare team for making Angie's transition so smooth. Welcome to the team Angie!

Article courtesy of RehabCare Student blog. RehabCare provides college recruiting for Physical Therapists, Physical Therapy Assistants, Occupational Therapists, Occupational Therapy Assistants and Speech Language Pathologists.


Report Finds Hiring and Retaining Skilled Professionals Still Challenging

A shortage of experienced accounting and finance professionals continues to affect employers around the world, according to the second annual Robert Half Global Financial Employment Monitor. For the second consecutive year, more than half (56 percent) of the finance and human resources managers surveyed worldwide reported difficulty finding skilled job candidates. The report also found that retention concerns have risen significantly in the last year: 58 percent of respondents worldwide and 73 percent of respondents in the United States expressed concern about losing their top performers to other job opportunities, up from 43 percent and 46 percent, respectively, in 2007.

The global study was developed by Robert Half International, the world's first and largest staffing services firm specializing in accounting and finance, and conducted by an independent research firm. The survey includes responses from more than 4,000 finance and human resources managers in 20 countries. The overall margin of error is +/- 1.5 percent, and the results are within 95 percent certainty.

"The results of this year's report reflect the challenges hiring managers around the world continue to face in locating and retaining highly skilled accounting and finance professionals," said Greg Scileppi, director of international operations for Robert Half International. "The perennial need for strong financial functions is fueling competition for the best candidates and prompting companies to develop more effective strategies to prevent the loss of their most valued employees."

The report indicates employers worldwide are spending significant time and effort interviewing job candidates in an effort to ensure a successful hire. Respondents said they are holding an average of three interviews per candidate before filling staff-level positions, compared to only two interviews last year. Employers also reported using project professionals more often, and at more senior levels, than during the last three years.

In addition, the Global Financial Employment Monitor revealed a dramatic shift in the most sought-after attributes of executive-level job candidates. Hiring managers surveyed from the United States said industry knowledge and experience was the most important attribute -- a trend reported in 16 of 20 countries surveyed. This reflects a marked change from last year's report, in which regulatory compliance expertise was the leading response.

"The global demand for executives with deep industry expertise represents a renewed emphasis on fundamental competitive performance," added Scileppi. "As regulatory compliance efforts have become better established, firms are returning their focus to maintaining an edge within their industries and seeking leaders who can help them do so."

Article courtesy of Robert Half International, founded in 1948 and is traded on the New York Stock Exchange. Its financial staffing divisions include Accountemps, Robert Half Finance & Accounting and Robert Half Management Resources, for temporary, full-time and senior-level project professionals, respectively. The company has more than 360 staffing locations worldwide and offers online job search services on its divisional websites..

Previously here on the Blawg, we discussed recently enacted state laws that permit employees to bring guns to work.

Florida is one state that passed such a law. Effective July 1, employees are allowed to bring guns to work as long as they leave them inside their vehicles.

On July 4th, Edwin Sotomayor, a Disney security guard, allegedly brought a gun to work, leaving it in the trunk of his car. According to the complaint:

  • Disney was aware that Sotomayor planned to bring a gun to work and asked for permission to search his car when he arrived for his shift.
  • Sotomayor refused, based on the new statute.
  • Disney suspended him immediately and ordered him to stay away from all of its properties.

The following Monday, Disney fired Sotomayor and issued another trespass warning.
The law allows certain very narrow exceptions for operations such as nuclear power plants, homeland security-related businesses, prisons and schools. It also exempts companies that have certain explosives permits. Disney reportedly claims it fits under the latter exemption because it has a permit allowing it to keep fireworks on its grounds.

Sotomayor demands reinstatement to his job, various injunctions against the company, an agreement that Disney will refrain from searching his car in the future and payment of his attorneys' fees.

According to Disney spokesperson Zoraya Suarez, it took action against Sotomayor because he "refused to allow a search of his car as part of our continuing policy prohibiting guns on our property." "They are breaking the law," Sotomayor responded. "I mean, policy is one thing, but policies do not rule society -- the law does."

One Disney employee said she agrees with Disney's policy. "No guns on property," said Disney employee Lee Morgan. "It's a family facility. I don't think there should be any firearms at all."

The Lesson

This law and others like it put the employer in the horrible position of having to decide whether to potentially (1) violate the law or (2) fail to take adequate steps to ensure workplace safety. My guess is that many employers in Disney's position would have done the exact same thing. Which would you rather face: a potential lawsuit from a disgruntled employee or the prospect of gun violence in the workplace?

Several employer advocacy groups -- including the Florida Chamber of Commerce -- have filed lawsuits challenging the validity of the statute. Stay tuned to see how this plays out.


Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.

National recruitment process outsourcing provider, Decision Toolbox, releases Recruiting Machine 2.0, the next generation of its proprietary online recruiting platform. New features to this application include: integrated video interviewing, video resume capture, candidate comparison tools, enhanced candidate sourcing and networking tools, online reference checking, as well as a workforce planning module. Much like Web 2.0, Recruiting Machine 2.0's new features enhance information sharing and collaboration among users, who include the company's recruiters, its clients and job seekers. "Since 1992, Decision Toolbox has pioneered many of the recruitment tools and strategies that are now viewed as best practices in the industry. There has been an explosion of innovation in recruitment technology. It is exciting and rewarding to put these new capabilities into the hands of our own fiercely talented recruiters and forward-thinking human resource clients," states Jay Barnett, Founder & Chief Products Officer. Believing that technology doesn't create smart recruiting, it simply supports it, Decision Toolbox built Recruiting Machine in-house to support Recruitment Engineering™, the company's recruiting methodology which builds structure around the four key decision points in the recruitment lifecycle -- the applicant, the recruiter pre-screen, the hiring manager interviews, and the final section and offer.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Premier Latino American Web Portal, Babbalu.com, announces a partnership with DiversityInc, a diversity job board and career center. As part of the strategic alliance, Babbalu.com now provides a powerful career center featuring over 50,000 jobs, creating a center of opportunities for job seekers and employers. Features include job postings, resume searches and company profiles. "We are extremely excited and very pleased to have DiversityInc as our partner. This is another achievement in our continuous quest to enhance the Babbalu experience for our members. Through our partnership with DiversityInc, we have achieved our explicit goal of creating a rich and powerful Career & Jobs center, in an innovative space," says Babbalu president and founder Rene Rodriguez. "The choice was easy. When we started searching for a partner that is effectively and creatively engaging Latino web visitors, Babbalu.com was our number one choice," states Carolynn Johnson, vice president, business development of DiversityInc Media.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional



With the increasing use of the Internet and a climate of digital transparency, are you sure you know the actions you should take to ensure that you are effectively managing your reputation online whether that be the reputation of your corporate brand, your employer brand or your personal brand?

