Dear Sue:

I just started a new job in management and am looking for ideas on building a new spring/summer wardrobe. Can you suggest some professional clothing basics and tips to creating a work wardrobe?

- New manager

Sue Says:

You already have taken the first step toward building a wardrobe because you are thinking about and planning what to buy. Many people purchase clothing impulsively and end up with a closet full of clothes; yet still have nothing to wear.

Some people won't think twice about spending hundreds of dollars on a suit or dress for a special occasion such as a wedding or reunion, but would never consider spending the same amount on clothing to be worn to work. However, if you take the time to figure it out, you actually get more wear out of the clothes you wear to work than you do from an outfit you purchased for a special occasion.

Investing in a wardrobe for work is a good investment in yourself and your future. People who look professional often feel more professional and are perceived more positively than those who do not.

The best approach to building a wardrobe is by purchasing your clothing strategically. Don't be tempted to buy the latest fashions; when it comes to building a wardrobe for work, classic styles are best. Classic clothing will last season after season, and will always be in style. You can add some pizzazz by accessorizing with jewelry, scarves, ties, shirts or blouses.

Utilize the help of sales people and keep in mind that many department stores offer free personal shopping services. By working with professional shoppers, you will save yourself time; have the benefit of an expert opinion, and someone to keep you abreast of sale items, etc.

Begin by purchasing a few foundational pieces (slacks, skirts, and jackets) in solid, neutral colors. A great pair of black or navy slacks can be worn several times a week, and by wearing them with a different jacket or shirt, you won't even feel as though you are wearing the same thing.

While purchasing and wearing unique colors can be fun, you won't get as much wear out of that lime green suit as you will get out of the neutral colored one. Invest in quality garments, and buy the best you can afford. The fabric is one of the most important elements when determining the cost of a garment, and it
will determine how well the fabric will wear, clean and feel.

When considering a garment, do the "wrinkle" test -- grab some fabric in your hand and squeeze it into a ball, then let go. If it looks wrinkled, it is most likely going to look that way on you when you wear it. If the wrinkles fall out, it is a good indication that it will wear well without too much wrinkling.

Consider the following as you shop for clothes and build your wardrobe:

* Have a plan when you shop, and know what you want and need before you enter a store. This will help you avoid impulsive buying.

* Shop when you are feeling and looking good; it will be easier to determine what looks good on you.

* Gain the support of a clerk to assist you both with shopping that day and keeping you informed of new pieces that come in and sales in the future.

* Buy quality instead of quantity.

* If you aren't sure you will wear something, you probably won't, so don't buy it.

* Pay attention to details; does it hang nicely? Do the seams match? Does anything pull? Can you move freely?

* Visit a tailor to ensure a proper and flattering fit.

* Be patient. It takes time to compile a wardrobe. Build yours slowly and methodically, and you will have items you can wear and enjoy year after year.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 31, 2007 at 7:07 PM | Leave a Comment (0)

Dear Sue:

It seems as though most of the questions you receive are written from frustrated employees who work for difficult bosses. My question is a bit different. I am the boss, and am struggling with difficult employees. I am young, so I am not sure if this is about me or not.

Whenever I request something to be done, rather than take ownership, everyone seems to take his or her time completing the task. Sometimes I have to follow up several times before anything ever gets done.

I am trying to establish good working relationship with these people, but the way they are acting is getting in the way. I am not sure how to handle these people or this situation.

- Young boss

Sue Says:

I've said it before and I'll say it again: people will take advantage of you as long as you allow them to.

Although you are bothered by the way these people respond to you, it sounds as though you haven't done anything to put a stop to it. Perhaps because you are young, you are concerned about coming across too harsh or demanding, or too concerned about what others think of you.

When you want something done, do you "ask" people to do it in a way that could lead them to believe it is an option, rather than important or urgent?

There is a difference between asking someone to assist you in doing something and requesting that it be done. Be sure you are making it clear that you need the task completed. It will help you and others if you give the task a deadline, because without one, the task is likely to be put off or perceived as not important. You will be doing the people a favor by providing a timeline, and you can still request something in a friendly manner.

Once a deadline has been established, if a task is still incomplete, then you may still need to follow up, but this time you have a specific reason for your call. You are not calling to inquire what is 'going on', but to inform the person that the deadline has passed and you are in need of the information.

Perhaps a conversation with these people, along with something in writing is necessary. Let them know that the delay in response time is creating problems. Proceed to inform them that in the future you will be providing a timeline for your requests, and that all tasks must be completed promptly and within that time frame, without exception.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 31, 2007 at 7:01 PM | Leave a Comment (0)

Dear Sue:

I am fairly new to an outside sales position and am looking for information about non-verbal communication. I am interested in learning about office settings. Any other information that can help me to 'read' a situation better would be appreciated.

- Amy

Sue Says: During the average 30-minute sales call, a buyer and seller exchange approximately 800 different nonverbal messages, yet most salespeople focus on the verbal part of the sale, according to Jan Hargrave, a body language consultant and author of the book, Strictly Business Body Language.

Salespeople who pay attention to body language typically focus almost exclusively on facial expressions. However, the way words are spoken and the speakers face all provide information about how the sales call is going. The voice and face are only part of the picture. The body is the communication channel over which we have the least control and understand the least, but has the most impact.

Where you sit and how the furniture is arranged can either encourage friendliness and cooperation or confrontation. Hargrave says that sitting across the table from a person during a negotiation creates a defensive, competitive atmosphere and can lead to each party taking a firm stand on his or her point of view. The table becomes a solid barrier between both parties and allows for a distinct division of ideas. Massive desks create a physical barrier, and serve as a visual barrier as well.

If you can't see someone from the chest down, you don't know if the buyer's legs are crossed, if he's tapping his foot or cleaning his nails. Office furniture can be arranged in a way to give a person as much power, status or control over others as they wish. Just sitting behind a desk conveys a sense of power and positioning because all who enter must look across it, which gives the person behind it control. Increased status and power can be achieved with:

* Low sofas for visitors to sit on.
* A wall covered with photos, awards or qualifications that the occupant has received.
* A slim briefcase; those who do all the work carry large, bulky briefcases.
* Red folders on a desk marked "Strictly Confidential."
* An expensive ashtray placed out of reach of the visitor causing him inconvenience when ashing a cigarette. (I do not recommend smoking on a sales call, however.)
* If you are in a buyer's office and are free to choose where you sit, it is best to chose a seat beside the buyer's desk rather than one across from it. The height of the chair can raise or lower a person's status; the higher the back of the chair, the greater the power and status of the person sitting in it.

You are wise to take in a person's environment to learn more about that person. If you are having trouble communicating with someone, moving to a new location, changing positions or getting him or her to come out from behind a desk can change the dynamics of the interaction.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 31, 2007 at 4:27 PM | Leave a Comment (0)

Dear Sue:

I work for someone who is impossible to please. She blows up easily, and is a control freak. Her demands are relentless and unrealistic. She expects miracles, and stresses out everyone around her. Because she is so intense, it is impossible to approach her, and we end up suffering as a result. What are our options?

- Suffering

Sue Says: Your only option, other than quitting your job or seeking a transferring to another department, is to talk with her. As uncomfortable as it will be, you need to do something unless you are willing to continue to work under these stressful circumstances. Although it will be uncomfortable for you, if you take some time to think about your approach and plan what you want to say, you have a greater chance of reaching her.

You don't want to blame her or create more stress for yourself. Perhaps you can let her know that you all work very hard to please her and want to make her job easier, but are having a difficult time because of the intense environment and feel as though nothing you do is satisfactory. Perhaps you can ask her if there is anything you can do to help alleviate some of the stress you all (including her) feel.

There is a good chance you may feel worse as a result of your talk, but also a chance you can reach her. However, unless you are willing to do something, and stand up for what you need, you surely won't see any changes made. If you still cannot open the doors of communication and she becomes worse or stays the same, then you will need to talk with someone else. I realize it is tough, and may add some additional stress initially, but if you do nothing, nothing will change.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 30, 2007 at 8:48 PM | Leave a Comment (0)

Dear Sue:

My gut and my heart are telling me it is time to move on and leave my job. I've been a secretary for the same person for 15 years and a manager of the clerical staff for four years. With this managerial position, my salary has increased while my interest in the job has decreased. I am burned out. I not only work for the CEO of the company and two Vice Presidents, but I manage a staff of 12. When my workday is done, I go home to three children under the age of 10.

I am hesitant to leave because I make great money and get four weeks of vacation a year. I realize this is good, but I feel I am in my "comfort zone".

It is amazing how may different opinions I get about my making the move. I either hear, "Why would you want to leave all that?", "A job is a job", and "Can't you just go to work, earn your paycheck and leave work at work and go home to your family?", etc.

I believe I have figured out money isn't everything. I think a person needs to enjoy what they are doing.

I've discussed the possibility of leaving with my husband, but he is only looking at the dollar signs. He wonders why I would want to go somewhere else, especially because I might find out it could be worse than what I have now. I say that it might be better.

What are your thoughts on this? I love your column and your advice and hope you can help me.

- In the comfort zone

Sue Says:

There are many different reasons people choose to leave a job. Some people never seem to stay at any job for long, while others are content staying at one place forever.

Many people remain at a job they have lost all passion for simply because the pay and benefits are good or because the job has become easy to manage.

It sounds to me as though much of the advice you are being given is coming from people who are looking at the situation logistically and logically. From this point of view, it makes perfect sense for you to stay; you're making good money, you've got great benefits and a predictable job, so why leave it?

You are not just thinking with your head, but feeling with your heart as well. In your head you can rationalize all of the reasons you should stay, but in your heart, you feel it is time for you to move on. The best decision will be one that is made both with your head and your heart.

However, it is important for you to determine the cause of your restlessness. Is it that the job is too stressful or that work in general is taxing because after a long day you go home to three young children? Do you resent the added responsibilities that have been given to you?

The questions you are asking have no right or wrong answer. In general, the time to consider looking elsewhere for work has arrived when you can answer yes to any of the following:

* You dread going to work each day.

* You are thinking and talking negatively about your job and your company

* You are bored and unchallenged, but have gone as far as you can within the organization

* You have been denied a promotion more than three times

* You cannot remember the last raise you received

* You know you are not working to your potential

If you dread going to work, and find yourself not working to your capacity, but sticking around for the paycheck, you may want to consider leaving or changing your status within the company. Unless you desperately want to leave this company, you may be able to find a way to reduce your hours or responsibilities, or take on new challenges if that is what you want. While money is important, there are many ways to make money, so why not find a way that makes you happy too?

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 30, 2007 at 4:35 PM | Leave a Comment (0)

Words of Wisdom from Sue:

Dear Readers,

On September 11, I was conducting a workshop when John, the person responsible for the workshop, came in to inform us of the horrific events that had taken place that morning. Tears welled up in his eyes as he spoke, and the mood in the room became somber. Suddenly the concepts being taught in the workshop seemed insignificant in contrast to what had happened, and I wondered how to proceed.

We decided to continue with the workshop, but speed things up so that everyone could get out a bit early. It was one of the most difficult days of work I've had; I craved the comforts of my home and family, and desperately wanted to know the details of the day's events, but did my best to maintain focus and do my job. In the car ride home, my ear was on the radio, and when I finally arrived, for the first time I saw the reality and magnitude of what had happened.

In the days that followed, I had telephone calls to return, another workshop to prepare for and a column to write, yet had no sense of urgency to get things done; how could anything compare in importance to what was taking place in our country? As I began to prepare this week's column and look through the many questions I receive, I realized that this time I was the one with the questions, and very few answers. There are so many issues and problems we all face day to day, and I have been fortunate to have this space week after week to use as a vehicle for discussion. There are familiar themes that come my way week after week; stressful work environments, lack of appreciation, unfair treatment, unrealistic expectations, and the challenge of working with difficult people. Individually, we must deal with the situations we encounter, but this week we all share many of the same concerns. I wonder how many people, including myself, forgot about many of the typical daily challenges and frustrations last week, and focused instead on the terrible tragedy that had taken place.

In the workshop I was facilitating, once we learned of the events, there was something unique about the way we interacted and the connection we felt with each other. I wonder how many other workplaces took on a different tone that day too.

Two days later, as I was still recovering from the shock of what had happened, I had a workshop to conduct. I wondered how to go on with business as usual when it was anything but usual, but it ended up being a great day because something was different; there was a commonality among us. Perhaps we were viewing each other differently, and were united in our desire for a safe, secure environment to live and work in.

Too often we get so caught up in our day-to-day activities that we lose sight of what's really important. We've seen the people in New York pull together and know that for those who survived, their lives will never be the same. The same is true for many of us.

A woman who worked in the Trade Center and survived was being interviewed on television. She talked about how this experience had changed the way she felt about her coworkers, and how eager she was to see them all again. Another program showed the tearful reunion of coworkers reuniting for the first time. Look at the people who surround you -- who are these people you see everyday? Have you taken the time to get to know them? If you were suddenly facing a life and death situation, which people would you reach out and help, and which ones do you think would be there to help you?

I realize we can't do much about the complex events taking place in this world, but we can do something about our own worlds. We can be less critical and more tolerant, less demanding and more appreciative, and we can vow never to take for granted the people we see every day; the people we work with, who surrounded us and provided a sense of comfort on Tuesday, September 11, 2001.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 30, 2007 at 4:31 PM | Leave a Comment (0)

Some Texas cities, like Austin, have been noticing a lack of skilled physical laborers. The shortage began in 2005, when it was noted that there were not enough people to assist in rebuilding after Hurricane Rita and has continued to slowly grow since then.

The lack of workers has left a number of Austin jobs unfilled, which means that if things do not change in the near future there will not be enough laborers to fulfill the cities needs. If a situation like that occurs than certain county projects could take much longer than would usually be required.

It's no secret that skilled physical labor requires some specialized training. In a effort to keep this labor shortage from becoming any larger the city is currently looking into different options that would provide such for area residents who would like this style of employment.

One such option that Austin is looking into is the creation of more high school technical programs. This would not only help the city meet labor demands but would also give area students who are not interested in a traditional education a more stable future. Austin officials are also looking into the possibility of training facilities for those who have already graduated.

Individuals in neighboring areas that are skilled in such fields and in search of employment would be wise to consider relocation to Austin. When there is a demand for a certain type of employ to fulfill open positions then those who apply are more likely to get the wages they desire.

For those already in the area with past experience in related fields, now is a great time to being looking for such employment. With so many jobs in Austin available, one is much more likely to be hired with less wait time.

Individuals who would consider such employment should continue to keep abreast of new developments so that they may take advantage of the new training centers that are likely to be built.

Posted by Joel Cheesman on July 30, 2007 at 8:04 AM | Leave a Comment (0)

The contest for Best of 2007 Leadership Blogs is on...and your vote counts. I won't spill who is leading the pack of 10 picks - you will just have to vote to find out. Check out each of Kevin Eikenberry's 10 nominated blogs. There's some really good postings and resources related to leadership, including information we can all use in career leadership for own lives.

Here's a little taste of some recent postings: "A New Brand Touchpoint" in Tom Peters' blog Dispatches from the New World of Work to "How to Work Less and Accomplish More", a June 25th posting in the Slow Leadership blog by Carmine Coyote to "We Want More for Less" by Jonathan Farrington in his Leadership Turn blog.

My favorite: Steve Farber's Extreme Leadership blog where you can read, watch, listen, AND interact.

Who does YOUR vote go to?

By Susan Guarneri and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 29, 2007 at 10:20 AM | Leave a Comment (0)

I've just returned to my office from a relaxing family vacation on Cape Cod... and reflecting on the incredible value of rejuvenating one's spirit, mindset, and self. I certainly wasn't alone in that effort. Besides family members, virtually everyone I rubbed shoulders with (on the beach, while out walking, at the movies [one rainy day], at mini-golf, or over excellent steamers and lobsters) seemed to be embracing the concept of stepping back for a week or two.

Being in the careers industry, you're never far from your field. Conversations often start with, "So, Jan, what do you do?" Unless the inquiring soul is under 20, the ideas flow, advice is sought, experiences are shared. This year, I made it a point to ask each person with whom I had a conversation for the best advice they'd ever received -- and tested -- about their careers, job searches, advancement. Probably our beach backdrop had something to do with it, but the consensus clearly was: "Take time out to recharge those batteries."

Whether you're engaged in an arduous search, feeling the pangs of longer-than-anticipated unemployment ... or experiencing burn out for giving way too much for way too long at the office ... or trying to position yourself for the next leap in your career: DO take some time this summer to reflect on your short- and long-term career goals, tap some of that creative energy that attracted you to your field in the first place, and step back to savor all that you've achieved over the years. You don't even have to go away to experience the thrilling rush of taking a day or an afternoon off simply to rejuvenate.

P.S. No Blackberries, laptops, or cell phones allowed.

By Jan Melnikd and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 28, 2007 at 10:15 AM | Leave a Comment (0)

Dear Sue:

I work closely with about half a dozen other women in a laboratory. I know that I don't have to be buddies with all of them, and I don't really need to spend more time with them, but one of the women is particularly rude to me.

This woman had a bridal shower in her home for another coworker who was getting married. She handed out the invitations at work to everyone but me, and instructed everyone not to talk about it in front of me since I wasn't invited. Of course word got out, and I heard everyone talking about it. I didn't say anything even though I was upset.

I know she knew I found out because someone wrote it on a public calendar and it was impossible to miss. This is just one example of her rude behavior. How can I continue to work with her when she is this way?

- Excluded

Sue Says:

I am sorry you have been excluded, and am sure it isn't easy to go to work with your head held high each day, but that is exactly what you need to do. I don't know why you are being excluded or happen to be the target of this woman's rude behavior, but you may want to try to find out.

Since she knows you know about the shower, why don't you ask her about it? Let her know that you don't feel you need to be included in every social gathering, but that you would like to know why you were the only one not invited to the bridal shower. When you acknowledge what she is doing and ask for an explanation, she will be forced to think about her actions, and be held accountable.

She may even view you differently as a result. Even if things don't change, keep in mind that you've said you don't need to spend more time with your coworkers and that it isn't that important to you, so don't allow yourself to devote too much time fretting about it.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 27, 2007 at 4:25 PM | Leave a Comment (0)

Holiday Party Advice from Sue:

Once again, we are in the midst of the holiday season, and many of you will be attending a celebratory event this year. With all of the day-to-day pressures we face, a holiday party will be anticipated with excitement or trepidation, and for those who see it as an opportunity to ‘let loose’, it could be the last event attended with their organization. Sad, but true, there will be people who lose their jobs as a result of their behavior at the holiday party, and others who are at risk for harming their reputation.

Over the years, I've heard story upon story of embarrassing, and often shocking behavior of coworkers at holiday parties. Too many people mistakenly assume that at a holiday party is a place where "anything goes", and willingly engage in unusual and unpredictable behavior, often at the expense of others. Although the holiday office party is meant to be enjoyable, exercise caution to ensure that you won't be the one everyone talks about on Monday morning. You don’t want to be remembered for your outrageous behavior, flirtatious manner or the stupor you were in.

If you don't handle yourself well at the holiday party, others may assume that you can’t handle yourself anywhere, and you could hurt your chances for advancement in the future. The holiday party is a business event. You can and should enjoy yourself, but keep in mind that everything you do has long term consequences and the potential to further or hinder your career.

Several years ago I created a list of holiday party "do's and taboos", and have run it each year as a friendly reminder. I offer the following suggestions to keep in mind for the parties you attend this year:

Attend the party - failure to attend could be viewed negatively.

Think "business hours" not "party time".

Limit your alcohol consumption. Drink if you want, and only if it is served, but don't get drunk. Alcohol is the biggest contributor to inappropriate and regrettable behavior.

Dress for the occasion (which is business), and avoid wearing anything too skimpy, sexy or suggestive.

Be the first to arrive, but not the last to leave.

Be generous with praise for others, but stingy with praise for yourself. Don't brown-nose or brag about your accomplishments.

Take an interest in others, but don't assume they aren't too interested in you. In other words, be a good listener, not a compulsive talker.

Be friendly, but don't be a flirt.

Keep your hands to yourself. In business, the only acceptable physical contact is through a handshake. If someone hugs you and you want to hug back, fine, but don’t go around hugging everyone – there are people who will feel awkward if you hug them.

Greet and speak to people outside of your core group of coworkers and friends.

Keep the conversation light; avoid talking about work problems, other people, politics or office gossip.

Think twice before bringing a casual date; unless you know someone well, you won’t know how he/she may fare at the party.

Make appropriate introductions; when you introduce your guest or spouse, include some information to provide the basis of a conversation..

Be an appreciative guest; greet your boss when you arrive and say thank you when you

Use good taste if you are involved in a gift exchange. Forgo the gag gift, but do consider a gift certificate to a restaurant, book store or coffee shop or a useful office item.

Smile often be positive and have a good time.

Finally, if you encounter something unusual or interesting at your party this year, let me hear from you and I will share your story with others in a future column.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 27, 2007 at 4:19 PM | Leave a Comment (0)

Dear Sue:

A few months ago I went on an interview for a sales position. I received a rejection letter that stated they decided to pursue other candidates, even though my background and previous experience were impressive. I am still looking for a job and continue to see the same ad in the paper. I decided to call and request a second interview, but never heard back from anyone.

Finally, I requested an explanation; I wanted to know what the company was looking for that I seem to be lacking. I never heard back from anyone.

I still am very interested in this position, but am not sure if I should continue to pursue it or leave it alone. At what point do I just give up?

- Interested

Sue Says:

I hope you never give up; think of it as moving on. I understand your desire for an answer as to why you didn't get the position as well as your persistence -- after all good salespeople need to be persistent. However, there is a difference between being persistent and being a pest. For whatever reason, the company has made the decision not to hire you. You may have been one of many who interviewed for the job and it may not be possible for the company to provide you with the details you are looking for.

I understand your frustration seeing the ad continue to run, but it may be the type of company that is always looking for people and runs ads continually, or there could be other reasons it continues to run.

At some point you need to move on and focus on other positions. Because you have not had any response to your calls or letters, if I were you, I would focus my energy someplace else. You may want to check in with this company in another few months, or let them know that you remain interested, but do not want to be a pest, and therefore will touch base later. Let them know that if a position becomes available that is a good fit. For you that you remain interested.

