Ask. Then Shut Up.
Not too long ago, a very close artist friend posted a question on Facebook: "Does anyone have any suggestions on how to close a sale?" Apparently, she had been experiencing some frustration with prospective buyers "dancing" around the notion buying her paintings--and not being able to get them to cross the finish line, so to speak.
It reminded me of a tip I received not long before from a senior colleague at Principal, as we were about to go into a closing meeting with a business prospect: "There may be a point when I place our solutions on the table, and ask him to make a decision," Mel said. "There may be an awkward silence..."
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Keith F. Luscher is author of the book Prospect & Flourish, and is a Marketing Representative with Principal Financial Group. Prior to joining Principal, he served professionals in the insurance and financial services industries as a management consultant. In that role, he advised producers on issues related to marketing and prospecting, and developed groundbreaking educational curriculum. Luscher is also a nationally known author, speaker, and expert in media, interpersonal communication and marketing.