Well that's the subject we will be covering in this week's Biz Growth Live Teleseminar Masterclass when I'll be in conversation with Rich Klein, VP of Beckerman Public Relations who has more than 25 years of experience in public relations and journalism to Beckerman Public Relations, on Monday 14 July 2008 at 1pm ET (6pm Dublin and London).

Here are the details of the Masterclass:

DATE OF THE ONLINE REPUTATION MASTERCLASS: Monday 14 July 2008

TIME OF THE ONLINE REPUTATION MASTERCLASS: 6pm Dublin and London/ 1pm ET/10am PT

INVESTMENT: FREE

REGISTER: Register here by subscribing for our newsletter if you are not already a member of our community and you will receive the dial in number.

  • How the role of PR is changing for businesses given the changing world of social media
  • The challenges in terms of managing our reputation online in this world of digital transparency
  • How to track and monitor your reputation online and offline
  • What actions you should take if conversations are taking place online about your brand that are far from favourable
  • What to do if the online commentary is personal - about you as a business leader
  • Guidance on best practice in terms of pitching to bloggers or the press
  • Tips to communicating in a crisis in a digitally transparent world?

If you have questions for Rich and I you can ask them by posting them here or on our live questions page or to our FriendFeed room.

Don't forget to join me for this Biz Growth Live call as this is becoming an increasingly important subject and impacts our effectiveness in attracting and retaining clients.

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog


Many have said that the demand for Physical Therapy and Occupational Therapy is on the rise as the baby boomer generation ages. As a result, the need for more physical therapists and occupational therapists are needed to meet this demand. Recently some of the PT and OT faculty at the Univeristy of Illinois Chicago did a research study on current trends and the future outlook for therapists. Here is one of the major findings from the study.

Their critical finding is that increased demand and a reduced number of new graduates in the fields have resulted in shortages in all geographic regions and practice settings. They also found that future opportunities for OTs and PTs will be focused on older adults, children/youth, and prevention and wellness.

How this will affect the profession as a whole and the patient outcomes requires more attention at this point. We do know that the support of schools and therapists alike are important to keep the profession alive.


Article courtesy of RehabCare Student blog. RehabCare provides college recruiting for Physical Therapists, Physical Therapy Assistants, Occupational Therapists, Occupational Therapy Assistants and Speech Language Pathologists.


Are you a company who would like to have their products and services featured by leading bloggers or podcasters who connect with your target audience?

Well here's a quick lesson on what not to do.

I get pitched with stories every week by PR agencies and companies and I possibly give the pitches more consideration and attention than many bloggers and podcasters. I do try to reply to emails where I can but with hundreds of emails arriving each day, some I am afraid get the big D key.

This week received one of the worst pitches ever from an Irish company.

The company just emailed me a one sentence email with a link to an articles where they had been featured in the main stream press.

Here are three of the many mistakes they made in the pitch:

  • there was no personal connection in the email to me about why the story may be of interest to me and my readers
  • they did not give me anything of value to bring to my readers - no inside scoop so to speak or an offer of speaking to me to answer any questions
  • they made me click through to read the article in the press - many bloggers won't take that extra click - and what's more the article in the press was at best boring and certainly not newsworthy.

Busy blogger's are like journalists - they want an inside and unique story that is going to be of value to their readers and they don't have time to have to go into hours of research.

On this particular occasion I did email a list of questions back to the company for them to answer and will consider writing about their product dependent on their reply. Believe me most other people would have given them the big D - I take the approach that I'd like to help people understand how to pitch a story so that they won't have similar problems the next time.

What I think I will do is have some links to articles about how not to pitch to bloggers on my contact page.

What would you advise someone who is going to pitch you?

Krishna De.jpgArticle by Krishna De and courtesy of Biz Growth News blog

Two New York Times items today create a useful, if discouraging, overview of the way the American reliance on employers to provide health and pension benefits hurts our economy (and health). One explores how collectively-bargained benefit commitments hampered GM and left it vulnerable to collapse. The other discusses the massive lack of health coverage in the small business sector and how states are attempting to remedy it.

Read the whole article here

george lenard.png Article by George Lenard, the originator of George's Employment Blawg, has over twenty years of experience in all aspects of labor and employment law, including preventive law as well as litigation. His special interests include employment discrimination, sexual harassment, and noncompetition agreements. He is currently a managing partner with Harris, Dowell, Fisher & Harris, L.C., in St. Louis, Missouri, and lives in the suburb of University City with his wife and family.

Following Recruiting 2008 Conference & Expo last spring, recruiting professionals attended Kennedy Information's Sourcing Summit. With his presentation of "Internet Sourcing at Lightning Speed," Shally Steckerl, chief cybersleuth at JobMachine, headlined the event, which featured the participation of a large collection of thought leaders, and was replete with leading-edge ideas and advice on the many facets of a critical recruiting activity: the sourcing of qualified candidates.

For instance, in "Sourcing Hard-to-Fill and High Level Positions," Chris Murdock shared with attendees the unconventional tactics he has used to identify and woo techies to Yahoo! as the company's executive sourcer and knowledge manager. Guatam Godhwani, co-founder and CEO of Simply Hired, then walked the audience through a chronology of the Internet's past, Web 1.0--when he was co-founder and CEO at AtWeb--its present (Web 2.0), and the yet-to-full-materialize Web 3.0, which he and others have predicted will be an expression of the Semantic Web, with far-reaching implications for Web search and, by corollary, also sourcing. Godhwani's presentation, "Online Recruitment Made Simple," was billed as a "how-to guide for tapping into the online recruiting market to attract and retain the new generation of talent."

Next up was Tad Goltra, vice president and general manager for Zoominfo's Recruiting Business Unit, who moderated a spirited panel discussion titled "Measuring Sourcing Success." In it, Murdock joined both Andrew McCarty, ParSearch sourcing manager for Parson's Talent Acquisition Group, and Angela Harper, corporate recruiting manager for Las Vegas' Harrah's Casino & Hotel, to debate the wisdom of and ways to measure and quantify or qualify the effectiveness of sourcing tactics and campaigns. "What we're doing is providing staff that is billed to a client," said McCarty. "Only quantitative metrics will yield the information you need for that."

After lunch, where attendees enjoyed the opportunity to dine and talk shop with the day's presenters, Krista Bradford, founder and principal of The Good Search, laid out "The Art of Recruiting Passive Candidates." Passive candidates are at once recruiters' Holy Grail and a unique breed of candidate. Recruiting them requires an entirely different approach than do their active counterparts, according to Bradford, who stressed that recruiters must learn how to win passives' trust quickly. To achieve this, she said recruiters must soft-sell passive targets and shared with the audience an e-mail template reflecting this approach.