Continue to look for other positions and work on your interviewing skills. No matter how qualified you are for a position, there are many elements to the selection process. The selection process is often based on your image, personality characteristics and chemistry with the interviewer. Don't take this rejection personally, but do take the time to evaluate the way you present yourself.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 27, 2007 at 4:16 PM | Leave a Comment (0)

I met someone the other day who is in a very intriguing position in her life.

She was recently laid off. She has a successful 20-year career behind her. She can take some time before moving onto the next thing. She's ready for a change and believes that now is the right time to discover what really lights her fire.

The only thing is she has no clue what that might be.

She's been working hard for years, intensely focused on the everyday challenges of her career. Who's had the time to think about fire, sparks, and true creative drive?

When we reach a pause in life and feel ready to create a new idea about how our career life could be, how do we uncover the passion?

There are many interesting people writing about this topic. Curt Rosengren, Passion Catalyst and blogger behind Occupational Adventure, has written and focused extensively on this. Check out his Occupational Adventure Guide, for example.

You may worry that the well of creative ideas and inspiration is dry, but I say be patient.

You do care about something, probably many things - trust me. You may have forgotten what they are, and you may not have a clue about how to connect them to making a living, but there are people, ideas, and/or activities that inspire you. And when you've spent some time reacquainting yourself with these things or engaging in new introductions, you will be able to think a lot more creatively.

But first, to find a career passion you need to let the analytic, problem-solving side of you take a little break. This is because passion is a feeling!

Also if you put a due date on finding your career passion, that sort of kills the mood.

So first you connect with the inspired feelings, then you invite your analytic side back in the room to help you make connections between the exciting feelings/visions/dreams and the opportunities in real life.

For many of us, our interests are not crashing cymbals but are more elusive whispers. It takes patience to notice them.

To begin, small acts of shaking up your routine can lead to more connection with the more inspired, engaged part of yourself. Here are a few examples:

1. Notice what you care about, especially if you don't think you have time.

If you haven't thought about what you really like about your job and what you really care about in life since 1994, first plan plenty of time to find that headspace.

It's ideal if you can make a habit of noticing what you care about. This can be as basic as keeping a short bulleted list of what you like about your job on the fridge, or thinking about what you loved to do as a kid. You can keep a gratitude journal for a week every other month. You can meditate on the question for 60 seconds a day.

2. Get out of your head and into your body.

Break a sweat, let your mind wander while you do so, and notice where your mind goes. Or mellow out with a massage or other bodywork if that's more your speed.

3. Get out of town.

You need to take your vacation time. Don't be one of those people who "can't possibly" be away from the office for even a couple of days.

Leave town and stop thinking about your job. Get into nature, and if nature's not your thing, go to a museum. When your mind gets a break from being entirely consumed with your current job, it's free to do some wandering. Let it.

4. Create something.

It doesn't need to be good, and you don't have to show anyone. Paint, sculpt, play music, dance, write a play, decorate a room. This is more about leaving analysis behind for awhile.

5. Write.

Write for 10 minutes each day about anything.

6. Meet somebody new.

Connecting with new people can be inspiring. We learn new things when we're around new people. Don't stress about how you'll meet somebody new, simply be open to it.

Tapping into what you really care about is not a process that you force. You don't get to choose exactly when inspiration will come or in what form it will occur to you. This can be frustrating for those of us who have allowed ourselves 36 hours to come up with our New Path.

There may or may not be one thing that pops up as the certain "Aha! Now I know what my whole life has been preparing me for!"

But if you allow yourself to pursue career passion as a possibility, you'll run into something pretty good. And if you see something pretty good, go for it.

By Heather Mundell and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 27, 2007 at 2:58 PM | Leave a Comment (0)

There's nothing like looking for a job day after day, month after month, to get someone running for the medication. Hopefully you haven’t had to endure this little test of sanity, but if you don’t believe me, try it for yourself - an endless job search can seriously drive you crazy. Not to mention that it can frustrate and depress the heck out of you, especially when those darn recruiters and hiring managers won’t return your calls or emails. And what about the annoyance/humiliation of having to tell people that no, you haven't found anything yet - for the tenth time?

If you’ve been looking for a job and are wondering if you’re going to need to start looking for a psychiatrist while you’re at it, read on for a few tips on how to stay sane during a job search:

Deal with your issues – then move on. It’s normal to experience a wide range of emotions during a job search, from elation (here comes the job offer!) to anger (when the HELL am I going to get a job offer?) to depression (there will never again be a job offer). But no matter how justified your feelings, you aren’t doing yourself – or your job search – any favors when you let them get the best of you. This isn’t to suggest that you would think of sobbing on the phone to a recruiter, but don’t underestimate how even subtle displays of emotions like frustration or impatience can shine through during your communications with hiring managers, including emails, phone calls, and, of course, interviews.

The bottom line? If you’re talking to people that can hire you, but are still seething just the slightest bit at your last boss or are feeling just a wee bit desperate because of your dwindling bank account, potential recruiters and hiring managers will smell your issues a mile away, and you’ll be hurting your chances of landing your next opportunity. Think about it – would you want to hire someone in this state of mind? Understandable though your feelings may be, do what you need to do to stay positive when you’re in job-search mode.

Quit waiting for the phone to ring. We’ve all heard stories about people who landed jobs effortlessly, like the one about the guy who posted his resume online and had multiple offers before the week was through. Or, how about the gal who had a cousin whose boss just happened to have an opening for a new position that she’d be perfect for? How nice for them, but here’s the deal: These people aren’t you. This isn’t to say that a job won’t land in your lap, but if Lady Luck hasn’t smiled on you yet, then it’s time to face the reality that recruiters aren’t knocking down your door and roll up your sleeves: It’s job search time!

This means that if you thought you could land a job by now without networking, picking up the phone, and doing plenty of follow up, those days are over, too. This isn’t as depressing at it sounds, because the type of skills that are gained during a job search – sales and marketing, the ability to skillfully network, persist in the face of rejection, to name a few – are truly skills for life.

Forget about short and sweet. Tell the truth: Weren’t you just the teensiest bit hopeful that your job search would be short, sweet, and a piece of cake? Can’t blame you for that, but let’s face facts: Expecting a job search to be easy and over fast is like expecting to become a great skier the first time you hit the slopes. Neither scenario is particularly likely without a serious investment of time and energy by you.

Here’s the reality that we hate to hear: The job search probably will take longer than you think, so take that part-time job to earn a little cash, or sign up for that course at your local community college if it’s going to provide you with some marketable skills. In other words, don’t delay making your own ‘job search’ investments, and quit holding back if you need to take certain steps in order to improve your job search. After all, if you were convinced that you were going to land a job in only a few weeks, you probably wouldn’t sign up for a class, pay money to attend a conference, or even build relationships through networking, even though these might be the very steps you need to take in order to get hired.

The truth is that most things are tough before they become easy and the job search is no different. But, as you get your resume in great shape, practice those interviewing skills again and again and continue to reach out and get the feedback you need in order to improve, your search will get easier. Just like a skier, the more you’re willing to put yourself out there and practice, the better you’ll get. Best of all, making the investment to take the extra steps can only yield better returns for you, your job search, and your career in the long run.

Elizabeth Freedman is the author of Work 101: Learning the Ropes of the Workplace without Hanging Yourself and is a 2005 Finalist for College Speaker of the Year, awarded by the Association for the Promotion of Campus Activities. She runs a Boston-based communications and career development firm where she partners with corporations to help their new professionals look smart, sound sharp and succeed on the job. Clients include PricewaterhouseCoopers, The Gillette Company/Procter & Gamble and The Thomson Corporation. For more information, please visit www.elizabethfreedman.com or email info@elizabethfreedman.com.

Posted by Sarah Ennenga on July 27, 2007 at 11:31 AM | Leave a Comment (0)

Dear Sue:

I have a question that really needs an expert answer. I recently resigned from my position after over eight years of employment. For over my last year of employment, we had a new manager who was verbally abusive and told the most inappropriate jokes. For example, he once said, "I would like to put my hands around your neck and squeeze until your eyes pop out of your head." Another time he said, "Do you think it would hurt if I stuck your fingers in the door and slammed it shut?" He thought he was being funny, and claims these were jokes. I contacted my home office and they did not offer any help.

Two weeks ago we were having our morning meeting and I wanted to discuss something that was bothering me. This manager became very upset and threw a pen at me. It missed hitting me, and then he asked me if I wanted more. I was scared and upset. I called his supervisor, but he never returned my call.

When my boss called me later that day he acted like everything was just fine. I was so upset that I gathered my belongings and left a note of resignation. I have since learned that my boss has denied any wrongdoing. From what I have been told, the old company's policy regarding references is to only provide the dates of employment so I am not worried about anyone saying anything, but do worry that telling future employers about my experience could reflect negatively on me, and I am concerned about what to say when I am asked why I left. How do I explain this? I want to put this nightmare behind me.

- Moving on

Sue Says:

I am glad you are moving on because you should not have to tolerate such behavior and will be better off now that you are out of there. I understand your concern about what to say when people ask about past employment, but don't worry because you don't owe anyone a detailed description or reason. People leave jobs and move around frequently, and there are many reasons for doing so. Consider the information confidential and personal. Lawrence Alter, president of The Arthur Group, a Minneapolis based career management firm said that opening up too much could be an indicator that you are a troublemaker. Your former employers policy to merely confirm the dates of your employment is a policy many corporations have implemented to protect themselves from legal action. However, Alter suggests that you get a written statement from your former employer stating that they will only provide dates of employment to anyone asking for references.

Consider asking one of your former managers to give you a positive professional reference if contacted by a potential new employer. In addition, you can put on your application (or state in an interview) that you felt it was time for you to move on, after 8 years, to pursue something that allowed you to better use your existing skills, develop new skills, or that provided greater opportunity for advancement. The fact that you were with the same company for eight years tells anyone that your performance was strong and that you are a loyal and dedicated employee. Be sure you emphasize this in a job interview.

It does appear as though you may have legal recourse, Alter said, and should you choose to pursue it, you may want to speak with an attorney or consult the State Attorney General's office. In addition, since you never heard from your manager's supervisor, you should contact the director or vice president of the human resources department of the company to advise them of what occurred and find out what they intend to do so that other employees are not subjected to this type of behavior.

However, do what you need to do and try not to expend too much energy on the issues of the past; chalk it up to a learning experience, be glad you are out of that environment and move on.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 26, 2007 at 8:34 PM | Leave a Comment (0)

Dear Sue:

Do you have advice for ways to get things done before they reach a crisis mode? My plate is so full that I tend to put things off until the last minute, which means I am always working under pressure and on a tight deadline. This is causing me a lot of stress. I am very busy every day, but some days never get to many of my tasks.

- Stressed

Sue Says:

There is a difference between being busy and being productive. People can busy themselves in many ways; spending time organizing, preparing, talking on the phone , talking with people, dealing with other people's problems, etc. However, random busyness can often lead to a feeling of distress if you are busying yourself with things that aren't really important.

Have you ever had your sleep disrupted because you remembered something you forgot to do? Have you ever felt at the end of the day as though you didn't get anything done? Chances are you weren't sitting idle; you probably were busy, but busy doing things that either weren't critical, necessary or important.

There are many reasons people avoid doing things before they become a crisis. Some people simply prefer to work under pressure and find that only when a deadline is near that they will take the time to the task. Other common reasons for procrastination: the task is too time consuming, difficult, boring or overwhelming.

Mark Goulston, author of "Get Out Of Your Own Way", has a unique perspective on procrastination, and says that people procrastinate when they are lonely. For example, many alcoholics and substance abusers have difficulty overcoming their addiction until they join Alcoholics Anonymous or another recovery program. Gouslton says that it's not the 12 steps that help such people to finally give up drinking or using drugs, it's having the support of a sponsor and a fellowship to look to when you're wandering off course.

The same is true for people who procrastinate on taking better care of their health. Although it is a well-known fact that a healthy diet and exercise will lead to better health, many people fail to do anything about changing their bad habits unless they are forced to. Some people become motivated when they discover that their clothes no longer fit, while for others it may take something more serious, such as a health crisis. For some, working with a nutritionist or personal trainer is the answer to finally gaining momentum on the path to better health.

Goulston recommends overcoming loneliness-based procrastination by enlisting the support of other people. A procrastinator can become an activator when around others. That's why people have jogging buddies, study groups and collaborators. Make a trade with a friend and reciprocate by offering to help out with something he or she is trying to get done.

Determine at the start of each day what you need to get done, and spend your time on the tasks you have identified as most important rather than allowing yourself to be distracted by spending time on menial tasks. You have identified a trigger of your stress, and the good news is that you can do something to eliminate it.

Not only will you feel better as a result, but ultimately, you will be more productive, in control and the type of person others can count on.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

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Posted by Candice Arnold on July 26, 2007 at 4:12 PM | Leave a Comment (0)

Dear Sue:

I related to the question from the sole proprietor who was concerned about answering the phone without annoying other clients. Although I do not meet clients in my home, I do have a home office where I run a one-man consulting firm. I spend most of my time on the phone, making and taking calls, sending and receiving faxes and sending e-mail all day long. I have a few comments and suggestions for your readers.

First and foremost, I would never answer a call while meeting with a client. As a client I would find this extremely rude; it implies that other clients or potential clients are more valuable than the one you are meeting with. If you have a cell phone, turn it off during meetings. I personally keep my cell phone number private except for family members; if it rings, I know it's an emergency that would justify an interruption.

There are many ways to handle incoming calls if I am on the phone, and I recommend three things: voice mail, call waiting and caller ID.

It is important to change your message every day, and more often if necessary. I use the same simple message every day, but I always mention the day and date, so callers know I check my messages every day at a minimum. If I'm going to be out, even for an hour, I change my message and inform callers when I plan to return. This reassures callers by giving them an idea of how long a callback will take. Personally, I don't like answering machines because they are more difficult to change, and they often sound cheap. It's also easier to check voice mail on the road (don't forget to mention that you do this in your message). I also don't like answering services; a real person on the other end encourages questions and callers want answers as to when you will return or if someone else can help, which quickly reveals that the "real person" doesn't even know who you are or what your business is.

Call waiting/caller ID: If you are on the phone, and another call comes in, you may be able to decide if you need to interrupt your current call. I don't really mind being put on hold for a moment, as long as I'm not abruptly cut off during a critical discussion. Don't kid yourself, or try to kid clients: they know you're the only one in the office, and they understand that sometimes you need to take another call. Just don't do it too often, or let them hang for long. Caller ID also lets you return a call if someone doesn't leave a message; you may contact a few wrong numbers, but you may also impress a potential client.

Another important consideration is additional lines. You should definitely have one for phone and one for fax/on-line access; if you spend lots of time on-line and receive lots of faxes, get three lines. Busy signals get very annoying quickly.

These services add to your overhead, but I find that they are well worth it in reassuring your clients of your professionalism and attention to their needs.

- Tom

Sue Says:

Your suggestions are well thought out and make sense. I always appreciate knowing when to expect a return call, and like the idea of daily updates, however, if you plan on doing so, be sure to change the message daily. There is nothing worse than reaching someone's voice mail on February 5 that tells you where he or she is on January 25. This sends a negative message to callers and can appear as though you are absent minded or lack attention to detail. In addition, don't say you will return all calls if you know you won't.

While we are on the subject, I'd like to add a few words of advice for callers when leaving messages: Keep in mind that any message you leave is one of many the person you are calling is receiving. Make your message brief and to the point and write down the main points you want to cover so you don't waste time collecting your thoughts while you are recording. Don't eat, smoke or chew gum while talking, and when you state your name and phone number, speak s-l-o-w-l-y. In fact, if you write down your number as you say it, you will be helping the listener out and be more apt to slow down. Spell your last name for the benefit of the listener as well. It's also a good idea to leave your name and number both at the beginning and end of a message. And, since e-mail is preferable for many, you may want to leave an e-mail address on both incoming and outgoing messages.

Connecting with people by phone has become quite a challenge - thanks for writing.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 26, 2007 at 4:08 PM | Leave a Comment (0)

Ms. New Jersey's recent experience with digital dirt may serve as a cautionary tale to all job seekers. Setting your Facebook or MySpace page to private does not ensure that the photos will stay that way. Fortunately for Amy Polumbo, the pageant board did not strip her of her crown, but would an employer who expected you to represent their company and service their customers be so forgiving?

Think before you post...if you wouldn't want a previous or potential boss to see the picture or entry, don't post it.

By Barbara Safania and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 26, 2007 at 10:51 AM | Leave a Comment (1)

Before signing on the dotted line
Prospective employees should ask some pointed questions about career development opportunities before accepting an offer. They include the following:

• What kinds of training does the company offer?
  
• How are training opportunities organized in this company? Who makes the decisions: human resources or the CEO?
  
• Who gets to go? Is training a perk for managers and professional staff only, or is it for individual contributors as well?
  
• What is the company's training philosophy - to make employees more effective in their present jobs or to prepare them for the future?
  
• Does the company contract with outside providers, or is all training done by in-house people?
  
• How is the company's training program tied to performance management?
  
• What kind of follow-up does the company provide to ensure that learning happens and that productivity and morale are improved?

Training, especially for junior and entry-level workers, can be a very important benefit to weigh when considering a job offer. Be sure to think of your future career development, not only your future within an organization. Some companies require training - which could be unpaid - before you're allowed to officially start working, so make sure you get the particulars if that is the case.

Opportunities for the workforce
Current employees looking to enhance their skills should familiarize themselves with their company's policies concerning training and continuing education. Browse your intranet, dig up that voluminous benefits package you received when you took the job, ask your boss for more information. Find out whether your company covers training expenses, period. No one wants to put time and effort into a proposal that will get shot down before it's even considered.

Once you have confirmed that your company does sponsor educational initiatives, research what types of training or continuing education you would like to experience. If you're looking to enhance your skills in something related to the company's business, get suggestions from your coworkers or your human resources representative. You must also decide how you want to learn - in a classroom, on the Internet, or through videoconferencing.

Ask and you may receive
Research and document your training choices, complete with tuition, related expenses, and length of commitment. You may even want to prepare a statement that shows how you expect to improve and enhance your performance and productivity. Fill out any necessary forms and schedule some time with your boss or manager to talk about the training opportunities you've researched before you present them to the human resources department. Your boss is likely to have to sign off on your request, so be prepared to back up your reasons for wanting to use company time and money to beef up your skills.

Seal of approval
If your proposal is denied, try to learn why. If it's a question of money, look for a less expensive alternative or ask to be put on a waiting list for funds. If your superiors feel that particular new skill won't be as beneficial to the company as you thought, ask what skills are lacking from your team and how you can tailor your next training request to fill in the gaps.

If your training proposal is approved, you may be bound by certain restrictions, including when you can attend classes and what you can submit for reimbursement. Get the details in writing so you don't get stuck with a hefty bill at the end. You may also be required to document your experience through a group presentation or short essay, so take notes and save all the course materials (handouts, books, worksheets). Above all, share your newly acquired knowledge with your team - their success can only make you (and your company) look good.

Article courtesy of Salary.com®

Posted by Sarah Ennenga on July 26, 2007 at 8:52 AM | Leave a Comment (0)

Dear Sue:

Is it really possible to achieve any type of balance when juggling work and motherhood? I don't know how others are able to manage, but I am feeling stressed all the time. I have two children, a husband, and I work full time. It is hectic all day, from the moment we leave in the morning to the time we come home. There are times I bring work home with me although I try not to as my kids need me to spend time with them and help with homework. I never do anything for myself and feel pulled in too many different directions. What is the secret to achieving and maintaining balance?

- Stressed

Sue Says:

I am not sure there is a secret or just one thing and unfortunately, achieving a sense of balance is an ongoing struggle for many women. It is tough when you want to be a great mother, great employee, great wife, etc., because there are only so many hours in a day. You need to determine where you want to focus your time and energy when you are not working, and tough as it is, you should really try not to bring work home with you. Many women successfully balance work and motherhood, but give to get. I don't think most people can have it all, but if you are willing to give up something, you will get something in return.

Work at identifying the main cause of your stress. Is it that you feel as though you never get anything done? That you have more to do than you can realistically accomplish, or that you crave time alone and time to rest?

The most important question is determining what you are willing to do to gain more balance. For starters, the first thing you should try to do is to give yourself some time each day to do absolutely nothing. Even if it is just a few minutes, you deserve that time to yourself. Perhaps scheduling and structuring your time a bit more will be helpful. And, don't be afraid to ask for help. You may be surprised how much support you can get at work and at home, if only you acknowledge your stress and are willing to accept the support others offer.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 25, 2007 at 8:21 PM | Leave a Comment (0)

Dear Sue:

I work for a company that believes that keeping a person under stress will make him work harder. People come and go with that company weekly. I have been employed there for five years and I can tell I've turned into a colder, tougher person. I follow all the rules, never miss work, and I have a top quality work performance, with one exception -- I forgot to initial some paperwork I completed, and was severely reprimanded. Considering my track record, I don't think I deserved the harsh criticism. My supervisor said that they are cracking down on people and going to be even stricter in their policies.

My doctor told me at my last appointment that I should change my lifestyle and my job. I think it would be just as stressful to start over in a job, and I don't want to lose my benefits. What do you suggest I do?

- Stressed

Sue Says:

I understand your dilemma and your desire to take the path that will cause you the least amount of additional stress. However, the fact that your doctor has suggested you change your lifestyle and look for another job leads me to believe that your situation at work is taking a bigger toll on you than you realize. No job and no benefit package can be worth losing your health over.

If you really want to stay, you will need to make some adjustments, and your doctor's orders may help you. Have you ever talked with anyone in your company about the stressful environment? Although you may not see the changes you want, it is worth a try to talk with others in position of authority and to come up with suggestions about ways to reduce the stressful environment.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 25, 2007 at 8:15 PM | Leave a Comment (0)

Dear Sue:

I have been employed by a small business (family owned) for four years. About ten months ago, the owner encouraged me to continue my education and offered to pay for half of my college tuition and finance the other half at no interest. I've been going to school, but have been financing the classes myself because she has never said anything again about helping me out.

I finally decided to bring it up to her and she told me that she wouldn't be able to help me out after all. Now I am not sure that I want to invest anymore time or energy working for her. I feel let down and disappointed. Is this a good enough reason to seek a job elsewhere or should I just be happy receiving a paycheck? Any advice you can offer would be greatly appreciated.

