Reprinted courtesy of TheCareerNews.com

LONG ISLAND, NY -- Are you in a career you love, or in a job you are tolerating? What's the difference? If you're working strictly to earn a paycheck to pay the bills, you have a job. If your days are filled with passion and delight for the work you do, you have a dream career.

So how is your career going? Is it filled with dreams or nightmares? We all have responsibilities. Bills to pay and futures to save for. Going to work is reality. So why not shoot for the stars? Why not have a goal to make a great salary while doing work you love?

Impossible? Guess what? It won't happen until you decide that it will happen. When you tackle new challenges in your career, the beginning is the hardest. Once you jump in, your goals take shape, and they begin to seem realer and easier to achieve.

Article by Linda Mitas, CareerCoachInc.com and Reprinted from TheCareerNews.com. Get the latest breaking News, Tips and Tools for your job search, Free!

Posted by Sarah Ennenga on September 13, 2007 at 5:27 PM | Leave a Comment (0)

Q:

I am a 44-year-old woman with two master's degrees and I am expecting another degree from an Ivy League graduate school this month.

It doesn't seem to matter to employers what experience I have; they don't want to hire people who have more education than themselves. I bury my education at the bottom of my resume and have different resumes and cover letters for different positions that I apply for.

I am interviewed by people who are much less educated than I am and they do not know what I'm talking about; they are inarticulate and unprofessional; and they are often jealous of my education and appearance. (I happen to look much younger than my age and am considered to be an attractive woman.)

I have applied for approximately 100 positions in the area of training and development during the past five years and I have not been offered one position. I spoke with a career management specialist, who said a degree in education can help an employer recognize skills in training, curriculum development, administration, and motivational talents. He also said he regards the doctorate as a definite advantage in the job market. I can tell you from my many experiences that it is definitely a disadvantage in the corporate world. I have been offered fewer positions with every degree earned.

---Tired of stupid people

Q:

I am a paralegal and I have been with one company for almost eight years. I am looking for a new position and have started to prepare for job interviews. Do you think it is appropriate for a woman to wear a business pantsuit instead of a skirt? Do you have any other comments on dressing for interviews?

---Interviewing

Q:

I am getting signals from a coworker that makes me think she is interested in me. Our employer doesn't have any rules prohibiting dating between employees. I am looking for an unbiased opinion on whether I should pursue this further.

---Intrigued

Tired of Stupid People:

Sue Says:

Your signature reveals a lot about your attitude, which may be contributing to your inability to find a job. If you reread your letter, you will notice how judgmental you tend to be of the people who are interviewing you. Is it possible that they sense your feeling of superiority?

While I don't doubt that your degrees contribute to your problem, there are many well-educated people who are able to find work in the fields of their choice. It is possible that it isn't only your degrees that are in the way, but something less tangible--- perhaps in your demeanor or attitude. Consider working with a career counselor for an objective opinion.

Interviewing:

Sue Says:

Before the interview, check out the culture of the organization. What you wear should be appropriate to the industry in which you are interviewing. If it is conservative, then you should opt for a traditional suit with a skirt. If the atmosphere is more relaxed or has a casual dress policy, then a pantsuit is a good choice. The pantsuit is becoming a business basic, but has not yet replaced the suit with a skirt as the most formal of the many clothing choices women have in business.

When going on an interview, wear simple, classic clothing in neutral colors--nothing too trendy or unusual. A suit is always a good choice for both men and women.

Intrigued:

Sue Says:

Assuming you both are single and available, you have nothing to lose by asking her out. However, I am sure people who have been involved in an office romance are in a better position to advise you on some of the challenges involved. I'd like to invite others to respond and I will share the responses in another column.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue's articles by clicking here: Ask Sue

Posted by Candice Arnold on September 13, 2007 at 5:27 PM | Leave a Comment (0)

The Eye of the Beholder

David's office looks like the interior of an English country house: oriental carpets, antiques, and walls covered in pale blue silk damask. "This environment is intended to resemble the types of interiors in which my clients live," said David, a dealer in Old Master paintings and drawings at a gallery in New York City.

For window shoppers, the gallery maintains street-level showrooms. Collectors willing to drop from $250,000 to $12 million ring the unmarked doorbell and are shown upstairs to private viewing rooms to see objects selected just for them. "We find extraordinary works of art for clients and help them develop their taste," said David. "That's what makes this business fun."

As long as he can remember, David wanted to work with paintings and drawings. He earned a Ph.D. in art history, but notes that degrees count for little. "The keys to art dealing are quality, rarity, and value. You can only recognize those if you have looked at a lot of things."

And Ph.D. or not, you start low. "Many people in this field have an independent income and will do anything to get in the door," he said. "If you are not willing to volunteer, pick another line of work."

David began as a museum intern and then moved within the museum to answering phones, working in storage, and doing research. The experience convinced him he'd prefer the world of the art dealer, where the first emphasis is on aesthetics, not on historical importance - and where an owner, not a board of trustees, makes acquisition decisions. "A gallery can move much faster because it's so small. Five full-time employees is a big operation," he said.

Soon after, David moved to New York and networked for almost year to get his job. Now he's responsible for finding exceptional works of art for his gallery to acquire. It's hard: top-quality inventory must be sought after because it rarely walks in the door. A typical week finds David reading books and sale catalogs, talking with other galleries and museum contacts, attending auctions, and keeping his ear "finely attuned to deaths and monetary problems." In change lies opportunity, he notes.

Downsides? The patience and negotiation skills required to cope with the temperaments of the very rich and the long road to the job. Another is the wealth gap. "I started at about $30,000 annually plus 7.5 percent commission. However much my clients like me, I will never really be part of their world." He stops to gaze at a painting hanging in a gilt frame. "Yet how many people get to do what I do?"

If you've got a good eye and perseverance, think about working for an art gallery...and dream on.

Article by Ruth Morss and courtesy of Salary.com®

Posted by Sarah Ennenga on September 13, 2007 at 4:59 PM | Leave a Comment (0)

Making Movies

If you can name a movie director off the top of your head, chances are it's a member of the Hollywood elite who earns massive sums of money. Yet for every Steven Spielberg or James Cameron there are hordes of lesser-known artists, happily hammering away at their craft. There are all kinds of movie makers, just as there are all kinds of movies - major motion pictures, independent films, cable movies, documentaries, sitcoms, TV dramas, and more. Some directors make excellent livings while others just scrape by, hoping for a lucky break.

In reality, making it as a director has much more to do with hard work and talent than with luck. Take George. In 1994, when he was 25 years old, he made his writing and directing debut with a dark comedy about the inner workings of Hollywood. In the movie industry, this is a monumental victory for someone so young, but while success came early for George, it didn't come easy. It took seven years slogging away in the film industry before he seized his chance to direct.

A native Californian, George caught the film bug early, and by the time he was 18 he was interning for some of the major studios in Los Angeles. "Basically I was doing full-time work for free," he said with a laugh, "but I stuck around and worked hard, so eventually they had to start paying me.

After several years of paying his dues, George became an assistant among several high-profile producers and studio executives. The connections and experience he developed there, as well as the encouragement of a fellow up-and-coming director, eventually got him behind the camera. "It was tough," he said. "No one wants to just give a first-time director a movie, but I wanted to tell this story."

Raising independent financing through various means, he got to do just that. "My first film was made with little money. I earned nothing, but it was an investment in my career. Thankfully the film turned out well." While his debut feature didn't score big at the box office, he received widespread critical acclaim which gave him the credibility he lives up to today.

Now 32, George has directed two feature films, a TV pilot, and guest spots on episodic TV shows. Which should mean he's rolling in the proverbial dough. Or maybe not. "One of the toughest parts of the job is the financial instability," George said matter-of-factly. "You don't know what you'll be making year to year." In 1998, he cleared a whopping mid-six figures. Last year, however, he only made $10,000. "It all depends. You could be making $50,000 a week on one show, then the next you're doing for free because you really want to do the project. The philosophy is, if you keep doing what you love, eventually it will pay off."

Few film directors, including George, are in the business for the money. "It's this tremendous sense of accomplishment. This thing outlives you. Long after you're gone, there will still be this piece of work people can look at and hopefully appreciate."

The majority of directors in Hollywood work outside the classic notion of big-studio filmmaking with hundred-million-dollar budgets and six months to shoot in some exotic location. A typical cable movie, for example, costs $3-$4 million. That translates into a grueling four weeks of pre-production, four weeks of shooting, and four weeks to edit the pieces together. "Actually shooting the film is the toughest," said one veteran film maker whose credits used to include big-budget feature films but now hover in the cable movie zone.