Steckerl then moderated "Ask the Experts: A Sourcing Summit Town Hall," which summarized the day's at once sprawling and indispensable subject matter by bringing together those who had already presented plus Dave Mendoza, master cybersleuth at Dave Mendoza & Associates, who evangelized on the utility of niche microsites as a draw for passive candidates. Prompted by the audience, Steckerl delineated the many uses of blogs and blogging for recruiters. SimplyHired's Godhwani then launched into an explication of Web 2.0's importance to recruiting, namely large-scale communities. Blogs, in this vein, are micro communities. He also advised recruiters to engage these communities by becoming participating members, urging recruiters not to push or pull online communities by pitching them or otherwise acting sales-like.

Marking the final day of Kennedy Information's events in Las Vegas for 2008, Sourcing Summit was an unmitigated success, drawing highly favorable reviews from attendees and presenters alike. Similar subject matter and agenda are planned for RCE in Orlando, Fla. As the agenda takes shape, readers are encouraged to visit the November event's website.


Article by Brent Skinner and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

U.S. Citizenship and Immigration Services (USCIS) reversed its announcement a few weeks ago requiring all employers to use a new I-9 form. Despite the fact that many companies have already made the change, the USCIS apparently changed its mind and is instructing all employers to go back to the old form.

You can access the correct form here.

The I-9 form is used to verify employment authorization and must be completed at the time of hire for all employees.

Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.

Every once in a while I like to highlight some of the great things going on in our nation's collegiate therapy programs. Previously we have spotlighted the University of Florida and the University of Kentucky for their student-run free healthcare clinics. Today's spotlight is shinning on the Ohio State University PT program. Last December they embarked on a volunteering trip to Merida, Mexico as the "first-of-its-kind elective course for PT students". While in Merida, students volunteered their time in clinics, schools and nursing homes. Through their trip they "worked with children and elderly people with disabilities, led group exercise sessions, repaired wheelchairs--and remembered what had drawn them to the profession in the first place."

Take a look at the video showing the students volunteering their services and enjoying their time in Merida! It truly looked like it was a great learning experience for all. Ashley Kulju, OSU PT student, said "This trip just gave me a whole different perspective... I learned so much, not only just about physical therapy but just about people and how I learn, how others learn, how to work in a team."

The Physical Therapy department plans to offer the trip to students each December as one of Ohio State's global service learning courses. Way to go Ohio State PT's.


Article courtesy of RehabCare Student blog. RehabCare provides college recruiting for Physical Therapists, Physical Therapy Assistants, Occupational Therapists, Occupational Therapy Assistants and Speech Language Pathologists.

Following the introduction of a new student recruitment service, IT training provider Computeach, is leading the way in plugging the IT skills gap. Many businesses across a variety of sectors are already dealing with the repercussions of the IT skills shortage, with many companies dealing with unfilled essential vacancies while the search continues for the skilled and available IT professional. In an effort to tackle this issue head on, IT training company's, recruitment service has partnered up with leading businesses, including Dell, Siemens, Virgin Media and Cable and Wireless, to provide staff with an aptitude for IT. Katie Jansz from Siemens explains, "We have appointed a number of recently qualified IT staff to work across a variety of positions. Many of them have very diverse career backgrounds and have funded their own training to enable their career change. We find that these individuals have a real sense of motivation and accomplishment; some having raced through their training courses, such is their determination to succeed." MaryAnne Clayton, Head of Recruitment and Careers at Computeach adds, "The majority of our students come from industrial backgrounds, many of whom have never written a CV, attended a formal interview or worked within an office environment. Yet they have demonstrated, through funding their own training courses with us, an ability and drive for IT. This, accompanied with the qualifications they're studying towards, makes them extremely attractive candidates for employers."

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

Web 2.0 social networking communities such as YouTube and MySpace are proving to be effective tools in the recruitment efforts of the International Brotherhood of Electrical Workers (IBEW) and the National Electrical Contractors Association (NECA). "The Internet has long been a critical component of our recruitment strategy," says Ed Hill, president of IBEW. "Now, with the phenomenal popularity of social networking communities, we have additional online vehicles for delivering our message of opportunity to a new generation of workers," Hill adds. In Portland, Oregon, NECA and IBEW Local 48 have launched a major educational outreach and recruiting effort targeting teens and young adults through MySpace and other social networking sites. The pilot initiative harnesses videos of on-the-job apprentices and an interactive blog to capture and engage the key demographic. Meanwhile, in Ohio, the NECA/IBEW Cincinnati Electrical Training Center has channeled the power and reach of YouTube to capture the attention of potential recruits through short videos exploring life as an apprentice. Dozens of other locals, from Alaska to Illinois to New Jersey, have recently created YouTube, MySpace and other social networking sites to promote recruitment., "The days of relying just on word-of-mouth to build a skilled workforce are over. "Today, we need to explore every available avenue to reach young people. And connecting with potential recruits becomes even more critical given the impending labor shortage faced by the electrical and information systems industries as power demands increase and baby boomers retire," says NECA president E. Milner Irvin.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


As the job application process increasingly moves online, some job seekers might be tempted to think a formal cover letter is no longer necessary - not so, a new survey suggests. According to the study, conducted by an independent research firm and developed by OfficeTeam, a staffing service specializing in the placement of highly skilled administrative professionals, 86% of executives claim cover letters are valuable when evaluating job candidates. Moreover, eight out of 10 managers say it is common to receive electronic resumes accompanied by cover letters. Of the executives surveyed, when asked about the worth of a cover letter accompanying a prospective job candidate's resume, 63% claim somewhat valuable, 23% state very valuable, and 14% indicate not valuable at all. It is interesting to note that when a resume is sent electronically, 43% claim it is somewhat common for it to be accompanied by a letter of introduction or cover letter, 37% say it is very common, 18% suggest it is not common at all, and 2% don't know. "Submitting a resume without a cover letter is like not shaking hands when meeting someone for the first time," says Dave Willmer, executive director of OfficeTeam. "Those who aren't including cover letters with their resumes are missing an opportunity to make a good first impression and set themselves apart from other job applicants." Willmer further adds that, "A cover letter should demonstrate the applicant's knowledge of the company, highlight applicable skills and work experience, and explain any resume anomalies, such as extended employment gaps."