- Disappointed

Sue Says:

I can understand your disappointment and am sure it is difficult for you to place much faith and trust in your employer at this time.

The first thing you should do is to talk with the owner and express your disappointment. Determine what happened and why he/she had a change of heart. It is possible that the owner expected you to clarify the arrangement up front before you enrolled, rather than asking for help long after you have been going to classes. Perhaps there was some sort of misunderstanding; is it possible that you took literally something that the owner said while 'thinking out loud', and meant that he/she would 'consider' helping you with your education if you decided to go back to school?

This may or may not be a good reason to leave your job; if you have lost all faith in your employer and cannot tolerate working there anymore, then it probably is a good time for you to leave. However, if you are simply disappointed, but basically enjoy the work you do, you may be able to get over it and maintain your employment.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 25, 2007 at 8:06 PM | Leave a Comment (0)

So I was away last week sipping all-inclusive drinks at a Caribbean resort. A long holiday weekend followed that, and 90-degree weather has rounded out the last few back-to-work days here in New York. It’s no wonder I’ve been stricken with severe blogger’s block. I think I’ve got an early case of “summer brain.” You know what I’m talking about.

Remember when you were in grade school and you literally forgot how to spell and multiply by the time you returned to school in September? My editorial team discussed this very topic yesterday because it’s happening to all of us. And wouldn’t you know, I found out this morning that it’s not just a lame excuse to subconsciously try to extend our time away from the office.

According to a study of Baltimore students by Johns Hopkins University researchers, students fall almost 2.6 months behind in math skills over the summer. Furthermore, the study showed that 65 percent of the achievement gap between poor and affluent children can be explained by unequal summer learning experiences during the elementary school years.

In other words, kids (and adults, too) need to keep their brains stimulated to avoid permanent brain vacation mode. How can you do that this summer? Why not use the extra downtime and office summer Fridays (if you’re lucky!) to research a return to education that’ll boost your career or start a completely new one?

Whether it’s a full-fledged degree or certificate program, a computer training course to bulk up your lacking tech skills, or some on-your-own reading, dedicate some summer time to improving your skills or learning something new.

Whew… now, I’m spent! (Sorry — still working out those summer brain issues.)

Courtesy of CollegeSurfing Insider.

Posted by Sarah Ennenga on July 25, 2007 at 5:37 PM | Leave a Comment (0)

Half of the American work force is satisfied with their job, while the other half dreads reporting to a job they hate, working for a boss they can’t stand. As a senior at the University of Arizona, I was determined to join the group passionate about their work. But the biggest obstacle that stood in my way was that I did not know how to get to where I wanted to be, or for that matter, what I should do with my life.

“What should I do with my life?” is a question on the minds of many students and young professionals — and it’s a damn good question! You just spent four, five, six years in school and now you’re expected to answer it. You have parents pressuring you, friends and colleagues off to undoubtedly successful starts to long careers, and then you have your situation. I’m here to tell you not to worry. Not everyone has their life figured out at our age. In fact, no one really has it figured out.

Last summer, I ventured on a cross country roadtrip to interview successful people who LOVE their careers. I wanted to talk with these extraordinary individuals about the path that they pursued so I could develop an idea of which path I should pursue. The single most important thing that I took away from 75 interviews and three months of grassroots roadtrip travel was that at 22 years old, I didn’t have to figure it out.

One of my interviews was with University of Arizona head basketball coach Lute Olson. At 21, he was pumping gas and cleaning grease bays on the graveyard shift so he could pursue his love for education. Another was with Barry Moltz, who a week before college graduation did not have a job, accepted a position with IBM because he didn’t have anything to do the following Monday. Nine years later he transitioned out of the corporate world to enjoy a successful career in entrepreneurship. There were also 73 other people I talked with that all shared the common characteristic of not having life completely solved at our age.

I had reached a comforting conclusion.

Life takes too many twists and turns to decide right now what you want to do forever. It’s just not possible. The only thing we can do is have a determination to one day join the “better” half of the workforce by progressively working our way towards figuring out who we are and what thrills us.

By Brett Farmiloe and courtesy of CollegeSurfing Insider.

Posted by Sarah Ennenga on July 25, 2007 at 3:44 PM | Leave a Comment (0)

There are many advantages to online courses and degree programs. Not only does it offer an opportunity for those unable to take traditional full-time classes such as working professionals and parents, but it also offers more freedom and flexibility to students of all types. Online education is widely accepted as being just as valuable as the classroom experience. And many colleges, universities, businesses, and organizations worldwide, now offer their students fully accredited online degrees and continuing education programs. But there are still important questions and steps one should consider when pursuing an online education. Such as determining whether it is a good fit for your own personal needs and learning style, and which programs are credible and best for your learning goals.

The growing popularity of online courses is undeniable, with online enrollment currently growing at a staggering 33% a year. There are more than 3 million students currently involved in distance or online learning according to the Distance Education and Training Council. And in today's increasingly connected world, this number continues to grow, and at a faster rate.

Degrees obtained through online courses and programs can be just as valuable as degrees from more conventional programs, but it is important to choose one that is respected and accredited. This is because much like choosing a traditional college or university, some online programs offer better educations and hold better reputations than others. Members of the Apollo group, the Online University Consortium, and many top tier universities are safe bets for choosing a credible program. Also, U.S. News and World Report posts a list of well respected regional and professional accredited online graduate programs.

The Internet is even able to capture a lot of the same activities students partake in while learning in traditional classroom settings. For example, videoconferencing in real time allows students and professors to interact visually, and chat rooms and message boards help build relationships, make it convenient for students to help each other, and improve a professor's accessibility. And these tools and classroom resources are always at a student's fingertips, so that they can view past lectures, pour over message boards, and interact with other students when it's convenient for them. This ensures that students never miss out on a lesson or lecture or fall behind, as class information and resources are available at all times online.

The cost benefit of online programs lies mainly in the opportunity costs saved, as most students are able to keep their jobs while taking online classes. Savings are also realized in the absence of related school costs such as transportation and housing. Another consideration is that online courses are offered at the same price to students whether they are in state or out-of-state. This can make a huge difference when taking an online class at most state schools, as out-of-state costs will run significantly less than the on campus versions, in some cases even comparable to in state tuition. Relocation costs are forgone as well, which can be most beneficial to those looking to partake in a specialized program at a school that would normally require a burdensome relocation. For example, Cornell's renowned hotel management program can now be taken online at eCornell.

It is of course important to realize that online learning is certainly not for everyone. The most successful students of online learning are self-motivated as courses rarely enforce strict deadlines or class schedules, and work completion is done mostly at your own discretion. Those individuals that prefer face-to-face communication and group work should weigh these factors into their decision as well, deciding whether the online replacements for such elements are satisfactory. It is essential that prospective students are realistic about their own self-discipline and learning style before signing up.

Article courtesy of Salary.com®

Posted by Sarah Ennenga on July 25, 2007 at 3:28 PM | Leave a Comment (0)

Under this name an anual national conference will take place in Chicago, IL on October 20-22, 2007 organized by Hispanic Association of Colleges and Universities (HACU). It is organized as a forum for both students and professionals to discuss issues of higher education and career.

Undergraduate, graduate and professional school students from colleges and universities throughout the Americas are invited from all academic disciplines. Arrive with resumes to discuss career, internship, research and advanced education opportunities. Special Student Track Workshops, Leadership Forums, Student Mixers and a Career Fair will be part of HACU’s 21st Annual Conference.

Students conference rate is 299 USD but before August 10, 2007 you can apply for a Conference Scholarship that will cover the cost of:
(1) conference registration;
(2) travel and lodging for out-of-state students;
(3) conference-related meals; and
(4) conference-sponsored entertainment events.

However the admission to Career Fair only is always FREE and open to all students.

For more information contact Student Track Coordinator: (207) 692-3805, studenttrack@hacu.net

The detailed information aboiut the event and how to apply for scholarships is available at http://www.hacu.net

Tatiana Sorokina is the author of the book "Legal Alien's Guide. Chicago, IL, USA" and the blog
http://legalaliensguide.blogspot.com that guide you through various networking organizations, associations and clubs in Chicago, Illinois and nationwide which help you to find a job, start and grow your own business or just find friends.

Posted by Tatyana on July 25, 2007 at 3:19 PM | Leave a Comment (0)

With writer's-cramp going the way of the dodo bird, it is not surprising that a handwritten note will surely stand out in a sea of Helvetica. "There are certainly times when expediency dictates the use of e-mail," says Robert Graber, founder of online recruiting site,WallStJobs.com, "but there is no denying the power of the hand-held pen."

The kinetic, resume-driven nature of professional job search is definitely the prime habitat of electronic communications. "It is rare that we see any kind of hard copy these days," said Graber, "Resumes, cover letters, job requisitions, are all on-line. It makes the search process easier and it streamlines what were once cumbersome tracking and review procedures."

However, it can also present an opportunity to gain some extra visibility. "Hiring managers expect to receive search-related documents online," said Graber, "But a truly exceptional candidate will have noticed or heard something in the course of the hiring process that they can use as fodder for a brief, handwritten note in addition to what are otherwise traditional responses."

Graber suggests making note of any awards, plaques, diplomas, photos or displayed memorabilia when interviewing at a company. "Then, carefully write a brief note relating to what you have noticed," he said. "For example, if you are a member of the same trade association that presented the company with a displayed award, mention it in a note. If you see a diploma, connect with the school in some way. You may know a friend who went there, and can casually relate it in your note."

Graber also suggests investing in some quality note cards if you do not have them already. "Neutral colors are always best," he said. "Practice writing the note a few times to be sure your handwriting is legible. Don’t write more than two or three sentences. Unless you were told to the contrary, always use the person’s title, and sign your first and last name. Make no assumptions of familiarity, keep it short and professional."

Graber offered one last piece of advice, "Don’t use a postage machine or computer generated indicia. Use a real stamp. It’s the little things that mean a lot."

Posted by Steven Rothberg, CollegeRecruiter.com on July 25, 2007 at 1:11 PM | Leave a Comment (0)

Sometimes a promotion might actually wind-up being the worst thing that could happen to you! Really, it’s true. A good friend of mine won a promotion he had been planning and hoping for over a long period of time. He was ecstatic.

The first year on the new job he lost more than $20k of income moving from an hourly wage to salary. He worked even more overtime, was stressed-out, (which carried over to his family life,) and resulted in a whole host of other troubles.

It didn’t take him long to decide that the “promotion” brought with it a new title and a lot of headaches he had never anticipated.

You really need to ask yourself if the promotion you seek will somehow improve the quality of your life and those you care about enough to justify accepting it. There needs to be some harmony between your work life, and your home or private life, and what you expect or desire from each. If a promotion costs you too much of what you care about most, run from it, or re-create and redefine it in a way that works for you.

Critical Questions To Ask Before Seeking Or Accepting A Promotion Are:

1. What do I value most and will the promotion give me more of that?
   
2. Will I be happier?
   
3. Will my relationships suffer or be improved (family, co-workers, and/or friends, etc.?)
   
4. Will I be more secure in my job?
   
5. Will I earn more or less money? (Don’t forget to consider the differences between hourly wages and base salary pay.)
   
6. Will I have to work much more than I want to?
   
7. Will I retain at least the same level of benefits I currently enjoy?
   
8. Will there be opportunities to advance further?
   
9. Is this position temporary or enduring?
   
10. Is this position respected and needed long-term?
    
11. Who will replace me, and are they competent?
    
12. Whom will I be replacing, where are they going, and why?
    
13. Will this promotion actually help me and the company in the long-run?
    
14. Am I exceeding my level of competence by taking this job? If so, what will I need to do to become competent to fulfill this new role?
    
15. What is the “political climate” like surrounding this new position?
    
16. Who will be my new boss and what is he or she like?
    
17. Is there a merger looming, or likely, and how will this effect me?
    
18. Will I have to re-locate, and am I open to that?
    
19. Who will I now be supervising or accountable for, and what are they like?
    
20. What is the history of this position? If this position is constantly being “re-filled,” why?
    
21. Will the level of accountability I have match the rewards I receive?
    
22. Who will decide whether or not I get the job, and how is my relationship with them?
    
23. Can I leave the job without being demoted or punished in some way if it turns out to not be a good fit?
    
24. What will be left un-done when I leave my current position, who will complete it, and how involved will I need to be in that process?

Maybe that seems like a long list of questions but I hope you know the answers to each of them before you push hard for a promotion. You really do need to know if the new job is better than what you have now. Finding the answers to some of theses questions can be a bit of a tricky process, but as long as you proceed cautiously, it will be well worth your time.
Whether you like Dick Cheney or George Bush, or agree with them politically, you have to sort of admire the way Dick Cheney has said a resounding “No” to seeking the office of President of the United States. Instead of toying with the idea of becoming President, Vice President Cheney has repeatedly said “I serve at the leisure of the President” and “I do not desire, nor will I accept, your nomination for President.” Could he have been any clearer on the subject? It seems fair to say that VP Cheney has answered the questions above in his own way. Perhaps, like many of us, he is glad someone else is doing that job.

Being President of the United States isn’t for most of us. Half the people you govern don’t agree with you most of the time, and the other half only agrees with you some of the time. High-level positions in most companies work much the same way. You have to grow a pretty “thick skin” to thrive and be effective in such environments.

Very recently, two friends of mine working at different companies in two different states both decided they were tired of their jobs and quit. Both men were very impressive and highly regarded in their respective occupations. After years of holding the highest and second highest positions in their companies, both of them declared, in effect, “I’ve had enough of this” and left long-standing careers.

What would drive people to this end? I’ll summarize their answers to give you a sense of why people burn-out and feel as though they must move on even when they have been promoted to the highest levels.

The Following Elements Contributed To The Eventual Burn-Out Of Both Men:

• They were working at least 60 and usually 80+ hours per week. They both felt like if they worked any less they would fail to meet the responsibilities of their positions. Sadly, even with the extra hours worked, they never felt like they were even close to being caught-up.
  
• They were good delegators, but simply had more work than they could possibly do. Their key staff members were also overwhelmed, so they could not off-load any more work onto them. There simply was no relief for them.
  
• They received extreme pressure from corporate execs to make their companies more and more profitable in order to please shareholders. In truth, there is only so much that can be done, and only so many hours in a day in which to do those things. Unfortunately, many corporate executives do not agree with this analysis.
  
• They carried the “weight of the world” on their shoulders, and found it hard to think of anything but their jobs. Even when they were home (on occasion,) with their families they found it almost impossible to think of anything other than their duties at work.
  
• They had unreasonable expectations for themselves and equally unreasonable expectations placed on them by corporate leadership. They were, in fact, destined to fall short even with all of their talents and passion for the business, and after all they could do.

Both gentlemen in this example are very good men who have incredible work ethics and solid characters. They both deserve medals for helping their companies evolve and keep thousands of workers employed. They both did the jobs they were hired to do with passion and integrity.

The purpose, again, behind telling you about these good men is that corporations are increasingly expecting people to give-over their entire lives for the benefit of the company. In search of the almighty dollar, many corporate execs are very uninterested in the fact that people are being pushed far beyond reasonable expectations. Every corporate exec and perhaps every shareholder knows that even high-level managers are completely replaceable.

It is almost as though it has become understood that leaders and managers on every level are like race cars. You run them hard for awhile, replace only the parts, fuels, and lubricants that you absolutely must, and when they have lost their zip you get a new one.

If you are interested in high-level positions with great responsibility you should know this “use ‘em and lose ‘em” practice seems to have become the norm. In my travels I haven’t seen any signs of this changing in the near future.

If all you learn from this entire manual is that you don’t want a promotion after all, then your money and time have been wisely spent. Far too many people set their sights on the goal of being promoted before they investigate what that really means. It is generally harder to go back to the job you had before you were promoted once you’re in your new position. Consider all the many ramifications of your decision before putting a lot of effort into being promoted.

Some promotions even come with implied and, (more or less mandatory) future promotions. If you know this is the case, you need to really consider how desirable the second or third position in sequence would be, as you might be obligated to accept it. If it is completely undesirable, you may want to reconsider the path you have chosen.

It’s very common for assistant managers to become managers and managers to become senior management or even presidents. If you can see the direct route to a place or position you don’t want to occupy, a course-correction may be warranted. You’ll either need to set things up in a way that won’t take you to the undesirable position, or choose a different career path. There truly may be no going back.

This scenario is quite common: you, as assistant manager, are the natural choice to replace the next higher level boss. The management team is probably grooming you for this position, and will be disappointed if you won’t accept it when offered. In addition, you will be the best qualified person for the job.

Unless you can accept the terms of a promotion fully, you might be better off declining it cold. In the end, getting a promotion that gives you more money and a great title, but makes you miserable isn’t worth it.

Chapter 2 Summary Points

• Some promotions cost you so much of what you value that they are actually DEMOTIONS.
  
• You should always ask the “24 Critical Questions” from chapter 1 before accepting a promotion.
  
• Hi-level positions are extremely demanding and require “thick skin” emotionally and politically to endure, let alone thrive in.
  
• Professional burn-out is a risk associated with advanced positions of responsibility.
  
• Many corporations treat senior managers as expendable commodities and replace them frequently.
  
• Everyone is completely replaceable in every company regardless of rank.
  
• Just learning why you don’t want a promotion is a worthy undertaking.
  
• Many positions practically require their occupants to accept higher positions. If a promotion eventually leads to a position you don’t want, you may need to choose a different career path as there may be no going back.
  
• Getting a promotion that gives you more money and a great title, but makes you miserable isn’t worth it.

Posted by Sarah Ennenga on July 25, 2007 at 11:49 AM | Leave a Comment (0)

Dear Sue:

I have been in my job for almost a year now and I can't seem to get my boss to relinquish some of the duties she had before I got here, that are now mine. I am the HR manager and have been in personnel and staffing for 10 years. She is the COO of our 40+ employee company. She avoids talking to her staff about "uncomfortable" issues so they just build. I have asked her if I should talk with them, but she said no. There is one employee in particular I am concerned about; he has been abusive to other employees, but my boss has put off talking to him because of his title. She doesn't want me to do it because she feels he will be insulted that "HR" has to talk to him. I'm just afraid some of these employees that have been in the wake of his wrath, will file a suit for having to work in a harassing environment. How do I get her to let me do my job? I honestly think when she hired me she had no idea what an HR manager does.

- Mary

Sue Says:

It sounds as though part of the reason you have not been able to do your job and break out from under your boss's wings is because you have allowed yourself to stay in a subservient role. Rather than taking charge and doing your job, why do you continually seek your bosses permission to do what you were hired to do? You need to take charge and do your job!

If your boss does not understand the role of a human resource manager, then you need to inform her; after all you are the one with over 10 years experience and expertise in the area.

You have legitimate concerns about potential problems, and these, too need to be discussed with your boss immediately. When you take charge of your position and inform your boss on what needs to be done rather than asking her what she wants you to do, it may be easier for her to let go, but you need to let go first.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 24, 2007 at 8:00 PM | Leave a Comment (0)

Dear Sue:

My time gets seriously wasted when I am with people who take phone calls in the middle of our conversation with no regard for the fact that I am listening and waiting as they converse. I was working with someone in his office; the phone rang, he answered it, and then got involved in a lengthy conversation while I sat there. I was talking with someone in the corridor when the phone rang and again, I was left waiting indefinitely for her to finish the call. Now I am left with several questions: What is the protocol on answering a phone call when you are talking to someone, or have someone with you in the office? What would be a polite way for me to handle this and/or to let the person know that he/she is now wasting my time i.e. Do I just walk away? And, what would be the correct way to communicate office phone etiquette to my fellow workers? Many thanks.

– Jan

Sue Says:

If you have a visitor in your office and the phone rings, if you don’t have to answer it, don’t. Not answering the phone or letting it go to voice mail is a compliment to the person you are with and shows respect for his or her time. However, when you know you will need to take a call during a meeting, then inform your visitor at the beginning of the meeting, take the call and make it brief. Anytime you take a call when you are with someone else you are clearly communicating that the caller is more important than the person you are with.

When you are with someone who takes a call and it is apparent that the call is going to last more than a few minutes, you can choose to leave. You may decide that the meeting is over, or simply take a brief break. By doing so, you are not only giving the person some privacy to continue the conversation, but making better use of your own time as well. You can indicate that you will be back in a few minutes or inform the person that you will be in your office if he or she would like to continue the meeting once off the phone.

There may be times in which the only thing for you to do is to walk away. However, whenever you have an opportunity to say something, you certainly should. The only way to educate others is by your own example, and by talking about your concerns and frustrations. You may not be able to influence every one you have a casual conversation with, however, the next time you are in a meeting, you can suggest and establish ground rules up front, and help people understand how unproductive and distracting taking calls can be.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 24, 2007 at 3:35 PM | Leave a Comment (0)

Dear Sue:

I work for a small firm; we have a total of 10 full time workers and one part-time employee. I was hired three years ago as a customer service representative and my responsibilities were to answer the phone, do light filing, data entry and sales. Since then my responsibilities have increased.

Today, I am responsible for opening the office when the owner is late and managing it when he is not in. This includes doing human resource tasks such as interviewing and training new employees; payroll, collection, solving customer problems and any administrative problems that occur. I do not receive any benefits, and my salary is low, especially considering all of the jobs I am responsible for. I have impressive qualifications and am a good worker. Should I look for another job?

– Underpaid

Sue Says:

I am not sure looking for another job is your best solution. Have you considered talking with your boss? Obviously, he values and trusts you or he wouldn’t continue to give you added responsibility. He is much less likely than you are to think about the amount of money you make or need, so don’t assume he would refuse to pay you more just because he hasn’t offered to.

If you haven’t already, it is time for you to initiate a conversation with your boss. Put in writing all of your job responsibilities so that he can see all of the things you are doing and include the amount of money you feel would fairly compensate you for the work you do.

You may not get exactly what you want at first, but at least you will have started the dialogue, and let your boss know what you need. Once he has the opportunity to respond, you will be in a better position to determine what is best for you to do. Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 24, 2007 at 3:23 PM | Leave a Comment (0)

Schmoozing comes naturally to me, I'll be the first to admit. Hey, I'm an extreme extrovert AND I love to listen! If you are a schmoozing-challenged person who could use some tips to really rev up your networking and career-advancement techniques, then check out Guy Kawasaki's blog posting The Art of Schmoozing II. It features 10 tips from networking maven Susan Roane.