"You wake up each day knowing that there are only so many hours to cover so many scenes, and even if all the technical aspects hold up, the camera angles, the lighting, the sets, wardrobe, hair, make-up, the actors..., you can't anticipate the kind of absurd thing that could grind the entire production to a halt."

Such as? "I've had to stop shooting for anything from hurricanes, to a food-poisoned crew, to a lead actor getting hideous cold sores. The fun part is trying to explain this stuff to the executives."

From the moment a film goes into production it is the director's job to oversee all the technical, and creative details, while still holding firm to the story he or she wants to tell. For every director, seeing the finished project on screen is the ultimate high. "The best feeling in the world is sitting in the back of the movie theater and having the audience laugh at something you've created," George said, then added, "hopefully laughing with it, not at it."

Article by Audrey Arkins and courtesy of Salary.com®

Posted by Sarah Ennenga on September 13, 2007 at 2:44 PM | Leave a Comment (0)

Q. I have worked at a few short-term contract positions in the past few months after being laid off by my previous employer. How should I present this information on my resume? Is it possible to consolidate this experience into just one entry? If so, how should I list the companies, dates, and locations? I don't want to give a future employer the impression that I was job hopping, but this has happened considering the current state of the economy and the scarcity of opportunities.

A. I would call it what it is - short-term assignments. Don't try to consolidate the information. If your prospective employer calls one of the companies to verify your time at the company, you don't want their report to contradict the information on your resume.

Most companies are very much in tune with the current marketplace. They understand that people have been laid off and some have not found work while others have been able to find part-time work in the interim. Take the experiences you gained in some of your short-term work and explain why those experiences make you a better candidate.

Good luck.

Article by Erisa Ojimba, certified compensation consultant and courtesy of Salary.com®

Posted by Sarah Ennenga on September 13, 2007 at 1:45 PM | Leave a Comment (0)

Communication Advice from Sue:

TQM. ROI. E-mail. Online. Streamline. Downsize. Right size. Functional teams. Flattened hierarchies. Home work. Knowledge work. Out of work.

We're all running as fast as we can to keep up with the changes in business in general and our own fields in particular. But it seems that something critical is getting lost in the shuffle, namely how we are supposed to act -- toward our bosses, peers, employees, customers and colleagues -- as we embrace the "new" workplace.

In our quest to keep up with the times, to be successful, many of us are uncertain about the most important factor in the very success we're after -- the way we should handle ourselves with other people.

Studies show that 93 percent of what is believed about people in business is based on visual messages, not on credentials and not on the content of conversation. This means that the way you handle yourself and others, and the people skills, enthusiasm and leadership qualities you possess -- and display -- are every bit as critical to your career success as technical or professional expertise. Assuming that you have the skills and expertise to do your job, how do you work and interact with others in a way that sets you apart?

That's the question this column has been designed to answer. It will be a forum for information, opinion and debate -- a place to let off steam, raise questions and solicit advice on how to act, react and get ahead. Questions such as, "Do women want men to open doors for them?" or "How do I set and enforce higher standards of behavior in my own company or department?"

Perhaps you've been finding it difficult to get up each morning, dreading the thought of another day at work. You're tired of being unappreciated or having trouble providing superb service under less than adequate circumstances. You might be thinking of changing jobs, or are unemployed and wonder what to expect in your job search. You, the reader, will determine the topics we cover. Whatever is on your mind is worth exploring, and I'd like to hear from you.

When we need to, we'll consult experts for their advice -- but most of the expertise will come from you. My role will be to cull from your questions the issues and ideas of greatest concern and to explore points of view that are thought-provoking and illuminating.

My first venture in business was a day camp in the St. Louis Park neighborhood of Minneapolis, where I grew up. I took out my first business loan when I was 18 to sell Mary Kay cosmetics. Later, I became a manufacturer's rep and was fortunate enough to achieve great success. It wasn't that I was smarter or worked harder than my peers. With three young children at home, I often worked less than others. Yet, I was still able to excel. I realized that the thing I did best was "sell" myself; my customers and colleagues enjoyed doing business with me.

Much of my advice is based on common sense. Everywhere, I've found that people want to know how to get along better, and more productively, with other people.

Through this column, we can begin to appreciate what works in business and maybe change what doesn't. I look forward to hearing from you!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 12, 2007 at 5:24 PM | Leave a Comment (0)

Q:

I am an administrative associate/office manager and find my current manager to be very lax in his duties. He doesn't know much about running the office and doesn't care to.

We merged with another department and have a new director whom my manager reports to. The problem is that the director wants to be involved in every aspect of the merged departments.

I have been in my current department for 20 years and am very capable of handling my duties from A to Z. At one point he took authority away from my current manager and insisted on signing every piece of paper. I explained to him that this was causing a problem with processing for our account and he finally agreed to give us back the signing authority.

The director will ask me to do something and within a few hours he will call to find out the status. He will ask me to check out a problem, but asks for the vendor numbers so he can contact them directly. We will be moving to a new building in the near future and he plans on making all of the decisions about space and furniture, without asking for our input.

Another department approached me and they want me to work for them. I even considered applying for the position, but it is a lateral move with no increase in salary, although there may be growth potential in the future. What do you think about this situation?

- Jeanne

Q:

I have been doing volunteer work with a prominent organization in my town. The woman who helped to end my marriage last year insists upon joining this organization. I believe she is doing this to intimidate me.

I am not sure how to gracefully continue my work with this organization. I enjoy my work and do not feel it would be appropriate for me to leave before my term on this committee expires.

I do not want to do anything that would embarrass the organization or myself. Should I leave or should I finish my term? I need tactful suggestions on how to grin and bear it with her around. Please note that I try to have as little contact with her as possible and have no contact at all with my ex-husband.

- Terri

Jeanne:

Sue Says:

No matter what department you work in, you are bound to work with people and managers who are challenging to work with.

You have been in your current department 20 years -- if it is important to you to have the comfort and security of working in the same department, then you should stay.
However, if the nuances of dealing with your manager and department head are going to drive you crazy, you have two choices: Discuss your concerns directly with them in an attempt to resolve the problems or make the move to the other department. Although it is a lateral move, as you said, there is room for growth in the future and it may provide you with new challenges.

Only you know how disruptive your current situation is to your work and your mental health. Use that knowledge as your barometer.

Terri:

Sue Says:

Stay right where you are. If you leave, you give this woman the control over you she wants. Although it may be difficult for you at first, hopefully in time it will get easier.

There's no need to pay special attention to this woman or talk about her to others. Do your job with pride, hold your head high and stay true to yourself. I am certain you won't regret your decision.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 12, 2007 at 5:21 PM | Leave a Comment (0)

Q:

My boss makes appointments for me without checking my schedule, and then if I have other commitments, she expects me to cancel my plans.

The other day I had lunch plans, which happened to be with a client. "Mary," my supervisor, made lunch plans for me, too, which was with an important client.

When she told me about the date, I told her I had other plans. She said the client she scheduled lunch with was more important and told me to cancel my previous plans. This is not the first time she has done something like this to me. What if I had plans with a friend - or a doctor's appointment? Shouldn't my lunch hour be my time to do whatever I want?

I am sick of her acting as if she owns me. What can I do?

- Upset

Q:

Three years ago I was terminated from my job, and ever since my then the company that I worked for has been telephoning me at home, asking questions about my former duties. "How did you do this?" "Where is the file on the XYZ merger?" "How do you format a diskette?" "How do you put a new ribbon in the typewriter?"

Initially I answered the questions because I didn't want to ruin an employment reference. But now I am getting irritated with them telephoning at all hours to ask me something.

I have always been polite to them on the telephone and have said, "I am sorry, I don't work for you anymore," but the telephone calls continue.

Several friends have told me to send the company a bill each time they ask a question on the telephone or just hang up on them. I have no intention of ever returning to the company, but I am concerned for the people there who were my friends. I do not want them to be punished for my actions.

What exactly is my obligation to a company who fired me on the day of the Christmas party three years ago?

----Working without pay

Q:

I work for a nonprofit association. Our general manager left and the member companies have not decided if they will replace him or relocate the company. If the company closes, how much notice are we entitled to? Are we entitled by law to get severance pay? Are we entitled to unemployment compensation? Thank you in advance for you assistance.

--- Worried About My Future

Upset:

Sue Says:

Let your supervisor know that you want to be as accommodating as possible, but you fear your relationships with your clients will be hurt if you are unable to keep the commitments you make with them.