As the job application process increasingly moves online, some job seekers might be tempted to think a formal cover letter is no longer necessary - not so, a new survey suggests. According to the study, conducted by an independent research firm and developed by OfficeTeam, a staffing service specializing in the placement of highly skilled administrative professionals, 86% of executives claim cover letters are valuable when evaluating job candidates. Moreover, eight out of 10 managers say it is common to receive electronic resumes accompanied by cover letters. Of the executives surveyed, when asked about the worth of a cover letter accompanying a prospective job candidate's resume, 63% claim somewhat valuable, 23% state very valuable, and 14% indicate not valuable at all. It is interesting to note that when a resume is sent electronically, 43% claim it is somewhat common for it to be accompanied by a letter of introduction or cover letter, 37% say it is very common, 18% suggest it is not common at all, and 2% don't know. "Submitting a resume without a cover letter is like not shaking hands when meeting someone for the first time," says Dave Willmer, executive director of OfficeTeam. "Those who aren't including cover letters with their resumes are missing an opportunity to make a good first impression and set themselves apart from other job applicants." Willmer further adds that, "A cover letter should demonstrate the applicant's knowledge of the company, highlight applicable skills and work experience, and explain any resume anomalies, such as extended employment gaps."


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


On the heels of the wildly successful Facebook Recruiting Webinar, Hireability has set up two more training webinars on social networking.

July 23rd, at 12:00 CST, I'll be presenting through WebEx on building pools of passive candidates in MySpace. MySpace is the world's largest social networking site, and one of the most trafficked sites on the web. While social media snobs focus on Facebook, MySpace is not so quietly driving hundreds of millions in revenue, building brands and bands, and increasingly being incorporated into multichannel marketing campaigns to great effect.

As an open platform, MySpace allows you to easily customize your site. Don't be fooled by what you see on your 13 year-old son's profile - there's gold in them thar hills.

And I'm going to show you how to get it.

We'll be learning profiles, sourcing, searching, and how to market to and from your MySpace page. And most important, you'll learn how to make more placements from a site that has over 100 million profiles.

To sign up for this webinar, head on over to Hireability for the Social Media Headhunter Series on Recruiting Using MySpace.

Jim Durbin.jpgArticle by Jim Durbin and courtesy of StlRecruiting.com



Focus on Career Data to get a yes! for the Job Offer


The meeting with a hiring manager, as every recruiter knows, is the key first step in a new assignment, focused on gathering information to fully understand the requirements for a position. The meeting is a great opportunity for the recruiter to identify the job roles and assignments that impact career growth and development, key selling points when a job offer is extended.

A little perspective: today's job seeker is focused on building skills and qualifications, determined to have a career, not just a job. The career issues derived from the meeting with the hiring manager are vital to making the case and getting an acceptance of an offer. The questions to present to a hiring manager to understand and sell the career opportunity are:

Strategic Plan
"Our division is composed of marketing, sales, operations and service plus (insert specialty niches). We have vital goals to accomplish...." Hiring manager Questions: What are the two or three key performance contributions that you need from the new hire? How do you foresee the person performing the assignments to fulfill expectations?

Management Values"Our company has a strong commitment to building a corporate culture where the contribution of each employee is valued and recognized, where we value our relationships with customers/clients and...." Hiring manager Questions: How do you see this person impacting our commitments to our corporate culture? How much autonomy and decision-making will the person have in contributing to the values of our corporate culture?

Relationships
"The new person will interact with various areas of the company as well as organizations external to the company, such as suppliers, customers, alliance partners, regulatory agencies, etc." Hiring manager Questions: What are the two or three key relationships for the position that will have high impact on performance of your area? How will you coach and mentor the new hire to fulfill the needs for effective relationships?

Team-Building"Teams are formed to accomplish specific, measurable assignments and meet needs that are better addressed through a blending of talents. Teams can be assembled for a variety of tasks, but share common characteristics of a well-defined mission, both measurable and time-based, plus tasks and accountabilities per team member, ownership of the process and goals by all members, and recognition for individual and/or team accomplishments. " Hiring manager Questions: Given the team-based performance methods that your group has, what roles will the new person play? Team leader? Subject-matter specialist? What will he/she take ownership of?

Continual Learning
"Candidates in today's job market are focused on professional growth and development." Hiring manager Questions: How does this opportunity add value to the career of the new hire? What are the new skills that he/she will develop over time that enhance his/her career? Are there professional certifications for the field that the person should fulfill over time to continue in the role?

Rewards
Hiring manager Questions: How will the new person be tracked for performance? What are the performance expectations for the first three months, six months and first year? How will he/she be recognized and rewarded?

Getting to an enthusiastic yes! requires the recruiter to:

  • Get great information on the key elements of the position that have impact on both job performance and career;
  • Qualify and establish the match between the job and the skill sets of the candidate;
  • Share the career issues with the selected candidate to gain commitment to the opportunity;
  • Close the deal with an offer focused on the career of the candidate.

Good recruiters have deep understanding of the connectivity of career goals of candidates, the career development opportunities of their assignments and closing the deal.


Article by Bill Broderick http://www.recruitingtrends.com/advisory_board/tony_lee.html and courtesy of Kenndy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


To many employers, the Millennials (aka: Gen Y) entering our professional work environments are a mystery. And research shows they are certainly a unique generation that has no trouble telling employers what they want, and need, to be happy at work.

Here are 6 effective tips that Boomer and Gen X bosses should consider to effectively retain their valuable Millennial talent:

1. Constant Contact: Robert Half International and Yahoo! HotJobs polled more than 1000 Millennials about what they wanted from an employer, and over 60% of them responded that they wanted to hear from their managers at least once a day. They want to communicate with you often so make it happen or they will leave!

2. Praise Culture: Millennials need praise. If they are not feeling "valued" they will leave. Many well-known companies are shifting to a "praise culture" to retain them...and it improves retention of their Boomer and Gen X employees, too!

3. Rapid Advancement: Millennials feel that having to "pay their dues" is just occupying space for no good reason. If a Millennial employee is truly qualified for a promotion, many companies now offer it, versus giving the position to someone that has simply been at the company longer.

4. Cubicle Shackles: Millennials have a very hard time understanding why they need to be sitting in a cubicle to do their job. With modern technology, they want the flexibility to work anytime, from anywhere, and not have to always sit at their desk to get work done. Many companies are revamping their policies to provide more flexibility, and they're also using it as a recruiting "perk" to attract Millennials to their workforce.

5. Mentor Programs: This is key! Millennials have grown-up with a lot of guidance from their parents, society, and teachers. And they now expect this type of handholding at work. So, heed this advice! If your company, large or small, doesn't offer a formal (or informal) mentorship program, create one.

6. Curt Communication: Many Millennials have been raised "respected" by our society and by their parents. The old saying, "A child should be seen and not heard" was eliminated when they were born. They have a very hard time working for managers who possess a curt communication style, and they will not tolerate being spoken to in a disrespectful manner for very long.

