Ask Sue - Say "Thanks" for Lost Gift
Dear Sue:
I recently had a baby boy. One of my senior colleagues sent a gift to my house that I never received. I learned about it when he inquired if I had received it since he hadn’t heard from me.
Upon investigation I learned the gift was addressed to the wrong apartment number in my building, but the person who received it never passed the gift on to me.
Now I am wondering if I should still send a thank you note to my colleague for sending me the gift and if so, what I should say. Please advise me as I am really embarrassed about the whole situation.
- Embarrassed
Sue Says:
The situation you described is unfortunate, but you are not at fault. Now that you found out a gift was sent to you, even though you didn’t receive it, it might make you feel less embarrassed if you acknowledge it. Write a note to your colleague to let him know there was a mix up in the delivery and that you didn’t receive the gift, but that you appreciate his thoughtfulness and generosity.
If you haven’t already, check with the shipping company to see if there is any recourse. In addition, if you think someone else has the gift intended for you, speak with that person, explain the mix up, and maybe you can get the gift back. Good luck.
Sue Morem is a professional speaker, trainer and syndicated columnist. She is author of the newly released 101 Tips for Graduates and How to Gain the Professional Edge, Second Edition. You can contact her by email at asksue@suemorem.com or visit her web site at http://www.suemorem.com.
Send Sue your questions by clicking here: Ask Sue
I would also contact the retailer from which the gift was purchased as they will likely send the item to you again at no charge. They probably aren't obligated to do so, but likely will for good customer service reasons. Be sure to confirm with them that they have your correct address.