Provide her with a monthly schedule, and update it weekly. And ask her to please check with you before making any firm commitments for you in the future.

Working Without Pay:

Sue Says:

As far as I am concerned, you have no obligation at all. The next time you get a call from the freeloaders, you need to make it clear that you have no intention of spending any more time answering questions they can figure out for themselves and that you don't want to hear from them again. It's time to let go of your feelings of obligation and it's time for the people who keep calling to stop imposing on you.

Worried About My Future:

Sue Says:

The federal Worker Adjustment and Retraining Notification Act governs whether and how much advance notice a company must give its employees of an intended plant closing.

The law generally only applies to companies with 100 or more full-time employees when at least 50 of those employees will lose their jobs, said Mary Krakow, an employment and labor law attorney with the Fredrickson & Byron law firm in Minneapolis. If your company meets these limits, then it generally must give at least 60 days advance notice of an intended closing.

State laws sometimes have lower threshold limits; in addition, check out your employment contract or company policy handbook that may require advance notice of termination.

No law requires employers to pay severance pay upon termination. If your company has a written policy on severance, the terms of the policy will control whether you receive it and how much severance you are entitled to.

Unemployment compensation generally is available to employees who lose their jobs through no fault of their own. Terminated employees should contact the nearest Department of Economic Security or Job Training office to apply for benefits.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 12, 2007 at 5:16 PM | Leave a Comment (0)

Reprinted courtesy of TheCareerNews.com

CHERRY HILL, NJ -- At a job interview, try to uncover any outstanding issues by asking, "Is there anything about my background that I can clarify that might otherwise prevent a next step from taking place?" according to Dan Silver, director of career development at Team Builders Plus in Cherry Hill. In the event that a potential employer identifies a "background liability," Silver recommends following these steps:

Acknowledge the concern and show you are grateful for the opportunity to address the issue. Qualify the job requirements. Once the potential employer agrees with your understanding of the position, the conversation has moved back to the core needs of the job, not the liability.
Ask "If I can further illustrate that these are areas at which I have excelled by delivering significant benefits to previous companies, would that at least partially allay your concerns?" Chances are high the interviewer will agree.

Article by George Gurney, DearHeadhunter.com, and Reprinted from TheCareerNews.com. Get the latest breaking News, Tips and Tools for your job search, Free!

Posted by Sarah Ennenga on September 12, 2007 at 5:08 PM | Leave a Comment (0)

Reprinted courtesy of TheCareerNews.com

LOS ANGELES, CA -- According to a recent survey of recruiting experts by Diversity Inc, here are the five biggest mistakes job applicants make and how not to make them:

1: Not researching the company before the interview.
Thorough research will reveal what positions are available and what type of employee the company wants. Network with people already working at the company; call professional organizations the company is associated with, and ask people you know who work at the company about their experience.

2: Inability to articulate needs and desires.
Companies are hiring because they either need to solve problems or have opportunities that require more employees, which is why the best applicants are those who can articulate how their experience is best for the particular position.

3: Being unprofessional in the interview.
Applicants often commit faux pas that can be excused among friends but that make them less desirable to recruiters. Examples of unprofessional actions include: bringing food to an interview, sharing personal information not relative to the job, and speaking ill of a former employer.

4: Demonstrating poor communication skills.
Be prepared to talk with confidence and expertise about who you are and why you're the best fit. Practice the basics of communication before going to the interview, listening and responding and not talking over the other person. At the same time don't be dull or fear showing enthusiasm.

5: Not keeping the personal to yourself.
Don't put your social-network identification on your resume or mention it in the interview. Make sure your voice mail message reflects a professional attitude. Use an email address with your name before the @ sign, from a professional email address provider.

Reprinted from TheCareerNews.com. Get the latest breaking News, Tips and Tools for your job search, Free!

Posted by Sarah Ennenga on September 12, 2007 at 1:54 PM | Leave a Comment (0)

Q:

I have a supervisor who is a very unhappy person. She is angry almost all the time and takes her unhappiness out on everyone. Everyone is afraid of her and tries to avoid her. Unfortunately for me, there is no way I can avoid her because I sit right in front of her. It is getting so bad for me that I am beginning to hate my job. Just seeing her come in makes me upset. She always finds something wrong and never gives a pat on back for anything.

I went over her head and talked to her boss, but he just encouraged me to accept her the way she is. Even though she treats everyone the same way, I take it to the heart. I tried to get transferred but didn't succeed. I also tried looking for another job, but so far haven't had any luck. Have you ever heard of this type of problem?

- Looking for a way out

Sue Says:

I hear about negative people all the time. The affect they have on others is powerful, yet these people often have no idea how deeply their behavior impacts their coworkers - unless someone tells them.

The fact that this supervisor treats everyone the same way should help you to realize that her actions are strictly about her and have nothing to do with you. Yet for some reason you allow yourself to be affected by her.

If you haven't tried talking with her directly, consider doing so. You really have nothing to lose. If you approach the subject with the intent to "inform" rather than "accuse", you have better chance of reaching her.

Speak in terms of "I", rather than "you". In other words, saying "I may be sensitive, but when you yell and get mad, I take it personally", will be more constructive than saying, "You are always so angry that you are making me want to leave and look for work elsewhere."

I can assure you that wherever you work you are bound to encounter people like this woman. Use this as an opportunity to work on changing yourself and your reaction to negative people rather than running away from them. Let me know what happens and good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 11, 2007 at 5:14 PM | Leave a Comment (0)

Dear Sue:

I am a full-time student and work at a job without any major responsibilities. I want to know if you have any suggestions that will help me look as though I want to move up in life.

Some people say I should dress more like the people who hold the positions I want to have -- and I do. As a matter of fact, I have a closet full of scarves, pants, and lovely pantsuits, but this only makes me feel like a beauty queen.

I am at the point where I feel confident on the outside, but it's only an artificial wall that's blocking the real mess that's on the inside. What can I do?

- Confused

Dear Sue:

I've been teaching first grade for four years and have been very frustrated with the environment I am in. I disagree with the direction we are headed and am not thrilled with the changes taking place.

I have always had an urge to work on my own. I love children, and have considered going into counseling to work with them one on one.

Should I venture off into new territory, or stay in my current position that contains so much security (not to mention summers off)?

I do enjoy many of the people I work with and I love the children. I'm just afraid that this urge won't go away and I'll "miss" my calling. I'm only 28 years old and have been thinking about this for some time now.

- Teacher

Confused:

Sue Says:

"Looking" professional is an important factor in the way you are perceived by others and will also affect the way you feel about yourself. But the idea of dressing well and looking good is not to put on a facade or feel like a phony.

In my book, "How to Gain the Professional Edge," I talk about the four simple rules that guarantee business success:

Look the part: To be successful, you have to project an image with which your clients, your employer and your colleagues are comfortable. Don't think you're giving up your individuality or compromising who you really are. Think of it as a tool to help you achieve your objectives.

Act the part: Knowing how to make others feel comfortable, and feeling comfortable about yourself in the process can make all the difference between being successful and unsuccessful. Etiquette is an art worth mastering if you are serious about being successful in any field.

Be the part: Although a particular suit, hairstyle or handshake can contribute to (or detract from) your personal style, you'll be more successful if you are attentive to what the norm is in the job you have or the job you want, and operate within it. Be the type of person others can count on. Don't gossip, complain or whine. And, if you say you will do something, make sure you get it done!

Think the part: I don't know why you feel as though you are a mess on the inside, but chances are those thoughts of inadequacy come through loud and clear to others. Do what you can to gain confidence and maintain a positive attitude. People like to be around people who are upbeat and positive about themselves and others.

Don't hesitate to let your supervisor and others know of your career goals and your desire to move ahead. In addition, find out what you need to do to reach those goals. In addition, consider talking with someone who may be able to help you understand why you feel as you do.

Teacher:

Sue Says:

During the summer, while you have time off, take some time to explore your options. Once you have an idea about the types of opportunities that exist, you will be in a better position to make a decision and compare other jobs to the one you have now.

Or perhaps you will choose to continue your education and pursue counseling while you stay in your current position.

There are so many opportunities available, but you have to seek them out. You are too young to stay in a job only for the security it offers. Don't "miss" your calling -- make the call!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 11, 2007 at 5:11 PM | Leave a Comment (0)

Dear Sue:

I've been at my job for 8 months as an eye assistant to an ophthalmologist. I thought my job performance was good until my boss informed me that I either have to change the way I am or find another job.

Apparently, there have been complaints about me from my coworkers. I was told that I am not aggressive enough, too quiet, lack enthusiasm and seem unhappy with my job.