For more tips about attracting, recruiting, managing and retaining Millennial talent, and improving your overall Generation Relations, visit this popular blog: http://blog.generationrelations.com

Article by, Lisa Orrell, Millennial & Generation Relations Expert, Author of "Millennials Incorporated." Lisa Orrell is the author of the popular book, "Millennials Incorporated" (on Amazon), and is an in-demand consultant and speaker about Millennials & Generation Relations. She has been a featured expert on MSNBC and in many publications. For more info about Lisa and her speaking topics, visit: www.TheOrrellGroup.com


Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

Click here for an interesting article in Workforce Management regarding the effect of rising gas prices on U.S. workplaces.

I was interviewed by the author, Mark Schoeff, and gave him Manpower's perspective. We recently conducted a survey in which we found that gas prices haven't had a huge impact yet on employee behavior. That said, we're big fans of flexible work options such as telecommuting and compressed workweeks to help attract and retain employees in today's economy.

On a personal level, if gas prices hit $5 a gallon I'm going to sell my car and start roller-skating to work.


Mark TothArticle by Mark Toth, Chief Legal Officer of Manpower's North American operations, and courtesy of Manpower Employment Blawg. Mark also serve as Chief Compliance Officer and Vice President of Franchise Relations and serve on our Global Leadership Team, North American Lead Team, Executive Diversity Steering Committee and Sarbanes-Oxley Steering Committee.

August is quickly approaching for the Graduating Class of Occupational Therapy Students at South Texas College in Mission, Texas. So what does that mean? Interviews, Interviews and more Interviews!

The COTA Class at STC was kind enough to invite me out to their Campus during lunch on Tuesday June 24th to host a Seminar on Interviewing. The presentation was a great transition to their wrap up week as these students were working on drafts of their resumes to provide to their Program Director for proofreading and feedback. We have all interviewed before, some of us more than others, but I always think it is nice to brush up on some of those skills and to hear what employers are wanting. As these professionals enter into a field that is in high demand they will be putting these skills to the test. Over a Turkey Sandwich from Jason's Deli, we covered such topics as; professionalism, being prepared, things to think about and being confident. To help reinforce these tips and leave a more lasting impression I brought along our Program Director at Mission Nursing and Rehab, Kevin Lindsey and Joti Sandhu, Director of Operations for South Texas. Some of these students will be interviewing with Kevin for positions at his facility or a Program Director just like Kevin. He got to share some of his stories on successful and not-so-successful interviewees he has had in the past that hopefully the students learned from.

We had a great afternoon at STC with the students and hope they walked away feeling better prepared and confident for those upcoming interviews. Thank you for the invitation and making us feel so welcome. I hope to be back for another visit soon!

Article courtesy of RehabCare Student blog. RehabCare provides college recruiting for Physical Therapists, Physical Therapy Assistants, Occupational Therapists, Occupational Therapy Assistants and Speech Language Pathologists.


Hello!

I realize that people from companies of all sizes read my blog, so this post may not be "big news" for those of you from large companies with formal internship programs. But I am constantly amazed by how many small business owners and/or people from mid-sized companies don't even think to contact their local colleges to hire Gen Y interns.

Yesterday I decided to find a PR intern to assist with my PR and publicity efforts (since the professional publicist I hired proved to be a big waste of money). Normally I contact SJSU (where I graduated from) in April to start finding an intern for summer, but this year I got a bit behind. So I thought it was a total long shot this far into summer, but went ahead and posted on Craig's List just to see. I figured if I didn't get any nibbles I'd just wait to hire someone in the fall semester.

But, to my surprise, I received about 10 responses already! And one of the candidates seems great and is eager to start right away.

I've hired interns from SJSU off and on for about 10 years, and I'd say 99% of them have been great. Here are the benefits that most people are not aware of for hiring a college intern:

1. It's a requirement! Most all majors require an internship as a graduation requirement. For SJSU, the students (from the Journalism & Mass Communications Dept.) are required to do an internship for 240 hours for class credit. This means you can have them for several months, especially if they can only work about 15-20 hours per week.

2. They are cheap labor! At SJSU, the employer is only required to pay for the class units (around $500) so multiply that by 240 hours and you'll get my point. I, however, also offer "paid bonuses" for outstanding performance.

3. They are eager and ready to learn! Normally they understand they are not qualified to perform tasks that your seasoned staff does, so they are okay with clerical type projects (like up-dating your sales database, creating media lists, etc.).

4. They know technology and social media! You can have your intern create your presence on MySpace, FaceBook, SecondLife, etc. They can set-up a blog for you, or coordinate a webinar for you! These are the areas that I find most small and mid-sized companies need help with, so hire an intern!

5. They know new systems! If you feel that your current system for sales, communication, project management, and/or online marketing could use improvement (like setting-up a system for deploying e-newsletters), give them the task of finding a better system and implementing it.

6. You can test them out! If you think you'll be ready to hire a full-time, entry level, employee within a few months, you can "test drive" someone as an intern. If they perform well, you have just found your new employee when they graduate.

As you can see, there are many benefits to hiring an intern! And you can contact the college directly (once school is back in session) and they will (typically) post your job listing on their internal "internship request" board. I only posted on Craig's List this time because I knew school is basically closed until late-August.

So contact your local college and arrange to bring on an intern for the fall semester. Or even try to find one now. Support your local colleges AND support your local Millennials!

Bye for now.

Article by Lisa Orrell, Millennial & Generation Relations Expert and courtesy of Lisa's Generation Relations Blog


Online recruiting technologies hits a new milestone as FaceContact.com, an innovative site that rewards individuals for successful job referrals, announces it has more than one million dollars in available rewards and referral bonuses. Companies recruiting for open positions or contractor opportunities are able to choose among countless websites when posting their job descriptions. The difference between FaceContact.com and these sites is that the client can establish a referral bonus to be shared by the individuals in the referral chain that assist the company in making a successful hire. "We're thrilled with this new milestone," says Chris Brown, VP of FaceContact.com. "Our site is the only one that helps companies find the job candidates they're looking for by harnessing the power of referral bonuses." Furthermore, the company attributes its success to prominent trends in human resources. According to the CXR 2007 Annual Source of Hire Study, referrals from employees, alumni, vendors, and other parties lead to 29% of all external hires. Industry experts often state that, "Every third referral turns into a hire, but referrals are not leveraged as well as they could be," despite their importance in U.S. hiring practices. Renowned for its innovative approach to recruitment and referral tracking, FaceContact.com is pioneering the phenomena of crowd-sourcing and contingent recruitment: a 360° approach designed to help companies using existing networks to obtain valuable referrals when recruiting. The expansion of social networks like LinkedIn and Facebook makes it easy to manage large numbers of contacts. FaceContact.com adds the lure of a referral bonus to these.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional

According to the Bureau of Labor Statistics (BLS), the unemployment rate for the month of June held at 5.5%. Job growth continued an upward trend in health care, food services, and mining while employment continued to decline in construction, employment services, as well as manufacturing. According to BLS, the employment trend within the health care industry saw, over the month, a gain of 15,000 jobs, although the increase is only half the size of the average monthly gain during the prior 12 months. Specifically, employment saw growth in ambulatory health care services, adding 13,000 jobs. Since June 2007, the health care industry added 348,000 jobs. Conversely, the number of manufacturing jobs continued to decline in June with a loss of 33,000 jobs, bringing losses over the past 12 months to 353,000. Job losses were widespread throughout the industry, with notable declines in fabricated metal products (-9,000), printing and related support activities (-6,000), and wood products (-6,000). Employment in motor vehicles and parts edged up however, adding 6,000 jobs - largely reflecting the return of workers from strikes and related shutdowns. Furthermore, professional and business services employment dropped in June recording a loss of 59,000 jobs; of that amount, -39,000 occurred in temporary help services. So far this year, monthly job losses in temporary help services have averaged 26,000 compared with average declines of 7,000 per month in 2007.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional



While I am on the subject of work-life balance and quality of life I thought I'd talk about knowing when to say when. If you work from home or carry a Blackberry, you probably know what I mean.

I usually start my day around 8 AM and I "end" my work day around 5 or 6. I may stop working for Sodexo at that time, but my day is far from over with two kids to feed, sports practices, and general family time. My children are young so they go to bed early at around 8 PM. Every night at this time I feel a magnetic pull from my office. And even though my husband will be downstairs typing away on his Blackberry, he will come searching for me to reprimand me for, "checking my emails one last time."

So which is worse?

The fact that his Blackberry is attached to his hip until he puts his pajamas on or the fact that my office computer alerts me to late night emails from my boss that I will often get up and out of bed to check?

Who has it better?

The working parent who drives and hour or more to work every day, stays for 9 or more hours, and then drives another hour or more home or me - the working parent who doesn't have a commute to work but is connected 24 hours a day? We're all different. Some people like to leave their office and not think about work until the next morning. Some people can't stand the thought of commuting to a job. Personally, I like being so connected all the time.

And where is the balance?

Penelope Trunk's latest blog entry is about this very subject and I couldn't agree more with her - the balance will come when we learn to prioritize. I can (and do) totally shut down my computer so I can't hear the late night email alerts from my boss knowing that I have a hard time resisting the urge to get out of bed to check what he has sent. For me, balance is achieved when I set expectations and prioritize my responsibilities.

With work-life balance being a key tool for employee retention most employers (like Sodexo) know they have to be flexible in order to keep their employees happy. The Generation Y "kids" are forcing companies to think more creatively about work-life balance and that's a good thing for us "older kids."

Courtesy of Sodexo Careers Blog Making every day a better day.



OK I do have to apologise, not necessarily for the title but my complete absence from the blogosphere for over a couple of weeks. I must admit I have had a complete aversion to my computer recently, I just cannot look at it after 6pm. I do not know how others find it, but it has taken it's toll mentally after having read so many post till the early hours for more than 2 years, something had to snap. At the weekend I don't care how many visits I had or what emails I have received, whereas in the past I was going frantic not knowing!!

What I think made it worse is every day I said to myself I need to write a post, the pressure was making it worse, but an email I received from an ex college has motivated me to click on "write a new post", thanks to Nicola.

The article in question was by Nick Halstead, entitled "10 Reasons why I hate Recruitment Agents", what made it stand out was that it was from a client's perspective not a candidate's. What I think it shows is that clients are not so stupid, as some recruiters may think. So it doesnt surprise me that Nick should think we are scum!

I am not going to go into all of Nick's comments because if you are a recruiter worth your salt, you will understand the value of his comments and if you combine this with Emma's post on louises blog "How to get a client to take your call seriously" then you have all the amunition you need to succeed.

But for me the same thing still applies be honest and treat everyone with respect and professionalism and will not go far wrong, still at least Nick knows we can do a good job sometimes.

Article by Stephen Fowler and courtesy of Recruitment Views blog.


While education had the lowest, the construction, automotive and retail industry segments had the highest criminal record hit ratios in 2007, reveals a new employment screening report whose research finds that convictions stemming from employment screening between the years 2005 and 2007 grew by 17.6%: from 8.5 % in 2005 to 9.1% in 2006 and 9.5% in 2007.

Compared to 2006, upward movement continued for a number of trends in 2007, according to the annual Hit Ratio Report, a survey of industry-specific hit ratios for 13 industries, from Kroll:

  • Food services criminal red flags grew from 12.1% to 13.4%
  • Manufacturing criminal red flags grew from 11.6% in 2006 to 12.6% in 2007
  • Employers are conducting more thorough, multi-jurisdictional background checks on the individuals they hire
  • Employers are screening a greater population of their staff, as well as temporary employees, vendors, and consultants

Additionally, applicants in 2007 to financial institutions and healthcare entities had criminal record hit ratios of 11.7% and 16.8%, the survey indicates. According to the Kroll data, there was also a continued trend in the number of qualifications that could not be verified, as well as discrepancies from what applicants stated before being hired, also rose, the data shows.

Among healthcare applicants in the data set, more than 50% had employment histories that could not be verified or that had a material difference in what the applicant stated vs. what the former employer reported. The same indicator was more than 44% for the financial services industry. Furthermore, the number of discrepancies for professional license verifications among financial services applicants was 40.3%.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


As I sat at my computer this afternoon wondering what I should blog about today I looked up at my bulletin board - this board is what I look at every day. This board is my life right now. It has a little bit of work and a little bit of home and it's all in one place. My work, my kids, my husband... my life. Connecting the dots between personal and professional responsibilities allows me to maintain work life balance and quality of life.

Work-life balance is a key tool for employee retention and was the subject of an article published last month in Workforce Management that looked at recent surveys indicating more employees are actively searching for better work/life benefits.

What about you? Are you happy with your work/life balance and quality of life?


Courtesy of Sodexo Careers Blog Making every day a better day.