But here's a twist I added: think about how you can use your personal brand to create additional leverage for each of the 10 tips. Here's what I mean. I recently had a speaking gig (half-day workshop presentation) on personal branding for the Wisconsin Private Colleges Career Consortium. Because I arrived the night before, I was able to network with the participants prior to the workshop. Unwittingly, before I had even read about the 10 schmoozing tips, I had used ALL 10 tips with the added impact of personal branding applied for powered-up networking.

For example, in determining what you have in common (Susan Roane's Tip #3) and preparing your self-introduction (Tip #4), you could emphasize brand attributes and differentiators that are of value to this particular target audience, while also showing what you share (points of commonality). I connected to my audience of private-college career counselors by mentioning credentials and experience I had in common with them, while differentiating myself with cutting-edge credentials such as Distance Career Counselor and Certified Personal Branding Strategist.

My "small talk" (Tip #9) incorporated some of my branding attributes (smiling, caring, authenticity, and forward-thinking) to convey a consistent image that was reinforced in the workshop the following day. By drawing from and connecting with brand strengths the entire schmoozing experience became an exercise in being genuine.

Why not try instilling your personal brand in all of your job-search and career-advancement activities, including savvy schmoozing? Let your hair down a bit and let others know the "real you". You may find they will respond in kind and that would lead to an even richer schmoozing encounter.

By Susan Guarneri and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 23, 2007 at 8:48 PM | Leave a Comment (0)

Dear Sue:
I own and run a small company. I have many terrific employees who are dedicated and hard workers. Every employee has a computer on his or her desk, and plenty of work to do to occupy their time. I bought these computers for business use, and am becoming concerned about the amount of time being spent on personal computer use. I do not understand how my employees can justify this during work hours. The computers are mine, not theirs, and are a business tool, and therefore shouldn’t be used in any other manner.

After doing some investigating to determine just how much time was being wasted, I was shocked to learn that some people spend hours each day on non-business related computer use. Sports scores are being checked, investments are being monitored; some people are shopping for furniture or clothes and others are just writing to friends. I called a meeting and told everyone that from now on, the computers are to be used for business purposes only, and that I do not want any personal e-mailing or Internet surfing going on. I plan on monitoring their use over the next few months.

You would think that I did something terrible. People are grumbling and angry, but I stand by my decision. Why should I pay employees who are supposed to be working for me to have conversations with friends or check their stocks? Am I wrong?

- Frustrated

Sue Says:

I can understand your frustration and your desire to get as much productivity out of each employee as possible. I understand that these computers belong to you and the business, and should be used primarily for business purposes, but I do have reservations about you banning all personal use. If you become too restrictive, employees may grown more resentful and ultimately lose some of their loyalty and dedication to you and the business.

Do you allow your employees to use the telephone? After all, I am sure each employee has a phone on their desk, and probably makes and receives personal calls. And, if it is infrequent, you probably don’t have a problem with it. However, if hours were spent on the phone, you would need to say something, and request that calls be kept to a minimum, but I doubt you would ban all phone calls.

For many people, e-mail has merely replaced the phone; have you noticed, perhaps, that employees are using the phone less often, thus increasing their time on the computer? And if you continue to monitor, do you distinguish between work time and break time? Is it okay for an employee to use the computer for personal use during a break? I assume that the reason your employees are grumbling about this new rule is because it is very restrictive. It sounds as though you may have approached this in an authoritative manner, and it is possible that your employees feel as though they’ve been treated like little children. You reprimanded them, and then punished them by taking something away. Perhaps there is some middle ground, and a way to find a happy medium.

I agree, it is inappropriate for employees to be using the computer during business hours for personal needs, but if it is kept to a minimum, some use can be allowed. Allowing an employee to send or receive e-mails is really not much different than allowing an employee to make or receive phone calls.

If you make things too difficult or restrictive, your employees may grow resentful and feel as though you are treating them like prisoners; not a good set up for happy, productive employees.

Now that you have started the dialogue about the personal use of computers at work, why don’t you collectively see if you can all come up with a solution? This way you involve everyone in the process of learning how unproductive internet use can be, and you empower them to come up with their own solutions. Good luck – let me know what happens.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 23, 2007 at 3:16 PM | Leave a Comment (0)

Despite all the online buzz about personal branding for career management, there still seems to be confusion about what actually constitutes someone's personal branding identity. In a recent keynote address on small business marketing, Michael Port makes the essential points that your personal brand "has to be true" and that it "emotionally connects you...".

Watch the short YouTube video "What Do You Stand For?" and you will quickly realize that Michael's brand is emotionally connecting with his audience. As William Arruda and Kirsten Dixson assert in their new career management book, Career Distinction, your authentic personal brand is about the "real you". It is more than just a well-spun tagline or clever logo - YOU are the living, breathing embodiment of your brand.

Here's one more tidbit from Career Distinction: "You already have a brand - even if you don't know what it is and even if it isn't working for you the way you'd like it to." Want to check out your online brand? Take the Career Distinction Online ID Calculator and get some feedback on the strength of your personal brand online. Then, if you would like to know exactly what your personal brand is and how to leverage it successfully both online and offline, email me. As a Certified Personal Branding Strategist I can help!

By Susan Guarneri and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 23, 2007 at 3:10 PM | Leave a Comment (0)

Dear Sue:

I work in a company with many educated, intelligent people. A few of us got into a discussion that left me confused. Our company has provided us with a new policy regarding business dress. Rumor has it that they did it because they felt some people were dressing inappropriately. My colleagues are certain that the policy is meant for younger or newer employees and that because they have been here awhile they shouldn’t be expected to dress differently. One person outright said that it is too late for his image to make a difference. I think the company wants to up its image, and that the policy is meant for everyone. We have had many discussions about this. Does image really matter? Who is right?

- Unsure

Sue Says:

I agree with you, and am sure that the policy is meant for everyone. It is not uncommon for people to convince themselves that they are exempt from something (such as the policy) if they don’t agree with it, and easy to interpret things to suit our needs.

Image matters a great deal to most companies, yet can be a highly personal and sensitive issue when communicating expectations to employees. This is why so many companies struggle with ways to communicate and enforce what is expected with regard to appearance.

What you wear and how you look tells others more about you than you realize. What you wear informs others that you either care about your appearance or you don’t, that you got dressed in a hurry or took you time getting dressed and whether you pay attention to detail or not. Your appearance can communicate your sense of style, level of success, social rank, and your feelings about yourself and your job.

The next time someone tells you that clothing/image doesn’t matter. Ask him/her if it matters:

* What a bride and groom wear at their wedding?
* What you wear when you go swimming?
* What team members wear when playing a sport?
* What is worn to a costume party?
* What a priest, minister, or rabbi wear to conduct services?
* What a police officer wears when on duty?
* What the conductor of an orchestra wears when performing?
* What a nurse or doctor wears when seeing patients or performing surgery?
* What Olympic contestants wear when they compete?
* What a judge wears in the courtroom?

In each of these scenarios, clothing matters, and it does in offices, too. When you look as though you took the time to prepare yourself for whatever you are doing that day, people notice. You are telling people that you take yourself and your job seriously. Not only will you probably feel better and more professional, but your company will appreciate your efforts and benefit too.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 23, 2007 at 3:09 PM | Leave a Comment (0)

Dear Sue:

I am a recent graduate and I am in a new full time job. I have only been working here two months, so I am still fairly new and in a learning mode. As a result, I still make small blunders at work. The problem is my supervisor -- I work closely with her and she is very condescending towards me. She loves to "rub it in" every time I make a mistake.

I consider myself to be a very hard worker, and on many occasions I have stayed later then I should. At the end of the day all my self confidence is gone. The way she speaks down to me seems unfair. How can I handle this so I don’t feel like a complete doormat?

– Doormat

Sue Says:

How have you been handling her comments to you? Do you remain silent, provide an explanation or ask questions? Are you willing to let your supervisor and others determine how you feel about yourself? Perhaps your supervisor is rather harsh and insensitive, but is it possible that you are overly sensitive to your supervisor’s comments? Could she simply be trying to help you learn from your mistakes, and not ridiculing you for them? Are you the one who is hard on yourself and punishing yourself for making errors?

I realize it is not easy to be new in any position, and that it takes time to feel competent in any job. But learning new things and making mistakes is ongoing; you are going to need to learn how to deal with the mistakes you make, and how to handle the corrections of those mistakes.

Start by patting yourself on the back for working hard and doing well. The next time you make a mistake, view it as an opportunity to learn. Ask questions and don’t belittle yourself. If your supervisor makes comments, listen and see what you can learn from her as well. If you believe she is belittling you, say something. Don’t accuse her of anything – just let her know you are not sure how to take her comments. You will only feel like a doormat if you act like one. Don’t allow your confidence to disappear; focus on your strengths and try to realize that the problem may not be your supervisor as much as your reaction to what she says.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 23, 2007 at 3:03 PM | Leave a Comment (0)

I was really disappointed in the message conveyed in the recent article in Forbes, Down But Not Out: Why Do People Resist the Idea of Networking? The author mentions that many people hate networking because it seems fake, even deceptive. One person she interviewed says "You aren't meeting people because you want to make friends or find allies, but because you want something from them."

This definition describe how people abuse their networks, not how they build them. Many people neglect their network until they are in job search. If you haven't talked to someone in eight years and then you try to rekindle the relationship when you are in search mode, the problem is not that you look fake, the problem is that you are fake. When a relationship is mismanaged or abandoned for a significant period of time, the value of the relationship can diminish significantly, to the point where it may be extremely awkward and difficult to revive.

Networking can also be perceived as deceptive when people ask for information too soon in the relationship, before they have established rapport and trust. You build value in the relationship by repeatedly offering support or information to your network before you need something. By giving more than you get, you establish credibility and good standing within a particular community.

Networking isn't really a job search tool, but rather a career management tool. It works best for people who nurture their network, and build authentic, caring relationships throughout their careers. When these people find themselves in a job search, there is no awkwardness in reaching out to their network and the information, contacts, and leads come much easier. Networking does work and it has played an integral part in the success of several well known business people such as Keith Ferrazzi and Harvey Mackay. It has also had a major impact on less mainstream, but equally savvy professionals, including Heather Hamilton, Scott Ginsberg, David Teten, Kent Blumberg, and Jason Alba.

If you are currently in a job search, review your network carefully, assess the quality of your current relationships, and find ways to build new relationships through professional and personal contacts and affiliations. If you have been somewhat negligent in maintaining your network, you can still make your network work for you provided you are creative, authentic, and patient.

Posted by Barbara Safani and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 21, 2007 at 4:42 PM | Leave a Comment (0)

Last week, one of my clients mentioned that he’d been following the Career Hub blog. He said he really enjoys reading the diverse posts and perspectives. He then asked…where do you get your ideas? explaining that if he were a blogger, he thought he’d run out of ideas for things to write about.

Running out of ideas. I’ve felt that way many times, wondering if I’ll ever have another idea and then, voilà, there it is! In your quest for a new opportunity, do you ever think you’re running out of ideas? Or feel like you’re at a dead end? Or totally devoid of any fresh career wisdom? Here are a few ideas about running out of ideas:

1. Call time out. Sit with a blank piece of paper and a writing instrument. Don’t even think about writing something. Just be calm. Quiet. Still. Clear your mind of this, that and the other thing, seeking clarity, not more clutter and chaos. After 20 – 30 minutes, write down the one career related thing, thought or idea that seems to appear out of nowhere. What, if anything, does it suggest to you? If nothing comes to mind, no problem. It will in time.
   
2. Get outdoors, if you are able to do so, and enjoy the fresh air. Try to find a quiet spot, away from the crazy, hectic daily pace. Look around at nature’s beauty. From lakes and rivers to trees, flowers and sunshine, nature’s beauty is everywhere. What, if any, ideas do you glean from it?
   
3. Ask several people: what is the single best idea that someone ever told you about finding a new job? Maybe what they say will be just the thing to spur you on to the next great notion, or new business invention.
   
4. Listen. Whether it’s to the radio, tv, computer, your buddy, a neighbor, or children at play, simply listen. You may come up with a brilliant new idea.
   
5. Browse through a bookstore. From business to travel to self-help and career sections, grab a book that looks interesting to you. Read a page here, there. Any ideas come to mind? Or, if you prefer, browse the internet for areas of interest to you. Any ideas?

Better yet, if you have an idea that worked well for you when you stalled out in a job search, how about posting it here in comments? Now that would be a most appreciated idea!

Courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting.

Posted by Sarah Ennenga on July 20, 2007 at 4:22 PM | Leave a Comment (0)

Dear Sue:

I started a new job about one and a half years ago. I work in a big call center with about 250 people. I am the quiet person in the department. Everyday I try to be myself and be assertive, but I feel as though I am not interesting enough for my co-workers. I really wish I could take my mask off and let go, but can’t seem to do it. We have to be professional in the office, so maybe that is what is holding me back; it’s not easy to be goofy and joke around in a professional environment.

I feel as though I am in my own little world. I am starting to notice that people don't talk to me very much. I wish they would give me a chance because they don’t even know me, yet I realize I don’t let them. What is wrong with me?

– The quiet one

Sue Says:

I don’t think anything is wrong with you – you are simply quiet, and probably more introverted than a lot of the people you work with. You have really given this some thought, and I commend you for taking such an honest look at yourself, which you may not have done if you were always involved with others.

Try not to be so hard on yourself for your lack of connection to others. Your coworkers bear some of the responsibility too. Reaching out shouldn’t be one sided and they could do more to reach out to you too.

Don’t feel as though you have to wait to be approached to approach others. If you find that people don’t initiate conversations with you, why don’t you initiate conversation with them?

While a professional environment needn’t be rigid or stuffy, you are wise to maintain a level of decorum in your conversation and behavior.

My advice for you is to try to let go of worrying about being interesting enough for others. You don’t need to joke around or goofy; if you try to be someone you aren’t it will be evident to others and you risk appearing phony.

Be yourself – no one can do it better than you!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 20, 2007 at 2:57 PM | Leave a Comment (0)

Dear Sue:

I recently had a sales job interview scheduled for 5:30 PM with a woman I’ll call Sandy.

I arrived at the company a few minutes early and announced myself to the receptionist. She didn’t seem to be aware of the meeting, but told me to take a seat and wait. While waiting, I could see that the receptionist was trying to send an electronic message to Sandy regarding my presence.

At approximately 5:35, the person I assume was Sandy walked by me saying that it would be a few minutes. There was no formal introduction or explanation. Sandy went into another office to get an employee and walked by me again, headed to her office. There seemed to be a lot of tension in the air but I wrote it off to my being a little nervous.

At approximately 5:50, the employee who went into the meeting, walked by me again, visibly upset at how the meeting had turned out, went to her desk, shut down her computer and left the building.

As a salesperson, I am used to having to wait in the lobby for meetings. This is nothing new to me, but I am usually given a brief apology for the delay and an acknowledgement that the person will be with me as soon as they can.

At 6:00, with no other acknowledgment from anyone, I told the receptionist that I was leaving. I explained that it appeared that Sandy was not aware of our meeting and was pre-occupied with whatever was going on with this employee. I said that I would call the next day to reschedule our meeting. Needless to say, I was quite upset. Having to wait that long without even a handshake or introduction was downright rude to me. The least I feel I deserved was an acknowledgment of who I was and why I was there. A glass of water or directions to a restroom would have been "human."

I understand that Sandy might have expected her meeting with the employee to only last a few minutes and it went longer then anticipated. But she could have relayed a message to the receptionist that she was running longer than expected and that she knew I was waiting. I believe that waiting the 10 minutes after the employee left the meeting was sufficient time for Sandy to have recovered from the meeting and contact me. I sensed that she might have forgotten that I was even in the lobby waiting.

My opinion was that they didn't show enough respect to me as a potential employee (a company's most important asset) that this may be the attitude with which they treat their prospects and customers. And since I was applying for a sales position, this did not sit well with me. I would appreciate your thoughts on this situation. - Rick

Sue Says:

If you are looking for validation, you have come to the right place. You did exactly what I would have done, and what most anyone in a similar situation would have done. I am sure that if given the chance, Sandy would have what she believes is a reasonable explanation, but she didn’t have the courtesy of providing it to you. You are fortunate to have witnessed what you did; an interview isn’t and shouldn’t be one-sided. Perhaps Sandy felt no need to impress you; after all you are the one looking for work. But that is a mistake, because she failed to realize that you are interviewing and sizing up the company as well. While what you witnessed may have been an anomaly, it was enough to show you that it probably isn’t the healthiest environment to work in and that Sandy wouldn't be the best person to work for.

Whether for an interview or any other meeting, when someone is running more than five-ten minutes late, an explanation and apology should be given. You should have been given an expected time frame in which Sandy would be free or the option to reschedule. Although no one showed respect for you, you showed respect for yourself and your time by leaving after waiting for over 30 minutes. Considering the amount of time you could have wasted only to determine the company wasn’t for you, you are lucky you discovered what you did in only 30 minutes.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 20, 2007 at 2:48 PM | Leave a Comment (0)

Dear Sue:

I recently was asked if I would like to move into another area of sales. within the company I work for. I have been with the company two years, and management felt I was best suited for this new position. The product I will be selling has a higher ticket price than what I have been selling, so I was informed that my commissions would increase.

I know what the job entails because I have been with the company for a while so I did not have any questions relating to my job description. When asked if I had any questions I asked if my salary would be increasing along with the commission. I was told no. Later on that day I received a call from my boss informing me that asking for a raise at that time was not appropriate, and that I breached corporate etiquette. He told me that I should have waited until a later date to discuss salary.

This has totally confused me. To me, it was an appropriate time, and logical to ask about pay with a job change. Please help me understand.

- Perplexed

Sue Says:

Your boss may have expected you to be more excited at the prospect of being offered the opportunity to sell a higher priced item, and disappointed in your overall response. Obviously, the change itself will bring you more money simply through your commissions, so the question about your salary could have seemed inappropriate. If he felt they were ‘giving’ you something that should please you, by asking for more perhaps you seemed ungrateful or greedy. I can understand how it probably seemed appropriate to you to ask the question, but since it was your only question, it may have appeared as though the money was all that mattered, therefore creating a feeling of frustration or disappointment with your boss.

Why don’t you approach him and tell him that you are sorry if he felt that you acted inappropriately and that you would like to learn from this and would appreciate an explanation as to why he was upset and felt your question was inappropriate. If your boss is the sensitive type, beware – you may want to think before you speak, and work at understanding the protocol and expectations within your organization.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 20, 2007 at 2:41 PM | Leave a Comment (0)

Dear Sue:

I like your column and it's always the highlight of the Tuesday business section. I was interested in your recent column about sending thank-you letters after job interviews. You said they should be hand-written. My handwriting is really atrocious, and I think it would be self-defeating to send a hand-written thank-you note. I always send a thank you letter that is done on my computer and mail it right away. I've learned that many people interviewing for jobs don't even send thank-you notes, so isn't acceptable and better for me to send a note that the person can read?

– Matt

Sue Says:

A thank you note is useless if the person it is sent to cannot read it, so any thank you is better than nothing. Some people may not care that a note is not handwritten, but a handwritten note does send a message that a typed note does not; that you took the time to put your pen to the paper and write a sincere and personalized note. A computer generated note may be the same one you use for every interview, and simply doesn’t have the same personalized touch. Handwritten letters and notes are always noticed and usually read before other mail.

Your handwriting may be atrocious, but that is something that can be overcome. Slow down and try to write a little neater – after all a note doesn’t have to be long. If you would be too embarrassed to write the entire note, consider adding a handwritten message to your computer generated letter – perhaps even noting why you didn’t handwrite the entire document, with your handwriting as proof; that you wanted to be sure he or she understood how excited you were about this position but that writing the entire note was too risky because there was a chance it couldn’t be read. Be careful not to negate any of your qualifications, but a little light humor might just work.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 19, 2007 at 2:33 PM | Leave a Comment (0)

Dear Sue:

I am a talented, committed sales professional. Earlier in my career I bounced around a bit, but then found some stability with two large companies. I worked at one company for two years and the other for almost five years. I am now working with a third company and may be headed out the door in the next few months.

I am concerned about making another change because this would be my fourth change in two years. Most of the changes have been due to the havoc that has occurred in technology, but I still feel it does not reflect positively on me. Any input would be greatly appreciated.

– Bill

Sue Says:

I can understand your concern, and realize the thought of making another change and looking for another job again is probably daunting. However, you don’t need to worry too much; as you’ve stated, most of the changes have had nothing to do with you or your performance – but rather a result of changes that have been out of your control.

As you begin to talk with potential employers, focus less on the number of companies you have worked for and more on what you have accomplished and what you bring to an organization. Use your sales skills to sell yourself as someone who has experienced a lot of change and is used to adapting to and overcoming obstacles. Your range of experience may be an asset; assume it is and use it to your advantage. Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 19, 2007 at 12:46 PM | Leave a Comment (0)

Dear Sue:

I sent my resume to the human resources department of a company I'm interested in working for. I called ahead and sent it directly to the person they told me I should send it to. I followed up a short time later to find out if they received it. The person I spoke with said that they get so many resumes that she couldn't tell me whether mine arrived or not. I got her to agree to accept another resume from me via email so that I would at least know it was received. I followed up with a phone call after I sent the email, and she confirmed that it arrived. No more information was offered and when I asked, she wouldn’t tell me anything. It's been three weeks from my original mailing and I'm thinking of mailing a letter to a person of authority that I believe would be in on the hiring. Is this a no-no? What other options do I have?

I really want to interview with this company and I can't imagine they wouldn't at least want to interview me once. I seem to have the skills and experience to do the job, but I can't get my foot in the door. What do you think?

- Pat

Sue Says:

I think it is great that you are willing to do whatever it takes to get an interview with this company – it is indicative of your desire to work there. It is not clear to me, however, it the company has a particular position available that you are applying for or if you just have your sights set on working for this company and assume a position could be created. If you decided you wanted to work for this company, and no position is available, your timing may be off. If they have an opening, as you were told, you undoubtedly are one of many applying for the position, and should do what you can to get an interview.