My boss told me that I needed to somehow learn to become aggressive and change in 6 weeks or find another job.

Is it right for someone to tell you that you need to change the way you are? I really like my job and don't know what to do. Please help.

- Stumped

Sue Says:

If the way you are affects your work and productivity, then it is acceptable, within reason, for you to be asked to change the way you are.

As difficult as it is to hear the type of feedback you have received, consider it a blessing. Many people never discover the real reason they were let go or passed over for a promotion. This is an opportunity for you to take a good look at yourself and make some changes that will help you at this job and any others you may have in the future.

It is possible that you lack the skills to become the type of person they want you to be, but it sounds as though the complaints you have heard can be overcome.

Although you say you like your job, for some reason, it isn't showing. Perhaps you can question your boss further about the specifics of these complaints and ask for any suggestions he can make that will help you be more effective.

Attitude plays an enormous role in a person's overall effectiveness. You say you're happy, but how do you show it? One of the simplest business tools available to all of us is a smile - do you smile at others?

Do you show an interest in other people by asking questions? Do you speak so quietly that people have a hard time hearing you?

Studies have found that ninety-three percent of what is believed about us is comes from our nonverbal communication. This means that the way you say something is even more important than the words you use.

Make a conscious effort to stand up tall, speak loudly and clearly, and project more enthusiasm. It may feel awkward at first, but soon can become a natural part of who you are.

There is always the chance that you aren't able to adapt to the person they want you to be. You may find that you will be more comfortable in a position that doesn't require you to be more aggressive. But you'll never know until you try. Use this as an opportunity to learn more about who you are, and to grow and change. I hope you will write me again in 6 weeks and let me know what happens!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 11, 2007 at 5:09 PM | Leave a Comment (0)

One of the keys to winning promotions is first preparing someone to replace you in your current position. This may sound strange at first, but really does make sense when you think about it. If you are so important in your position that no one in the company can possibly imagine you anywhere but where you are, then you are very likely, stuck right where you are.

As long as you are the only person capable of doing a particular job you will continue to be the only person doing that job. It's really that simple.

The best way to become "un-stuck" is to train a person or two to replace you. That should not be threatening to you, but rather a testament to your self-confidence and the way you empower people. True leaders do this all the time.

Frankly, it may seem like a risk to train people to replace you as they will be enhancing their skills and value to the company. The good news is (read this carefully,) it's almost always the very best people who train others to replace them. Really! Think about it, if you are running scared and barely competent to do your job, you become very protective of it. You know you could be found-out as an "imposter" and be replaced at any time. People who lack confidence and competence live in constant fear. Fear does not enable and empower anyone to lift others up. Your lifting someone into your position shows your prowess and foresight.

Training your replacement is also a very obvious vote of confidence in yourself, and a clear statement that knowledge is power, and you are a "power-broker." Giving power makes your company better and stronger. When you help others improve, they make you stronger. I'll elaborate more on this concept in the section discussing the "Power Axiom."

You may not currently hold a position that commonly trains others. That's okay. You can still find a few minutes here and there in most companies to help others improve on essential skills. There is almost always a way to train people who are willing to learn, and it may be the necessary step that allows you to be promoted.

Giving Feedback

The "promote to be promoted" concept goes beyond preparing people to fill your position. You will need to be involved in promoting others in the sense that you are proposing them as competent team players, ready for the job, etc. Don't be stingy with your praise for those who really contribute to the company. It is always better to focus on the strengths and value people add to the company rather than speaking poorly of them.

In a very real way, it boils down to what your mother probably always told you; "if you can't say something nice, don't say anything at all." Yes, that's a bit simplistic, but generally it is true.

You don't have to be in charge to generously give people genuine and specific credit or praise for the things they do well. People need and appreciate a little recognition and gratitude every day. There are truly no good reasons to withhold positive and uplifting comments. If you find yourself holding back praise for some reason, you might consider whether your pride or feelings of insecurity are getting in the way. Take a deep breath and acknowledge good people for their efforts. It can be very contagious and can really boost employee morale.

If you must be critical of others, you need to think your comments through carefully beforehand, and be extremely prudent in your approach. Consider how you prefer being corrected as you correct others.

An old saying worth noting is: "Praise in public and criticize in private." What real team players, families, and best friends provide or (should provide) for each other is honesty. If you care about people, be honest with them. This includes co-workers, subordinates, and even bosses.

Do you have the courage to give someone unpleasant feedback in order to help them succeed or survive in your company? It is truly an act of courage to privately point out an error or oversight a fellow employee is making. Consider how you would want to receive this feedback.

• Privately - Be sure you are alone and no one can hear or see that constructive feedback is being given.
• Respectfully - People will know how you feel about them before you say a word. Be sure you convey your belief in them without condescending language or behavior.
• Tactfully - Chose your words carefully and consider the feelings and vulnerability of the person.
• Honestly - This is not the time to gloss-over the truth. Give it to them straight.
• Be Specific - Cite a specific occurrence or example of the behavior that is causing the problem. One or two examples are plenty. Do not overwhelm someone with a "laundry list" of criticisms.
• Suggest Solutions - You've obviously spent time thinking about the situation, so offering some ideas for resolving the problem is in order.
• Offer Genuine Help - If you care enough to say something, you should also be willing to help. You may even suggest and offer specific ways you might be helpful.

Giving honest feedback is part of what elevates you to higher status. Give it to raise the level of people in your workplace for their benefit and the company's benefit. Your status will rise naturally as a result. It's a lot like the lessons you have probably learned related to giving; whenever you give you tend to receive even more back. Life just seems to work that way.

Remember, no one is going anywhere (including you,) unless someone changes jobs or a new position is created. It is in your best interest to help people reach the top of their game for your sake and that of the company.

I once worked in a company that played "musical bosses." Quite literally, the roles of boss and subordinate would change on a dime. The roles would even change back again for various reasons and with little notice. The point is, you never know who your next boss might be. It is in your best interest to help others raise the bar on their performance and increase the "value" they add to the company. If they are promoted they may become your greatest advocates. I have seen this phenomenon play out many times.

Build others up as a matter of daily practice and duty. Do it for the good of the company, your co-workers, and yourself. All will benefit from your efforts, and you will be establishing yourself as a true and committed leader. You don't need a specific title to lead, but earning a title requires leading.

Chapter 6 Summary Points

• Prepare and train one or two people to replace you so you can be promoted. If you are the only person capable of doing your job you are "stuck."
• Training others makes you a "Power Broker."
• Don't let your pride or insecurities stop you from generously praising others.
• Thoughtfully, privately, and carefully present others with corrective criticism.


• Treat everyone with respect and help them elevate their performance. You never know who your next boss or greatest advocate might be.
• You can lead and uplift others... (No Titles Required!)

Bill Hanover is author of "No Sucking-Up! How to Win the Job Promotions You Deserve" and a Lean Manufacturing Consultant. You may learn more about "No Sucking-Up" at www.nosuckingup.com or Bill's consulting services at www.tpslean.com

Posted by Sarah Ennenga on September 11, 2007 at 3:36 PM | Leave a Comment (0)

We're going to cover some basic and traditional promotion-winning practices and behaviors throughout this chapter. Most of this information will be familiar to you, but should provide a good refresher course. Several of these topics will be discussed in greater detail in later chapters. We'll also discuss a few ways to improve on these basics. At a baseline level, everyone looking for a promotion should be doing the items listed below.

Dress Appropriately For Your Surroundings

If you are in an office setting you should dress a little "higher" (more like your boss than others in your area or people beneath you.) Even if you are working in a factory or shop area, make sure your uniform or other clothing is clean and in good repair. It seems so simple but really does make a difference.

Look Clean and Well-Groomed

Sure, everyone gets a little disheveled from time to time, but take care to really look the part. If you are seen as unkempt it's more difficult for higher-ups to view you as a viable leader. Although you may not be looking for a leadership role, promotions almost always entail some amount of leadership responsibilities.

Always Be A Little Early and Be Willing To Stay a Little Late Without Being Asked

Habitually late employees drive bosses crazy and really hurt productivity. Team players never show up late because it hurts the team. It's always better to volunteer to stay a little after hours to finish a project instead of waiting to be asked.

Volunteer For Special Assignments

This is not sucking-up; it is taking an interest in your company and giving it your all. The old saying "a change is as good as a rest" really applies here. Taking on a new or special assignment gives you the opportunity to meet new people and be exposed to things you don't normally experience. Very often special projects can be your segue to new positions.