Nobscot Corporation, a provider of online software tools, announces an automated new hire survey system, FirstDays, designed to help companies reduce new employee departures by identifying organizational weaknesses in recruitment and onboarding practices. The new online software package provides customizable employee and supervisor surveys along with point-and-click reporting tools that expose problems ranging from poor candidate evaluation and expectation-setting to unfriendly co-workers, poor on-the-job communication and failure to convey company goals. In addition, the software also targets the widespread problem of early attrition. In fact, a 2007 study found that one-third of employers experience a hiring failure rate of 10% to 25% within the first year, while another one-tenth claim an estimated 25% to 50% of their new hires leave within the same period. According to Nobscot, using methodologies developed for its WebExit exit interview platform, FirstDays enables HR managers to improve new hire retention with tools that include: new hire surveys related to the work environment, management, company, employee orientation program and the job itself; supervisor/manager surveys designed to ascertain the quality of both the hire and the hiring process; as well as point-and-click reports, that offer easy-to-read charts and graphs, which aggregate survey responses. "Everyone worries about recruiting the right people and getting them on the right track once they are on board, but most organizations fail to take the most obvious step to improve the process: ask the employee what's right and what's wrong," explains Nobscot CEO Beth N. Carvin. "We developed FirstDays to gather this information in an automated manner, get at the root of any problems, and help companies do a better job of bringing early attrition under control."

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


With a troubling supply-demand ratio of high potential talent, recruiting and hiring managers are required to position themselves to achieve competitive recruiting advantages through improved planning and execution, according to Vangent's new white paper, "10 Megatrends Impacting Corporate Recruiting: A Strategic Perspective." The white paper summarizes ten major trends that are reshaping the global landscape of corporate recruiting, highlights key strategies for responding to these trends, in addition to presenting three case studies that focus on talent acquisition best practices. In this white paper, Dr. John W. Jones, a noted Industrial-Organizational Psychologist, breaks down the recruiting megatrends into two major categories. The first five trends deal with strategic positioning and the scarcity of relevant talent. Trends six through ten discuss new perspectives on the recruitment process along with new recruitment technologies. The ten megatrends as described in the white paper are:

Strategic Positioning & Talent Scarcity:

  1. Strategic Alignment of All Recruiting Efforts
  2. Conceptualizing Corporate Recruiters as Brand Managers
  3. Intensifying Generational Shifts in U.S. Workforce
  4. Embracing the "Free Agent" Talent Force
  5. Tightening of the Global Labor Market
  6. New Perspectives & Technologies:
  7. The Retention Imperative for Internal Recruiting
  8. Aligning Recruitment with Risk Management
  9. Deploying the Next Generation of Applicant Tracking Systems
  10. Web 2.0 Collaboration Technologies Infiltrating Recruiting
  11. Managing Recruitment as a Decision Science


New Perspectives & Technologies:

  1. The Retention Imperative for Internal Recruiting
  2. Aligning Recruitment with Risk Management
  3. Deploying the Next Generation of Applicant Tracking Systems
  4. Web 2.0 Collaboration Technologies Infiltrating Recruiting
  5. Managing Recruitment as a Decision Science

"Organizations are progressively transforming their human resource function into a strategically aligned Human Capital Management (HCM) environment that leverages highly talented workers as a major source of business success and competitive advantage," says Dr. John Jones, Vangent's Vice President and Chief Scientist. "Accordingly, it is important that talent acquisition leaders can identify, understand, and proactively confront the vital trends that impact their ability to attract and retain a premier workforce." To download a complimentary copy of this white paper, please visit: www.vangent.com/RegistrationForm.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


A new kind of leadership is emerging in lieu of a tough economy reveal findings of the 2008 Management Action Programs Inc. (MAP) Quarterly CEO Survey conducted by Vantage Research. In fact, many CEOs are refraining from making bold, sudden business moves opting rather to hunker down and focus on building up the business. With this change in drive and direction, CEOs are fine-tuning internal operations by bolstering the quality of company culture, internal communications and customer service. These changes are expected to help companies stay on track while the economy hovers in uncertainty. Of the CEOs surveyed, 73% claim that economy won't improve for at least 12 months. What's more, MAP's study indicates that in coming to grips with the long-term realities of the slowdown, these CEOs have completed most major business moves, such as cost-containment and workforce reduction. Now, these leaders are more involved with reassuring and supporting employees by frequent, mostly face-to-face updates about company financials, results and strategies. According to Lee Froschheiser, president/CEO of MAP the MAP survey results highlight the major significance of strengthening business fundamentals and, especially, communication - clear communication being key to a business leader's success. "This means that to properly manage and grow a business through tough times, you must be an effective, compelling communicator," Froschheiser says. "Great CEOs are doing this by implementing regular meetings, adopting a transparent leadership style, and creating a very candid workplace culture. They're also boosting company-client communications with better customer-service. These changes produce an open environment, which is the necessary breeding ground for establishing successful strategies and achieving a company's goals."


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


A new kind of leadership is emerging in lieu of a tough economy reveal findings of the 2008 Management Action Programs Inc. (MAP) Quarterly CEO Survey conducted by Vantage Research. In fact, many CEOs are refraining from making bold, sudden business moves opting rather to hunker down and focus on building up the business. With this change in drive and direction, CEOs are fine-tuning internal operations by bolstering the quality of company culture, internal communications and customer service. These changes are expected to help companies stay on track while the economy hovers in uncertainty. Of the CEOs surveyed, 73% claim that economy won't improve for at least 12 months. What's more, MAP's study indicates that in coming to grips with the long-term realities of the slowdown, these CEOs have completed most major business moves, such as cost-containment and workforce reduction. Now, these leaders are more involved with reassuring and supporting employees by frequent, mostly face-to-face updates about company financials, results and strategies. According to Lee Froschheiser, president/CEO of MAP the MAP survey results highlight the major significance of strengthening business fundamentals and, especially, communication - clear communication being key to a business leader's success. "This means that to properly manage and grow a business through tough times, you must be an effective, compelling communicator," Froschheiser says. "Great CEOs are doing this by implementing regular meetings, adopting a transparent leadership style, and creating a very candid workplace culture. They're also boosting company-client communications with better customer-service. These changes produce an open environment, which is the necessary breeding ground for establishing successful strategies and achieving a company's goals."


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


MEP Jobs, a job board for the HVAC, electrical, and plumbing industries, recently released a new white paper, "Relocation and Recruiting: a how-to guide for MEP organizations" The study paper explains why and how companies should consider using relocation as an effective part of their overall recruitment strategy. "For many MEP companies, the local labor market is tapped out - so they have to use relocation to find the right skilled candidates," says John von Harz, president of MEP Jobs. "Our paper, which is based on both research and experience with MEP employers, helps companies avoid the pitfalls of relocation and turn it into a plus." Topics in the whitepaper include: determining why a candidate should consider relocating; preparing an enticing and effective relocation offer; as well as protecting company interests. To download a copy of the white paper, please visit: www.mepjobs.com.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


Accolo Inc., a specialist in Recruitment Process Outsourcing (RPO) for small and mid-sized companies, recently announced that the company is preparing for future growth and industry leadership with the opening of new offices in Chicago and New York as well as the launch of an upgraded version of its website. "Accolo has emerged as an invaluable resource for executives tasked with overseeing HR functions, in-house human resources managers and job seekers looking for the next great step in their careers," says John Younger, CEO, Accolo Inc. "We are extremely excited about this next stage in Accolo's growth as we expand the company into Chicago and New York while introducing creative new online tools for both companies and consumers alike." With a streamlined user-friendly navigation, the site, Accolo.com, now provides executives, HR professionals and job seekers with new online community tools and free resources to assist companies and their prospective employees. The new site features a robust library of Accolo's trademarked "Bright Papers," the company's white papers, which provide readers with thought leadership, industry intelligence and insight.

Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional


In the recently released Martha Finney edited book, Building High Performance People and Organizations, Derrick Barton, CEO of the Center for Talent Retention, authors a chapter, "Managers: The Key to an Engaged Workplace." Found in Volume II of the three book series, this chapter discusses not only what the real difference a manager makes in an employee's decision to engage in their work, but how engaged and productive they are, as well as their influence on an employee's decision to disengage and stay or leave. A specialist in employment engagement and retention, Barton outlines how organizational results are tied to employee performance, the crucial role employee engagement plays in that performance, and how managers can take action with each employee to significantly increase their engagement and decrease turnover. According to Martha Finney, editor, "The Center for Talent Retention's contributed chapter is one of the essential chapters in the book series because managers make a critical difference to employee engagement. This chapter goes beyond describing the impact managers make and tells you how to take action with your employees." Building High-Performance People and Organizations "connects the dots" so employers can maintain a loyal, satisfied, and productive workforce. The contributing author's insights will provide readers with cutting edge thinking in their fields of expertise. To download a free copy of the chapter "Managers: The Key to an Engaged Workplace" please visit www.keeppeople.com and click on the Resource page.


Article courtesy of Kennedy Information Recruiting Trends providing leading edge insights and strategies for the recruiting professional



Did you hear about Cinderella, the pig afraid of dirt?


This little piggy, named Cinderella, recently made national news because of her very un-piggy- like behavior.


While Cinderella's six brothers and sisters played around in the mud as pigs do, she stayed on the edge scared and shaking. Cinderella's owners were initially perplexed by the pig's reluctance to act like a pig, but further observation eventually led them to realize she was afflicted with mysophobia -- fear of dirt.


Owners Debbie and Andrew Keeble were at a loss, until they remembered the four miniature wellies used as pen and pencil holders in their office. They slipped them on the piglet's feet - and just like that into the mud she went. Now she runs over to Mr. Keeble so he can put her boots on for her in the morning before going out into the mud.
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As pointed out by ExecuNet, an online resource for recruiters and executives, the compassion shown to Cinderella by her owners, now can be translated into your work environment.


Just as Cinderella couldn't communicate her mud-phobia, your coworkers may also have a hard time vocalizing their need for help. If you take the time to help others, then perhaps when you need help yourself someone will be there for you too.

Courtesy of Sodexo Careers Blog Making every day a better day.

If your company is like many right now, you're struggling to respond to the changing economy. Whether or not you are considering downsizing, you certainly want to fully leverage your current resources to meet your customers' needs - including your technology, fixed resources, and human capital.

Career coaching, a specialty in the $1.5 billion coaching industry, has been proven to be one of the most powerful strategies yet to maximize both productivity and satisfaction within your company's human capital, yet it is underutilized in all but the most progressive organizations.

What is career coaching?
Though there have been dozens of articles on coaching recently, relatively few articles address career coaching specifically. Coaching is a process that creates interactions that connect people and allow for clarification of important and critical issues. Career coaching connects people with a deeper level of motivation than "just a job;" clients discover their passion and purpose to guide their decisions, empowering them to choose work they love, make a good living and still have a balanced life.

Career coaches are distinguished from career counselors and consultants in that they:

  1. Usually (but not always) work by phone instead of in person;
  2. Focus primarily in the present and future desired state for the client/employee, rather than the past as much therapy and counseling does;
  3. Leave more of the onus on the client/employee to find the solutions to their challenges, while the career coach serves as a masterful facilitator of that process
  4. Use assessments selectively, meeting the client where they are;
  5. Use a monthly or packaged services fee structure rather than an hourly rate as is customary in consulting.

There are at least three ways to use career coaching to recession-proof your staffing function: to enhance productivity, as part of outplacement, and for candidate coaching.

Enhance productivity and "Do More with Less"
In the current economic climate, many companies began their cost reductions by cutting back on training and/or coaching. But this can be "cutting off one's nose to spite one's face." Has the need for encouraging career self-management and employee initiative suddenly evaporated? Or,is the need for these key attributes increased now so that competitive advantage can be created in the newly evolving market?

Noted author and business leader Ken Blanchard, in a dialogue with his coach, Shirley Anderson, said this: "The biggest problem in human resources development is retention. And the key reason is that there is no one to share who they are, there is no ally or friend to pursue an agenda with. With coaching, people think twice about leaving, because they don't want to lose their coach."

Use internal coaches (or bring in external coaches) to enhance productivity of current staff. Providing this important ally for leaders, and helping staff left behind after a layoff chart their course for success (including overcoming any fear or other emotions left after the ax has fallen) can go a long ways toward ensuring that the company grows ever stronger.

Career coaching and outplacement
Offer career coaching as part of outplacement services. Many companies' outplacement services consist of a one-day workshop on job search, but do not follow up with coaching afterward. Research has shown that by adding coaching to a training opportunity, the improvement in performance goes from 22% to 87%. (This is even truer when a staff member is emotionally "shell-shocked" by a pink slip.)

Your coaches may find ways to match displaced staff with new positions within the company that are not being eliminated by reductions in force. And even if they end up going elsewhere, your firm has built good will so that when things improve, the door can remain open for that person to return.

Candidate coaching
Independent retained or contingent recruiters can offer career coaching services to the candidates they place. This helps them stabilize income during times when placements are slim, and also provides a new profit center for their business.

As an example, recruiter Jeff Garton had these results:

"One of my practice clients is still working with me, going on six years now. I coached him out of a major investment firm and now he's on his own and now is coaching some of his colleagues...so that client was worth just short of $100K since 2002. I have access to a whole group of clients I wouldn't have otherwise!"

If your company is not already offering career coaching to staff at all levels, having the staffing professionals learn to coach can be one of the best moves you can make, regardless of the economy.

Marcia Bench is a Master Certified Career CoachTM and the Founder and Director of Career Coach Institute, with over 22 years of experience in coaching and consulting, 21 books including Career Coaching: An Insider's Guide, and over 500 presentations to her credit.