As you were told, this company receives many resumes. You have no idea how desperate they are to find someone or what their time frame is. Other than the fact that you would like to work for this company, which makes you so interested, the bigger question is, why should they be interested in you and what will you do for them? If you can provide a solution and offer something others cannot, you will have a much better chance of getting your foot in the door. Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 19, 2007 at 12:26 PM | Leave a Comment (0)

When you begin networking for the first time it can be a nerve-racking experience and it is natural. Not many people are comfortable talking to complete strangers, let alone asking for their assistance. Below are some tips on HOW to make a networking experience more pleasant and productive:

1. If you are not at ease approaching people, introducing yourself and ask for advice then don’t do it. Instead start a conversation about the person you approached. Here how it may work:

Scenario A: a person’s badge (at most of networking events everyone wears a badge) says “Mary Smith”. You approach her and say: “Hi Mary! So what do you do? (Where do you work?)

Scenario B: a person’s badge says: “Mary Smith. XYY Company”. Your first line should be: “Hi Mary! I’ve never heard of XYY. What does your company do?”

Scenario C: a person’s badge says : “Mary Smith. Coca-Cola”. Your opening line should be: “Hi Mary! What department are you with at Coca-Cola?”

People LOVE talking about themselves. And they will appreciate your interest in them so they will definitely ask you back about you, what you do and what sort of help you are looking for.

2. When you listen to a person I mean LISTEN, do not just wait for your turn to talk. Ask additional questions. Be genuinely interested. The better you will know the person the easier it will be for your to build rapport with him/her.

3. When asked what help you need be very clear and specific. Your interlocutor does not know your circumstances so he/she will act based only on what you say.

4. If you have resumes or handbills with you it is good but it will be better if you have a business card too. Business cards are easier to handle and people are more likely to keep them. Ideally you should have a website address on you business card which will take a person to your resume on-line in case your paper copy is lost (which is not unusual).

5. ALWAYS follow-up. This is one of the most important rules of networking. Send a “thank you” note and any additional information about yourself. In the end ask a person how you could be of assistance to him/her.

6. If you agreed on a time-line to re-connect and the person didn’t come back to you re-establish relationship yourself after 7-10 days (write another follow-up e-mail or give him a call).

If you still are not comfortable with open networking start with so-called “structured” networking. During such event all participants are seated around the table with a facilitator and everyone is given 2 minutes to introduce oneself and pass around resumes, business cards, etc. Thus you have a chance to be introduced to about 10 people and then follow-up with the ones you feel you might have a connection or who may help you.

Tatiana Sorokina is the author of the book "Legal Alien's Guide. Chicago, IL, USA" and the blog
http://legalaliensguide.blogspot.com that guide you through various networking organizations, associations and clubs in Chicago, Illinois and nationwide which help you to find a job, start and grow your own business or just find friends.
PS Each listing of an organization in the book specifies if it offers free or structured networking or both.

Posted by Tatyana on July 18, 2007 at 9:47 PM | Leave a Comment (0)

Dear Sue:

I am 29 years old and in a stable career. Even though there is a lot of potential where I am, I see myself being self employed some day. I've done a lot of research, come up with a great name for a company, and have had two satisfied clients from my little business on the side so far.

I really want to start working at my business full time, but am hesitant to leave my job. Help! What do I do?

- Stuck

Sue Says:

You can either take the plunge by quitting your job or slowly work at your building your own business while you continue to work at your other job. There are pros and cons to both; if you devote your time to your business, it will grow faster. However, earning the steady paycheck that comes from a secure job relieves a lot of stress and may provide you with some of the resources you need to continue to build your business and live the lifestyle you are accustomed to.

Your decision needs to be based on how quickly you can support yourself from your own business and how much you need the security from your other job. If you decide to wait awhile, you would be wise to set a deadline for doing so or you risk putting it off forever. You have a dream and a business idea, and by all means should pursue it. There is rarely a perfect time to leave a good job, and building a business takes time. When you can afford to, make the move. If you don’t ever give the business and self-employment a try, you will always wonder what it would have been.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 18, 2007 at 12:20 PM | Leave a Comment (0)

Dear Sue:

I am re-entering the job market after being self employed. I am returning to the Human Resources field. I have my BS in psychology and decided to go back to school to receive my certificate in Human Resource Management. While doing so, I was self employed as a director for Mary Kay Cosmetics. I really love the business and feel it has added to my experience in Human Resources. However, I am getting mixed responses from employers and am not sure if I should remove my Mary Kay experience from my employment history on my resume. If I do remove it, how do I explain the time away from the job market? Please help.

- Brenda

Sue Says:

You say you have been getting mixed responses to your position with Mary Kay; I am assuming you have found that some people have not responded favorably to your experience. I hope you realize that even if you remove it, you will still find that some people will not respond the way you want to everything on your resume.

You say you’ve loved your work with Mary Kay, and believe it has enhanced your knowledge and will benefit you in future work. Why then would you consider removing it, ignoring it entirely? You cannot change your experience for every potential employer; you need to bring the best of who you are to every job you have, and your experience with Mary Kay has been a part of your growth and experience. I am willing to be that the people who cannot understand or appreciate the value from your experience, are not the kind of people you want to work with anyway. Don’t you want to work somewhere you can be yourself and be appreciated for who you are?

Perhaps it isn’t the experience itself that people are responding to, but the unanswered questions as to why you are leaving it to work in human resources. How do you explain leaving the success and enjoyment you have had from Mary Kay? A potential employer may be concerned about your ability to work in a structured environment or how you will handle direction from supervisors. Perhaps there is concern that you will continue to sell Mary Kay and not be able to devote yourself to a new position.

There are many assumptions people have about working in a direct sales company such as Mary Kay. Some people do not take that type of work seriously, assuming it isn’t equivalent a “real” business, while others think it involves a lot of hoopla and prizes.

You need to find a way to explain your experience and your reason for leaving it. You are partly responsible for the way people perceive that experience, so rather than allowing others to determine whether it was a valuable part of your past, decide for yourself. Determine what you gained from it, how it will help you, and then communicate it with pride. You will always find people who second guess you or your experience, so if you are seeking the approval of everyone, you will never get it. Being comfortable with who you are is an asset, and something you need to work on.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 18, 2007 at 12:13 PM | Leave a Comment (0)

Dear Sue:

This will be short and sweet. I was laid off from my job in January and haven’t found work in my field yet. I am divorced, living in a new town, lonely and now, unemployed. I want and need to get out and meet people. However, when I meet someone new and they ask what I do for a living, I don't know what to say to make it sound less like I'm terminally unemployed. I usually respond with "I'm in the middle of a career change" which usually gets a rather cold, "Oh, I see" response, and from that point, the conversation usually dwindles. My unemployment status certainly isn't by choice. Do you have any advice on how to answer such a common, but not always well-timed question?

– Unemployed

Sue Says:

Asking someone what they do is natural in the course of a conversation, and taking an interest by asking questions is the only way to build rapport and establish a connection. It is understandable that you feel uncomfortable when asked about your career since you are, as you say, in the middle of a career change. However, it is possible that people aren’t as turned off by the fact that you are unemployed as you think. I wonder if your personal discomfort in talking about your status could be what is generating the cold response you get.

If we really want to scrutinize the words you use, I might suggest you avoid using the word ‘change’, which could sound as though you are unstable, and talk about the field you’ve been working in while mentioning that you are in the process of seeking new business opportunities. However, more important than what you say is +. If you talk about your state of unemployment and seem embarrassed, apologetic or act like a victim, people may get the idea that you are unstable. If you feel that you have something to offer and are comfortable with your situation and confident you will soon find employment, the people you meet will feel comfortable too.

In addition, if being asked about your work brings a one-sentence response from you and causes you to shut down, then the cold response may have nothing to do with your employment status. The best way to have something to talk about is to be actively doing something. What are you doing with your time? A great way to meet people can be through volunteering or finding some type of work to do until you find a more permanent job in your field.

Finally, if you are a good conversationalist, you can control the conversation and needn’t feel the pressure to do a lot of talking. Most people enjoy talking about themselves, so the next time you are asked the dreaded question, answer it, and then quickly turn the question around. Ask questions of the person you are talking to and you may find people warming up, opening up and wanting to continue talking with you.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 18, 2007 at 12:07 PM | Leave a Comment (0)

Our dreams and aspirations are based on a foundation of our values and priorities. So too is "The American Dream" and depending on who you talk to, the definition of what constitutes that dream will vary widely.

In "The World of Generation Y", a recent article in the Los Angeles Daily News, Penelope Trunk the Brazen Careerist makes the point that Gen X and Gen Y workers center their criteria for the American Dream on time (and quality of life), rather than money.

This insight into the differing values and priorities of Baby Boomers, Gen X and Gen Y workers could prove exceedingly helpful to employers for both recruitment and talent development purposes. Values and priorities are key concepts in what makes for a good career/job fit - and what keeps a worker motivated.

By Susan Guarneria and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting

Posted by Sarah Ennenga on July 17, 2007 at 7:49 PM | Leave a Comment (0)

You'd think that people making $200K+ per year would have tremendous job satisfaction. They've been selected for challenging roles and are well compensated for their expertise. But a recent ExecuNet survey reveals, disturbingly, that 48% of executives with an average salary of $221K are dissatisfied, and 52% think they'll leave their company within the next 12 months.

Recruiters, this is good news for you! When you make that call to an existing CFO or HR executive, there's better than a 6 in 10 chance he or she will be unhappy and welcome your call!

But for executives, it's not such good news. Life is short, work is long, and we deserve to expend our time and talents in jobs that will enrich our lives with meaning and satisfaction.

I can't help but contrast this picture to my experiences this weekend. My 19-year-old son and his band hit town in the midst of their national summer tour. They're on the road for more than month, lucky to make gas & food money, sleeping on floors and having "experiences" like van breakdowns and show scheduling snafus. Yet their energy, excitement, and pure satisfaction were unmistakeable!

"Do what you love" may sound like simplistic advice in the context of lifestyle expectations and commitments. But try seriously to recapture the joy you felt - at ANY age, in ANY job - when you were doing what you loved. And quite possibly the money will follow, attracted to the vitality and passion you pour into your work life. Otherwise, you may end up part of the unhappy majority, dissatisfied with what you're doing for one-third or more of your waking hours.

By Louise Kursmarka and courtesy of CareerHub.com. The Career Hub blog connects job seekers with experts in career counseling, resume writing, personal branding and recruiting

Posted by Sarah Ennenga on July 17, 2007 at 12:18 PM | Leave a Comment (0)

Dear Sue:

I am a 52-year-old marketing executive with a lot of solid experience. My resume is doing what it is supposed to do because I am getting interviews, but no job offers. I am being interviewed by managers much younger than I am for jobs that I feel I can do with my eyes closed. I am wondering if I am being discriminated against because of my age and am not sure how to overcome this obstacle. Should I dye my hair? I am looking for any suggestions you can offer.

– Marketing Executive

Sue Says:

It is possible that your age is a factor, but it may not be the only reason you are not receiving offers. It is important to look at any and all other possible explanations. If you feel that your gray hair is a problem and you would feel more comfortable dying your hair, dye it. Do whatever you need to do so you can project yourself in the best manner, but your looks may not be a deterrent at all.

With age people gain confidence, experience and knowledge. Obviously you have much to offer a company. While you needn’t play down your accomplishments, be careful not to appear overly confident or condescending when you are talking with the young managers who are interviewing you. It is important that you do not appear too set in your ways or come off as though you feel superior to others.

If you are willing to take a position that falls beneath your skill level, you need to be sure that you do not let on that you feel you could do the job with your eyes closed or that you feel somehow you are better than the position you are accepting.

Your resume is getting you interviews so you do have something that is connecting with these young managers, but experience alone will not get you a job. Age discrimination does exist, but is not always a problem or the reason a person is not hired. Don’t let your age be a huge issue -- work at selling yourself and projecting a “can-do” attitude, just as you would have years ago. If you want to compete and have a chance at an offer you need to do what others are doing for the same opportunities. Research a company, prepare for an interview, make the best possible impression you can and do your best to find some common ground with the young managers you meet with. It may take some time, but there is something out there for you, you just have to find it. Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 17, 2007 at 11:59 AM | Leave a Comment (0)

Dear Sue:

I work for a very small company. The dress code is casual and the bosses’ son wears blue jeans most of the time. Today my boss told me that my skirt was too short. I felt really uncomfortable and picked on. Other girls wear mini skirts and he hasn’t said anything. I think that there may be another reason I am the one he is complaining about. What do you think?

– Singled out

Sue Says:

I think that you should save the mini skirt for after-hours, regardless of who else is wearing them. The issue is that the mini skirt you wore was perceived by your boss as too short, and inappropriate for work. Your skirt might have been just a little shorter or tighter than what others have worn, and crossed the line of what is respectful for the workplace. Take your cue on how to dress from your boss rather than the other girls. You can’t be sure that your boss has never complained to other employees nor can you be certain you are being singled out.

There is a difference between dressing casually and dressing inappropriately. You need to take a good look at the image you project. Mini skirts, tight clothing and baring cleavage don’t do a thing to enhance your on-the-job image; in fact, it is a distraction for most people. Dressing proactively and inappropriately takes the focus off of your skills and onto your body and sexuality – not what you want or need to be taken seriously. Although you work in a casual environment, casual doesn’t mean careless. Many employers struggle with ways to enforce appropriate dress and dislike having to play the “fashion police”, but when an employee’s image stands out, it is a distraction and must be dealt with.

Take a good look at yourself and the image you project. Don’t pay too much attention to the other girls at your level and what they are wearing, but notice what people in higher positions are wearing and emulate them. If you are confused about what is expected, then ask your boss for clarification. I realize you may feel that what you wear should be a personal decision, but when it becomes the topic of discussion as it has for you, it is no longer a private matter. Pay attention to the feedback you are getting – difficult as it may be to listen to, your boss is doing you a favor. Your success in the workplace is dependent on more than the skills you have and the job you perform. Your image is an integral part of your success, and ultimately can influence your changes for promotion and the way people respond to you.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 17, 2007 at 11:52 AM | Leave a Comment (0)

Dear Sue:

I currently am employed full time with a company that pays me a meager salary considering my experience and qualifications. For some reason I seem to accept and work at positions that do not meet my educational background or tap into my potential. In other words, I keep selling myself short when it comes to finding a good and lucrative career.

I am planning on becoming pregnant soon. Before I do I would like to be settled in a better job and establish myself in a career. I recently got my license to sell real estate, and have been offered a position as an agent. I am nervous and torn as to whether or not real estate is for me. My current position has a set schedule and is a salaried position without a chance for much variety or a pay increase. Working in real estate would offer me the opportunity to have a flexible schedule as well as an opportunity to earn a great paycheck. I’ve been offered a position that would pay me a draw against commission. Receiving a draw would relieve me of lot of stress about making money. The way I see it, my income can only increase. However, I would have to work some weekends and evenings, which would interfere with my personal life. How do I decide if a career in real estate is for me?

Sue Says:

There is no perfect choice or magical way of knowing. If you stay where you are, you continue to sell yourself short and know what to expect. If you leave and pursue real estate, you won’t have as much structure, which you may or may not like and you are entering uncharted territory. Some people thrive on stability and predictability, while others flourish when presented with the challenge of the unknown. You are considering two unknowns – becoming pregnant and having a child, and a career in real estate. Both have enormous responsibility and will change your life. I recommend that you pursue one at a time rather than both simultaneously, which could very easily and understandably overwhelm you.

The only way you will ever know for sure if real estate is for you is to give it a try. I sense you want to go for it, but are afraid. What have you got to lose? The worst thing that can happen is that it doesn’t work out. People experiment with different jobs all the time. Deciding it isn’t what you want doesn’t have to be a negative or reflect your ability. You can always try something else or go back to a more structured job.

You’ve already begun the process of moving into real estate by getting your license. If you are nervous about quitting your job too soon, perhaps you can slowly work into the real estate position by working evenings and weekends until you have a better feel for the business. If you don’t give it a try, you will always wonder what might have been, and may end up regretting your decision and resenting your job.
The decision is yours, but if you want some encouragement, you’ve got I; go for it!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 17, 2007 at 11:45 AM | Leave a Comment (0)

By Lindsey Pollak, author of Getting from College to Career: 90 Things to Do Before You Join the Real World

Marathoners eat pasta the night before a big race. What should job hunters eat the night before a big interview?

The answer, according to a February 2007 article in Self magazine is...

Grilled salmon over greens!

Self says:

"To maintain brainpower and keep your thoughts straight, have your grilled salmon over greens. Research suggests the omega-3 fatty acids in fish can help you stay sharp; the protein will keep you satisfied."

Good advice, for sure. But in my opinion, nothing beats a pre-interview ritual that has worked for you in the past. Do you have a special job search meal that's been lucky for you? Tell us about it!

Lindsey Pollak is the author of Getting from College to Career: 90 Things to Do Before You Join the Real World. She is a frequent speaker on college campuses around the country. For more information, visit www.GettingfromCollegetoCareer.com.

Posted by Lindsey Pollak on July 16, 2007 at 4:39 PM | Leave a Comment (2)

You did it! You made it through unending years of school, spent hours doing homework, projects and papers, and sat through mindless classes while you fantasized about being free to do what you want. And now you are. Well, what’s next?

Get ready, because if you’re like the majority of Gen Y graduates, you are about to have the shock of your life. Lots of people may have told you what the real world is like, but you can’t fully comprehend what’s in store for you until you actually experience it for yourself.

This article will give you insight and advice about the adult world of working for a living you may not like to hear, but is based upon first-hand experience, common sense and sound business judgment. Heed it well.

1. The real world of work is populated by people older, wiser, better trained and more experienced in just about everything than you are. As such, they automatically deserve your respect; in time, you may know a fraction of what they do.
   
2. The person who hires you, signs your paycheck, tells you what to do, expects you to show up on time, do your work and know your place is your boss, who we will call “Mr. Bigg.”

   Mr. Bigg is not your friend, peer, parent, counselor or mentor, and has no interest in you or your career. The only things Mr. Bigg cares about are 1) himself and his life, 2) his company and career and 3) the work he is paying you to do.

   If you are doing your work correctly, do not expect to hear anything from Mr. Bigg; if you don’t do your work or do it poorly, expect to hear from Mr. Bigg quite soon. You will not like what he has to say.
   

3. You will be expected to learn, know and follow the unwritten and unspoken rules and procedures of the company that hires you along, of course, with whatever written ones there are (few companies have employee manuals.)

   These unspoken rules and procedures include how to conduct yourself on the job, how to act toward your colleagues, how to approach your superiors, what you should and shouldn’t do, and what is expected of you beyond your written job description. You will learn what they are by observing your colleagues and especially your superiors.

   Never assume you’re on the same level as everyone else there, especially the people who reside in the corner offices. You’re not, at least not yet.
   

4. Conduct yourself as if you know what you’re doing, even if you’re still learning. It’s okay to make mistakes, but you don’t want everyone to think you’re just some dumb kid right out of school, do you?
   
5. Even if your work is boring, mindless and beneath your intelligence, do it correctly and enthusiastically and then cheerfully ask for more. Offer to do the grunt work, volunteer for tasks no one else wants and do everything asked of you to the best of your ability. You’ll learn new things, have unique experiences and make professional connections in this way that may prove invaluable.
   
   You’ll also be noticed by higher-ups and appreciated for your willingness to pitch in and, in time, be given opportunities worthy of your talents. Remember, every professional worth their salt starts at the bottom, and now it’s your turn.
   
6. Dress like your colleagues; you may hate wearing a suit, but doing so won’t kill you. You can be as expressive as you like – within the bounds of decorum and proper business attire. Look at how the corner office people dress and follow their example; regardless of whether they’re in business suits or business casual, they’re dressed for work. You should be too.
   
7. Check the major department stores and high-end specialty stores for basic pieces that will last you for years; you’ll begin to appreciate how great it is to wear good quality clothes that actually fit. Consider your clothes an investment in your future: when you look like a professional, you’ll really feel like one.
   
8. Always use proper English in all your written communications. After years of text messaging, you may instinctively use lingo instead of correct spelling. Big mistake. Using lingo automatically marks you as a rank amateur, a kid still in school and someone who simply doesn’t get it.

   If you send an email to Mr. Bigg that says, “Wuz my 1st asynmnt?” you’ll find your first assignment is to pick up your first – and last – paycheck.
   

9. Learn how to address superiors correctly. Mr. Bigg and your colleagues are not “Dude;” they have names. As part of the unwritten and unspoken rules of the company, you’ll find out very quickly who can be addressed by their first name, who should be referred to as Mr. or Ms., and who should be called “Sir” or “Ma’am.”

   If you’ve had any kind of military experience, this should be easy because you’ve been trained in the importance of chain of command, how to show respect for superiors and the significance of rank. The only difference is that in the civilian world you don’t salute anyone.
   

10. Your job is important but you are not. Sorry, but you were not hired to be groomed for bigger and better things, because someone saw something special in you or because you have unique gifts to share with the world.

    You were hired simply to do a job and you will be expected to show up and do it. When your work day is over, you can go home and be important.
    

11. Don’t dip your pen in the company ink – ever. For your own piece of mind, don’t date, have sex or mess around with anyone you work with or for, regardless of what you feel or how hot they are. Talking to, becoming friends and socializing with your colleagues is fine, but don’t be “friends with benefits.” The only “benefit” you’ll end up with is a lot of grief.
    
12. Don’t overstep the limits of your authority. If you don’t know what to do in a given situation, ask Mr. Bigg or another supervisor for instructions and then do what they tell you to the letter.

    That way, if something goes wrong, the heat will be off of you and on the person who gave you the instructions. In the military, this is called “following orders;” in business, it’s known as CYA or “covering your ass.”
    

13. Ground your helicopter parents. If your parents interceded on your behalf with your college professors and/or counselors, they may assume they can do the same with Mr. Bigg. WRONG. Mr. Bigg won’t hesitate to tell your parents what he thinks of them and you – before he fires you.

    To make sure this doesn’t happen, teach your overly-involved parents to respect your boundaries by saying “no” to them. Don’t worry; they’ll survive the shock that you have your own life, make your own decisions and think for yourself. After all, that’s what an adult is supposed to do.
    