Stay Above the Fray

Stay out of negative politics and backbiting, and always give praise over criticism. Be a good example, and provide a positive attitude that others can emulate. Show that you are grateful for what you have, and the good people you work with.

Complete Your Work Competently and Always Exceed Expectations

Doing a great job may not mean you are leadership material, but it will at least put you into consideration for lateral and other promotions. You need to work at the level you would expect a highly paid professional to perform. A doctor who misdiagnosed illnesses too often would lose customers (literally,) and face lawsuits. But a doctor who stopped by your home out of genuine concern for you, without charge, would win the hearts and loyalty of a community. Exceeding expectations can be accomplished through very small efforts, usually just 5% more than stated expectations. It should become a matter of practice for you in all that you do without exception.

Never Turn Work in Late

Shoot for early completion of assignments. Stay ahead of schedule and below budget if at all possible. Remember, it's your company! How would you want others to perform? If you make your boss look bad or miss critical deadlines because you over-spent your budget, or were slow to complete a project, promotions will be hard to justify.

Help Others

Give genuine help to those in need at your workplace. Whenever you help your co-workers succeed you are also successful. In the worst case scenario others might advance before you, but will remember all the great help you gave which allowed them to move on. In virtually every company any person could wind up becoming your boss or subordinate on any given day. Invest in these relationships.

Contribute Ideas and Solutions that Improve Your Company

I have often heard people say "they're not paying me to think." This is a false statement that causes people and companies to stagnate. Sometimes a single thought from an engaged employee is all it takes to dramatically change a company for the better. Do your best to solve important problems and improve your company. We'll discuss this much more in chapter #13 "Winners Solve Problems."

Select and Work With a Mentor

We'll explore this more in the "Relationships" section. The right mentor can help you prepare for virtually any promotion. You should select a mentor who can help you advance, and you, yourself, should become a mentor to someone else.

Continuing Education

You need to continually seek out educational opportunities in many forms. Get the degree or training required for the positions you desire. We'll explore this much more later.

Be Of "Good Cheer"

People like working with those who have positive "can-do" attitudes. Aspire to be friendly, kind and courteous to co-workers. You don't have to "blow smoke" or "spread sunshine" everywhere you go, but would it kill ya' to be nice? Is it really so tough to brighten peoples lives a bit through kindness and considerateness? Think of the people you enjoy being around and be more like them.

Build a Network of Allies

Include others in your projects and day-to-day activities. If you have the opportunity to invite people into your projects, do it. Volunteer to help with lateral, lower-level, and upper- level assignments. In each group you will be seen as a team player and build important relationships

Your Word Is Your Bond (Be Absolutely Trustworthy)

Being absolutely honest in all you do can be a liberating experience. That doesn't mean you have to reveal everything you think about any given subject, but it does mean, don't do or say things you wouldn't want to be called-on. When people know your integrity is always on the line and that you value preserving it, they will naturally come to respect and trust you. If your integrity is sold-out for a quick lie or money, genuine success will be very elusive to you.

Recognize the Efforts of Others

No one works in a vacuum. You are where you are, at least in part, due to the efforts of many other people. Openly praise and extol the virtues of those you have worked with and currently work with. Giving praise and credit where it is due has a funny way of elevating the person giving the praise. As long as it is genuine and sincere, you always gain status by recognizing the achievements of others. People generally think you are very smart if you recognize their brilliance.

Support Your Company's Goals

The first goal of every company is without a doubt "earn money." Help your company do that better, faster, and cheaper and you will very likely climb the corporate ladder. Most companies also have much loftier goals like: be a good corporate citizen, contribute to worthy causes, be the best employer around, find cures for diseases, protect the country, make the best products in the entire world, and etc. Anything you can do to help your company achieve these goals increases your perceived and actual value to the company.

Get Involved In the Strategic Plan

Anticipate the needs of your company and the direction its interests are heading. Just reading trade journals regarding your industry can provide you with incredible insights and greater understanding of your company's market. Your bosses ARE reading these materials, and so should you. You may offer insights on trends, emerging markets, or help create a competitive advantage. You don't have to be the CEO to contribute worthwhile ideas. Thinking like a CEO will definitely get you noticed.

Be Flexible and Adaptable

Never say "it's not my job." Do what needs doing or delegate where appropriate to get things done. Your job, as it turns out, is whatever needs doing, whatever your boss directs you to do, and whatever is outlined in your job description. Company owners do whatever it takes to ensure success. You should too.

There are many other actions and behaviors that should help you earn promotions. The important point, for now, is that these items are at the baseline level. These are only beginning, or starting point, behaviors. In some companies these actions alone will put you head and shoulders above the average worker, but in many companies they only meet bare minimum expectations.

Larry H. Miller, owner of the Utah Jazz basketball team franchise said the following during a motivational address:

"When you ask yourself, questions like, 'Is there room for me? Can I withstand and deal with and match up to the competition that will be out there?' The effect would be kind of intimidating." "Those are natural questions to ask."

"To me even though those questions are logical and justified, I would say yes, there is room. To eliminate that competition -- 50 percent of it, basically, show up; to eliminate 75 percent of it, show up on time; and to eliminate 90 percent of it, show up on time with a good attitude."

So often I have seen 90% of the competition for promotions or other opportunities fall away because they didn't show up on time, and especially with a good attitude. Very often, basic practices like showing-up on time or having a passable attitude are enough to get you recognized as "special" among the multitudes of average and disengaged performers.

Additionally, in many ways it seems we now live largely in an entitlement society. This cultural shift espouses the notion that somehow people deserve raises, promotions, jobs, welfare in many forms, and etc. Sure, we pay taxes and have a right to some public services, but in the end no one owes any of us anything.

Even as I write this text, the repercussions from "hurricane Katrina" are fresh in the air. So many people have lost their loved ones, homes, and livelihoods. It is surely tragic for hundreds of thousands of our citizens. My heart goes out to them, and I will do what I can to help them rebuild and move on.

Disturbing to me, however, was a woman shown on the news only a few short hours after the storm had ended. She was indignant and complaining about how the government was not meeting her immediate needs. Although my heart goes out to this woman, there were suddenly thousands of people, now homeless, without adequate food, water, shelter, or hygiene facilities. It was a monumental task to help so many people all at once. Her complaining seemed to demonstrate the embodiment of the entitlement mentality.

Are you "entitled" to a raise or a promotion? Has punching the clock year after year, being a loyal employee, or just doing the job you were paid to do somehow earned you the right to move up the corporate ladder? Certainly not! Like Larry H. Miller from the Utah Jazz stated, "that's just showing-up."

What you do to distinguish yourself beyond these minimums (what should earn promotions) is what will make all the difference in the end. In our next section we will look at what you can do beyond these basics and how you can stand-out even further from the folks I kindly refer to as the multitudes of average and disengaged performers.

Chapter 5 Summary Points

• Dress in a way that shows you care about yourself and company. Be sure to practice great hygiene and grooming.
• Come in a little early and leave a little late without being asked. Avoid being late for work and volunteer to stay overtime if a project needs special attention.
• Volunteer for special assignments that genuinely help your company and give you new experiences.
• Be positive and give genuine praise to inspire and elevate your team. Recognize people for their hard work and contributions.
• Work competently, and professionally, and exceed expectations in all that you do.
• Always complete projects or assignments ahead of time and under budget if at all possible.
• Always help others to succeed even if, occasionally, they might be promoted before you. Great leaders give genuine help.
• Improve your company by solving important problems and implementing solutions. You are "paid to think."
• Cultivate a mentoring relationship with someone who can help you move forward in your company.
• Become highly educated and skilled in your profession.
• Be kind and considerate to others. The workplace and the world for that matter are better off when people treat each other well.
• Create a network of allies by inviting others into projects and working with people from other areas.
• Live by a code of honor and integrity. You should be absolutely trustworthy and everyone will learn your word is your bond.
• Help your company make more money and support its' corporate mission and goals.
• Know your business and its' markets very well. Trade journals and other publications can help you begin "thinking like a CEO."
• Be flexible, adaptable, and resolute to get the job done; whatever it takes.
• Show up on time and with a positive attitude and you will beat 90% of the competition for almost anything.
• No one is entitled to raises or promotions just because they put their time in on the job. Promotions are earned by distinguishing yourself from others and striving to reach higher standards.

Bill Hanover is author of "No Sucking-Up! How to Win the Job Promotions You Deserve" and a Lean Manufacturing Consultant. You may learn more about "No Sucking-Up" at www.nosuckingup.com or Bill's consulting services at www.tpslean.com

Posted by Sarah Ennenga on September 11, 2007 at 11:58 AM | Leave a Comment (0)

Dear Sue:

I work with a team of six people. Several months ago we hired a coworker to fill a much-needed position. Management decided that all of the sales commissions from our team would go to this team member. In the past, commissions were split between all of us.

When management made this decision I told them that I thought this was unfair. They told me they would look into additional compensation, but so far, I haven't received anything.

To make things even more stressful, the employee we hired has missed over two months worth of work in the short time she has been with us. Every week she has something that interferes with her work. She's had family emergencies, friends flying into town, dental emergencies, medical appointments, etc.

The rest of us are very frustrated and although we don't want to appear negative to management, our resentment is building. I do not feel that she is a team player or that she cares about her work. The rest of us have been putting in extra hours to get the work done (we are salaried) while she works much less.

She just announced that she'll be taking some time off for some surgery. Initially she told us that the timing of her surgery was flexible, yet she has scheduled it to take place now. Her timing couldn't be worse because an account manager just quit and we have two people on vacation. This will leave a skeleton crew, but she doesn't seem concerned.

Our entire team has been torn apart. Everyone else chooses to talk behind her back, but I would like to confront her and tell her how I feel.

- Upset

Sue Says:

You have every right to talk with her about your concerns and frustrations, but why take this on all by yourself? Why not call a meeting with this woman, your team members and management? Focus on the "problem", which is too much work and not enough team members to get it done. Don't be afraid to voice your concerns about the number of absences this woman has had and the affect it is having on the team.

Missing two out of the six months she has been employed raises a red flag - if management hasn't noticed, it's time it's brought to their attention.

Speaking up about your concerns is constructive, and if done with the intent to resolve the problem, should not reflect negatively on you.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 10, 2007 at 5:06 PM | Leave a Comment (0)

Dear Sue:

For medical reasons I need to find a business that will enable me to work from home. How can I tell which companies that proclaim success working from home from the ones that are no good?

- Homewardbound

Sue Says:

I have received a number of questions similar to yours. Many people like the idea of starting a home-based business or somehow doing some type of work from home. And why not? There are many advantages to working from home whether it's for medical reasons, to be home with children or simply for a change of pace.

Because of the interest in this subject and the amount of important information available, I am devoting today's column to the subject.

Joanne Frank, editor and publisher of "Home-based Business & Small Business Network" magazine, says that working at home is great for creative people who do their best work on their own time-clock. It is not, however, for everyone. Working at home has a tremendous impact on the family - sometimes good and sometimes disastrous. If your family is enthusiastic about your work and able to participate in some way it can be great, but if they resent your wok, it can cause friction.

It is easy to be lured from your work by other household needs, so it is important to develop structure and routines to follow.

There are many opportunities to run a business from your home and many people who are anxious to develop independence with their own home-based business are being exploited. Just as you wouldn't want to do business with a bank that operated out of the back of a van, you shouldn't feel secure investing in a business that cannot be established as qualified and secure. If the company is new and doesn't have a track record, then do your research on the people involved. Frank offers advice for opportunities that seem ideal and too good to be true.

Look for the following red flags:

* You must invest money
* The solicitation is from out of state
* No address is included* It has an 800 number
* The promises sound "Too good to be true"
* The solicitor is not particularly interested in your qualifications
* There are no training programs
* There are indications that you must "act right away" or there is an urgency to act now
* There are many advertisements that solicit people to "work from home," and "start a home based business." If you are looking into any one of these opportunities, you will need the answers to the following questions:

1. Who is this company? (Investigate this.)
2. What exactly are they offering (and to who)?
3. How much money will you have to invest?
4. What's the big hurry (usually there is an urgency about taking advantage of the "opportunity" as quickly as possible).
5. Some additional suggestions:

Never send money until you have fully investigated the company.
Ask for copies of brochures and other marketing materials. A lot can be learned from these.
Obtain a street address (not a post office box number), and a telephone number. If they have an 800 number, expect them to also have a local one. Call the local number to verify it is legitimate. Difficulty getting through to the person or company or receiving a recorded message, may be reason for concern.
Check with the following offices in the state the business is based in and make calls to:

* The Secretary of State's office to see if they are a registered business
* The Better Business Bureau to see if they have complaints lodged against them
* The Attorney General's office to find out if any legal action has been taken against them
* The local Chamber of Commerce to find out if the business is a member or if they know anything about them
* If you view the opportunity as a potential business, seek business advice through a small business development center near you and ask them if they would review your plan. In addition, talk to people whose opinion you respect.

Many opportunities are provided by companies who are established and reputable. They willingly provide the information you need. There are also companies who provide the service of investigations such as these. Don't hesitate to investigate--expect that your potential customers will also investigate you. Following are a few agencies and organizations that take consumer complaints and answer questions about business fraud:

* The Attorney General's Consumer Division
* The Better Business Bureau.
* The Federal Trade Commission
* FTC Bureau of Consumer Protection, Washington, DC 20580. Phone: 202-326-3650
* The Secretary of State's Office registers corporations doing business in the state. You may want to check to see if a company is registered
* The U.S. Postal Inspection Service ( to report suspected mail fraud). Postal Inspection
* Service, PO Box 64558 St., Paul MN 55164-0558. Phone: 651-293-3200

Starting a home-based business takes time and thorough planning. Many people start their business while working full-time at another job as they get things off the ground. If you can do this, you will have the security of steady income. There are many wonderful opportunities available - take the necessary time to find the one that is best for you.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 10, 2007 at 5:01 PM | Leave a Comment (0)

Dear Sue:

I am going for an interview next week and would like some information on how to sell myself to the company. Do you have any pointers?

Sue Says:

I am so glad that you have already recognized the importance of "selling" yourself in the interview because that is exactly what you need to do. Your resume will sell your credentials, but in the interview, you do need to sell yourself. And that is where many people go wrong. Think about it -- if credentials were all that mattered, why would there be a job interview at all? Why won't companies hire someone from the information on a resume? It's because potential employers want to see you -- what you look like and how you handle yourself to determine if you fit the image of their organization.

Think of yourself as a gift that needs packaging -- you're smart, skilled, competent, creative and highly motivated. You're willing to do a great job, and you have the talent to do it. That's the gift. But you are the only one who knows these things about you; telling others how wonderful you are in so many words just isn't going to be the right approach.

So, what is a good approach? Packaging yourself in a way that conveys a powerful presence. You want others to know you're in charge. You want them to perceive you as more than just competent: that you're able to handle any situation and are in control.

The secret to making it happen is having a plan. In my book, How to Gain the Professional Edge, I focus heavily on the importance of planning and creating your desired image. I am amazed at how many people spend thousands of dollars and years of their time gaining knowledge, who then fail to spend any time or money on putting themselves together.

In an interview, you are the product and need to know what kind of impression you want to make. Do your homework -- gather as much information as you can about the company, including the corporate culture? Be sure you "dress to impress" because you only have one chance to make a powerful first impression.

Enter the room with confidence -- carry yourself well and hold your head high. Offer a handshake that is firm and strong. Avoid fidgeting and try not to appear nervous. Maintain eye-contact with the person you are talking with and have several questions prepared that you can ask.

Don't just dwell on your credentials -- let your personality come through! And don't be afraid to talk about your strengths and what you believe you have to contribute. Finally, be yourself -- no one can do that better than you can! Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 10, 2007 at 4:59 PM | Leave a Comment (0)

Reprinted courtesy of TheCareerNews.com

MINNEAPOLIS, MN -- Have you ever been so tired that you know you didn't do your best at a networking meeting, or on a phone screening? A recent issue of Organic Style magazine reported that people with sleep problems had slower reaction times than those who were legally drunk. There is no question that periods of transition or career crossroads can be some of the toughest on our sleep cycles. And just at the time when we want to appear and be at our sharpest. No lectures - we've all been there.

The suggestion we offer our clients: if you have an important meeting, conversation or negotiation prepare at least two days in advance. If you need to stay up late, do so at least two days beforehand. Give all the information time to integrate and percolate. Don't perfect your 30-second commercial or the answers to the toughest questions at 2:00am the day of the meeting.

Do what it takes to rest well the night before. It's smart to get ready for bed earlier than you usually would. Try to put yourself in your bed 9 hours before you have to get up -- even if you're not tired. Your mind may race at first, but soon enough, you should relax and go to sleep with time to spare. You'll appear more rested, confident and alert. Give yourself this crucial advantage over the competition.

Article by Pat Schuler, Business Development Coach and Reprinted from TheCareerNews.com. Get the latest breaking News, Tips and Tools for your job search, Free!