14. Park your ego at home. You may think you’re a star pitcher and deserve to take the mound from your first day in the league, but if you let that attitude show, the veterans will either keep you on the sidelines or boot you off the team.

    If you want to be a player, lay low, watch how the pros make it all seem so easy, and keep your mouth shut and your ears and eyes open. Your turn will come.
    

15. Your degree is the beginning – not the end – of your education. All your degree means is that you had an interest in a particular field, took some classes and have absorbed some basic concepts. Now the rest is up to you.

Posted by Sarah Ennenga on July 16, 2007 at 3:33 PM | Leave a Comment (0)

Find Costly and Embarrassing Mistakes in Every Document You Write!

Sue was arranging a corporate meeting. She did what meeting planners do: arranged all the details, contracted space, speakers, equipment, and more. The annual sales meeting was announced, and personnel, vendors, and speakers scheduled their travel to get there. Business as usual.

Not exactly.

There was a typo in the meeting dates published. By the time the mistake was found and everyone was notified, more than $25,000 had been spent in airline change fees, additional airfare, and other penalties…not to mention the wasted time and embarrassment this mistake caused Sue and her company.

An ad for a rental house read:
"Three bedrooms, two baths, fenced yard, and mice eating area."

An e-mail to a top executive at a Fortune 500 Company said:
"Management was the driving farce behind the project."

You want to find mistakes before your reader does, before they erode your credibility, and before they cost you and your organization time, money, and embarrassment. No one is immune to striking the wrong key, so it is important to find those potentially costly and embarrassing mistakes.

Here are five proven strategies for finding more mistakes in text:

1. Do not rely solely on Spellcheck. Spellcheck alone is not enough. It will not find mistakes that flag as words (e.g., "mice" for "nice" or "farce" for "force"), number problems (the meeting planner's debacle), left-out letters, or missing words (such as "The budget is available" when you mean "The budget is not available.") You must proofread your text.

2. Use multi-sensory proofreading. Your eyes alone are not enough. Say words out loud and point to words as your eyes move across text. Your eyes alone make for poor proofreading because your brain pushes your eyes ahead, skipping words, anticipating the meaning that's coming. If your eyes don't look at every word, you will miss some of the mistakes inside of words, such as misspellings and typos. When you look at, listen to, and touch words in text, you create a "checks and balances" system of proofreading. What your eyes don't see, your ears might hear, or your finger may touch.

3. Know that it's easier to proofread someone else's writing than it is to proofread your own. When you try to proofread text you've looked at too much and too long, you tend to see what you meant, not necessarily what you wrote. Get distance from familiar text by taking a break. Don't try to proofread right after you've finished creating your draft. If there's someone, at home or at work, whose skills you trust, ask him or her to proofread for you. We do a better job at finding mistakes in other people's writing than we do in our own.

4. Change the way familiar text looks. The reason we struggle with proofreading our own writing is that we're seeing and processing the same story, over and over again. That is not only tedious, it tempts us to skip words, to rush through the text because we're tired of it, and we know what's coming next. When we're tired and we're rushing, we miss mistakes. There's nothing we can do about the familiarity of the message; that will not change. But we can change the way that familiar message appears to our tired, nonobjective eyes and brain.

So if proofreading on the computer screen, change the background color of the screen or change the font before you check it one last time. If proofreading on paper (always recommended as the screen is harder on the eyes), use a different color paper; change the font, formatting, something to make the document look different from the way it looked all the times you looked at it before. When you change the color, background, texture on which familiar text sits, you trick your tired, nonobjective eyes and brain into thinking they're looking at something new…and you'll do a much better job at finding those mistakes.

5. Prioritize the potential problems and spend whatever time you do have finding and fixing the mistakes that, if not found, could cost you the most time, money, or credibility. When time does not allow you to proofread thoroughly and repeatedly, search for the two potentially most costly and embarrassing mistakes: proper names and numbers.

Using a comma incorrectly or using the wrong word (such as "less" for "fewer") is not good, but your reader may not even notice it, and even if the reader does notice, it may not be a big issue. However, if you spell the reader's name incorrectly, that will pop off the page, and it will be personal to the reader. Bad form. People are sensitive about their names, especially if you're asking them for their time, money, business, or a job.

Sending out the wrong date, time, phone number, or dollar amount is far worse than using "less" for "fewer" or misusing a comma. When time is tight, and you can't look for every possible grammar, punctuation, or usage mistake, always scan for proper names and numbers, and spend whatever time you do have finding and fixing those potentially destructive mistakes in the text.

Ensuring mistake-free text requires a combination of finding what spell checkers cannot find, not depending solely on your eyes when you proofread, and knowing what to look for (proper names and numbers) when time is tight, too tight to do it right. Whether in a memo, e-mail, letter, report, proposal, resume, or contract, mistakes can cost you, so find them--before your reader does!

About the Author: Ronnie Moore, a highly sought after speaker and trainer, is the author of "Why Did I Say That? Communicating to Keep Your Credibility, Your Cool and Your Cash!" and "Tricks that Stick," a writing companion. A nationally known expert on spoken and written communication, she has worked with companies such as IHOP, Hyundai, the US Department of Commerce, the EPA, city and state government agencies, and major universities. For more information, please call 909-229-4755, email Ronnie.moore@rmoorecommunications.com, or visit www.rmoorecommunications.com.

Posted by Sarah Ennenga on July 16, 2007 at 3:05 PM | Leave a Comment (0)

Dear Sue:

I work with a clique of catty people. In the four years I’ve been with this small company, I have seen the entire department turn over several times - with the exception of the boss and her little clique. They celebrate each other's birthdays, go on outings after work and have pool parties at the bosses’ house. They stand around and chat a good part of the day and get their kids hired into the company. When someone's birthday comes around, they decorate and go all out. If you aren't a part of that group, you aren't invited to the parties and you do the majority of the work while someone else takes credit for it. You receive no training, no encouragement, and rarely receive a response to your “Good Morning”.

I have gone to Human Resources Department with the problem, but have heard nothing. As a result, I have no trust for these people, and every day I wonder if I will still have the job this afternoon. This has been going on so long that I know there is no changing it and in this economy, I can't afford to leave, although it is making me sick. How do I work around this?

– Miserable

Sue Says:

What do you think your biggest source of frustration is? Is it the lack of trust for the people you work with, your insecurity about your job stability, the lack of appreciation and training you receive or the feeling you have from being left out of the socializing and festivities? Try to identify the root of your frustration, because chances are you may not even want to be a part of the clique. Do you really care about socializing with these cliquey people? If they were to begin to include you, would participate in their outings? Chances are you wouldn’t, because you have indicated that you don’t even trust them so why would you want to spend time with them outside of work?

If leaving isn’t an option, you need to look at the options you do have. Complaining will not change much, and ultimately, could work against you. The more you complain the more you separate yourself from everyone else.

So what can you do? Since you can’t change the people you work with and how they act, work on what you can change. For starters, you can change your response to them. The clique you work with sound like a group of kids who belong in high school. Perhaps they never grew up and need to surround themselves with a small group of people because they are insecure. Mature people recognize that there is much to be gained by an expanded network of people. Their behavior is downright rude, but they may not know any better. They may be so engrossed with themselves that they may not have any idea what it is like to the others in the office. Have you considered exemplifying the behaviors you desire to see in others? Extend yourself to others, especially to those who feel left out. Say hello to everyone, and don’t worry about who says something back. Don’t allow other people to determine your mood or how you feel.

Seek out the training you want, and be quick to offer praise and encouragement to others. Make a sincere effort to connect with everyone, including those in the clique. Look for ways to include yourself and talk with your boss about any job-related concerns including the reason you fear for your job.

I realize that what I am suggesting may be not be what you want to hear and be difficult to do, but you need to get out of the rut you are in. Nothing is worse than showing up at work each day physically while being emotionally absent. Although things seem miserable and out of your control, you have more control than you think. If leaving isn’t an option, and your job is making you sick, then you must find a way to make things more tolerable and get your health back and it begins with you and your mindset.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 16, 2007 at 11:30 AM | Leave a Comment (0)

Dear Sue:

I have recently moved into a new position. I have a good attitude and great customer service skills. I strive to treat everyone with respect, but it seems to be looked at as a weakness. I work with a bunch of people who are not into teamwork and not into respecting others. In fact, they put their energy into preying on people like me. I’ve been called “Polly Anna” because I try to be upbeat and positive. What do I need to do to get more respect?

- Polly Anna

Sue Says:

You may never get the respect you want from people who lack respect for their jobs and themselves. It is wonderful to hear that you have a good attitude and care about your job. It would be nice if it could rub off on your coworkers, but you are probably a threat to them. After all, you are a reminder of what they should be, but are not. Remember, misery loves company. For reasons you may not know or understand, your coworkers are miserable and your upbeat attitude forces them to see that not everyone acts as they do. Don’t stoop to their level. Keep doing what you are doing – I can think of worse names to be called than Polly Anna.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 16, 2007 at 11:03 AM | Leave a Comment (0)

Dear Sue:

I'm invited to a "Holiday Drop-In" party this year. It is at the home of one of the top executive's in our company. I've never met his wife and have only met him briefly. Should I bring a gift for him or his wife? I am not sure if it is necessary, but if I do, should I bring wine, flowers, or something else?

– Dropping in

Sue Says:

It is always a kind gesture to bring something to your host when you are invited into a home, and if you would like to bring something, I am sure it will be appreciated. However, under the circumstances, it isn’t absolutely necessary. Would you consider bringing a gift if the same event were at the office or some other neutral location? I assume you feel as though you need to bring a gift because it is in the home of one of the executives, however, I am assuming that this executive is not expecting gifts from everyone who has been invited. A “drop in” initiation is not the same as if you were invited to an intimate dinner party, in which bringing a gift would be the right thing to do.

If you choose to bring a gift, don’t feel as though you need to spend a lot of money on it, and don’t bring wine unless you know that this executive and his wife will enjoy it. A box of candy or nuts, a small fruit basket, a plant or flowers are relatively ‘safe’ gifts to bring. Better yet, if there are several of you from your department attending, consider asking others to pitch in and bring one gift from all of you.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 16, 2007 at 10:34 AM | Leave a Comment (0)

Dear Sue:

I am writing in response to your advice to the front desk receptionist who felt invaded by her coworkers who hung around her desk. They poked their noses into her work, looked at her computer screen, took things from her desk, and offended her with the smell of coffee and food. I worked as a receptionist for awhile and, I am sorry to say, you missed the point in your reply.

The problem isn’t the smell of the coffee as much as it is the lack of respect for her personal space, and people who think that her work space is a public one. People who look at others papers and computer screens have a need to know what is going on and are nosy. While offering mints may cover up the offensive smell, it is not going to resolve the problem.

People tend to help themselves to office supplies that are in a common area. The receptionist should put a small container with notes, paper clips, pens and pencils in an area that is easy to access, but that is at some distance from her working area. She should also put larger items like phone books, a stapler and a puncher there along with large notes asking the user to please return items when done.

Whenever someone approaches her desk, she should cover up her work and minimize the screen on her computer and ask the coworker how she can help him or her – eventually people will get the message.

I never leave personal items on a computer or in my drawer. At the end of the day I will take home what I have worked on, transfer them to a floppy disk/zip drive and delete them from the computer. I hope this helps.

– Hanna Hill

Sue Says:

Thank you for taking the time to write. You’ve offered some great ideas that will help anyone to declare more privacy and personal space. Everyone has an unconscious but powerful inner sense of personal boundaries. When in conversation with someone, an arm’s distance is most comfortable for most of us, although comfort levels will vary from person to person and culture to culture. Each culture observes varying degrees of touch, and in our business culture, touching anyone outside of a handshake is not recommended.

An office or cubicle is indeed, an area of personal space in the workplace. You make it “yours” by the way you organize it along with the photos, art, and sayings you display. Unless your desk is a total mess, you can probably tell if someone has been at your desk or gone through your belongings. If someone has, you will likely be offended.

With so many people working very closely to others, most of us long for whatever privacy we can get. Therefore, you shouldn’t enter a coworker’s cubicle or office without permission or borrow something without asking. Don’t use the phone or remove anything without permission. Always stand at the entrance of someone’s cubicle or office while he or she is engaged in a conversation with another person or on the phone, and never look through papers or snoop in any manner! Don’t move furniture or rearrange anything in someone else’s office.

You are right – it is about respect, and it is up to each of us to declare the space that is “ours”. You don’t have to allow “space invaders” in to your space or tolerate those who lack respect for your office or cubicle.. Speak up when someone is crossing a boundary, because unless you do, no one will know what your boundaries are or if you are feeling invaded.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 13, 2007 at 11:47 AM | Leave a Comment (0)

Sue's Last Column of 2006:

Dear Readers,

This is the last column I will write this year, and with the New Year approaching, it seems fitting to address the issue of New Year's resolutions. Have you thought about yours? New Year’s resolutions can provide you the opportunity to redefine the kind of person, employee or employer you envision being.

Assuming you are able to get your work done satisfactorily, when was the last time you evaluated your personal performance? What impact have you had on the people you work with? What will your legacy be, and what will people say when you leave to retire or leave to pursue new challenges? If you have no idea, then begin by deciding how you would like to be described and remembered. Chances are that in addition to what you accomplish over the years, your relationships with others will have been equally, if not more important to you and to your success.

As the New Year begins, I hope you will begin anew by thinking about the kind of person you will be. If you aren’t sure what to resolve or where to begin, perhaps the following will be a starting point or trigger some ideas of your own. Based on the questions I receive for this column, and the frustrations I hear about, I thought the following resolutions would be a good place to begin, for you and for me. Feel free to personalize them or write your own; when you write down your resolutions they become more than thoughts, so take the time to write them down. I plan to place these on my desk and read them everyday. I hope you will do the same with yours. (Click here for a printer-friendly page.)

I do what I say: If I say I will get back to you by a certain time, I will get back to you by that time. If I say I will do something, I will do it. I am trustworthy and will be held accountable.

I take ownership for what happens: I will not blame others, lash out or make excuses for problems that arise. When something happens, I will look to myself first to see what role I played in it, acknowledge my responsibility and take ownership in resolving the problem.

I am positive: I will be a positive influence on others. I realize that there will be tough times and negativity surrounding me, but I will rise above it. I will focus on solutions, not problems and remain optimistic, with the belief that out of challenges opportunities arise.

I am respectful: I respect others opinions, differences, personal space and time.

I set realistic goals: I know what I need to do and when I need to do it. I have clear goals in mind and work toward these goals everyday.

I use my time wisely: I show up on time, begin and end meetings on time, and I don’t waste time – mine or others. I avoid gossip and meaningless chitchat, and stay focused on my work.

I am organized: I know where things are and can access them quickly. My desk is clean and organized at the end of each day.

I bring out the best in others: I realize that the best way for me to shine and look good is to make others look good. I will compliment others frequently and be the kind of person I want others to be.

I take pride in my work and will do my best: My job is important and I am important, no matter what position I hold. I will work each day with energy and purpose and make a positive contribution. I realize it will be much easier to feel good at the end of the day if I enjoy the work I do and acknowledge the contribution I’ve made.

Cl

Posted by Candice Arnold on July 13, 2007 at 8:24 AM

Dear Sue:

I moved to up-state New York about two years ago. I was engaged to be married prior to my move to a girl living and working in the Midwest. After our wedding last October she moved to New York with me.

Our newly married life together has been fantastic; however we did grossly underestimate the amount of travel involved with my job. I am an account manager of a small marketing firm. I travel an average of 15-20 days a month. My wife and I are new to New York and we don't know an abundance of people other than the ones I work with. When I hit the road for my next job assignment I leave my loving wife behind with hardly any friends to keep her company.

We have tried to make it work, living on the promise that my travel will decline, but the travel and the business continue to grow and I am traveling more than ever. Seeing an upward trend in my travel with little hope of decline in the future, my wife and I decided to move back to the Midwest.

I've spent the last six months searching for jobs, and every lead seems to go nowhere. I have become so frustrated with the job search. I have tried to use my network of friends and family to help, but can't seem to find any job that would be a good fit. I have found companies who have jobs posted on their internet sites that I would be interested in, but I feel like I am just another drop in the "resume bucket" for their human resource managers.

I know we can't stay in New York and be miserable, but I also don't think it would be responsible to just leave with no job waiting. Do you have any thoughts for a newly married couple that just wants to move closer to home?

- Lost and desperate

Sue Says:

You are in a challenging position, and struggling with some very important decisions about the priorities in your life. For many people, family and career are top priorities. Putting your marriage first is admirable and should be a top priority, but if you leave a job you love and fail to find another job with the right fit, it will create a new set of problems.

The question you need to address is whether you are moving for you, your wife or both of you? How can you be sure with any position you take how much travel will evolve or whether or not you would eventually be asked to relocate?

It would be risky to move back home without a job secured, but may be easier for you to find a job when you are living in the area you are seeking work. This would enable you to network more effectively and may help you set more face-to-face meetings with prospective employers.

Your marriage likely will face many challenges over the years, and this is a big one, but what if moving isn't the solution? If you move back your wife's loneliness may subside, but what will happen to you if you don't find a job that you feel is a good fit? What will you do if and when you are offered a position in another location? You can make the decision to stay close to home and forgo future opportunities, but may regret it if other opportunities fail to arise.

I wish I could tell you what to do, but there is no simple answer. You both may be happier moving closer to home, and won't know until you do, but if you end up in another job that has you traveling a lot, your wife will be left alone again. It may help her to be closer to home, but she still may feel lonely. Perhaps part of the solution is for your wife to find some way to get more involved in the community and a way to meet people.

Because you haven't had much luck finding a job, and you like the job you have, the first thing I would suggest you do is to find out if there are any other positions in the company you are with that require less travel. Perhaps there is a solution right where you are or a way to cut back on the amount of time you have to be away. Since you are on the road most of the time, perhaps there's a way to live and base your work out of the Midwest.

Continue to look for work back in the Midwest and set a time to go there. Make contacts, seek interviews, and devote a few days or more to spending time in the area (before moving) so that you can make connections and become more than just another resume.

Finally, give yourself time and set a realistic deadline for your move back home. It may be six months or six years ... but will take off some of the pressure of feeling the need to do something immediately. It often takes time, sometimes years for people to adapt to a new place - with a little more time, you and your wife may grow to feel at home right where you are. You don't have to live in New York forever, but may decide that a few more years will be good to establish yourself and increase your chances of finding something else some day closer to home.

There are no easy answers... you may need to work harder at reaching out to others since you are new to the area. Out of most challenges, opportunities arise. View this as an opportunity for you and your wife to grow, change and adapt.

I hope that your letter will be heard by others who have had to move for a career; please share with us what have you learned and what advice would you offer. I will print your responses in a future column.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue's articles by clicking here: Ask Sue

Posted by Candice Arnold on July 13, 2007 at 8:03 AM | Leave a Comment (0)

by Mark Hovind

Switching industries may or may not increase your job-finding odds of success.

Healthcare and Leisure for example continue to be the fastest-growing and most robust industries in America. Together these two added more than 200,000 jobs in the 90 days ending May 2007. If you're in one of these two industries, chances are high you'll do fine right where you are.

Construction added 30,000 jobs in the last 90 days ... BUT, it's 27,000 jobs below the peak one year ago.

Information added 16,000 jobs in the last 90 days ... BUT, it's 618,000 jobs below the peak in 2001.

Manufacturing lost 62,000 jobs in the last 90 days ... ON TOP OF 3.2 million jobs lost in the last 7 years ... AND it's projected to lose another 700,000 jobs by 2014. If you're in Manufacturing, you should be actively considering switching industries.

The takeaway: If your job search is floundering, take a look at your industry trends - the major sectors are tracked on JobBait.com for up to 454 metropolitan areas. You might need to switch industries ... or not ... depending on where you live.

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 12, 2007 at 8:31 AM | Leave a Comment (0)

Dear Sue:

I am a receptionist at a front desk in a very upscale corporate office. My work area is large enough that no one needs to invade the area in order to facilitate anything, but I constantly have people at my desk. Coworkers will pick up paper work from my desk and read it, and I have caught people reading the screen of my computer. When people help themselves to things by going through my drawers, I am exposed to ‘morning mouth’, after-lunch garlic breath and late afternoon coffee fumes. It is disgusting. I need to know what kind of personal space I am entitled to so that I can erect a sign that states, ‘no admittance beyond this point.’

– Invaded

Sue Says:

The front desk you work at sounds like a universal gathering place for everyone in your office. Perhaps you have unknowingly created a very friendly and open atmosphere, which is good – to a point. While posting a sign informing people to keep out isn’t a bad idea, it probably won’t go over very well since you are in the reception area. To outsiders it may send the wrong message and be perceived negatively. You could, however, have a smaller sign on your computer or desk requesting respect for your time and privacy.

Your coworkers probably assume that whatever you are doing is work related and something they are entitled to see. If you make too big a deal about it, it may appear as though you are trying to hide something, so the burden is on you to say something and establish boundaries with those who have none of their own.

To help you deal with everything from the morning breath to the garlic breath, consider investing in a candy dish and mints. If mints are offered, you will probably have takers and solve some of the unpleasant smells you encounter. If you don’t want to supply all employees and visitors with mints, you may want to see if your company will provide you with them or keep a few in your drawer and offer them on an as -needed basis.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 12, 2007 at 7:57 AM | Leave a Comment (0)

Dear Sue:

I love your column and really respect your answers. Perhaps you can give me some advice. I am currently at home with my one-year old daughter. I was planning on returning to work after three-months, but was laid off during my maternity leave because the division of the company I worked for was sold.

I would like to be working again by summer, so I am beginning to look for a job more seriously now. Originally, I was going to look for a "bigger" job, but now that I have my child to think about, I'm thinking of doing something "smaller" that would enable me to leave my work at the office more easily. I am not sure how to address my situation with prospective employers in my cover letter. Should I say that the reason I am looking for a job is because I was laid off and do I mention that I have been at home with my daughter for the last year?

If I was offered a job today and an employer wanted me to start right away, I would be in a bind because I don't have any child care arrangements yet. Is unrealistic to think that a prospective employer would wait for me while I make child care arrangements?

Should I address any of these things in the letters I send? So far, I haven’t received any response to the recent resumes I've sent out, and I wonder if it's because I appear overqualified.