Posted by Sarah Ennenga on September 10, 2007 at 4:03 PM | Leave a Comment (0)

To some the answer is yes. To most of us in the world of personal branding absolutely not.

But, it was not until I worked with an image consultant (Amy Casson of Polished Image) that I realised how critical it really was - it can sometimes be the difference between success and failure. Between getting a job and still searching.

You know how great you feel when you are in your favourite suit or outfit (think about when you have an important meeting or interview you always reach for THE outfit) it can make the difference between sealing the deal and feeling so so about the meeting.

A recent article in the Globe & Mail reminded me how important it is to look (and feel) from your head to your toes - this Italian showmaker written about is a perfectionist and a master craftsman and the journalist could almost think he was not wearing shoes - and the shoes were initialled.

Now just how great would that make you feel?

By Paul Copcutt and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on September 10, 2007 at 3:06 PM | Leave a Comment (0)

I'm on LinkedIn, Now What???, a recently released book about LinkedIn, answers so many of the questions that have been posed to me by my clients about this powerful business networking tool. Many people approach social networking technology with trepidation and Jason Alba has created a "how to" guide that reminds new users that there are "no stupid questions" when it comes to learning a new technology and guides seasoned users through the more specialized uses of the application. If you are interested in creating an on-line presence, building a professional community, sourcing prospects, or reaching out to decision makers and hiring authorities, (and who reading this blog isn't?), you will find value in this book. It will take you less time to read from cover to cover than it takes to post to half a dozen job boards and the skills you will learn from the book will help you build a far more strategic and effective approach to networking and relationship management.

By Barbara Safani and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on September 10, 2007 at 2:52 PM | Leave a Comment (0)

I hope that you had a lovely Labor Day weekend, I certainly did. My brother came down from Dallas for a visit for the first few days of the weekend. On Monday, Labor Day, after my brother went home and my husband had gone to the outlet mall to avail himself of the holiday sales I spent the day watching the Travel Channel.

Specifically I watched the Anthony Bourdain "No Reservations" marathon. I had seen a few Anthony Bourdain shows in the past but had never watched as many as I did on Monday. I was really engrossed in the show because of Bourdain's passion for travel and his absolute fearlessness. Bourdain's enthusiasm and wit sucked me in to watching several hours of his adventures in Hong Kong, Indonesia, Ireland, and Ghana. It occurred to me that we can all learn something about the value of being passionate about our jobs from Anthony Bourdain.

Anthony Bourdain is sarcastic, funny, outspoken, and knowledgeable about food and travel. He loves trying new foods, some of which I wouldn't try for a million dollars. Bourdain is a celebrity chef who ran his own restaurant for 28 years before taking his current job with the Travel Channel. So, when it comes to food he really knows his stuff and isn't afraid to try any dish anywhere in the world. In other words, he has the perfect job (for him).

Are you fearless when it comes to your profession? Are you in the perfect job for you? I hope you are. I hope that when you see opportunities you take them. I hope that you try new things and walk fearlessly and happily into new experiences. If, however, you don't feel passionate or fearless about your career then maybe you can learn from

In particular, I appreciate his confidence in his opinions and his outspokenness when it comes to sharing them. He wrote a blog post about the Food Network and its varied hosts/personalities that is one of the funniest things I have ever read. I admire him for being absolutely confident about his point of view and fearless about sharing it.

Check out Anthony Bourdain's show on the Travel Channel sometime and see if you don't come away from the show with a boost in inspiration. He inspired me to get started on some projects that I have been procrastinating on starting because they are a little daunting. If Bourdain can eat a seal's eye or a sheep's bladder I figure I can muster up the courage/energy/inspiration to start some high impact projects that I have been putting off!

Article by Liz Handlin and courtesy of Recruiting Blogswap a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry level jobs and other career opportunities

Posted by Sarah Ennenga on September 10, 2007 at 2:27 PM | Leave a Comment (0)

In a recent survey of independent professionals, almost 50% of the consultants, coaches, and other professionals declared that they were currently not earning enough to meet their expenses. This result shouldn't be surprising, since according to the U.S. Small Business Administration, more than half of all small businesses fail in the first year and 95% fail within the first five years. But it made me curious. How can that many professionals be operating businesses that are not turning a profit?

Looking into the issue a bit further, I made an enlightening discovery. Many of these businesses ARE profitable -- the business revenues exceed their costs. The businesses are operating in the black, but there isn't enough left over for the owner to pay their living expenses. The business owners are living off their savings, working an outside job, being supported by family members, or going into debt.

So these independent professionals are doing something right. They are reaching clients, making sales, and turning a profit. But it seems that what they have left out of the picture is earning enough to pay themselves. Without enough of a profit margin for an owner's draw, these businesses are ultimately going to fail. Can they be saved? Perhaps, if the owners are willing to make drastic changes of the most difficult kind -- changes in themselves.

If you are one of these struggling professionals, you must ask yourself what you are willing to do to make your business succeed. To break out of underearning, you will need to do more, learn more, or charge more, and it may not be easy.

Doing more may mean working more hours. The average small business owner works more than 40 hours per week in their business. You may feel like you are working hard, but have you actually kept track? Many entrepreneurs are surprised to discover that they are putting in fewer hours than they thought. It's usually unrealistic to expect a full-time income from a part-time business.

Or you may be putting in plenty of time, but not putting it in the right place. How many hours per week are you spending on marketing? And is some of your marketing time devoted to actively reaching out to clients and referral sources through networking and phone calls, or are you limiting yourself to more passive strategies like building a website and placing ads?

Doing more about your business or about marketing may require not only a change of habits, but a change of attitude. You may be avoiding a full-time commitment to the business because you are afraid of failing, or holding back from marketing because you fear rejection. If these thoughts sound familiar, notice that your fear of failure may be causing you to fail!

Successful entrepreneurs take risks. Many small business owners fail multiple times before they eventually succeed. Successful salespeople hear "no" many more times than they hear "yes." If you want to follow in the footsteps of people who succeed at business, you must be willing to risk failure to get there.

Perhaps doing more is not the answer in your situation. You may be working hard already in your business and marketing actively. But you may need to learn more. Almost half of new business owners say they did no prior investigation or learning about business ownership before they started.

You may know everything you need to about delivering the professional service you offer, but there is plenty left to learn about not only marketing and selling, but pricing, negotiating, contracts, financial management, and more.

In fact, one of the biggest gaps between success and failure may lie in these not-so-minor details. You may need to charge more. Do you know exactly how much you need to charge in order to earn a decent living from your business? Not the amount you believe your clients will pay, but what you really need to earn?

Total up all of your regular living expenses, including housing, food, clothing, health care, family care, transportation, and entertainment. Add to that required payments for your debts, income tax, and self-employment tax, and an allowance for vacation, sick time, and emergencies. Now include a budget for savings and your eventual retirement.

What do these numbers tell you about how much you should be charging for each hour, day, program, or project?

If you're not currently charging this much, don't wait until your business becomes successful to raise your rates. Unless you start earning a living, your business will never succeed. If you find that the people you have been marketing to are unable to pay more for your services, it may be time to focus on a different market.

This is where more learning comes in. There must be other professionals with businesses like yours who are succeeding. What can you learn from them? Who are their clients? What marketing strategies are they using? What business practices of theirs can you emulate? Whatever challenges you are facing, it's likely that those who have gone before you have the answers.

But you have to be willing to listen to the experience of others and act on it. Your business isn't going to improve without help from you. You need to make changes now in how you are working, marketing, or pricing yourself in order to avoid failure. If your business isn't earning enough to sustain you, the business itself isn't sustainable.

Article by C.J. Hayden, the author of Get Clients Now! Thousands of business owners and salespeople have used her simple sales and marketing system to double or triple their income. Get a free copy of "Five Secrets to Finding All the Clients You'll Ever Need" at www.getclientsnow.com. Copyright © 2007, C.J. Hayden

Posted by Sarah Ennenga on September 10, 2007 at 11:13 AM | Leave a Comment (0)

Dear Sue:

I work for a company that has decided to implement a "non-compete" agreement with its employees. Many of us have been with the company for over five years and do not want to sign the agreement. However, we have been advised that we would be terminated if we did not sign it.

This is a very confusing agreement that requires a six-month period in which we could not work in a related field after leaving the company.

We all are wondering if it is legal for our employer to force us to sign a non-compete agreement. And what will happen if only some of the employees sign the agreement? Any help you can provide is appreciated.