- Wondering

Sue Says:

There may be a number of reasons you haven’t received any responses to the resumes you’ve sent out so far, and it isn’t clear whether you have mentioned any of the extenuating circumstances in it. Because the resume you are using hasn’t generated any responses, you may want to modify it in some way. If you haven’t already, seek the advice of a resume specialist before deciding what changes to make.

Don’t give more information than you need to in your resume or cover letter – why give anyone a reason to disqualify you? There is no need to state why you are looking for work, why you are willing to take a “smaller” position or mention that you have not yet found child care for your daughter. These are the types of issues that will be discussed in person, and can be difficult to address in a letter. In fact, the issue of child care is not something that generally is part of interview conversation; the assumption is that you have or will make arrangements for your children.

If you are looking for work now, you should also be looking for child care now, and you need to be prepared to accept an offer if you receive one. Finding the right care for your child can take time – so begin your search. I know it can be difficult to leave your daughter and make the transition back into the workplace, but once you find the right care for her, and a job that is a good fit, everything will fall into place.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 12, 2007 at 4:42 AM | Leave a Comment (0)

Dear Sue:

I have a dilemma and need your help. I supervise the son of my boss. He is nearly 30 years old and dresses inappropriately for his job. He looks sloppy, is not always shaven and sometimes goes without socks, although he brings them in his pocket. We work in a professional atmosphere and he has management responsibilities and is in view of the public. I have given him warning after warning, yet he continues to do his own thing.

How far should I go with this? My boss has told me to give him a warning, and if necessary, let him go. He has already been fired twice from this company. I feel very uncomfortable with the position I am in, so I continue to try to bring his son around. Last week I told him if he didn't get a haircut (he was wearing his hair in a small ponytail) that he could no longer work here. He did get it cut, but had highlights put in his hair, which doesn’t look much better. I feel I am in a constant battle with him and do not understand why he continues to challenge me. How do I handle this delicate situation?

– Managing the bosses son

Sue Says:

You are, indeed, dealing with a delicate situation. Your boss appears to understand his son’s “problem,” and has given you full authority to deal with him in whatever manner you choose. The son may be well aware of the delicate position you are in, and willing to push you as far as you will allow him to. Your boss clearly acknowledges his son’s lack of professionalism, and likely has done his best to influence him in the past. Chances are he does not like what he sees anymore than you do, and may not want to be the one to have to fire his own son. He probably has decided that the best way to deal with his son is by not dealing with him, allowing you to instead.

With that said, I can understand your hesitation to fire your boss’ son, and although you have been given permission to do what you wish, it remains a difficult position for you to be in. Other than demanding he cut his hair, it is unclear if you have been specific in your expectations. Assuming the son wants to keep his job, if he is given clear guidelines as to what is expected, it may be easier for him to comply. If there is a dress code policy, you may need to revise it. If there isn’t one, create one and be very specific as to what you include in it. Leave no room for personal interpretation and address all clothing requirements, including personal grooming specifics.

Stop battling with him and have a talk with him. Let him know that you do not want to give him an ultimatum, but are being forced to if he doesn’t change his ways. Tell him that you want to help him help himself, and that if he can’t resolve his issues now that the same problems are likely to follow him wherever he goes.

It may help to explain to him why his image matters and how it impacts the organization as a whole, including the perception others have of him. Because he may fear losing his identity, reassure him that you are not trying to change him, but merely trying to help him maximize his potential. Provide him with a written dress code policy and review it with him. If the boss agrees, give him a certificate to a clothing store to help him purchase a few new pieces of clothing. Many retailers offer personal shopping services and the right personal shopper can help him select appropriate clothing; you might suggest this or prearrange a meeting with someone.

Once you have this meeting with him, let him know that you will be giving him feedback on his appearance, and that you expect him to abide by the guidelines. Determine the consequences of any future lapses in his appearance, and inform him what will happen should he deviate from the policy. Make sure you acknowledge him for any positive changes, no matter how small. Inform your boss of all that you are doing, and get input from him as you work on a dress code policy.

If the son still defies you, you may decide there is nothing more you can do and choose to let him go. You may be sure you have the support of your boss before you make any final decisions by discussing your options with him to prevent and reduce the chances of any bad feelings or blame in the future. If after all of your efforts, the son does not change, you will know you did your best to help him, and realize that he simply is not willing to help himself.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 12, 2007 at 4:34 AM | Leave a Comment (0)

The importance of networking cannot be overestimated for people looking for a job or trying to grow their own business. The crucial question is WHERE and HOW to do it in order to get best results for the time and effort spent.

Today I would like to address the issue of WHERE to network:
1. Think outside the box: networking in narrow circles (students’ groups, university related groups only) will not provide you with a lot of opportunities. Think in broader terms with regards of your background: gender, ethnicity, nationality, etc. There are a lot of networking groups in United States tailored for every specific background.
2. Perform a thorough search. Be aware many of the networking organizations that pop-up on the first page of Google search tend to ask significant amounts of money for membership and extra fees for attending events (this is why they have finances to make sure they appear on the top of the search results). Really good job seekers support organizations are usually non-for-profit, they don’t have membership fees and organize events for free or for a tiny fee. But as a result they lack funding and unfortunately not all of them have a website (they communicate via an e-mail list serve). In my experience people find out about their existence only through the word-of-mouth so the more you network the more valuable information you’ll be able to collect.
3. Have a clear picture of who you would like to meet: make a background research on the type of companies you are targeting. After that ask yourself a question: where the managers and key decision makers from these organizations are likely to network? Are you more likely to meet them at a university event, a specific conference, seminar, exhibition or may be a golf networking event?
4. Become a member of a professional association: it will not only give you access to a lot of networking events but also will be a great learning opportunity. Students usually pay reduced fees for membership but enjoy full spectrum of benefits.

Of course, each city and town is different in terms of available networking opportunities. The bigger the city the more options you have: Chicago, where I live, presented me with so much “networking material” that it was more than enough to create a comprehensive networking guide. But at the same time I researched Illinois in general too and I found out that bigger organizations usually have several chapters across a state. In addition to that smaller towns have their own community support organizations. Most likely the latter won’t have a website but chances are they have their regular meetings in a local library (at least it is true for many of the smaller Illinois communities) – don’t forget to check out your nearest library!

Tatiana Sorokina is the author of the book "Legal Alien's Guide. Chicago, IL, USA" and the blog
http://legalaliensguide.blogspot.com that guide you through various networking organizations, associations and clubs in Chicago, Illinois and nationwide which help you to find a job, start and grow your own business or just find friends.

Posted by Tatyana on July 11, 2007 at 9:25 PM | Leave a Comment (0)

by Dawn Papandrea

Yes, it does pour! And I’ve certainly got my share of work pouring in over the next couple of months. When it comes to your career, doesn’t it seem like just when you start to reach your comfort zone, new projects, staff shuffling, and outside forces collide to send you into overtime overload?

As I glanced over at my soggy cheerios unfinished from this morning, I realized I was so fixated on my laptop, I actually forgot to eat my whole breakfast. And I never forget to eat — trust me! Maybe it’s lack of sleep since I’ve been burning the 2 a.m. oil all week long. Who knows…

What I do realize, though, is that my current work influx is actually a very positive thing. In fact, much of it is the result of yesterday being my editor’s last day in the office — she’s gone off on maternity to have her beautiful baby boy (or at least that’s the gender I’m betting on in the baby pool). What can be more joyous than that?!

On the flipside, I also know that her absense will propel me to shine in the spotlight (when usually, I’m more of a sunglasses and visor kind of cube dweller). Sure, I’m a seasoned pro at editing, assigning writers, and blogging (don’tcha think?), but now I’ll have to show my face at corporate meetings, get in on conference calls, and answer directly to the powers that be. And that all means I’ll need a refresher course in corporate jargon, excel spreadsheets, and company culture — things we creative types usually don’t have to concern ourselves with much.

It’s when such challenges arise that I dig down deep and recall all of the lessons learned within the business courses I took in college (and thank goodness that I managed to stay awake through most of them!). Communications, marketing, finance, accounting, business administration — I knew I’d need those skills someday to succeed in an office setting. And that day has come.

My point here? When thinking about embarking on career training, it’s important to develop related skills beyond your craft, too, in order to be more marketable, stand out from your competition, and open yourself up to new opportunities.

So, aspiring massage therapists, be sure to learn about running a business and dealing with clients in between rubdown techniques. Prospective teachers, use your electives to develop a strong knowledge of technology (you just may be asked to teach online courses, create a class Web page, or broadcast podcasts for your students!). And future health care workers, think about learning a second language so you can deal with a variety of patients. Get my drift?

You never know when opportunity is going to rain down, so be prepared, otherwise your career might become as soaked and soggy as my cheerios.

Courtesy of CollegeSurfing Insider

Posted by Sarah Ennenga on July 11, 2007 at 2:52 PM | Leave a Comment (0)

by Laurie Smith

Not a day goes by anymore that I do not see an article about the rising prevalence of “Googling” candidates before they are even considered by a corporate hiring executive or a recruiter. It behooves us all to constantly monitor what is floating around in cyberspace about us, and proactively work to ensure good press.

But let’s not forget that Googling has not replaced traditional background checks, and that those background checks are routinely conducted on a large proportion of hires today. More often than not, candidates are subject to a thorough background check before the offer is made, including review of criminal, social security, and DMV records. This is particularly true for senior managers and executives, but also applies to virtually any job category where the employee’s character and trustworthiness are important, including a minimum wage cashier's job at the local fast food restaurant.

A recent ExecuNet RecruitSmart Today newsletter article brought this to mind again. Stressed in the article was the importance of the Motor Vehicle Record to background checks, summarized in a nutshell by SVP of Kroll Background Screening, Barry Nadell: “I hire character, and the motor vehicle report tells me a lot about character."

A DMV report is not only a key component of most background checks, it is also among the easiest to obtain—almost instantly in most states. On it will be telltale signs regarding the respect or lack of it that you hold for motor vehicle laws. Drug possession, moving violations, parking tickets, DUI arrests, etc. will be revealed (and possibly lead to discovery of more serious charges). The ExecuNet article revealed a statistic that I found astounding: “One of every 32 American adults has served time in prison”! If this is true, it logically follows that a far greater number have been involved in lesser, but character-revealing infractions easily exposed with a DMV check.

Violations of the motor vehicle laws can and will affect more than your car insurance rates. You’ll want to think twice about the potential impact to your career before you decide to speed, run a stop sign, or even crumple and discard that parking ticket!

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 11, 2007 at 7:08 AM | Leave a Comment (0)

Dear Sue:

I work with a group of professional and mostly college educated people who act as though they are in high school. There are people who brown-nose, gossip, befriend you only when no one else is around, and those who will do anything to be a part of the “in” crowd.

High school was hard enough, and I was glad to get out of that place. I didn’t expect things to be the same in the workplace. I am not sure how to deal with some of these ‘adolescents’.

– Out of high school

Sue Says:

No degree will ensure professional behavior in the workplace. The ability to get along with people and adapt to different personalities and types of people we encounter is a key component of survival in the workplace. In some ways, the workplace is like high school, not only because of the time spent there, but because it’s often where we connect with people and look for a sense of belonging. The relationship component of a job can be crucial -- if it is important to someone, but missing, it can lead to unhappiness, which can make going to work everyday miserable. If we never figured out how to deal with the trouble makers in our lives or how to be a part of a group, we may find ourselves struggling with the same issues we did in high school when they surface in the workplace. It is a painful reminder and reinforcement of our old feelings of inadequacy.

Look at what happens at high school reunions -- we go to the reunion, and what do we do? Most of us talk to the same people we always talked to, hang out with the same group we used to hang out with, and simply say a casual hello to those we used to say “hi” to in the hallway. It can be 10, 15 or 25 years later, and we often find ourselves reverting to our old, comfortable behaviors. Many of us do the same thing every day – we act in a manner that we find most comfortable without even thinking about it, never realizing that some of these behaviors date back to where we learned them – in high school.

The person who was quiet and shy in school may have excelled in his/her studies, but not with people. As an adult, this person is likely to excel in his/her job skills, but may struggle with interpersonal issues. It’s not that people can’t change, because they can, but won’t be motivated until there is a need. The need often results from a poor review, a missed opportunity, or when the person realizes that his/her shyness is impacting his/her advancement opportunities.

If things at work are reminding you of your past, try to identity what the recurring theme for you is all about. If you’ve felt ‘left out’ most of your life, and find yourself feeling the same way at work, acknowledge that the feeling you have now could be a result of past experiences.

Be aware of your old and negative behaviors and work at changing them. Then be sure to identify you’re strengths and embellish on them. You can’t change or control the actions of others, but you can change and control your response and begin to serve as a role model for others.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 11, 2007 at 4:27 AM | Leave a Comment (0)

Dear Sue:

I am a legal assistant with over 20 years experience. I met the lawyer I am working for shortly after he started his own solo practice, and I was happy to take on the challenge of helping him build it.

His mother died just one week after I started working for him, and he had to leave the office for two weeks. While he was gone I did everything I could to get him settled. I set up the computers and a filing system, implemented a billing system, bought office supplies, put together bookcases and other pieces of furniture, answered phones, set up appointments and just about anything else I could to keep the practice running. When he came back two weeks later, he was very grateful for all I had done.

We worked well together; he seemed to trust me, gave me bonuses every other month and treated me to lunch frequently because I never took time out to eat. We had a great relationship based on trust and mutual respect until his wife, who also is a lawyer, began interfering by calling him numerous times each day and stopping by unannounced. He became ornery every time he talked with her, and would be in a terrible mood for the rest of the day.

When I went on a vacation last summer, his wife came into the office to help him out. I suspect she became upset after seeing the bookkeeping records of the bonuses and raises he has given me, because when I returned he was a different person. He would be fine when clients were around, but hostile toward me when we were alone. He stopped saying please and thank you, and no longer comments on my performance. He used to compensate me after winning a case, but hasn’t given me a dime since I returned from my vacation. I believe his wife is threatened by me because I have helped her husband win cases.

The times my boss and I planned to come in on the weekend to prepare a case for court or for mediation, he didn’t show, so I stayed there and completed the work without any supervision or help on his part. He would always apologize the following Monday saying that his wife wanted him at home.

After moving into plush new offices, he has informed me that he is cutting my pay in half because he is having financial difficulty, which I find hard to believe. I am sure his wife wants me out, so he is trying to force me to quit. The environment he has created since summer has been awful and I think he is trying to create problems to make me look bad. I know he has been saying derogatory things to the clients because of the way they are treating me now. Any advice you could help me with is appreciated.

– Working for Jekyll and Hyde

Sue Says:

It sounds like you are in a tough position, and there may not be much you can do if your suspicions are correct. If the lawyer you are working for is forced to choose between his wife and you, I am afraid you don’t have much of a chance. There are several issues you are dealing with, and most of them are out of your control.

You obviously feel a strong sense of ownership, and have in many ways acted as though it was your own practice. You said that the trouble began when your boss’s wife started interfering by calling and stopping by, which concerns me. Perhaps your sense of ownership became overbearing for your boss and his wife. Although you feel his wife is threatened by you, apparently you were threatened by her as well. I understand your intentions were good and that you were trying to help get the practice running, but perhaps the lawyer and his wife would have preferred to set up the office and files themselves, even if it meant delaying it a couple of weeks.

I sense that your ‘take charge’ manner may have been too much for both the lawyer and his wife.

It is also possible that his needs have changed. Now that he is established, he may want to do things on his own in his own way, and may feel constraints working with you.

It is unclear whether you have ever addressed any of your concerns with your boss; he may not be responsive, but you might consider trying to find out why things have changed so drastically. Hopefully you will gain an understanding of what went wrong and protect yourself from falling into a similar predicament in the future. If you haven’t already, start looking for another job – there is no reason for you to continue to work in an environment as awful as the one you are in.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 11, 2007 at 4:22 AM | Leave a Comment (0)

Dear Sue:

I am a 45 year old married man who is intelligent, educated, decent, and responsible. I have worked for close to 80 employers since the age of 12, and almost all of my jobs have been boring and way below my potential. I finally got so frustrated that I published a book on how to become wealthy making minimum wage. However, the constant job hoping and pathetic wages have nearly caused a divorce and extreme marital difficulties. Each time I loose a job it is all too familiar; the employer wonders why I end up taking longer to be trained than others or how I miss so many details. I have become very insecure, and always save every penny I can get my hands on because I never know when I will get another paycheck.

I’ve accumulated a nice amount of money on a very small income, which is why I wrote the book. I want to add to it and retire as soon as possible. I don’t know why I can’t get a real career and stick with it. I am beginning to wonder if there is something wrong with me or if I have some sort of personality disorder. Can you help?

– Jim

Sue Says:

If you haven't already, seek professional help – I don’t know if you have a personality disorder or not, but it would take a trained professional to diagnose you. You may have some type of learning disability or Attention Deficit Disorder, which would explain some of the frustrations you are having and your difficulty in being trained and missing details. Whether you are diagnosed with something or not, it still would be worthwhile to talk with someone to gain insight, confidence and create an action plan for your future.

Not everyone has a “real” career. You have accomplished quite a lot in spite of your shaky employment history. Give yourself credit for accomplishing what many people with “real” careers have not. You have accumulated some wealth and have published a book – not an easy feat, yet something you have been able to do in spite of your struggles. Perhaps there is a way to utilize the skills that work well for you in these other areas and transfer them into your next job.

Continue to write and promote your book when you can, and work at finding something more meaningful to do. Good luck.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 11, 2007 at 4:16 AM | Leave a Comment (0)

by Heather Mundell

I read this article today on LAist, written by almost-30 year-old job seeker Simone Snaith, describing, quite hilariously, her "worst job interview ever".

It brought back some not-so-happy memories.

Can't we all conjur up a memory of the most horrible (or at least bizarre) job interview we've been subjected to? Does it make you cringe to think about it, even now?

My worst experience was very similar to Simone's. The interviewer didn't know who I was or what I was interviewing for. He spent a total of 4 1/2 minutes with me and managed in that time to blame me for showing up to a job interview that was way over my head. As if I barged in unannounced, instead of being invited. As if it were my fault that he didn't know what he was doing.

I was all of 23, and he was ancient, at least in his mid-forties.

But all was not lost, because I learned some key things from that interview, and I'm willing to bet that you learned from your "worst job interview ever", too.

What I learned from my worst job interview ever:

• Some people are really bad interviewers. Not my fault.
  
• Some hiring managers do a really bad job of screening resumes. Again, not my fault.
  
• Some people believe that trying to intimidate young female professionals is a justifiable response to dealing with their own insecurities. I don't want one of those people as my boss.
  
• Some places are lousy places to work. Better to find that out before you accept a job offer.
  
• You never know when you'll need to show grace under pressure. Being able to do so is a sign of maturity at any age.

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 10, 2007 at 5:55 PM | Leave a Comment (0)

by Dawn Papandrea

At a 4th of July BBQ yesterday, I caught up with an old friend. Actually, he was a co-worker from my video store clerk days, and we got to talking about the successes of some of the other kids we worked with at the time. Our little clique, we learned, has come a long way since arguing over late fees and applying “be kind, rewind” stickers (yes, this was the pre-DVD era).

There’s been a law school grad, a college professor, an all-out computer genius, a cell phone tech guru, and — um, well — us. He’s in radio, I’m in Internet media, as you know.

Like me, he loves his job, but he can’t help but wonder what his life would have been like had he majored in finance, law, or computer science like many of his friends. For one thing, it would make house-hunting easier to bare (I found out both he and I are looking for homes in the same neighborhood — small world, right?). But my response to him is that despite higher salaries, we’d be miserable and bored out of our heads!

In other words, there’s nothing to gain from sulking over career regrets. Just because you’re not a doctor, lawyer, accountant, or teacher doesn’t mean you’re destined for failure. I like to think that it makes more sense to choose your career destiny based on your unique interests and talents.

Just take a look at what these folks are doing if you don’t believe me:

• Tyson Kilmer, Celebrity Dog Trainer — He trains the dogs of celebrities, including Mike Tyson, Sheryl Crow, and Joni Mitchell, among others.
  
• Brad Schiff, Computer Animator - After realizing he really liked art, he headed to New York University and wound up working on films like Tim Burton’s animated motion picture, “Corpse Bride.”
  
• Elise Brill, Bridal Cosmetologist — She’s her own boss who gets to do what she loves — make brides look beautiful.
  
• Kevin Johnson, Pro Sports Trainer - After rehab for his own injury, he was inspired to study physical education; he now works as the head athletic trainer for the Philadelphia 76ers.

Courtesy of CollegeSurfing Insider

Posted by Sarah Ennenga on July 10, 2007 at 5:15 PM | Leave a Comment (0)

by Debra Feldman

1. Leverage your network; distant business contacts often will help by making introductions or pass along contact information. Research shows that more jobs result from distant connections than from direct contacts.

2. Don't put the other person on the spot ( making them feel responsible for your future, finances, health, happiness, etc.) by asking for a job per se Encourage more referrals: don’t restrict the conversation to only official positions or job openings. Lead the dialogue towards thoughts, ideas, guidance, office rumors — and let them volunteer assistance.

3. Network Purposefully! It’s okay to ask your networking contact if they are able to connect you with a specific person. In fact, it may be an easier request to fill than if they have to research the correct contact.

4. Don’t count on recruiters to find your new job for you. Unless you happen to fit their very narrow job spec, you are not what they or their client ( the employer) want.

5. Target companies and contact senior executives directly or via introductions. Direct contact and cold calling is a very effective method for getting initial attention that you can them expand to establish a relationship by building interest and trust.

6. Make doubly sure that your resume communicates a message focused to attract the attention of the employer market you want to reach. Don’t exclude yourself by offering a less than perfect document. Zero errors are tolerated AND your positioning as the first choice candidate, go-to expert for solutions has to be undeniably clear.

7. If you insist on applying online to postings, keep the effort to the barest minimum since the probability of landing relying on this approach is minimal.

8. If there is an Internet posting that is a fit, identify the hiring manager and contact them directly rather than depending on HR or a recruiter to triage you into the short list.

9. Always remember your manners. Say "thank you," be courteous, polite, patient and cooperative.

10. Once you land, give back to others, nurture your newer connections and resolve to strengthen your online identity to promote yourself as a passive candidate. Be “Googled” and recruited in an online search instead of having to look for a new challenge.