- KP

Sue Says:

Unfortunately, there may not be much you can do, but it is not surprising that you are taken off guard by the sudden request to sign a non-compete after five years of employment.

I asked Lewis B. Gardner, an employment attorney with Greenberg Traurig in Tysons Corner, Virginia, to help answer your question. He said that in most states, an employer's promise of continued employment upon signing an agreement generally is sufficient enough to support the request to sign a non-compete agreement.

Generally, an employer has the right to terminate an "at-will" employee (one without an employment contract) for any reason, at any time -- which could include firing someone for refusing to sign an agreement. The number of employees who sign the agreement has nothing to do with its lawfulness or enforceability.

Before signing the agreement (if you decide to), you may want to have an attorney look it over. And, since a number of you are uncomfortable with this request, consider approaching management with your concerns. Perhaps after you hear their reasons for the agreement it won't seem so threatening.

You have worked at this company for five years and potentially could be there many more. Are you happy? Do you see yourself staying there long-term?

The answer to these questions may help you decide what action to take. Whatever you do, take your time and don't jump to any conclusions or make any decisions in haste.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 7, 2007 at 4:56 PM | Leave a Comment (0)

Dear Sue:

My company needs some information about appropriate business attire for women. Our salesmen wear conservative suits, white shirts and shoes. What does the up and coming saleswoman wear?

- Joanne

Sue Says:

When most people think of formal business dress for men, we think of a suit and tie. Yet, when we think of business dress for women, we often end up confused. Women never have had a business "uniform" the way men have. And today, with so many companies allowing casual dress, the confusion is even greater. Part of the decision in deciding how to dress will depend upon the industry you are in and your objectives.

Part of the confusion comes from the media and the fashion industry. While it is important to look "up-to-date", wearing the latest trends won't add much credibility to anyone unless they are in the fashion industry. The way businesswomen usually are portrayed on television does not mirror the way they should present themselves in the real business world. Short skirts and tight clothing certainly draw attention to a woman's body, but that is not necessarily what women should draw attention to. Most women prefer to be recognized for their skills and contributions, not their bodies.

In my book, I list a number of clothing options and then rank them in order of professionalism from the most professional to the most casual. For example, the two-piece matching skirted suit is the most formal and professional option in clothing for women. Although not right or fair, for some reason, when a woman wears a skirt (and exposes her legs) she looks more professional. However, it is slowly changing. A matching pantsuit is an acceptable alternative, as is a skirt or dress with a jacket.

Wearing a jacket will always add a sense of completion and polish to a business look. I always recommend that women wear one.

I am often asked about short-sleeve dresses and suits for women. I have never seen a short-sleeved suit made for men, therefore, I don't recommend them for women either.

Establishing guidelines and communicating expectations is essential and helpful for both the employer and employee. It will eliminate future problems and makes it easier for an employee to know what to wear. For further clarification and more specifics, I recommend my book, How to Gain the Professional Edge. There are several chapters devoted to appearance and clothing.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 7, 2007 at 4:54 PM | Leave a Comment (0)

Dear Sue:

A person I work with is leaving tomorrow, and we all want to congratulate her for the contributions she has made while she has worked here.

How can we let her know that we think she was a hard worker and that we really appreciate all she has done? We've already made a poster and a cake. Do you have any other last minute advice?

- Curious

Sue Says:

Yes I do! Everyone craves and appreciates recognition for what they do. Have everyone write a personal tribute to this person -- it can be a great memory, something special about her, why you enjoyed working with her or why you will miss her. It doesn't have to be lengthy or fancy. Then put them all together and present it to her.

Expressing your sentiments and appreciation is something that is sure to touch her heart and will leave her with lasting memories that she can reflect on long after she is gone.

It's the greatest gift you can give, and one that money can't buy. I can guarantee you that she will treasure it and save it forever!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 7, 2007 at 4:52 PM | Leave a Comment (0)

Dear Sue:

I am the "problem". I am the one other co-workers can't stand. And here's why:

I am a born leader, and a good, efficient manager, but am always the "New kid", and the two don't mix.

Usually, I am right, but I am the wrong person to be right at that time, or that incident.

Lastly, I am petite, blonde, and vivacious. Which means that all the other women automatically have doubts about me. I am not a particularly compassionate or gregarious sort, and it's difficult to hold my tongue, which I try desperately to do all of the time.

Please help me find my way in this corporate snake pit!

- Shepherd with no flock--and no Job

Sue Says:

Let me see if I've got this right; even though you are a great leader and manager, and your assessment of things usually is right, you are out of work because you are young, attractive and outspoken.

I don't doubt that other women may feel threatened by you, or that your timing may be off. However, I do believe that most disadvantages can be overcome.

It is true - some women feel threatened by other women, especially when they are attractive and confident women. However, there are many women who excel anyway.

You say you aren't terribly compassionate; work on having more compassion. You say you have difficulty biting you tongue; focus less on what you have to say and more on listening to the ideas and opinions of others. You say you not the gregarious type; try being more sociable by taking an interest in others.

Rather than focusing on what you can't control, work and focus on the things you can. Anyone can find reasons for their troubles at work, and some of the most successful people are successful because of the obstacles they have had to overcome. This is your obstacle, now do what you need to overcome it. You already have taken the first step by writing to me. I know you'll make it!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 6, 2007 at 4:49 PM | Leave a Comment (0)

Dear Sue:

The job I have now is perfect. I love the people I work with, the location is great and everything fits. I've been offered an opportunity to go through a training program which will help me gain more knowledge and potentially, more money.

The problem is, if I go through the program I will be placed in another office, which I don't want.

What should I do? Go with the program? Or tell my manager at my next review that I want to stay where I am? Please help me.

-Content

Sue Says:

I wish I could tell you what to do, but only you can determine what you really want. What I can do, however, is give you some "food for thought."

What motivates you to get up each day and go to work? Is it the security of a job you like and working in a predictable environment? Or are you driven by advancement opportunities and a big paycheck? You really need to think about what you want.

At some point you will need to decide if what you have right now is enough, or if you want more out of your career. And you need to ask yourself how happy you will be if the other people you work with accept future offers, which could leave you in the same place of employment physically, but without the people you know and love to work with.

You have found happiness with this job and chances are you will find it again. And you need to be careful, because if you turn down too many opportunities, eventually the offers may stop coming.

Change can be scary, but it is inevitable. If you stay put, eventually things will change right where you are. When that happens, you could regret the fact that you didn't take another opportunity when you had it presented to you.

It's easier to leave on a high note when things are going well and opportunities are plentiful, than it is when you are drained and searching for a way out. I suggest you do some investigating into the new opportunity before you turn it down.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 6, 2007 at 4:47 PM | Leave a Comment (0)

Dear Sue:

For thirteen years my husband and I ran a successful medical practice. I managed the office while he dedicated his time and energy to being a great doctor. Unfortunately, we recently divorced and while waiting to finalize the bitter divorce agreement, 3 years have lapsed. I've relocated and am looking forward to entering the job market, but I am encountering two problems:

1. Most companies require references. My only reference is my husband, and depending on how he feels the day he receives a call about me, I could get a good reference or a bad one. In addition, if he finds out that I am working he could fight to decrease my alimony and child support payments!
2. Thirteen years of my life were spent working in one office.
I consider myself to be intelligent, hardworking and employable, but I am having a hard time getting good professional jobs! Do you have any suggestions?

- Divorced

Sue Says:

In your situation, I think honesty will be the best policy. Have you considered telling what you have told me to prospective employers?

There is no need to badmouth your husband or belittle yourself because you've only had one job experience. Focus on what you do have and what you have accomplished within the past thirteen years.

There are other types of references you might consider providing. Perhaps there is a patient you knew well that would provide a reference for you. Consider a good friend or someone you've worked with in other ways, such as your children's school activities, through any volunteer work you've done or someone from your church or synagogue.

Although you worked at one place for thirteen years, you undoubtedly developed many skills during that period. Talk about those skills with potential employers and about your capabilities. You have a new career ahead of you and no one can impose limitations on you but yourself. Set your sights on what you want to do and don't stop until you get there! Good luck!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on September 6, 2007 at 4:45 PM | Leave a Comment (0)

Here's a classic Gen Y reality: they'd rather pick a city they want to live in and find a job than find the best job they can, who gh cares where it is. According to Segmentation Company (part of Yankelovich, the marketing consultants) 65 percent of those 24 to 34 asked whether they 'preferred to look for a job in the place that I would likeot live' rather than 'look for the best job I can find, the place where it is located is secondary'. You can see a discussion of the survey in an article from today's New York Times here