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 10, 2007 at 5:15 PM | Leave a Comment (0)

Posted by Barbara Safani

Penelope Trunk of the Brazen Careerist blog recently posted on the ROWE (Results-Only Work Environment) policy instituted by Best Buys that is changing the way some people think about work. In the ROWE environment, employees are given the autonomy to structure their work day as they see fit and flexible schedules and working from home are not the exceptions, but rather the norm. According to a recent article in HR Magazine (subscription required), instituting ROWE has paid off big time...Productivity has increased an average of 35 percent within six to nine months in Best Buy units implementing ROWE and voluntary turnover has dropped between 52 percent and 90 percent in the three divisions that were part of the turnover study.

So what does this mean to the job seeker? So many of my clients express a desire to work in a more flexible professional environment and they often ask me when is the appropriate time to discuss flexible work options with a prospective employer. My response is that the best way to create a flexible arrangement for yourself is to target the companies that tout themselves as companies that offer alternative work arrangements. Once an employment offer is made, should you chose to pursue a conversation around workplace flexibility, you will be more likely to get what you want because the company has positioned itself as a firm that embraces work/life balance.

Two other companies that are public about flexible work arrangements are Sun Microsystem and IBM. Sun's program, called Open Work, has a 40% participant rate and employees average a 34% productivity gain under this flexible arrangement. IBM has experienced similar gains and in a 2004 IBM work/life survey, flexible work options was rated as the top reason to stay at IBM.

Other great sources of information for learning about workplace flexibility include Working Mother's
100 Best Companies and Fortune Magazine's Best Companies to Work For.

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 10, 2007 at 11:41 AM | Leave a Comment (0)

by Deb Dib

Newsday, one of Metro New York's major dailies, featured an article on blogging for professionals -- 'Blogging at Work' -- in Sunday's money and careers section. The author, Patrica Kitchen, profiled a number of diverse bloggers, the reasons they blog, and how they blog.

I am one of the bloggers profiled, and as I write this post, sitting in my living room on a Sunday morning, there is a lively discussion on blogging going on in my kitchen.

My husband and brother-in-law -- both tech-savvy professionals -- are trying to figure out the appeal of blogging, why anyone would do it, why I do it, and how it works. I am surprised by what these smart guys don't know! And it occurs to me that there must be many more smart, savvy professionals out there who are just as baffled.

So why do I blog? Should YOU blog?

Blogging is one of the best ways to gain visibility as a thought leader. It's a way to create chemistry and trust within a target market and niche. It's a way to become known as a subject matter expert (SME). It's a way to stay current and leading-edge within your field and related fields of interest. It's a way to become the hunted and not the hunter when you're looking to change or build your career.

Blogging keeps you on your toes, hones your writing and research skills, and keeps you aware of your branded voice. It helps you deliver authenticity around your point of view every time you post. It creates a powerful on-line presence. If you develop a "following," it helps create a vibrant community with like-minded people who become a vital network.

There are lots of ways to blog that don't require you to maintain your own blog -- blog "consortiums" like CareerHub are one way to do this. Read Patricia Kitchen's article and blog for other ideas.

Blogging to build career momentum isn't right for everyone -- especially if you don't have a strong viewpoint or valuable information to share. But if you want to manage your career by becoming a visible, viable, and valuable expert in your industry -- and you want to create a powerful on-line presence and network, then open up that laptop and blog!

Courtesy of CareerHub.com

Posted by Sarah Ennenga on July 10, 2007 at 10:04 AM | Leave a Comment (0)

Dear Sue:

Two years ago I quit my job to care for my mother, who was unsuccessfully treated for cancer. I expected it to take six months or so, but my father was diagnosed with cancer a month before my mother died, and I cared for him another eight months. I was forced to make a choice between my job and my family, because my workplace would not give me a leave of absence. At the time I had considerable savings, and was able to dedicate myself to their care. After their deaths I administered their estates (which turned out to be unusually complex) and disposed of property, investments, etc.

I am currently and actively seeking work, and am concerned about my gap in employment. I wonder how much I should try to explain what I have been through. I tried to turn my role of estate administrator into a job, since it did involve accounting, law, filings, record-keeping, real-estate transactions, etc. However, I became concerned when I made a follow up call to a hirer about my application when I overheard him refer to me as the "dead-family guy."

I have learned that people are uncomfortable with illness and death and that it is difficult for someone to understand this type of experience unless they have been through it. Most of my interviews have been with very young people who probably have never experienced anything similar to my experience, and I wonder if their discomfort with illness and death creates a bad feeling after talking with me. In fact, many of my business acquaintances didn't know what to say to me and avoided me after the deaths of my parents. The people who remained friends had either suffered their own bouts with severe illness or dealt with family tragedies themselves.

You might think I am not positive in interviews, but I really am. I don't come across as morose or weepy, just factual. I've been careful to be honest without dwelling on what has happened.

I've continued to attend training and certification courses so that my skills remain up-to-date and have been working part-time on a freelance basis. I am in my mid-thirties, a very fast learner, personable, and creative. Now I just have to figure out how to get hired, especially in a competitive market. Can you help me?

Sue Says:

My condolences on the loss of your parents. I do not want to minimize your personal tragedy, but do think it is important for you to know that you are not alone. It may help you to know that most people looking for work question their experience, and wonder about their changes of being hired.

People looking for work must assess themselves, which typically causes some worry and concern, especially when offers fail to come. Everyone has their own perceived inherent disadvantages; some people fear they are too young and inexperienced, while others worry about being too old or over qualified. People often focus on the things they can't control such as disabilities, health, background, etc.

Although you have a gap in employment, it is for a justifiable and important reason. I can't imagine anyone holding it against you. The fact that you have been working part-time is a plus, so focus on that if necessary. You are bound to run into apathetic, out-of-touch people, but are even more likely to connect with people who will be sensitive to all you have been through.

You have learned a lot about life and people, and this alone has added dimension to your personality. From what you have told me, you have a lot to offer a company; you are not too young or too old, you are healthy, experienced, knowledgeable, positive, a quick learner and have a great work ethic. Don't let one person's negative perception influence you. Address what has happened when in an interview and move on.

Hang in there, be true to yourself and trust your judgment. There is no reason you shouldn't be able to find a job eventually. Good luck!

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 10, 2007 at 4:07 AM | Leave a Comment (0)

Dear Sue:

I work in a small office – it used to be a ranch house and was converted into office space. My office partner and I sit in what used to be the living room. There are no panels or dividers; it is a big open space filled with desks and filing cabinets. Although it is open and spacious, there is no privacy whatsoever and it has presented a few problems.

My office partner is a bit older than I am and I believe may have a slight hearing impairment. If she does, I doubt she is aware of it. She speaks very loudly when she is on the phone, and often ignores comments that are made to her. It is only when we say her name loudly or with force that she will look up. I am the greeter for the phone system and visitors, and her loud talking is disruptive. I often have to stick my finger in my ear just to help hear the party talking to me. I know I need to do something, but I am not sure how to handle this sensitive subject.

The other issue is that I think she listens in on my conversations because she often questions me about details when I get off the phone. This also happens when I am talking with people who come into our office. I have discussed a project I am working on with someone and she inevitably will add her "two cents' worth" whether it is positive or negative comments. Should I address these issues with her or leave it alone? - Patricia

Sue Says:

Let me see if I understand; you are concerned because you sense that your office partner may have difficulty hearing because she speaks loudly on the phone, and ignores your comments unless you speak loudly or with force. In addition, you sense that she listens in on your conversations and involves herself needlessly. I can see how these issues may be bothersome, but I have a hunch her hearing is just fine. Obviously, it is good enough for her to hear enough of your conversation to draw conclusions and make comments. For all we know, she may purposely tune you out or ignore you when it isn’t of interest to her.

You can address these issues with her if you want, but I recommend dealing with only one issue at a time, and I would not recommend you suggest to her that her hearing is impaired. It appears as though you are guilty of listening in on her conversations too, whether it’s intentional or not. What you can do is ask her if she could try to speak a little quieter when she is on the phone, explaining that it is difficult for you to hear your own conversations. You, too, may decide to speak quieter and solve the problem of her overhearing your conversations.

Due to the nature of the office set-up you work in, it may be something you’ll have to live with. You may decide to talk with a manager to find a solution; something as simple as adding a partition or rearranging the furniture may do the trick and provide you with some space and privacy.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 10, 2007 at 3:56 AM | Leave a Comment (0)

Dear Sue:

I am going to be leaving my company soon and am trying to figure out how to say good bye. In the past when people have left they’ve sent out emails notifying fellow employees of their resignation. I really need help in deciding how to say good bye. Is there a standard procedure or letter? How do I determine the best way to announce my departure?

- Jennifer

Sue Says:

The circumstances for your departure probably will influence the way in which you say good bye. You didn’t state the reason you are leaving or whether you are leaving on your own volition. Regardless of the reason, there is no need to go into too much detail or express lots of emotion. Until the moment you walk away and out the door for the last time, you are expected to work and behave in a professional manner. You may be “out of there” emotionally, but physically you are still present and you need to fulfill your obligations and do your work. Some people develop a “who cares” attitude their last few days, with the assumption that they will never see any of their coworkers again. As large as the business world may seem, it is smaller than you might think, and likely that your path will cross with some of your former coworkers in the future.

If you are thinking of doing something unique, go right ahead, but it appears as though there is somewhat of a standard already in place in your company; you’ve received farewell letters from former coworkers, so why don’t you do something similar to what others have done? If you still are unsure, consider asking someone you work with what the preferred protocol is in your company.

I admire you for asking the question, because your last day on the job is important – much like your first day on the job. Your reputation will follow you and the last thing you want to do is to leave a negative impression behind.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 10, 2007 at 3:49 AM | Leave a Comment (0)

By Lindsey Pollak, author of Getting from College to Career: 90 Things to Do Before You Join the Real World

Hopefully you're spending a lot of time networking this summer -- at intern events, company picnics or get-togethers with friends. It's great to make lots of acquaintances, but networking needs to be followed by action.

When you meet someone you’d like to connect with again, be sure to close the deal on the spot. Instead of hoping the person will remember you (or worrying about when and how to contact the person in the future), simply say in the moment, “I’ve really enjoyed meeting you, and I’d like to keep in touch if you’re willing. What’s the best time and method for following up with you?” Then you can reach out exactly as instructed, and your fabulous contact will be eagerly expecting your communication.

Good luck!

Lindsey Pollak is the author of Getting from College to Career: 90 Things to Do Before You Join the Real World. She is a frequent speaker on college campuses around the country. For more information, visit www.GettingfromCollegetoCareer.com.

Posted by Lindsey Pollak on July 9, 2007 at 5:16 PM | Leave a Comment (0)

Dear Sue:

I hope you can help me. I am still young, and so far don’t have a very good track record. Currently, I am working in sales and finding it very difficult to make my quota. I have done everything I am supposed to do and should be doing better than I am. There is this guy I work with that everyone loves. He is the top sales person and seems to do no wrong. I don’t think he is any smarter than me, and I know for a fact he took off to golf a lot this summer, yet he is always the top sales person. I don’t get it – it all seems so easy for him. I am working hard, but not getting anywhere.

– Struggling

Sue Says: This super salesperson may have that special something that is hard to define; likeability and charisma. Even though you may be doing and saying everything the right way, it does not guarantee your success. If people don’t like you and respond to you, you won’t have as many opportunities, and may find yourself struggling throughout your entire career. The guy you work with may have an advantage that he knowingly or unknowingly takes advantage of – the fact that people respond positively to him.

There will always be people who defy the odds; despicable characters who end up being successful in spite of some of the things they do. However, the truth is that most successful people, especially sales people, understand the importance of building relationships, and the respect that comes with caring for and about others.

The first thing you need to do is to have a talk with your sales manager. Ask for feedback on how you are doing, and ask for help. Second, ask the super salesperson, who you say is not smarter than you and works no harder, to go to lunch. Get to know him and learn from him. Perhaps he would be willing to mentor you. Spending time and others who are successful will help you. Next, take a quick inventory of yourself and honestly respond to the following questions:

* Do you like people?
* Do people like you?
* Are you a good listener?
* Do people confide in you?
* Do you compliment others easily?
* Do you smile often?
* Do others seem genuinely happy to see you?
* Do you look on the bright side of things?

If you answered yes to most of the questions, it is probable that you are a fairly likeable person, but pay close attention to the messages, often unspoken, that you receive from others.

Frequently people will come up to me after I’ve given a seminar and ask me for feedback. They want me to assess how they are doing and how well they come across. I rarely critique anyone without a specific objective, but can tell anyone how to critique and evaluate him- or herself. We all receive feedback from others every day, but sometimes we fail to notice what people are telling us. The feedback is evident by the way people respond to you, and ultimately whether or not they do business with you. Begin to pay close attention to the messages others send and find ways to connect with people in a sincere manner.

When you make people feel valued, they will value you. If you re pleasant to work with and make other people feel good about themselves, you will have an advantage. Get into the habit of recognizing the good in people and bringing out the best in others. Give yourself the gift of liking people and develop the habit of being positive and enthusiastic. The rewards will be abundant and ultimately, you will enjoy what you do and increase your sales.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 9, 2007 at 3:34 PM | Leave a Comment (0)

Dear Sue:

How can I get a good customer to understand that his 30 to 45 minute phone calls are taking too much of our time? He buys a lot from us and is an important customer, but his phone yammering on and on is getting ridiculous. Do you have any suggestions?

– Wasting time

Sue Says:

Don’t be so sure that you are wasting your time on the phone with this customer. I don’t know what service you provide, but if you are like any other business, you wouldn’t be in business without your customers. Customers can be choosy, and tend to take their business to the companies they trust and like. There is a reason this customer is a good customer of yours; perhaps the long phone conversations have been a contributing factor to his perception of your service and concern for him and his business.

When he talks to you, what is he talking about? Is it related to the product or service you provide or is he talking about things that are unrelated to business? Before you tell him to stop yammering, listen carefully to what he says. The conversations that you perceive to be time wasters could provide you with valuable information; the more you learn about this customer, the better able you will be to serve him and grow your business with him. Having a strong rapport with any customer is essential to a long-lasting relationship, and ultimately may be one of the main reasons this person will continue to buy from you. Although it may sound as though I am suggesting you let him talk as much as he wants, this does not mean that you should neglect your other customers or work you have to do. You do need to have and set boundaries, and make sure you are not taken advantage of in any way. You can guide the conversations in the direction you want, and will need to have a few creative ways to end the conversations without appearing rude or disinterested. You can limit the number of times you let the conversation drag on by telling him that you’d love to keep talking but have work that needs to be done. Be assertive, but be sensitive and polite and always let him know how much you appreciate his business and enjoy dealing with him. Never forget that this person is a great customer; so if you make changes, keep doing some of what you’ve been doing, because it appears to be working.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 9, 2007 at 3:31 PM | Leave a Comment (0)

Dear Sue:

I have an employee who, for the most part, does a great job. She is responsible and a good employee, however, she over-exaggerates and I've caught her lying several times. When I confront her about the lies, she denies it and either accuses the other employee of lying or blames the incident on a lack of communication. I try to stress the importance telling the truth, even if a mistake has been made, but it hasn’t made a difference. Another fault (or should I say personality/behavior flaw?) is that she'll take credit for other people's work or ideas. For example, she had to fill in a few numbers on a report that was drafted and has been telling everyone how busy she was because she had to develop this report. She even tried to take credit for how good the report was.

I've tried to break her of this habit, but nothing seems to work. I believe part of the problem is that she is insecure and needs a lot of patting on the back, which I try to do. She is also a person who, if she makes mistakes, can't sleep at night. Do you have any suggestions?

– Employer

Sue Says:

I think you have assessed the situation very well – for some reason she is very insecure. Why else would she be compelled to lie and take credit for things she didn’t do?
You describe her as responsible and conscientious, to the point of taking issues home with her and even losing sleep over it. I am willing to bet that she also loses sleep over the web she weaves with her lies. Other than the few times you’ve stressed the importance of telling the truth, have you ever had a conversation with her addressing the specific incidents in which she has lied or tried to take ownership for something she didn’t do? I realize it may be difficult to talk about, but hinting and innuendos are no replacement for a direct and real conversation. As much as we like to believe that the comments we make will be listened to and taken seriously, they often aren’t. You need to sit down with her one-on-one and face-to-face and tell her what you have told me. Be sure you praise her for the contributions she has made, and assure her that your intent is to address problems up front when they are small to avoid bigger headaches down the road.

If she realizes that honesty is valued more than a moment in the spotlight, and that she is being judged not just by her accomplishments, but by her integrity as well, hopefully, she will be motivated to take action.

If she still doesn’t “get it,” and continues to lie and take credit for things she didn’t do, at least you know you tried to help her. You can either view her quirky habits as simply annoying or determine that it is undermining her ability, and ultimately, make a decision that may cost her employment. Although it may seem as though the responsibility is on your shoulders, it is not; once you tell her what she needs to know, the final outcome is up to her.

-- Sue Morem is a professional speaker, best-selling author and syndicated columnist. Her books include How to Gain the Professional Edge, 101 Tips for Graduates, and the just released How to Get a Job and Keep It, Second Edition. You can send questions to her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.

Read more of Sue’s articles by clicking here: Ask Sue

Posted by Candice Arnold on July 9, 2007 at 3:28 PM | Leave a Comment (0)

Job description
Engineers research and develop solutions to technical needs in society. They design products, materials, machinery, factories, systems, structures, and much more. Their main work lies in ensuring efficiency, and working to constantly improve the quality of all aspects of life. They also analyze the impact their projects have had on the environment and society.

Most engineers specialize in a certain area, there are more than 25 specialties recognized by professional engineering societies and each area has many divisions. Engineers will also sometimes choose to specialize in a specific industry or technology.

Top four engineering career tracks

Electrical Engineer
Electrical engineers develop electrical equipment involved in power generation, controlling, and transmission. They must have in-depth scientific understanding about electricity and technology in various products and services. Electrical engineering encompasses such areas as power systems, communication, and several subspecialties such as industrial robot control, aviation, microprocessors and digital broadcasting. They often work in areas closely related to computers.

Mechanical Engineer
Mechanical engineers design, develop, and manufacture tools, machines, manufacturing systems, engines and other mechanical devices. Mechanical engineers focus on how things work and ways in which to improve old devices and systems so that they run at an optimal level of efficiency and safety. Mechanical engineering is the broadest of the engineering specialties, in that they work in a variety of areas including production operations, manufacturing and agriculture, maintenance, sales, or even administration and management.

Civil Engineer
Civil engineers design and improve roads, buildings, airports, bridges, dams and irrigation systems, water treatment processes, erosion control techniques, tunnels and transportation systems. Civil engineering is one of the oldest engineering disciplines, and includes many specialties. The main ones being structural, water resources, environmental, construction, transportation, and geotechnical engineering. Civil engineers often hold supervisor or administrator roles, from supervising a construction site to working as a city engineer or planner.

Industrial (Management) Engineer
Industrial engineers design and evaluate a variety of operations, such as assembly lines and automated factories. They work as high-level managers, and are responsible for maintaining efficient operations and discovering areas that may need improvement, such as cost-efficiency, quality, or safety. Usually they work for larger manufacturers who mass-produce non-durable and durable items.

A day in the life…
Engineers mostly work in labs, factories, building sites, plants and offices. Some often work outdoors at construction sites, and exploration and production sites, monitoring operations and working to fix onsite problems. Some engineers will need to travel extensively to different sites. Most engineers work a standard 40-hour week. However, demanding design standards and strict deadlines will at times add a lot of pressure to the job, and extend work hours considerably.

While entry-level jobs in engineering often involve working under close supervision and focus on the more routine processes in the field, experienced engineers enjoy a high degree of independence and complex problem solving. Higher-level engineers are assigned projects requiring innovative thinking, and that may result in the discovery of significant scientific and technological findings. In addition, experienced engineers will not only manage complex projects but complex teams of specialists and other engineers.

Education and training
A bachelor's degree in engineering from an institution accredited by the Accreditation Board for Engineering and Technology (ABET) is required for almost all engineering jobs, although graduates with physical science or mathematics degrees will occasionally qualify for some engineering jobs. In addition, engineers are usually required to choose a concentration on which their course study will be centered around. Admissions at undergraduate engineering schools are fairly competitive, with strong performance in math and sciences being the main focus. Bachelor programs in engineering generally run four years, although many students will take five years to complete their degree. The first year is comprised mostly of core engineering courses and the following three years of classes are focused on the student's specific area.

Graduate school is necessary for engineers looking to teach or hold research and development roles. Many engineers choose to obtain graduate degrees in business. All 50 states and the District of Columbia require that engineers hold a license if they offer services directly to the public. This designation is called Professional Engineer (PE) and usually requires a degree from an accredited engineering program, four years of relevant work experience, and completion of an examination. Recent graduates can take the first part of the exam (Fundamentals of Engineering) immediately following their graduation, and are given the designation of Engineer in Training (EIT) or Engineer Intern (EI). They can take the second part of the exam (the Principles and Practice of Engineering) once they have worked for the required amount of time. In addition, many states have mandatory continuing education requirements for the renewal of engineering licenses.

Pay
Salaries for engineers vary considerably, depending upon the area of specialty. Below are the median salaries across all specialties for varying levels of experience.

Job outlook
The number of jobs in engineering fields is expected to increase more slowly than the average. Prospects will however be relatively good through the year 2010. This is because, although there will not be a huge demand for engineers, the number of people entering engineering school is not expected to see a significant increase.

Hot job areas for engineers are in the environmental, electrical, biomedical, and computer hardware engineering specialties, with software engineering expected to see the fastest growth in the entire economy. Continuing education is extremely important in engineering, as engineers must stay up to date on the latest technology and tools in their field. Engineers risk losing their job or missing out on opportunities if they do not participate in continual learning throughout their career.

Related occupations
Engineers usually advance to become technical specialists or supervisors, while others branch off into management or sales positions. Related occupations, which include the use of science and math, include architects, mathematicians, drafters, engineering technicians, physical and life scientists, physicists, astronomers, geoscientists, environmental scientists, science technicians, and computer and information systems managers.